
Chevrolet Sonic Owner Manual (GMNA-Localizing-U.S./Canada-10122660) -2017 - crc - 5/13/16
Customer Information 311
.Find theChevrolet-recommendedmaintenance services.
GM Mobility
Reimbursement Program
This program is available toqualified applicants for costreimbursement of eligibleaftermarket adaptive equipmentrequired for the vehicle, such ashand controls or a wheelchair/scooter lift for the vehicle.
For more information on the limitedoffer, visit www.gmmobility.com orcall the GM Mobility AssistanceCenter at 1-800-323-9935. TextTe l e p h o n e ( T T Y ) u s e r s , c a l l1-800-833-9935.
General Motors of Canada also hasaMobilityProgram.Visitwww.gm.caor call 1-800-GM-DRIVE (463-7483)for details. TTY users call1-800-263-3830.
Roadside Assistance
Program
For U.S.-purchased vehicles, call1-800-243-8872. (Text Telephone(TTY): 1-888-889-2438.)
For Canadian-purchased vehicles,call 1-800-268-6800.
Service is available 24 hours a day,365 days a year.
Calling for Assistance
When calling Roadside Assistance,have the following informationready:
.Yo u r n a m e , h o m e a d d r e s s , a n dhome telephone number.
.Te l e p h o n e n u m b e r o f y o u rlocation.
.Location of the vehicle.
.Model, year, color, and licenseplate number of the vehicle.
.Odometer reading, VehicleIdentification Number (VIN), anddelivery date of the vehicle.
.Description of the problem.
Coverage
Services are provided for theduration of the vehicle’spowertrainwarranty.
In the U.S., anyone driving thevehicle is covered. In Canada, aperson driving the vehicle withoutpermission from the owner is notcovered.
Roadside Assistance is not a part ofthe New Vehicle Limited Warranty.General Motors North America andChevrolet reserve the right to makeany changes or discontinue theRoadside Assistance program atany time without notification.
General Motors North America andChevrolet reserve the right to limitservices or payment to an owner ordriver if they decide the claims aremade too often, or the same type ofclaim is made many times.

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312 Customer Information
Services Provided
.Emergency Fuel Delivery:Delivery of enough fuel for thevehicle to get to the nearestservice station.
.Lock-Out Service:Service tounlock the vehicle if you arelocked out. A remote unlock maybe available if you have OnStar.For security reasons, the drivermust present identificationbefore this service is given.
.Emergency Tow from a PublicRoad or Highway:To w t o t h enearest Chevrolet dealer forwarranty service, or if the vehiclewas in a crash and cannot bedriven. Assistance is not givenwhen the vehicle is stuck in thesand, mud, or snow.
.Flat Tire Change:Service tochange a flat tire with the sparetire. The spare tire, if equipped,must be in good condition andproperly inflated. It is the owner'sresponsibility for the repair orreplacement of the tire if it is notcovered by the warranty.
.Battery Jump Start:Service tojump start a dead battery.
.Tr i p I n t e r r u p t i o n B e n e f i t s a n dAssistance:If your trip isinterrupted due to a warrantyevent, incidental expenses maybe reimbursed within thePowertrain warranty period.Items considered are reasonableand customary hotel, meals,rental car, or a vehicle beingdelivered back to the customer,up to 805 km (500 mi).
Services Not Included in
Roadside Assistance
.Impound towing caused byviolation of any laws.
.Legal fines.
.Mounting, dismounting,or changing of snow tires,chains, or other traction devices.
Service is not provided if a vehicleis in an area that is not accessibleto the service vehicle or is not aregularly traveled or maintainedpublic road, which includes ice andwinter roads. Off-road use is notcovered.
Services Specific to
Canadian-Purchased Vehicles
.Fuel Delivery:Reimbursementis up to 7 liters. If available,diesel fuel delivery may berestricted. Propane and otherfuels are not provided throughthis service.
.Lock-Out Service:Vehicleregistration is required.
.Tr i p I n t e r r u p t i o n B e n e f i t s a n dAssistance:Must be over150 km from where your trip wasstarted to qualify.Pre-authorization, originaldetailed receipts, and a copy ofthe repair orders are required.Once authorization has beenreceived, the RoadsideAssistance advisor will help tomake arrangements and explainhow to receive payment.
.Alternative Service:Ifassistance cannot be providedright away, the RoadsideAssistance advisor may givepermission to get localemergency road service. You willreceive payment, up to $100,

Chevrolet Sonic Owner Manual (GMNA-Localizing-U.S./Canada-10122660) -2017 - crc - 5/13/16
Customer Information 315
Aftermarket collision parts are alsoavailable. These are made bycompanies other than GM and maynot have been tested for the vehicle.As a result, these parts may fitpoorly, exhibit premature durability/corrosion problems, and may notperform properly in subsequentcollisions. Aftermarket parts are notcovered by the GM New VehicleLimited Warranty, and any vehiclefailure related to such parts is notcovered by that warranty.
Repair Facility
GM also recommends that youchoose a collision repair facility thatmeets your needs before you everneed collision repairs. Your dealermay have a collision repair centerwith GM-trained technicians andstate-of-the-art equipment, or beable to recommend a collision repaircenter that has GM-trainedtechnicians and comparableequipment.
Insuring the Vehicle
Protect your investment in the GMvehicle with comprehensive andcollision insurance coverage. Thereare significant differences in thequality of coverage afforded byvarious insurance policy terms.Many insurance policies providereduced protection to the GMvehicle by limiting compensation fordamage repairs through the use ofaftermarket collision parts. Someinsurance companies will notspecify aftermarket collision parts.When purchasing insurance, werecommend that you ensure that thevehicle will be repaired with GMoriginal equipment collision parts.If such insurance coverage is notavailable from your currentinsurance carrier, consider switchingto another insurance carrier.
If the vehicle is leased, the leasingcompany may require you to haveinsurance that ensures repairs withGenuine GM Original EquipmentManufacturer (OEM) parts orGenuine Manufacturer replacement
parts. Read the lease carefully, asyou may be charged at the end ofthe lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, callemergency services for help. Do notleave the scene of a crash until allmatters have been taken care of.Move the vehicle only if its positionputs you in danger, or you areinstructed to move it by a policeofficer.
Give only the necessary informationto police and other parties involvedin the crash.
For emergency towing seeRoadside AssistanceProgram0311.
Gather the following information:
.Driver name, address, andtelephone number.
.Driver license number.
.Owner name, address, andtelephone number.
.Vehicle license plate number.

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Customer Information 317
Current and Past Models
Service and Owner publications areavailable for many current and pastmodel year GM vehicles.
ORDER TOLL FREE:1-800-551-4123 Monday–Friday8:00 AM–6:00 PM Eastern Time
For Credit Card Orders Only(VISA-MasterCard-Discover), seeHelm, Inc. at: www.helminc.com.
Or write to:
Helm, IncorporatedAttention: Customer Service47911 Halyard DrivePlymouth, MI 48170
Prices are subject to change withoutnotice and without incurringobligation. Allow ample time fordelivery.
All listed prices are quoted in U.S.funds. Make checks payable in U.S.funds.
Radio Frequency
Statement
This vehicle has systems thatoperate on a radio frequency thatcomplies with Part 15/Part 18 of theFederal CommunicationsCommission (FCC) rules and withIndustry Canada StandardsRSS-GEN/210/216/220/251/310,ICES⇣001.
Operation is subject to the followingtwo conditions:
1. The device may not causeharmful interference.
2. The device must accept anyinterference received, includinginterference that may causeundesired operation of thedevice.
Changes or modifications to any ofthese systems by other than anauthorized service facility could voidauthorization to use this equipment.
Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause
acrashorcouldcauseinjuryor
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that
asafetydefectexistsinagroup
of vehicles, it may order a recall
and remedy campaign.
However, NHTSA cannot
become involved in individual
problems between you, your
dealer, or General Motors.

Chevrolet Sonic Owner Manual (GMNA-Localizing-U.S./Canada-10122660) -2017 - crc - 5/13/16
318 Customer Information
To c o n t a c t N H T S A , y o u m a y c a l l
the Vehicle Safety Hotline
toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go tohttp://www.safercar.gov;or
write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
Yo u c a n a l s o o b t a i n o t h e r
information about
motor vehicle safety fromhttp://www.safercar.gov.
Reporting Safety Defects
to the Canadian
Government
If you live in Canada, and you
believe that the vehicle has a
safety defect, notify Transport
Canada immediately, and notify
General Motors of Canada
Company. Call Transport
Canada at 1-800-333-0510 or
write to:
Transport Canada
Road Safety Branch
80 rue Noel
Gatineau,QC J8Z 0A1
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA (orTransport Canada) in a situation likethis, notify General Motors.
Call 1-800-222-1020, or write:
Chevrolet Motor DivisionChevrolet Customer AssistanceCenterP. O . B o x 3 3 1 7 0Detroit, MI 48232-5170
In Canada, call 1-800-263-3777(English) or 1-800-263-7854(French), or write:
General Motors of CanadaCompanyCustomer Care Centre, Mail Code:CA1-163-0051908 Colonel Sam DriveOshawa, Ontario L1H 8P7
Vehicle Data
Recording and
Privacy
The vehicle has a number ofcomputers that record informationabout the vehicle’sperformanceandhow it is driven. For example, thevehicle uses computer modules tomonitor and control engine andtransmission performance, tomonitor the conditions for airbagdeployment and deploy them in acrash, and, if equipped, to provideantilock braking to help the drivercontrol the vehicle. These modulesmay store data to help the dealertechnician service the vehicle.Some modules may also store dataabout how the vehicle is operated,such as rate of fuel consumption oraverage speed. These modules mayretain personal preferences, such asradio presets, seat positions, andtemperature settings.

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Customer Information 319
Event Data Recorders
This vehicle is equipped with anevent data recorder (EDR). Themain purpose of an EDR is torecord, in certain crash or nearcrash-like situations, such as an airbag deployment or hitting a roadobstacle, data that will assist inunderstanding how a vehicle’ssystems performed. The EDR isdesigned to record data related tovehicle dynamics and safetysystems for a short period of time,typically 30 seconds or less. TheEDR in this vehicle is designed torecord such data as:
.How various systems in yourvehicle were operating;
.Whether or not the driver andpassenger safety belts werebuckled/fastened;
.How far (if at all) the driver wasdepressing the accelerator and/or brake pedal; and,
.How fast the vehicle wastraveling.
These data can help provide abetter understanding of thecircumstances in which crashes andinjuries occur.
Note
EDR data are recorded by yourvehicle only if a non-trivial crashsituation occurs; no data arerecorded by the EDR under normaldriving conditions and no personaldata (e.g., name, gender, age, andcrash location) are recorded.However, other parties, such as lawenforcement, could combine theEDR data with the type ofpersonally identifying data routinelyacquired during a crashinvestigation.
To r e a d d a t a r e c o r d e d b y a n E D R ,special equipment is required, andaccess to the vehicle or the EDR isneeded. In addition to the vehiclemanufacturer, other parties, such aslaw enforcement, that have thespecial equipment, can read theinformation if they have access tothe vehicle or the EDR.
GM will not access these data orshare it with others except: with theconsent of the vehicle owner or,if the vehicle is leased, with theconsent of the lessee; in responseto an official request by police orsimilar government office; as part ofGM's defense of litigation throughthe discovery process; or, asrequired by law. Data that GMcollects or receives may also beused for GM research needs or maybe made available to others forresearch purposes, where a need isshown and the data is not tied to aspecific vehicle or vehicle owner.

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328 OnStar
AtemporarylossofGPScancauseloss of the ability to send aTurn-by-Turn Navigation route. TheAdvisor may give a verbal route ormay ask for a call back after thevehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required forOnStar to send remote signals tothe vehicle. Do not place items overor near the antenna to preventblocking cellular and GPS signalreception.
Unable to Connect to OnStar
Message
If there is limited cellular coverageor the cellular network has reachedmaximum capacity, this message
may come on. PressQto try the
call again or try again after driving afew miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicleelectrical system, wireless service,and GPS satellite technologies to beavailable and operating for features
to function properly. These systemsmay not operate if the battery isdischarged or disconnected.
Add-on Electrical Equipment
The OnStar system is integratedinto the electrical architecture of thevehicle. Do not add any electricalequipment. SeeAdd-On ElectricalEquipment0211.Addedelectricalequipment may interfere with theoperation of the OnStar system andcause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliversoftware updates or changes to thevehicle without further notice orconsent. These updates or changesmay enhance or maintain safety,security, or the operation of thevehicle or the vehicle systems.Software updates or changes mayaffect or erase data or settings thatare stored in the vehicle, such asOnStar Hands-Free Calling nametags, saved navigation destinations,or pre-set radio stations. NeitherOnStar nor GM is responsible forany affected or erased data or
settings. These updates or changesmay also collect personalinformation. Such collection isdescribed in the OnStar privacystatement or separately disclosed atthe time of installation. Theseupdates or changes may also causeasystemtoautomaticallycommunicate with GM servers tocollect information about vehiclesystem status, identify whetherupdates or changes are available,or deliver updates or changes. Anactive OnStar agreement constitutesconsent to these software updatesor changes and agreement thateither OnStar or GM may remotelydeliver them to the vehicle.
Privacy
The complete OnStar PrivacyStatement may be found atwww.onstar.com (U.S.),or www.onstar.ca (Canada). Werecommend that you review it. If youhave any questions, call1-888-4ONSTAR (1-888-466-7827)
or pressQto speak with an
Advisor. Users of wirelesscommunications are cautioned that

Chevrolet Sonic Owner Manual (GMNA-Localizing-U.S./Canada-10122660) -2017 - crc - 5/13/16
Index 333
Child Restraints (cont'd)
Lower Anchors and Tethers
for Children . . . . . . . . . . . . . . . . . . . 84
Older Children . . . . . . . . . . . . . . . . . . 77
Securing . . . . . . . . . . . . . . . . . . . . 91, 93
Systems . . . . . . . . . . . . . . . . . . . . . . . . 81
Circuit Breakers . . . . . . . . . . . . . . . . 242
Cleaning
Exterior Care . . . . . . . . . . . . . . . . . 280
Interior Care . . . . . . . . . . . . . . . . . . 285
Climate Control Systems . . . . . . . 166
Air Conditioning . . . . . . . . . . . . . . 166
Heating . . . . . . . . . . . . . . . . . . . . . . . 166
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Cluster, Instrument . . . . . . . . . . . . . 107
Clutch, Hydraulic . . . . . . . . . . . . . . . 224
Collision Damage Repair . . . . . . . 314
Compact Spare Tire . . . . . . . . . . . . 274
Compartment . . . . . . . . . . . . . . . . . . . . 98
Load . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Compartments
Storage . . . . . . . . . . . . . . . . . . . . . . . . . 97
Compass . . . . . . . . . . . . . . . . . . . . . . . 104
Connections
OnStar®...................... 323
Control
Traction and Electronic
Stability . . . . . . . . . . . . . . . . . . . . . 197
Control of a Vehicle . . . . . . . . . . . . . 173
Convex Mirrors . . . . . . . . . . . . . . . . . . 46
Coolant
Engine . . . . . . . . . . . . . . . . . . . . . . . . 227
Engine Temperature
Warning Light . . . . . . . . . . . . . . . . 118
Cooling . . . . . . . . . . . . . . . . . . . . . . . . . 166
Cooling System . . . . . . . . . . . . . . . . . 226
Courtesy Lamps . . . . . . . . . . . . . . . . 138
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . . . 313
Cover
Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Cruise Control . . . . . . . . . . . . . . . . . . 199
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Customer Assistance . . . . . . . . . . . 310
Offices . . . . . . . . . . . . . . . . . . . . . . . . 309
Te x t Te l e p h o n e ( T T Y )
Users . . . . . . . . . . . . . . . . . . . . . . . 310
Customer Information
Service Publications
Ordering Information . . . . . . . . 316
Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . . . . 307
D
Damage Repair, Collision . . . . . . . 314
Danger, Warning, and Caution . . . . 3
Data Collection
OnStar . . . . . . . . . . . . . . . . . . . . . . . 320
Data Recorders, Event . . . . . . . . . 319
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . . . 135
Defensive Driving . . . . . . . . . . . . . . . 172
Delayed Locking . . . . . . . . . . . . . . . . . 39
Devices
Auxiliary . . . . . . . . . . . . . . . . . . . . . . 155
Diagnostics
OnStar®...................... 325
Distracted Driving . . . . . . . . . . . . . . . 172
Dome Lamps . . . . . . . . . . . . . . . . . . . 138
Door
Ajar Light . . . . . . . . . . . . . . . . . . . . . 121
Delayed Locking . . . . . . . . . . . . . . . . 39
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Drive Belt Routing, Engine . . . . . . 306
Driver Information
Center (DIC) . . . . . . . . . . . . . . . . . . 121
Driving
Defensive . . . . . . . . . . . . . . . . . . . . . 172
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 172
For Better Fuel Economy . . . . . . . 24
Hill and Mountain Roads . . . . . . 176