Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
492 OnStar
to the vehicle in a crash, or wirelessphone network congestion orjamming—may prevent service.
SeeRadio FrequencyStatement0482.
Services for People with
Disabilities
Advisors provide services to helpSubscribers with physical disabilitiesand medical conditions.
PressQto help:
.Locate a gas station with anattendant to pump gas.
.Find a hotel, restaurant, etc.,that meets accessibility needs.
.Provide directions to the closesthospital or pharmacy in urgentsituations.
TTY Users
OnStar has the ability tocommunicate to deaf,hard-of-hearing, or speech-impairedcustomers while in the vehicle. Theavailable dealer-installed TTYsystem can provide in-vehicle
access to all OnStar services,except Virtual Advisor and OnStarTurn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
APINisneededtoaccesssomeOnStar services. The PIN will needto be changed the first time whenspeaking with an Advisor. Tochange the OnStar PIN, contact an
OnStar Advisor by pressingQor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may bewarranted as part of the vehiclewarranty.
Languages
The vehicle can be programmed torespond in multiple languages.
PressQand ask for an Advisor.
Advisors are available in English,Spanish, and French. Availablelanguages may vary by country.
Potential Issues
OnStar cannot perform RemoteDoor Unlock or Stolen VehicleAssistance after the vehicle hasbeen off continuously for 10 dayswithout an ignition cycle. If thevehicle has not been started forfive days, OnStar can contactRoadside Assistance or a locksmithto help gain access to the vehicle.
Global Positioning
System (GPS)
.Obstruction of the GPS canoccur in a large city with tallbuildings; in parking garages;around airports; in tunnels andunderpasses; or in an area withvery dense trees. If GPS signalsare not available, the OnStarsystem should still operate tocall OnStar. However, OnStarcould have difficulty identifyingthe exact location.
.In emergency situations, OnStarcan use the last stored GPSlocation to send to emergencyresponders.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
OnStar 493
AtemporarylossofGPScancauseloss of the ability to send aTurn-by-Turn Navigation route. TheAdvisor may give a verbal route ormay ask for a call back after thevehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required forOnStar to send remote signals tothe vehicle. Do not place items overor near the antenna to preventblocking cellular and GPS signalreception.
Unable to Connect to OnStar
Message
If there is limited cellular coverageor the cellular network has reachedmaximum capacity, this message
may come on. PressQto try the
call again or try again after driving afew miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicleelectrical system, wireless service,and GPS satellite technologies to beavailable and operating for features
to function properly. These systemsmay not operate if the battery isdischarged or disconnected.
Add-on Electrical Equipment
The OnStar system is integratedinto the electrical architecture of thevehicle. Do not add any electricalequipment. SeeAdd-On ElectricalEquipment0345.Addedelectricalequipment may interfere with theoperation of the OnStar system andcause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliversoftware updates or changes to thevehicle without further notice orconsent. These updates or changesmay enhance or maintain safety,security, or the operation of thevehicle or the vehicle systems.Software updates or changes mayaffect or erase data or settings thatare stored in the vehicle, such asOnStar Hands-Free Calling nametags, saved navigation destinations,or pre-set radio stations. NeitherOnStar nor GM is responsible forany affected or erased data or
settings. These updates or changesmay also collect personalinformation. Such collection isdescribed in the OnStar privacystatement or separately disclosed atthe time of installation. Theseupdates or changes may also causeasystemtoautomaticallycommunicate with GM servers tocollect information about vehiclesystem status, identify whetherupdates or changes are available,or deliver updates or changes. Anactive OnStar agreement constitutesconsent to these software updatesor changes and agreement thateither OnStar or GM may remotelydeliver them to the vehicle.
Privacy
The complete OnStar PrivacyStatement may be found atwww.onstar.com (U.S.),or www.onstar.ca (Canada). Werecommend that you review it. If youhave any questions, call1-888-4ONSTAR (1-888-466-7827)
or pressQto speak with an
Advisor. Users of wirelesscommunications are cautioned that
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
Index 503
Manual Transmission . . . . . . . . . . . 283
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 366
Manual Windows . . . . . . . . . . . . . . . . 51
Media
Avoiding Untrusted Devices . . 196
Memory Features . . . . . . . . . . . . . . . . 13
Memory Seats . . . . . . . . . . . . . . . . . . . 61
Messages
Airbag System . . . . . . . . . . . . . . . . 155
Battery Voltage and
Charging . . . . . . . . . . . . . . . . . . . . 150
Brake System . . . . . . . . . . . . . . . . 151
Compass . . . . . . . . . . . . . . . . . . . . . 151
Door Ajar . . . . . . . . . . . . . . . . . . . . . 151
Engine Cooling System . . . . . . . 152
Engine Oil . . . . . . . . . . . . . . . . . . . . 152
Engine Power . . . . . . . . . . . . . . . . 153
Fuel System . . . . . . . . . . . . . . . . . . 153
Key and Lock . . . . . . . . . . . . . . . . . 153
Lamp . . . . . . . . . . . . . . . . . . . . . . . . . 153
Object Detection System . . . . . 153
Ride Control System . . . . . . . . . . 154
Safety Belt . . . . . . . . . . . . . . . . . . . . 155
Security . . . . . . . . . . . . . . . . . . . . . . 156
Steering System . . . . . . . . . . . . . . 156
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Transmission . . . . . . . . . . . . . . . . . 157
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 150
Messages (cont'd)
Vehicle Reminder . . . . . . . . . . . . . 159
Vehicle Speed . . . . . . . . . . . . . . . . 160
Washer Fluid . . . . . . . . . . . . . . . . . 160
Mirrors
Automatic Dimming . . . . . . . . . . . . . 49
Automatic Dimming
Rearview . . . . . . . . . . . . . . . . . . . . . . 51
Blind Spot . . . . . . . . . . . . . . . . . . . . . . 49
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 46
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 48
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 49
Manual . . . . . . . . . . . . . . . . . . . . . . . . . 46
Manual Rearview . . . . . . . . . . . . . . . 51
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Tilt in Reverse . . . . . . . . . . . . . . . . . . 50
Trailer Tow . . . . . . . . . . . . . . . . . . . . . . 47
Mirrors, Interior Rearview . . . . . . . . 50
Monitor System, Tire
Pressure . . . . . . . . . . . . . . . . . . . . . . 407
Multi-band Antenna . . . . . . . . . . . . . 196
N
Navigation
OnStar®...................... 488
New Vehicle Break-In . . . . . . . . . . . 267
Noise Control System . . . . . . . . . . 382
O
Object Detection System
Messages . . . . . . . . . . . . . . . . . . . . . 153
Odometer . . . . . . . . . . . . . . . . . . . . . . . 131
Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Off-Road . . . . . . . . . . . . . . . . . . . . . . . 251
Driving . . . . . . . . . . . . . . . . . . . . . . . . 251
Recovery . . . . . . . . . . . . . . . . . . . . . 250
Oil
Engine . . . . . . . . . . . . . . . . . . . . . . . . 359
Engine Oil Life System . . . . . . . 362
Engine Oil Pressure Gauge . . . 132
Messages . . . . . . . . . . . . . . . . . . . . 152
Older Children, Restraints . . . . . . . 88
Online Owner Center . . . . . . . . . . . 475
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 485
OnStar®Additional
Information . . . . . . . . . . . . . . . . . . . . 491
OnStar®Connections . . . . . . . . . . . 488
OnStar®Diagnostics . . . . . . . . . . . . 490
OnStar®Emergency . . . . . . . . . . . . 487
OnStar®Navigation . . . . . . . . . . . . . 488
OnStar®Overview . . . . . . . . . . . . . . 486
OnStar®Security . . . . . . . . . . . . . . . 487
Operating Mode
Overheated Engine
Protection . . . . . . . . . . . . . . . . . . . 374