2017 CHEVROLET SILVERADO tow

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
442 Vehicle Care
Caution (Continued)
your dealer. Follow all
manufacturer directions regarding
correct product usage, necessary
safety precautions, and
appropriate disposal of any
vehicle care product.
Caution
Avoid using high-pressure
washes closer than 30 cm (12 in)
to the surface of the vehicle. Use
of power washers exceeding
8,274 kPa (1,200 psi) can result
in damage or removal of paint
and decals.
Caution
Do not power wash any
component under the hood that
has thisesymbol.
(Continued)
Caution (Continued)
This could cause damage that
would not be covered by the
vehicle warranty.
If using an automatic car wash,follow with the car washinstructions. The windshield wiperand rear window wiper, if equipped,must be off. Remove anyaccessories that may be damagedor interfere with the car washequipment.
SeePower Assist Steps042forcleaning information.
Rinse the vehicle well, beforewashing and after, to remove allcleaning agents completely. If theyare allowed to dry on the surface,they could stain.
Dry the finish with a soft, cleanchamois or an all-cotton towel toavoid surface scratches and waterspotting.
Finish Care
Application of aftermarket clearcoatsealant/wax materials is notrecommended. If painted surfacesare damaged, see your dealer tohave the damage assessed andrepaired. Foreign materials such ascalcium chloride and other salts, icemelting agents, road oil and tar, treesap, bird droppings, chemicals fromindustrial chimneys, etc., candamage the vehicle's finish if theyremain on painted surfaces. Washthe vehicle as soon as possible.If necessary, use non-abrasivecleaners that are marked safe forpainted surfaces to remove foreignmatter.
Occasional hand waxing or mildpolishing should be done to removeresidue from the paint finish. Seeyour dealer for approved cleaningproducts.
Do not apply waxes or polishes touncoated plastic, vinyl, rubber,decals, simulated wood, or flat paintas damage can occur.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
444 Vehicle Care
Lamp covers are made of plastic,and some have a UV protectivecoating. Do not clean or wipe themwhile they are dry.
Do not use any of the following onlamp covers:
.Abrasive or caustic agents.
.Washer fluids and other cleaningagents in higher concentrationsthan suggested by themanufacturer.
.Solvents, alcohols, fuels,or other harsh cleaners.
.Ice scrapers or other hard items.
.Aftermarket appearance caps orcovers while the lamps areilluminated, due to excessiveheat generated.
Caution
Failure to clean lamps properly
can cause damage to the lamp
cover that would not be covered
by the vehicle warranty.
Caution
Using wax on low gloss black
finish stripes can increase the
gloss level and create a
non-uniform finish. Clean low
gloss stripes with soap and
water only.
Air Intakes
Clear debris from the air intakes,between the hood and windshield,when washing the vehicle.
Windshield and Wiper Blades
Clean the outside of the windshieldwith glass cleaner.
Clean rubber blades using a lint-freecloth or paper towel soaked withwindshield washer fluid or a milddetergent. Wash the windshieldthoroughly when cleaning theblades. Bugs, road grime, sap, andabuildupofvehiclewash/waxtreatments may cause wiperstreaking.
Replace the wiper blades if they areworn or damaged. Damage can becaused by extreme dustyconditions, sand, salt, heat, sun,snow, and ice.
Weatherstrips
Apply Dielectric silicone grease onweatherstrips to make them lastlonger, seal better, and not stick orsqueak. Lubricate weatherstripsonce a year. Hot, dry climates mayrequire more frequent application.Black marks from rubber material onpainted surfaces can be removed byrubbing with a clean cloth. SeeRecommended Fluids andLubricants0462.
Tires
Use a stiff brush with tire cleaner toclean the tires.
Caution
Using petroleum-based tire
dressing products on the vehicle
may damage the paint finish and/
(Continued)

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
Vehicle Care 445
Caution (Continued)
or tires. When applying a tire
dressing, always wipe off any
overspray from all painted
surfaces on the vehicle.
Wheels and Trim—Aluminum
or Chrome
Use a soft, clean cloth with mildsoap and water to clean the wheels.After rinsing thoroughly with cleanwater, dry with a soft, clean towel.Awaxmaythenbeapplied.
Caution
Chrome wheels and other chrome
trim may be damaged if the
vehicle is not washed after driving
on roads that have been sprayed
with magnesium, calcium,
or sodium chloride. These
chlorides are used on roads for
conditions such as ice and dust.
Always wash the chrome with
soap and water after exposure.
Caution
To a v o i d s u r f a c e d a m a g e , d o n o t
use strong soaps, chemicals,
abrasive polishes, cleaners,
brushes, or cleaners that contain
acid on aluminum or
chrome-plated wheels. Use only
approved cleaners. Also, never
drive a vehicle with aluminum or
chrome-plated wheels through an
automatic car wash that uses
silicone carbide tire cleaning
brushes. Damage could occur
and the repairs would not be
covered by the vehicle warranty.
Brake System
Visually inspect brake lines andhoses for proper hook-up, binding,leaks, cracks, chafing, etc. Inspectdisc brake pads for wear and rotorsfor surface condition. Inspect drumbrake linings/shoes for wear orcracks. Inspect all other brake parts.
Steering, Suspension, and
Chassis Components
Visually inspect steering,suspension, and chassiscomponents for damaged, loose,or missing parts or signs of wear atleast once a year.
Inspect power steering for properattachment, connections, binding,leaks, cracks, chafing, etc.
Visually check constant velocity jointboots and axle seals for leaks.
1500 Series vehicles, at least everyother oil change lubricate the outertie rod ends.
2500/3500 Series vehicles, at leastevery other engine oil changelubricate the upper and lowercontrol arm ball joints. Control armball joints on 1500 series vehiclesare maintenance-free.
2500/3500 Series vehicles equippedwith steering linkage, at least everyother engine oil change lubricate thetie rod ball joints, idler arm pivotshaft bearings, idler arm socket, andpitman arm socket.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
Vehicle Care 447
Use cleaners specifically designedfor the surfaces being cleaned toprevent permanent damage. Applycleaners directly to the cleaningcloth. Do not spray cleaners on anyswitches or controls. Removecleaners quickly.
Before using cleaners, read andfollow to all safety instructions onthe label. While cleaning the interior,open the doors and windows to getproper ventilation.
To p r e v e n t d a m a g e , d o n o t c l e a nthe interior using the followingcleaners or techniques:
.Never use a razor or any othersharp object to remove a soilfrom any interior surface.
.Never use a brush with stiffbristles.
.Never rub any surfaceaggressively or with too muchpressure.
.Do not use laundry detergents ordishwashing soaps withdegreasers. For liquid cleaners,use approximately 20 drops per3.8 L (1 gal) of water.
Aconcentratedsoapsolutionwillcreate streaks and attract dirt.Do not use solutions that containstrong or caustic soap.
.Do not heavily saturate theupholstery when cleaning.
.Do not use solvents or cleanerscontaining solvents.
Interior Glass
To c l e a n , u s e a t e r r y c l o t h f a b r i cdampened with water. Wipe dropletsleft behind with a clean dry cloth.If necessary, use a commercialglass cleaner after cleaning withplain water.
Caution
To p r e v e n t s c r a t c h i n g , n e v e r u s e
abrasive cleaners on automotive
glass. Abrasive cleaners or
aggressive cleaning may damage
the rear window defogger.
Cleaning the windshield with waterduring the first three to six monthsof ownership will reduce tendencyto fog.
Speaker Covers
Va c u u m a r o u n d a s p e a k e r c o v e rgently, so that the speaker will notbe damaged. Clean spots with waterand mild soap.
Coated Moldings
Coated moldings should be cleaned.
.When lightly soiled, wipe with asponge or soft, lint-free clothdampened with water.
.When heavily soiled, use warmsoapy water.
Fabric/Carpet/Suede
Start by vacuuming the surfaceusing a soft brush attachment. If arotating vacuum brush attachment isbeing used, only use it on the floorcarpet. Before cleaning, gentlyremove as much of the soil aspossible:
.Gently blot liquids with a papertowel. Continue blotting until nomore soil can be removed.
.For solid soils, remove as muchas possible prior to vacuuming.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
448 Vehicle Care
To c l e a n :
1. Saturate a clean, lint-freecolorfast cloth with water.Microfiber cloth isrecommended to prevent linttransfer to the fabric or carpet.
2. Remove excess moisture bygently wringing until water doesnot drip from the cleaning cloth.
3. Start on the outside edge of thesoil and gently rub toward thecenter. Rotate the cleaningcloth to a clean area frequentlyto prevent forcing the soil in tothe fabric.
4. Continue gently rubbing thesoiled area until there is nolonger any color transfer fromthe soil to the cleaning cloth.
5. If the soil is not completelyremoved, use a mild soapsolution followed only by plainwater.
If the soil is not completelyremoved, it may be necessary touse a commercial upholsterycleaner or spot lifter. Test a smallhidden area for colorfastness beforeusing a commercial upholsterycleaner or spot lifter. If ringformation occurs, clean the entirefabric or carpet.
After cleaning use a paper towel toblot excess moisture.
Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
Use a microfiber cloth on high glosssurfaces or vehicle displays. First,use a soft bristle brush to removedirt that can scratch the surface.Then gently clean by rubbing with amicrofiber cloth. Never use windowcleaners or solvents. Periodicallyhand wash the microfiber clothseparately, using mild soap. Do notuse bleach or fabric softener. Rinsethoroughly and air dry beforenext use.
Caution
Do not attach a device with a
suction cup to the display. This
may cause damage and would
not be covered by the vehicle
warranty.
Instrument Panel, Leather,
Vinyl, Other Plastic Surfaces,
Low Gloss Paint Surfaces and
Natural Open Pore Wood
Surfaces
Use a soft microfiber clothdampened with water to removedust and loose dirt. For a morethorough cleaning, use a softmicrofiber cloth dampened with amild soap solution.
Caution
Soaking or saturating leather,
especially perforated leather, as
well as other interior surfaces,
may cause permanent damage.
(Continued)

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
452 Service and Maintenance
keep the vehicle in good workingcondition, improves fuel economy,and reduces vehicle emissions.
Because of the way people usevehicles, maintenance needs vary.There may need to be morefrequent checks and services.
Normal Service
All maintenance services, includingthose listed under AdditionalRequired Services, are forvehicles that:
.Carry passengers and cargowithin recommended limits onthe Tire and Loading Informationlabel. SeeVehicle LoadLimits0259.
.Are driven on reasonable roadsurfaces within legal drivinglimits.
.Use the recommended fuel. SeeFuel0311.
Severe Service
In addition to the normal serviceschedule, some vehicles requireservice more often. Severe serviceis for vehicles that are:
.Mainly driven in heavy city trafficin hot weather.
.Mainly driven in hilly ormountainous terrain.
.Frequently towing a trailer.
.Used for high-speed orcompetitive driving.
.Used for taxi, police, or deliveryservice.
{Warning
Performing maintenance work can
be dangerous and can cause
serious injury. Perform
maintenance work only if the
required information, proper tools,
and equipment are available.
If they are not, see your dealer to
have a trained technician do the
work. SeeDoing Your Own
Service Work0353.
Maintenance
Schedule
Owner Checks and Services
At Each Fuel Stop
.Check the engine oil level. SeeEngine Oil0359.
Once a Month
.Check the tire inflationpressures. SeeTirePressure0405.
.Inspect the tires for wear. SeeTire Inspection0411.
.Check the windshield washerfluid level. SeeWasherFluid0375.
Engine Oil Change
When the CHANGE ENGINE OILSOON message displays, have theengine oil and filter changed withinthe next 1 000 km/600 mi. If drivenunder the best conditions, theengine oil life system may notindicate the need for vehicle servicefor up to a year. The engine oil andfilter must be changed at least once

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
Customer Information 475
Canada
General Motors of CanadaCompanyCustomer Care Centre,Mail Code: CA1-163-0051908 Colonel Sam DriveOshawa, Ontario L1H 8P7www.gm.ca
1-800-263-3777 (English)1-800-263-7854 (French)1-800-263-3830 (For TextTe l e p h o n e d e v i c e s ( T T Y s ) )Roadside Assistance:1-800-268-6800
Overseas
Please contact the local GeneralMotors Business Unit.
Customer Assistance for
Text Telephone (TTY)
Users
To a s s i s t c u s t o m e r s w h o a r e d e a f ,hard of hearing, or speech-impairedand who use Text Telephones(TTYs), Chevrolet has TTYequipment available at its CustomerAssistance Center. Any TTY user in
the U.S. can communicate withChevrolet by dialing:1-800-833-2438. TTY users inCanada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.chevrolet.com
The Chevrolet online ownerexperience allows interaction withChevrolet and keeps importantvehicle-specific information in oneplace.
Membership Benefits
E:Download owner manuals andview vehicle-specific how-to videos.
G:View maintenance schedules,alerts, and OnStar VehicleDiagnostic Information. Scheduleservice appointments.
I:View and print dealer-recordedservice records and self-recordedservice records.
D:Select a preferred dealer andview locations, maps, phonenumbers, and hours.
r:Track your vehicle’swarrantyinformation.
J:View active recalls by VehicleIdentification Number (VIN). SeeVehicle Identification Number(VIN)0467.
H:View GM Card, SiriusXMSatellite radio (if equipped), andOnStar account information (ifequipped).
F:Chat with online helprepresentatives.
See my.chevrolet.com to registeryour vehicle.
Chevrolet Owner Centre
(Canada) chevroletowner.ca
Visit the Chevrolet Owner Centre:
.Chat live with online helprepresentatives.
.Locate owner resources such aslease-end, financing, andwarranty information.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
Customer Information 477
General Motors North America andChevrolet reserve the right to limitservices or payment to an owner ordriver if they decide the claims aremade too often, or the same type ofclaim is made many times.
Services Provided
.Emergency Fuel Delivery:Delivery of enough fuel for thevehicle to get to the nearestservice station.
.Lock-Out Service:Service tounlock the vehicle if you arelocked out. A remote unlock maybe available if you have OnStar.For security reasons, the drivermust present identificationbefore this service is given.
.Emergency Tow from a PublicRoad or Highway:To w t o t h enearest Chevrolet dealer forwarranty service, or if the vehiclewas in a crash and cannot bedriven. Assistance is not givenwhen the vehicle is stuck in thesand, mud, or snow.
.Flat Tire Change:Service tochange a flat tire with the sparetire. The spare tire, if equipped,must be in good condition andproperly inflated. It is the owner'sresponsibility for the repair orreplacement of the tire if it is notcovered by the warranty.
.Battery Jump Start:Service tojump start a dead battery.
.Tr i p I n t e r r u p t i o n B e n e f i t s a n dAssistance:If your trip isinterrupted due to a warrantyevent, incidental expenses maybe reimbursed within thePowertrain warranty period.Items considered are reasonableand customary hotel, meals,rental car, or a vehicle beingdelivered back to the customer,up to 805 km (500 mi).
Services Not Included in
Roadside Assistance
.Impound towing caused byviolation of any laws.
.Legal fines.
.Mounting, dismounting,or changing of snow tires,chains, or other traction devices.
Service is not provided if a vehicleis in an area that is not accessibleto the service vehicle or is not aregularly traveled or maintainedpublic road, which includes ice andwinter roads. Off-road use is notcovered.
Services Specific to
Canadian-Purchased Vehicles
.Fuel Delivery:Reimbursementis up to 7 liters. If available,diesel fuel delivery may berestricted. Propane and otherfuels are not provided throughthis service.
.Lock-Out Service:Vehicleregistration is required.
.Tr i p I n t e r r u p t i o n B e n e f i t s a n dAssistance:Must be over150 km from where your tripwas started to qualify.Pre-authorization, originaldetailed receipts, and a copy ofthe repair orders are required.Once authorization has been