
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
Customer Information 317
Services Provided
.Emergency Fuel Delivery:Delivery of enough fuel for thevehicle to get to the nearestservice station.
.Lock-Out Service:Service tounlock the vehicle if you arelocked out. A remote unlock maybe available if you have OnStar.For security reasons, the drivermust present identificationbefore this service is given.
.Emergency Tow from a PublicRoad or Highway:To w t o t h enearest Chevrolet dealer forwarranty service, or if the vehiclewas in a crash and cannot bedriven. Assistance is not givenwhen the vehicle is stuck in thesand, mud, or snow.
.Flat Tire Change:Service tochange a flat tire with the sparetire. The spare tire, if equipped,must be in good condition andproperly inflated. It is the owner'sresponsibility for the repair orreplacement of the tire if it is notcovered by the warranty.
.Battery Jump Start:Service tojump start a dead battery.
.Tr i p I n t e r r u p t i o n B e n e f i t s a n dAssistance:If your trip isinterrupted due to a warrantyevent, incidental expenses maybe reimbursed within thePowertrain warranty period.Items considered are reasonableand customary hotel, meals,rental car, or a vehicle beingdelivered back to the customer,up to 805 km (500 mi).
Services Not Included in
Roadside Assistance
.Impound towing caused byviolation of any laws.
.Legal fines.
.Mounting, dismounting,or changing of snow tires,chains, or other traction devices.
Service is not provided if a vehicleis in an area that is not accessibleto the service vehicle or is not aregularly traveled or maintainedpublic road, which includes ice andwinter roads. Off-road use is notcovered.
Services Specific to
Canadian-Purchased Vehicles
.Fuel Delivery:Reimbursementis up to 7 liters. If available,diesel fuel delivery may berestricted. Propane and otherfuels are not provided throughthis service.
.Lock-Out Service:Vehicleregistration is required.
.Tr i p I n t e r r u p t i o n B e n e f i t s a n dAssistance:Must be over150 km from where your trip wasstarted to qualify.Pre-authorization, originaldetailed receipts, and a copy ofthe repair orders are required.Once authorization has beenreceived, the RoadsideAssistance advisor will help tomake arrangements and explainhow to receive payment.
.Alternative Service:Ifassistance cannot be providedright away, the RoadsideAssistance advisor may givepermission to get localemergency road service. You willreceive payment, up to $100,

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
OnStar 327
.Obtain and customize the Wi-Fi®
hotspot name or SSID andpassword, if equipped.
PressQto connect to an
Advisor to:
.Verify account information orupdate contact information.
.Get driving directions.
.Receive a Diagnostic check ofthe vehicle's key operatingsystems.
.Receive Roadside Assistance.
.Manage Wi-Fi Settings,if equipped.
Press>to get a priority connection
to an OnStar Advisor available 24/7to:
.Get help for an emergency.
.Be a Good Samaritan orrespond to an AMBER Alert.
.Get assistance in severeweather or other crisis situationsand find evacuation routes.
OnStar Services
Emergency
Emergency Services require anactive, OnStar service plan(excludes Basic Plan). WithAutomatic Crash Response, built-insensors can automatically alert aspecially trained OnStar Advisorwho is immediately connected in tothe vehicle to help.
Press>for a priority connection to
an OnStar Advisor who can contactemergency service providers, directthem to your exact location, andrelay important information.
With OnStar Crisis Assist, speciallytrained Advisors are available24 hours a day, 7 days a week, toprovide a central point of contact,assistance, and information during acrisis.
With Roadside Assistance, Advisorscan locate a nearby service providerto help with a flat tire, a batteryjump, or an empty gas tank.
Security
If equipped, OnStar provides theseservices:
.With Stolen Vehicle Assistance,OnStar Advisors can use GPS topinpoint the vehicle and helpauthorities quickly recover it.
.With Remote Ignition Block™,if equipped, OnStar can blockthe engine from being restarted.
.With Stolen Vehicle Slowdown®,if equipped, OnStar can workwith law enforcement togradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are lockedand the vehicle alarm sounds, anotification by text, e-mail, or phonecall will be sent. If the vehicle isstolen, an OnStar Advisor can workwith authorities to recover thevehicle.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
336 Index
IndexA
Accessories and
Modifications . . . . . . . . . . . . . . . . . . 216
Accessory Power . . . . . . . . . . . . . . . 180
Add-On Electrical Equipment . . . 212
Additional Information
OnStar®...................... 331
Additional Maintenance
and Care . . . . . . . . . . . . . . . . . . . . . . 302
Air Cleaner/Filter, Engine . . . . . . . 225
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 163
Airbag System
Check . . . . . . . . . . . . . . . . . . . . . . . . . . 65
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . . . 60
What Makes an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 60
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . . . 60
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 59
Where Are the Airbags? . . . . . . . . 57
Airbags
Adding Equipment to the
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . 65
Light On-Off . . . . . . . . . . . . . . . . . . 100
On-Off Light . . . . . . . . . . . . . . . . . . 100
On-Off Switch . . . . . . . . . . . . . . . . . . 62
Airbags (cont'd)
Readiness Light . . . . . . . . . . . . . . . . 99
Servicing Airbag-Equipped
Vehicles . . . . . . . . . . . . . . . . . . . . . . . 65
System Check . . . . . . . . . . . . . . . . . . 55
All-Season Tires . . . . . . . . . . . . . . . . 253
All-Terrain Tires . . . . . . . . . . . . . . . . . 253
AM-FM Radio . . . . . . . . . . . . . . . . . . . 138
Antenna
Multi-band . . . . . . . . . . . . . . . . . . . . 141
Antilock Brake System (ABS) . . . 188
Warning Light . . . . . . . . . . . . . . . . . 104
Appearance Care
Exterior . . . . . . . . . . . . . . . . . . . . . . . 288
Interior . . . . . . . . . . . . . . . . . . . . . . . . 292
Ashtrays . . . . . . . . . . . . . . . . . . . . . . . . . 94
Assistance Program,
Roadside . . . . . . . . . . . . . . . . . . . . . . 316
Audio
Theft-Deterrent Feature . . . . . . . 133
Audio Players
CD . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Automatic
Door Locks . . . . . . . . . . . . . . . . . . . . . 30
Headlamp System . . . . . . . . . . . . 127
Transmission . . . . . . . . . . . . . . . . . 183
Transmission Fluid . . . . . . . . . . . 222

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
Index 339
E
E85 or FlexFuel . . . . . . . . . . . . . . . . 199
Electrical Equipment,
Add-On . . . . . . . . . . . . . . . . . . . . . . . 212
Electrical System
Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 246
Floor Console Fuse Block . . . . 249
Fuses and Circuit Breakers . . . 246
Overload . . . . . . . . . . . . . . . . . . . . . 245
Emergency
OnStar®...................... 327
Engine
Air Cleaner/Filter . . . . . . . . . . . . . 225
Check and Service Engine
Soon Light . . . . . . . . . . . . . . . . . . 102
Compartment Overview . . . . . . . 218
Coolant . . . . . . . . . . . . . . . . . . . . . . . 227
Coolant Temperature Gauge . . . . 98
Cooling System . . . . . . . . . . . . . . . 226
Cooling System Messages . . . .113
Drive Belt Routing . . . . . . . . . . . . .311
Exhaust . . . . . . . . . . . . . . . . . . . . . . 182
Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Heater . . . . . . . . . . . . . . . . . . . . . . . . 179
Oil Life System . . . . . . . . . . . . . . . 221
Oil Messages . . . . . . . . . . . . . . . . . .114
Oil Pressure Gauge . . . . . . . . . . . . 97
Engine (cont'd)
Oil Pressure Light . . . . . . . . . . . . 106
Overheating . . . . . . . . . . . . . . . . . . 230
Power Messages . . . . . . . . . . . . . .114
Running While Parked . . . . . . . . 183
Starting . . . . . . . . . . . . . . . . . . . . . . . 177
Enhanced Technology Glass . . . . 38
Entry/Exit Lighting . . . . . . . . . . . . . . 130
Equipment, Towing . . . . . . . . . . . . . 210
Event Data Recorders . . . . . . . . . . 324
Extender, Safety Belt . . . . . . . . . . . . 53
Exterior Lamp Controls . . . . . . . . . 125
Exterior Lamps Off Reminder . . . 126
F
Fan
Engine . . . . . . . . . . . . . . . . . . . . . . . . 231
Fast Idle System . . . . . . . . . . . . . . . . 178
Filter,
Engine Air Cleaner . . . . . . . . . . . 225
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 126
Flashers, Hazard Warning . . . . . . 128
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 273
Changing . . . . . . . . . . . . . . . . . . . . . 274
FlexFuel
E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 295
Fluid
Automatic Transmission . . . . . . 222
Fluid (cont'd)
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 234
Power Steering . . . . . . . . . . . . . . . 232
Washer . . . . . . . . . . . . . . . . . . . . . . . 233
Frequency Statement
Radio . . . . . . . . . . . . . . . . . . . . . . . . . 322
Front Seats
Adjustment . . . . . . . . . . . . . . . . . . . . . 41
Front Storage . . . . . . . . . . . . . . . . . . . . 85
Front Turn Signal
Bulb Replacement . . . . . . . . . . . . 242
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Additives . . . . . . . . . . . . . . . . . . . . . 199
Economy Driving . . . . . . . . . . . . . . . 22
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 202
Filling the Tank . . . . . . . . . . . . . . . 200
Foreign Countries . . . . . . . . . . . . 199
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Low Fuel Warning Light . . . . . . . 107
Requirements, California . . . . . 199
System Messages . . . . . . . . . . . . .115
Full-Size Spare Tire . . . . . . . . . . . . 282
Fuses
Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 246
Floor Console Fuse Block . . . . 249
Fuses and Circuit Breakers . . . 246

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
344 Index
Service (cont'd)
Maintenance, General
Information . . . . . . . . . . . . . . . . . . 296
Parts Identification Label . . . . . 308
Publications Ordering
Information . . . . . . . . . . . . . . . . . . 321
Scheduling Appointments . . . . . 318
Vehicle Messages . . . . . . . . . . . . . 117
Services
Special Application . . . . . . . . . . . 302
Servicing the Airbag . . . . . . . . . . . . . 65
Shift Lock Control Function
Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . 238
Shifting
Into Park . . . . . . . . . . . . . . . . . . . . . . 180
Out of Park . . . . . . . . . . . . . . . . . . . 181
Side Door . . . . . . . . . . . . . . . . . . . . . . . 31
Sidemarker
Bulb Replacement . . . . . . . . . . . . 242
Signals, Turn and
Lane-Change . . . . . . . . . . . . . . . . . 128
Sliding Door . . . . . . . . . . . . . . . . . . . . . 32
Special Application Services . . . . 302
Specifications and
Capacities . . . . . . . . . . . . . . . . . . . . . 309
Speedometer . . . . . . . . . . . . . . . . . . . . 96
StabiliTrak
OFF Light . . . . . . . . . . . . . . . . . . . . . 105
Start Vehicle, Remote . . . . . . . . . . . 27
Starter Switch Check . . . . . . . . . . . 238
Starting the Engine . . . . . . . . . . . . . 177
Steering . . . . . . . . . . . . . . . . . . . . . . . . 166
Fluid, Power . . . . . . . . . . . . . . . . . . 232
Wheel Adjustment . . . . . . . . . . . . . . 88
Wheel Controls . . . . . . . . . . . . . . . . . 88
Storage Areas
Front . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Storage Compartments . . . . . . . . . . 85
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 171
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 39
Swing-out Windows . . . . . . . . . . . . . . 37
Switches
Airbag On-Off . . . . . . . . . . . . . . . . . . . 62
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System
Infotainment . . . . . . . . . . . . . 132, 325
Noise Control . . . . . . . . . . . . . . . . . 237
T
Ta i l l a m p s . . . . . . . . . . . . . . . . . . . . . . . 2 4 3
Te x t Te l e p h o n e ( T T Y ) U s e r s . . . . 3 1 5
Theft-Deterrent Systems . . . . . . . . . 33
Immobilizer . . . . . . . . . . . . . . . . . . . . . 33
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252
Tires (cont'd)
All-Season . . . . . . . . . . . . . . . . . . . . 253
All-Terrain . . . . . . . . . . . . . . . . . . . . 253
Buying New Tires . . . . . . . . . . . . . 268
Chains . . . . . . . . . . . . . . . . . . . . . . . . 272
Changing . . . . . . . . . . . . . . . . . . . . . 274
Designations . . . . . . . . . . . . . . . . . 256
Different Size . . . . . . . . . . . . . . . . . 269
Dual Rotation . . . . . . . . . . . . . . . . . 266
Full-Size Spare . . . . . . . . . . . . . . . 282
If a Tire Goes Flat . . . . . . . . . . . . 273
Inspection . . . . . . . . . . . . . . . . . . . . 265
Messages . . . . . . . . . . . . . . . . . . . . .118
Pressure Light . . . . . . . . . . . . . . . . 106
Pressure Monitor Operation . . 262
Pressure Monitor System . . . . . 261
Rotation . . . . . . . . . . . . . . . . . . . . . . 265
Sidewall Labeling . . . . . . . . . . . . . 254
Te r m i n o l o g y a n d D e f i n i t i o n s . . 2 5 7
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 270
Wheel Alignment and Tire
Balance . . . . . . . . . . . . . . . . . . . . . 271
Wheel Replacement . . . . . . . . . . 271
When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . . . 267
Winter . . . . . . . . . . . . . . . . . . . . . . . . 253
To w / H a u l M o d e . . . . . . . . . . . . . . . . . 1 8 7