2017 CHEVROLET EXPRESS CARGO VAN door lock

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
292 Vehicle Care
Body Component Lubrication
Lubricate all key lock cylinders,hood hinges, liftgate hinges, and thefuel door hinge unless thecomponents are plastic. Applyingsilicone grease on weatherstripswith a clean cloth will make themlast longer, seal better, and not stickor squeak.
Underbody Maintenance
At least twice a year, spring and fall,use plain water to flush dirt anddebris from the vehicle's underbody.Yo u r d e a l e r o r a n u n d e r b o d y c a rwashing system can do this. If notremoved, rust and corrosion candevelop.
Do not directly power wash thetransfer case and/or front/rear axleoutput seals. High pressure watercan overcome the seals andcontaminate the fluid. Contaminatedfluid will decrease the life of thetransfer case and/or axles andshould be replaced.
Sheet Metal Damage
If the vehicle is damaged andrequires sheet metal repair orreplacement, make sure the bodyrepair shop applies anti-corrosionmaterial to parts repaired orreplaced to restore corrosionprotection.
Original manufacturer replacementparts will provide the corrosionprotection while maintaining thevehicle warranty.
Finish Damage
Quickly repair minor chips andscratches with touch-up materialsavailable from your dealer to avoidcorrosion. Larger areas of finishdamage can be corrected in yourdealer's body and paint shop.
Chemical Paint Spotting
Airborne pollutants can fall uponand attack painted vehicle surfacescausing blotchy, ring-shapeddiscolorations, and small, irregulardark spots etched into the paintsurface. See“Finish Care”previously in this section.
Interior Care
To p r e v e n t d i r t p a r t i c l e a b r a s i o n s ,regularly clean the vehicle's interior.Immediately remove any soils.Newspapers or dark garments cantransfer color to the vehicle’sinterior.
Use a soft bristle brush to removedust from knobs and crevices on theinstrument cluster. Using a mildsoap solution, immediately removehand lotions, sunscreen, and insectrepellent from all interior surfaces orpermanent damage may result.
Use cleaners specifically designedfor the surfaces being cleaned toprevent permanent damage. Applycleaners directly to the cleaningcloth. Do not spray cleaners on anyswitches or controls. Removecleaners quickly.
Before using cleaners, read andfollow to all safety instructions onthe label. While cleaning the interior,open the doors and windows to getproper ventilation.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
OnStar 327
.Obtain and customize the Wi-Fi®
hotspot name or SSID andpassword, if equipped.
PressQto connect to an
Advisor to:
.Verify account information orupdate contact information.
.Get driving directions.
.Receive a Diagnostic check ofthe vehicle's key operatingsystems.
.Receive Roadside Assistance.
.Manage Wi-Fi Settings,if equipped.
Press>to get a priority connection
to an OnStar Advisor available 24/7to:
.Get help for an emergency.
.Be a Good Samaritan orrespond to an AMBER Alert.
.Get assistance in severeweather or other crisis situationsand find evacuation routes.
OnStar Services
Emergency
Emergency Services require anactive, OnStar service plan(excludes Basic Plan). WithAutomatic Crash Response, built-insensors can automatically alert aspecially trained OnStar Advisorwho is immediately connected in tothe vehicle to help.
Press>for a priority connection to
an OnStar Advisor who can contactemergency service providers, directthem to your exact location, andrelay important information.
With OnStar Crisis Assist, speciallytrained Advisors are available24 hours a day, 7 days a week, toprovide a central point of contact,assistance, and information during acrisis.
With Roadside Assistance, Advisorscan locate a nearby service providerto help with a flat tire, a batteryjump, or an empty gas tank.
Security
If equipped, OnStar provides theseservices:
.With Stolen Vehicle Assistance,OnStar Advisors can use GPS topinpoint the vehicle and helpauthorities quickly recover it.
.With Remote Ignition Block™,if equipped, OnStar can blockthe engine from being restarted.
.With Stolen Vehicle Slowdown®,if equipped, OnStar can workwith law enforcement togradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are lockedand the vehicle alarm sounds, anotification by text, e-mail, or phonecall will be sent. If the vehicle isstolen, an OnStar Advisor can workwith authorities to recover thevehicle.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
OnStar 329
from each other and use acombination of letters, numbers,and symbols to increase thesecurity.
.Change the default name of theSSID (Service Set Identifier).This is your network’snamethatis visible to other wirelessdevices. Choose a unique nameand avoid family names orvehicle descriptions.
OnStar Wi-Fi®Hotspot (IfEquipped)
The vehicle may have a built-inWi-Fi hotspot that provides accessto the Internet and web content at4G LTE speed. Up to seven mobiledevices can be connected. A dataplan is required. Use the in-vehiclecontrols only when it is safe todo so.
1. To retrieve Wi-Fi hotspot
information, press=,waitfor
the prompt, then say“Wi-Fisettings.”On some vehicles,touch Wi-Fi Settings on thescreen.
2. The Wi-Fi settings will displaythe Wi-Fi hotspot name (SSID),password, and on somevehicles, the connection type(no Internet connection, 3G,4G, 4G LTE), and signal quality(poor, good, excellent).
3. To change the SSID or
password, pressQor call
1-888-4ONSTAR to connectwith an Advisor.
After initial set-up, your vehicle’sWi-Fi hotspot will connectautomatically to your mobiledevices. Manage data usage byturning Wi-Fi on or off on yourmobile device, using theRemoteLink mobile app, or bycontacting an OnStar Advisor.
OnStar RemoteLink®Mobile App(If Equipped)
Download the OnStar RemoteLinkmobile app to select Apple®iOS,Android™,BlackBerry®,or Windows®mobile devices.OnStar Subscribers can access thefollowing services from a mobiledevice:
.Remotely start/stop the vehicle,if factory-equipped.
.Lock/unlock doors, if equippedwith automatic locks.
.Activate the horn and lamps.
.Check the vehicle’sfuellevel,oillife, or tire pressure,if factory-equipped with the TirePressure Monitor System.
.Send directions to the vehicle.
.Locate the vehicle on a map(U.S. market only).
.Turn the vehicle's Wi-Fi hotspoton/off, manage settings, andmonitor data consumption,if equipped.
For OnStar RemoteLink informationand compatibility, seewww.onstar.com (U.S.) orwww.onstar.ca (Canada).
Remote Services
Contact an OnStar Advisor tounlock the doors or sound the hornand flash the lamps.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
332 OnStar
to the vehicle in a crash, or wirelessphone network congestion orjamming—may prevent service.
SeeRadio FrequencyStatement0322.
Services for People with
Disabilities
Advisors provide services to helpSubscribers with physical disabilitiesand medical conditions.
PressQto help:
.Locate a gas station with anattendant to pump gas.
.Find a hotel, restaurant, etc.,that meets accessibility needs.
.Provide directions to the closesthospital or pharmacy in urgentsituations.
TTY Users
OnStar has the ability tocommunicate to deaf,hard-of-hearing, or speech-impairedcustomers while in the vehicle. Theavailable dealer-installed TTYsystem can provide in-vehicle
access to all OnStar services,except Virtual Advisor and OnStarTurn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
APINisneededtoaccesssomeOnStar services. The PIN will needto be changed the first time whenspeaking with an Advisor. Tochange the OnStar PIN, contact an
OnStar Advisor by pressingQor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may bewarranted as part of the vehiclewarranty.
Languages
The vehicle can be programmed torespond in multiple languages.
PressQand ask for an Advisor.
Advisors are available in English,Spanish, and French. Availablelanguages may vary by country.
Potential Issues
OnStar cannot perform RemoteDoor Unlock or Stolen VehicleAssistance after the vehicle hasbeen off continuously for 10 dayswithout an ignition cycle. If thevehicle has not been started forfive days, OnStar can contactRoadside Assistance or a locksmithto help gain access to the vehicle.
Global Positioning
System (GPS)
.Obstruction of the GPS canoccur in a large city with tallbuildings; in parking garages;around airports; in tunnels andunderpasses; or in an area withvery dense trees. If GPS signalsare not available, the OnStarsystem should still operate tocall OnStar. However, OnStarcould have difficulty identifyingthe exact location.
.In emergency situations, OnStarcan use the last stored GPSlocation to send to emergencyresponders.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
336 Index
IndexA
Accessories and
Modifications . . . . . . . . . . . . . . . . . . 216
Accessory Power . . . . . . . . . . . . . . . 180
Add-On Electrical Equipment . . . 212
Additional Information
OnStar®...................... 331
Additional Maintenance
and Care . . . . . . . . . . . . . . . . . . . . . . 302
Air Cleaner/Filter, Engine . . . . . . . 225
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 163
Airbag System
Check . . . . . . . . . . . . . . . . . . . . . . . . . . 65
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . . . 60
What Makes an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 60
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . . . 60
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 59
Where Are the Airbags? . . . . . . . . 57
Airbags
Adding Equipment to the
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . 65
Light On-Off . . . . . . . . . . . . . . . . . . 100
On-Off Light . . . . . . . . . . . . . . . . . . 100
On-Off Switch . . . . . . . . . . . . . . . . . . 62
Airbags (cont'd)
Readiness Light . . . . . . . . . . . . . . . . 99
Servicing Airbag-Equipped
Vehicles . . . . . . . . . . . . . . . . . . . . . . . 65
System Check . . . . . . . . . . . . . . . . . . 55
All-Season Tires . . . . . . . . . . . . . . . . 253
All-Terrain Tires . . . . . . . . . . . . . . . . . 253
AM-FM Radio . . . . . . . . . . . . . . . . . . . 138
Antenna
Multi-band . . . . . . . . . . . . . . . . . . . . 141
Antilock Brake System (ABS) . . . 188
Warning Light . . . . . . . . . . . . . . . . . 104
Appearance Care
Exterior . . . . . . . . . . . . . . . . . . . . . . . 288
Interior . . . . . . . . . . . . . . . . . . . . . . . . 292
Ashtrays . . . . . . . . . . . . . . . . . . . . . . . . . 94
Assistance Program,
Roadside . . . . . . . . . . . . . . . . . . . . . . 316
Audio
Theft-Deterrent Feature . . . . . . . 133
Audio Players
CD . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Automatic
Door Locks . . . . . . . . . . . . . . . . . . . . . 30
Headlamp System . . . . . . . . . . . . 127
Transmission . . . . . . . . . . . . . . . . . 183
Transmission Fluid . . . . . . . . . . . 222

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
Index 337
Automatic Transmission
Manual Mode . . . . . . . . . . . . . . . . . 186
Shift Lock Control Function
Check . . . . . . . . . . . . . . . . . . . . . . . 238
Auxiliary
Devices . . . . . . . . . . . . . . . . . . . . . . . 146
Avoiding Untrusted Media
Devices . . . . . . . . . . . . . . . . . . . . . . . 141
Axle, Rear . . . . . . . . . . . . . . . . . . . . . . 236
B
Battery
Load Management . . . . . . . . . . . . 130
Power Protection . . . . . . . . . . . . . 131
Voltage and Charging
Messages . . . . . . . . . . . . . . . . . . . .112
Battery - North America . . . . 236, 282
Blade Replacement, Wiper . . . . . 239
Bluetooth
Overview . . . . . . . . . . . . . . . . . . . . . 151
Brake
System Warning Light . . . . . . . . 104
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Antilock . . . . . . . . . . . . . . . . . . . . . . . 188
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 234
Parking . . . . . . . . . . . . . . . . . . . . . . . 189
System Messages . . . . . . . . . . . . .112
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 166
Break-In, New Vehicle . . . . . . . . . . 175
Bulb Replacement . . . . . . . . . . . . . . 245
Center High-Mounted
Stoplamp (CHMSL) . . . . . . . . . 244
Front Turn Signal,
Sidemarker, and Parking
Lamps . . . . . . . . . . . . . . . . . . . . . . 242
Halogen Bulbs . . . . . . . . . . . . . . . . 240
Headlamp Aiming . . . . . . . . . . . . . 240
Headlamps . . . . . . . . . . . . . . 240, 241
License Plate Lamps . . . . . . . . . 244
Ta i l l a m p s . . . . . . . . . . . . . . . . . . . . . 2 4 3
Buying New Tires . . . . . . . . . . . . . . . 268
C
Calibration . . . . . . . . . . . . . . . . . . . . . . . 90
California
Fuel Requirements . . . . . . . . . . . 199
Perchlorate Materials
Requirements . . . . . . . . . . . . . . . 215
California
Proposition
65 Warning . . . . . . . . . .215, 236, 282
Camera
Rear Vision (RVC) . . . . . . . . . . . . 194
Canadian Vehicle Owners . . . . . . . . 2
Capacities and
Specifications . . . . . . . . . . . . . . . . . 309
Carbon Monoxide
Engine Exhaust . . . . . . . . . . . . . . . 182
Carbon Monoxide (cont'd)
Winter Driving . . . . . . . . . . . . . . . . 169
Cargo
Tie-Downs . . . . . . . . . . . . . . . . . . . . . . 85
Cargo Door Relocking . . . . . . . . . . . 29
Caution, Danger, and Warning . . . . 3
CD Player . . . . . . . . . . . . . . . . . . . . . . 141
Center High-Mounted
Stoplamp (CHMSL) . . . . . . . . . . . 244
Chains, Tire . . . . . . . . . . . . . . . . . . . . 272
Charging System Light . . . . . . . . . 101
Check
Ignition Transmission Lock . . . 239
Malfunction Indicator
Engine Light . . . . . . . . . . . . . . . . 102
Child Restraints
Infants and Young Children . . . . . 68
Lower Anchors and Tethers
for Children . . . . . . . . . . . . . . . . . . . 73
Older Children . . . . . . . . . . . . . . . . . . 66
Securing . . . . . . . . . . . . . . . . . . . . 79, 81
Systems . . . . . . . . . . . . . . . . . . . . . . . . 70
Cigarette Lighter . . . . . . . . . . . . . . . . . 94
Circuit Breakers . . . . . . . . . . . . . . . . 246
Cleaning
Exterior Care . . . . . . . . . . . . . . . . . 288
Interior Care . . . . . . . . . . . . . . . . . . 292
Climate Control Systems . . . . . . . 158

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
338 Index
Climate Control Systems (cont'd)
Air Conditioning . . . . . . . . . . . . . . 158
Heating . . . . . . . . . . . . . . . . . . . . . . . 158
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Rear Heating System . . . . . . . . . 160
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Cluster, Instrument . . . . . . . . . . . . . . 95
Collision Damage Repair . . . . . . . 319
Compartments
Storage . . . . . . . . . . . . . . . . . . . . . . . . . 85
Compass . . . . . . . . . . . . . . . . . . . . . . . . 90
Messages . . . . . . . . . . . . . . . . . . . . .113
Connections
OnStar®...................... 328
Control
Traction and Electronic
Stability . . . . . . . . . . . . . . . . . . . . . 190
Control of a Vehicle . . . . . . . . . . . . . 166
Convex Mirrors . . . . . . . . . . . . . . . . . . 35
Coolant
Engine . . . . . . . . . . . . . . . . . . . . . . . . 227
Engine Temperature Gauge . . . . 98
Cooling System . . . . . . . . . . . . . . . . . 226
Engine Messages . . . . . . . . . . . . .113
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . . . 318
Cruise Control . . . . . . . . . . . . . . . . . . 192
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Customer Assistance . . . . . . . . . . . 315
Offices . . . . . . . . . . . . . . . . . . . . . . . . 314
Te x t Te l e p h o n e ( T T Y )
Users . . . . . . . . . . . . . . . . . . . . . . . 315
Customer Information
Service Publications
Ordering Information . . . . . . . . 321
Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . . . . 312
D
Damage Repair, Collision . . . . . . . 319
Danger, Warning, and Caution . . . . 3
Data Collection
Infotainment System . . . . . . . . . . 325
OnStar . . . . . . . . . . . . . . . . . . . . . . . 325
Data Recorders, Event . . . . . . . . . 324
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . . . 126
Defensive Driving . . . . . . . . . . . . . . . 165
Delayed Locking . . . . . . . . . . . . . . . . . 29
Devices
Auxiliary . . . . . . . . . . . . . . . . . . . . . . 146
Diagnostics
OnStar®...................... 330
Distracted Driving . . . . . . . . . . . . . . . 165
Dome Lamps . . . . . . . . . . . . . . . . . . . 129
Door
Ajar Messages . . . . . . . . . . . . . . . .113
Door (cont'd)
Cargo Door Relocking . . . . . . . . . . 29
Delayed Locking . . . . . . . . . . . . . . . . 29
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Power Locks . . . . . . . . . . . . . . . . . . . . 29
Rear Doors . . . . . . . . . . . . . . . . . . . . . 32
Side . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Sliding . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Drive Belt Routing, Engine . . . . . . 311
Driver Information
Center (DIC) . . . . . . . . . . . . . . . . . . 108
Driving
Characteristics and
To w i n g T i p s . . . . . . . . . . . . . . . . . 2 0 2
Defensive . . . . . . . . . . . . . . . . . . . . . 165
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 166
For Better Fuel Economy . . . . . . . 22
Hill and Mountain Roads . . . . . . 169
If the Vehicle is Stuck . . . . . . . . . 171
Loss of Control . . . . . . . . . . . . . . . 167
Off-Road Recovery . . . . . . . . . . . 167
Vehicle Load Limits . . . . . . . . . . . 171
Wet Roads . . . . . . . . . . . . . . . . . . . 168
Winter . . . . . . . . . . . . . . . . . . . . . . . . 169
Dual Tire
Rotation . . . . . . . . . . . . . . . . . . . . . . 266

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
Index 341
LATCH, Lower Anchors and
Te t h e r s f o r C h i l d r e n . . . . . . . . . . . . 7 3
Lighter, Cigarette . . . . . . . . . . . . . . . . 94
Lighting
Entry/Exit . . . . . . . . . . . . . . . . . . . . . 130
Illumination Control . . . . . . . . . . . 129
Lights
Airbag On-Off . . . . . . . . . . . . . . . . . 100
Airbag Readiness . . . . . . . . . . . . . . . 99
Antilock Brake System
(ABS) Warning . . . . . . . . . . . . . . 104
Brake System Warning . . . . . . . 104
Charging System . . . . . . . . . . . . . 101
Cruise Control . . . . . . . . . . . . . . . . 107
Engine Oil Pressure . . . . . . . . . . 106
Flash-to-Pass . . . . . . . . . . . . . . . . . 126
High-Beam On . . . . . . . . . . . . . . . . 107
High/Low Beam Changer . . . . . 126
Low Fuel Warning . . . . . . . . . . . . 107
Safety Belt Reminders . . . . . . . . . . 99
Security . . . . . . . . . . . . . . . . . . . . . . 107
StabiliTrak®OFF . . . . . . . . . . . . . 105
Tire Pressure . . . . . . . . . . . . . . . . . 106
To w / H a u l M o d e . . . . . . . . . . . . . . . 1 0 5
Traction Control System
(TCS)/StabiliTrak®.......... 105
Locking Rear Axle . . . . . . . . . . . . . . 191
Locks
Automatic Door . . . . . . . . . . . . . . . . . 30
Cargo Door Relocking . . . . . . . . . . 29
Delayed Locking . . . . . . . . . . . . . . . . 29
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Lockout Protection . . . . . . . . . . . . . . 30
Power Door . . . . . . . . . . . . . . . . . . . . . 29
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Loss of Control . . . . . . . . . . . . . . . . . 167
Low Fuel Warning Light . . . . . . . . . 107
Lower Anchors and Tethers
for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . . 73
M
Maintenance
Records . . . . . . . . . . . . . . . . . . . . . . 307
Maintenance and Care
Additional . . . . . . . . . . . . . . . . . . . . . 302
Maintenance Schedule . . . . . . . . . 297
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . 305
Malfunction Indicator Lamp . . . . . 102
Manual Mirrors . . . . . . . . . . . . . . . . . . 35
Manual Mode . . . . . . . . . . . . . . . . . . . 186
Manual Windows . . . . . . . . . . . . . . . . 37
Media
Avoiding Untrusted Devices . . 141
Messages
Airbag System . . . . . . . . . . . . . . . . .117
Battery Voltage and
Charging . . . . . . . . . . . . . . . . . . . . .112
Brake System . . . . . . . . . . . . . . . . .112
Compass . . . . . . . . . . . . . . . . . . . . . .113
Door Ajar . . . . . . . . . . . . . . . . . . . . . .113
Engine Cooling System . . . . . . . .113
Engine Oil . . . . . . . . . . . . . . . . . . . . .114
Engine Power . . . . . . . . . . . . . . . . .114
Fuel System . . . . . . . . . . . . . . . . . . .115
Key and Lock . . . . . . . . . . . . . . . . . .115
Lamp . . . . . . . . . . . . . . . . . . . . . . . . . .115
Object Detection System . . . . . .115
Ride Control System . . . . . . . . . . .116
Security . . . . . . . . . . . . . . . . . . . . . . .117
Service Vehicle . . . . . . . . . . . . . . . .117
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Transmission . . . . . . . . . . . . . . . . . . 118
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . 112
Vehicle Reminder . . . . . . . . . . . . . . 119
Mirrors
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 35
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 36
Manual . . . . . . . . . . . . . . . . . . . . . . . . . 35
Manual Rearview . . . . . . . . . . . . . . . 36
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Trailer Tow . . . . . . . . . . . . . . . . . . . . . . 35