2017 CHEVROLET CITY EXPRESS change time
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Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Customer Information 323
Current and Past Models
Service and Owner publications are
available for many current and past
model year GM vehicles.
ORDER TOLL FREE:
1-800-551-4123 Monday–Friday
8:00 AM –6:00 PM Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), see
Helm, Inc. at: www.helminc.com.
Or write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Prices are subject to change without
notice and without incurring
obligation. Allow ample time for
delivery.
All listed prices are quoted in U.S.
funds. Make checks payable in U.S.
funds.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
complies with Part 15/Part 18 of the
Federal Communications
Commission (FCC) rules and with
Industry Canada Standards
RSS-GEN/210/216/220/251/310,
ICES‐001.
Operation is subject to the following
two conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.
Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause
a crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that
a safety defect exists in a group
of vehicles, it may order a recall
and remedy campaign.
However, NHTSA cannot
become involved in individual
problems between you, your
dealer, or General Motors.
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332 OnStar
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase.
Press
Qto set up an account.
. With the OnStar Basic Plan,
every 60 days.
. After change in ownership and
at 90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the
Vehicle
Call 1-888-4ONSTAR
(1-888-466-7827) immediately to
terminate your OnStar services if
the vehicle is disposed of, sold,
transferred, or if the lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar
service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance,
Advanced Vehicle Diagnostics,
Remote Services, Roadside
Assistance, Turn-by-Turn
Navigation, and Hands-Free Calling
are available on most vehicles. Not
all OnStar services are available
everywhere or on all vehicles. For
more information, a full description
of OnStar services, system
limitations, and OnStar User Terms,
Privacy Statement, and Software
Terms:
. Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada). .
Call TTY 1-877-248-2080.
. Press
Qto speak with an
Advisor.
OnStar services cannot work unless
the vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area. The wireless service
provider must also have coverage,
network capacity, reception, and
technology compatible with OnStar
services. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar services may
not work. Other problems beyond
the control of OnStar —such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage
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OnStar 333
to the vehicle in a crash, or wireless
phone network congestion or
jamming—may prevent service.
See Radio Frequency Statement
0 323.
Services for People with
Disabilities
Advisors provide services to help
Subscribers with physical disabilities
and medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
five days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
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334 OnStar
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See
Add-On Electrical
Equipment 0212. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name
tags, saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy
statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehicle
system status, identify whether
updates or changes are available,
or deliver updates or changes. An
active OnStar agreement constitutes
consent to these software updates
or changes and agreement that
either OnStar or GM may remotely
deliver them to the vehicle.
Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call
1-888-4ONSTAR (1-888-466-7827)
or press
Qto speak with an
Advisor. Users of wireless
communications are cautioned that
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Index 341
G
GaugesEngine Coolant Temperature . . . 98
Engine Oil Pressure . . . . . . . . . . . . 97
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Odometer . . . . . . . . . . . . . . . . . . . . . . . 96
Speedometer . . . . . . . . . . . . . . . . . . . 96
Trip Odometer . . . . . . . . . . . . . . . . . . 96
Voltmeter . . . . . . . . . . . . . . . . . . . . . . . 99
Warning Lights andIndicators . . . . . . . . . . . . . . . . . . . . . 94
General Information Service and Maintenance . . . . . 297
Towing . . . . . . . . . . . . . . . . . . . . . . . . 202
Vehicle Care . . . . . . . . . . . . . . . . . . 215
Glass, Enhanced Technology . . . . 38
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 317
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 240
Hazard Warning Flashers . . . . . . . 128
Head Restraints . . . . . . . . . . . . . . . . . 41
Headlamps . . . . . . . . . . . . . . . . . . . . . 241Aiming . . . . . . . . . . . . . . . . . . . . . . . . 240
Automatic . . . . . . . . . . . . . . . . . . . . . 127
Bulb Replacement . . . . . . . . . . . . 240
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 126 Headlamps (cont'd)
Flash-to-Pass . . . . . . . . . . . . . . . . . 126
High-Beam On Light . . . . . . . . . . 107
High/Low Beam Changer . . . . . 126
Heated Mirrors . . . . . . . . . . . . . . . . . . . 36
Heater Engine Coolant . . . . . . . . . . . . . . . 179
Heating . . . . . . . . . . . . . . . . . . . . 158, 160 Rear . . . . . . . . . . . . . . . . . . . . . . . . . . 160
High-Beam On Light . . . . . . . . . . . . 107
Hill and Mountain Roads . . . . . . . . 169
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
How to Wear Safety Belts Properly . . . . . . . . . . . . . . . . . . . . . . . . 47
HVAC . . . . . . . . . . . . . . . . . . . . . . 158, 160
I
Idle System Fast . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Ignition Positions . . . . . . . . . . . . . . . 175
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . . . . . 239
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 33
Infants and Young Children,
Restraints . . . . . . . . . . . . . . . . . . . . . . 68
Infotainment . . . . . . . . . . . . . . . . . . . . 132
Infotainment System . . . . . . . . . . . . 326
Instrument Cluster . . . . . . . . . . . . . . . 95 Interior Rearview Mirrors . . . . . . . . . 36
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North
America . . . . . . . . . . . . . . . . . . . . . . . 282
K
Key and Lock Messages . . . . . . . . 115
Keyless EntryRemote (RKE) System . . . . . . . . . 25
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
L
Labeling, Tire Sidewall . . . . . . . . . . 254
Lamps Daytime Running (DRL) . . . . . . 126
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 129
Exterior Controls . . . . . . . . . . . . . . 125
Exterior Lamps OffReminder . . . . . . . . . . . . . . . . . . . 126
License Plate . . . . . . . . . . . . . . . . . 244
Malfunction Indicator . . . . . . . . . 102
Messages . . . . . . . . . . . . . . . . . . . . .115
Reading . . . . . . . . . . . . . . . . . . . . . . 130
Taillamps . . . . . . . . . . . . . . . . . . . . . 243
Lamps, Bulb Replacement . . . . . . 242
Lap-Shoulder Belt . . . . . . . . . . . . . . . 48
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Index 345
Security (cont'd)OnStar®. . . . . . . . . . . . . . . . . . . . . . 328
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 33
Service . . . . . . . . . . . . . . . . . . . . . . . . . 163
Accessories andModifications . . . . . . . . . . . . . . . . 216
Climate Control System . . . . . . . 158
Doing Your Own Work . . . . . . . . 216
Engine Soon Light . . . . . . . . . . . . 102
Maintenance Records . . . . . . . . 308
Maintenance, General Information . . . . . . . . . . . . . . . . . . 297
Parts Identification Label . . . . . 309
Publications Ordering Information . . . . . . . . . . . . . . . . . . 322
Scheduling Appointments . . . . . 319
Vehicle Messages . . . . . . . . . . . . .117
Services
Special Application . . . . . . . . . . . 303
Servicing the Airbag . . . . . . . . . . . . . 65
Shift Lock Control Function Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . 238
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 180
Out of Park . . . . . . . . . . . . . . . . . . . 181
Side Door . . . . . . . . . . . . . . . . . . . . . . . 31 Sidemarker
Bulb Replacement . . . . . . . . . . . . 242
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 128
Sliding Door . . . . . . . . . . . . . . . . . . . . . 32
Special Application Services . . . . 303
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . . 310
Speedometer . . . . . . . . . . . . . . . . . . . . 96
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . 105
Start Vehicle, Remote . . . . . . . . . . . 27
Starter Switch Check . . . . . . . . . . . 238
Starting the Engine . . . . . . . . . . . . . 177
Steering . . . . . . . . . . . . . . . . . . . . . . . . 166 Fluid, Power . . . . . . . . . . . . . . . . . . 232
Wheel Adjustment . . . . . . . . . . . . . . 88
Wheel Controls . . . . . . . . . . . . . . . . . 88
Storage Areas Front . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Storage Compartments . . . . . . . . . . 85
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 171
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 39
Swing-out Windows . . . . . . . . . . . . . . 37
Switches
Airbag On-Off . . . . . . . . . . . . . . . . . . . 62
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3 System
Infotainment . . . . . . . . . . . . . 132, 326
Noise Control . . . . . . . . . . . . . . . . . 237
T
Taillamps . . . . . . . . . . . . . . . . . . . . . . . 243
Text Telephone (TTY) Users . . . . 316
Theft-Deterrent Systems . . . . . . . . . 33
Immobilizer . . . . . . . . . . . . . . . . . . . . . 33
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252 All-Season . . . . . . . . . . . . . . . . . . . . 253
All-Terrain . . . . . . . . . . . . . . . . . . . . 253
Buying New Tires . . . . . . . . . . . . . 268
Chains . . . . . . . . . . . . . . . . . . . . . . . . 272
Changing . . . . . . . . . . . . . . . . . . . . . 274
Designations . . . . . . . . . . . . . . . . . 256
Different Size . . . . . . . . . . . . . . . . . 269
Dual Rotation . . . . . . . . . . . . . . . . . 266
Full-Size Spare . . . . . . . . . . . . . . . 282
If a Tire Goes Flat . . . . . . . . . . . . 273
Inspection . . . . . . . . . . . . . . . . . . . . 265
Messages . . . . . . . . . . . . . . . . . . . . .118
Pressure . . . . . . . . . . . . . . . . . . . . . . 260
Pressure Light . . . . . . . . . . . . . . . . 106
Pressure Monitor Operation . . 262
Pressure Monitor System . . . . . 261
Rotation . . . . . . . . . . . . . . . . . . . . . . 265
Sidewall Labeling . . . . . . . . . . . . . 254
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346 Index
Tires (cont'd)Terminology and Definitions . . 257
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 270
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 271
Wheel Replacement . . . . . . . . . . 271
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 267
Winter . . . . . . . . . . . . . . . . . . . . . . . . 253
Tow/Haul Mode . . . . . . . . . . . . . . . . . 187
Tow/Haul Mode Light . . . . . . . . . . . 105
Towing Driving Characteristics . . . . . . . . 202
Equipment . . . . . . . . . . . . . . . . . . . . 210
General Information . . . . . . . . . . 202
Recreational Vehicle . . . . . . . . . . 286
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 205
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 286
Traction Control System (TCS)/StabiliTrak
®Light . . . . . . . . . . . . 105
Traction Control/Electronic
Stability Control . . . . . . . . . . . . . . . 190
Trailer Tow Mirrors . . . . . . . . . . . . . . . . . . . . . 35
Towing . . . . . . . . . . . . . . . . . . . . . . . . 205 Transmission
Automatic . . . . . . . . . . . . . . . . . . . . . 183
Fluid, Automatic . . . . . . . . . . . . . . 222
Messages . . . . . . . . . . . . . . . . . . . . .118
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . . 319
Trip Odometer . . . . . . . . . . . . . . . . . . . 96
Turn and Lane-Change
Signals . . . . . . . . . . . . . . . . . . . . . . . . 128
U
Uniform Tire Quality Grading . . . 270
Using This Manual . . . . . . . . . . . . . . . . 2
V
VehicleCanadian Owners . . . . . . . . . . . . . . . 2
Control . . . . . . . . . . . . . . . . . . . . . . . 166
Identification Number (VIN) . . . 309
Load Limits . . . . . . . . . . . . . . . . . . . 171
Messages . . . . . . . . . . . . . . . . . . . . .112
Personalization . . . . . . . . . . . . . . . .119
Reminder Messages . . . . . . . . . . .119
Remote Start . . . . . . . . . . . . . . . . . . . 27
Security . . . . . . . . . . . . . . . . . . . . . . . . 33
Towing . . . . . . . . . . . . . . . . . . . . . . . . 286 Vehicle Care
Tire Pressure . . . . . . . . . . . . . . . . . 260
Vehicle Data Recording and Privacy . . . . . . . . . . . . . . . . . . . . . . . . 324
Ventilation, Air . . . . . . . . . . . . . . . . . . 163
Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Voltmeter Gauge . . . . . . . . . . . . . . . . 99
W
Warning Brake System Light . . . . . . . . . . . 104
Caution and Danger . . . . . . . . . . . . . 3
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . . . . . . . 94
Warnings Hazard Flashers . . . . . . . . . . . . . . 128
Washer Fluid . . . . . . . . . . . . . . . . . . . 233
Wheels
Alignment and Tire Balance . . 271
Different Size . . . . . . . . . . . . . . . . . 269
Replacement . . . . . . . . . . . . . . . . . 271
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 267
Where to Put the Restraint . . . . . . 72
Wi-Fi . . . . . . . . . . . . . . . . . . . . . . . . . . . 329
Windows . . . . . . . . . . . . . . . . . . . . . . . . 36 Enhanced Technology Glass . . . 38
Manual . . . . . . . . . . . . . . . . . . . . . . . . . 37
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 37