2017 CHEVROLET CITY EXPRESS emergency towing

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9967827) - 2017 - crc - 9/26/16
318 Customer Information
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty. .
Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 805 km (500 mi).
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws.
. Legal fines.
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. If available,
diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9967827) - 2017 - crc - 9/26/16
Customer Information 321
Aftermarket collision parts are also
available. These are made by
companies other than GM and may
not have been tested for the vehicle.
As a result, these parts may fit
poorly, exhibit premature durability/
corrosion problems, and may not
perform properly in subsequent
collisions. Aftermarket parts are not
covered by the GM New Vehicle
Limited Warranty, and any vehicle
failure related to such parts is not
covered by that warranty.
Repair Facility
GM also recommends that you
choose a collision repair facility that
meets your needs before you ever
need collision repairs. Your dealer
may have a collision repair center
with GM-trained technicians and
state-of-the-art equipment, or be
able to recommend a collision repair
center that has GM-trained
technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs through the use of
aftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacementparts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
0
317.
Gather the following information:
. Driver name, address, and
telephone number.
. Driver license number.
. Owner name, address, and
telephone number.
. Vehicle license plate number.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9967827) - 2017 - crc - 9/26/16
340 Index
E
E85 or FlexFuel . . . . . . . . . . . . . . . . 199
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 212
Electrical System
Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 246
Floor Console Fuse Block . . . . 250
Fuses and Circuit Breakers . . . 246
Overload . . . . . . . . . . . . . . . . . . . . . 245
Emergency OnStar
®. . . . . . . . . . . . . . . . . . . . . . 328
Engine Air Cleaner/Filter . . . . . . . . . . . . . 225
Check and Service Engine
Soon Light . . . . . . . . . . . . . . . . . . 102
Compartment Overview . . . . . . . 218
Coolant . . . . . . . . . . . . . . . . . . . . . . . 227
Coolant Heater . . . . . . . . . . . . . . . 179
Coolant Temperature Gauge . . . . 98
Cooling System . . . . . . . . . . . . . . . 226
Cooling System Messages . . . .113
Drive Belt Routing . . . . . . . . . . . . 312
Exhaust . . . . . . . . . . . . . . . . . . . . . . 182
Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Oil Life System . . . . . . . . . . . . . . . 221
Oil Messages . . . . . . . . . . . . . . . . . .114
Oil Pressure Gauge . . . . . . . . . . . . 97 Engine (cont'd)
Oil Pressure Light . . . . . . . . . . . . 106
Overheating . . . . . . . . . . . . . . . . . . 230
Power Messages . . . . . . . . . . . . . .114
Running While Parked . . . . . . . . 183
Starting . . . . . . . . . . . . . . . . . . . . . . . 177
Enhanced Technology Glass . . . . 38
Entry/Exit Lighting . . . . . . . . . . . . . . 130
Equipment, Towing . . . . . . . . . . . . . 210
Event Data Recorders . . . . . . . . . . 325
Extender, Safety Belt . . . . . . . . . . . . 53
Exterior Lamp Controls . . . . . . . . . 125
Exterior Lamps Off Reminder . . . 126
F
Fan Engine . . . . . . . . . . . . . . . . . . . . . . . . 232
Fast Idle System . . . . . . . . . . . . . . . . 178
Filter, Engine Air Cleaner . . . . . . . . . . . 225
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 126
Flashers, Hazard Warning . . . . . . 128
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 273 Changing . . . . . . . . . . . . . . . . . . . . . 274
FlexFuel E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 296
Fluid Automatic Transmission . . . . . . 222 Fluid (cont'd)
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 234
Power Steering . . . . . . . . . . . . . . . 232
Washer . . . . . . . . . . . . . . . . . . . . . . . 233
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 323
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . 41
Front Storage . . . . . . . . . . . . . . . . . . . . 85
Front Turn Signal
Bulb Replacement . . . . . . . . . . . . 242
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198 Additives . . . . . . . . . . . . . . . . . . . . . 199
Economy Driving . . . . . . . . . . . . . . . 22
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 202
Filling the Tank . . . . . . . . . . . . . . . 200
Foreign Countries . . . . . . . . . . . . 199
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Low Fuel Warning Light . . . . . . . 107
Requirements, California . . . . . 199
System Messages . . . . . . . . . . . . .115
Full-Size Spare Tire . . . . . . . . . . . . 282
Fuses
Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 246
Floor Console Fuse Block . . . . 250
Fuses and Circuit Breakers . . . 246