Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9967827) - 2017 - crc - 9/26/16
2 Introduction
Introduction
The names, logos, emblems,
slogans, vehicle model names, and
vehicle body designs appearing in
this manual including, but not limited
to, GM, the GM logo, CHEVROLET,
the CHEVROLET Emblem, and
EXPRESS are trademarks and/or
service marks of General Motors
LLC, its subsidiaries, affiliates,
or licensors.
For vehicles first sold in Canada,
substitute the name“General
Motors of Canada Company” for
Chevrolet Motor Division wherever it
appears in this manual. This manual describes features that
may or may not be on the vehicle
because of optional equipment that
was not purchased on the vehicle,
model variants, country
specifications, features/applications
that may not be available in your
region, or changes subsequent to
the printing of this owner manual.
If the vehicle has the Duramax®
Diesel engine, see the Duramax
diesel supplement for additional and
specific information on this engine.
If the vehicle has the CNG engine,
see the Express/Savana CNG
Compressed Natural Gas
supplement for additional and
specific information on this engine.
Refer to the purchase
documentation relating to your
specific vehicle to confirm the
features.
Keep this manual in the vehicle for
quick reference.
Canadian Vehicle Owners
A French language manual can be
obtained from your dealer, at
www.helminc.com, or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
suivante:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Using this Manual
To quickly locate information about
the vehicle, use the Index in the
back of the manual. It is an
alphabetical list of what is in the
manual and the page number where
it can be found.
Litho in U.S.A.
Part No. 23213070 B Second Printing©2016 General Motors LLC. All Rights Reserved.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9967827) - 2017 - crc - 9/26/16
22 In Brief
Fuel (Diesel)
For diesel vehicles, do not use
gasoline. See“Fuel for Diesel
Engines” in the Duramax diesel
supplement.
E85 or FlexFuel
FlexFuel Possible
Certain models are compatible with
E85 fuel. See E85 or FlexFuel
0 199.
Engine Oil Life System
The engine oil life system calculates
engine oil life based on vehicle use
and displays a DIC message when
it is necessary to change the engine
oil and filter. The oil life system
should be reset to 100% only
following an oil change. Resetting the Oil Life System
1. Turn the ignition to ON/RUN, with the engine off.
2. Fully press and release the accelerator pedal slowly three
times within five seconds.
3. Turn the key to LOCK/OFF.
See Engine Oil Life System 0221.
Driving for Better Fuel
Economy
Driving habits can affect fuel
mileage. Here are some driving tips
to get the best fuel economy
possible.
.
Avoid fast starts and accelerate
smoothly.
. Brake gradually and avoid
abrupt stops.
. Avoid idling the engine for long
periods of time.
. When road and weather
conditions are appropriate, use
cruise control. .
Always follow posted speed
limits or drive more slowly when
conditions require.
. Keep vehicle tires properly
inflated.
. Combine several trips into a
single trip.
. Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
. Follow recommended scheduled
maintenance.
Roadside Assistance
Program
U.S.: 1-800-243-8872
TTY Users (U.S. Only):
1-888-889-2438
Canada: 1-800-268-6800
New Chevrolet owners are
automatically enrolled in the
Roadside Assistance Program.
See Roadside Assistance Program
0 317.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9967827) - 2017 - crc - 9/26/16
60 Seats and Restraints
of the impact. In addition, these
roof-rail airbags are designed to
inflate during a rollover. Roof-rail
airbags are not designed to inflate in
frontal, near-frontal, or rear impacts.
All roof-rail airbags will inflate when
either side of the vehicle is struck or
if the sensing system predicts that
the vehicle is about to roll over on
its side.
In any particular crash, no one can
say whether an airbag should have
inflated simply because of the
vehicle damage or repair costs.
What Makes an Airbag
Inflate?
In a deployment event, the sensing
system sends an electrical signal
triggering a release of gas from the
inflator. Gas from the inflator fills the
airbag causing the bag to break out
of the cover. The inflator, the airbag,
and related hardware are all part of
the airbag module.
For airbag locations, seeWhere Are
the Airbags? 057.
How Does an Airbag
Restrain?
In moderate to severe frontal or
near frontal collisions, even belted
occupants can contact the steering
wheel or the instrument panel. In
moderate to severe side collisions,
even belted occupants can contact
the inside of the vehicle.
Airbags supplement the protection
provided by safety belts by
distributing the force of the impact
more evenly over the
occupant's body.
Rollover capable roof-rail airbags
are designed to help contain the
head and chest of occupants in the
outboard seating positions in the
first, second, and third rows,
if equipped. The rollover capable
roof-rail airbags are designed to
help reduce the risk of full or partial
ejection in rollover events, although
no system can prevent all such
ejections.
But airbags would not help in many
types of collisions, primarily
because the occupant's motion is not toward those airbags. See
When Should an Airbag Inflate?
0
59.
Airbags should never be regarded
as anything more than a supplement
to safety belts.
What Will You See after
an Airbag Inflates?
After the frontal airbags and
seat-mounted side impact airbags (if
equipped) inflate, they quickly
deflate, so quickly that some people
may not even realize an airbag
inflated. Roof-rail airbags (if
equipped) may still be at least
partially inflated for some time after
they deploy. Some components of
the airbag module may be hot for
several minutes. For location of the
airbag modules, see Where Are the
Airbags? 057.
The parts of the airbag that come
into contact with you may be warm,
but not too hot to touch. There may
be some smoke and dust coming
from the vents in the deflated
airbags. Airbag inflation does not
prevent the driver from seeing out of
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Seats and Restraints 61
the windshield or being able to steer
the vehicle, nor does it prevent
people from leaving the vehicle.
{Warning
When an airbag inflates, there
may be dust in the air. This dust
could cause breathing problems
for people with a history of
asthma or other breathing trouble.
To avoid this, everyone in the
vehicle should get out as soon as
it is safe to do so. If you have
breathing problems but cannot
get out of the vehicle after an
airbag inflates, then get fresh air
by opening a window or a door.
If you experience breathing
problems following an airbag
deployment, you should seek
medical attention.
The vehicle has a feature that may
automatically unlock the doors
(if equipped with power door locks),
turn on the interior lamps and
hazard warning flashers, and shut
off the fuel system after the airbags inflate. The feature may also
activate, without airbag inflation,
after an event that exceeds a
predetermined threshold. You can
lock the doors, and turn off the
interior lamps and the hazard
warning flashers by using the
controls for those features.
{Warning
A crash severe enough to inflate
the airbags may have also
damaged important functions in
the vehicle, such as the fuel
system, brake and steering
systems, etc. Even if the vehicle
appears to be drivable after a
moderate crash, there may be
concealed damage that could
make it difficult to safely operate
the vehicle.
Use caution if you should attempt
to restart the engine after a crash
has occurred.
In many crashes severe enough to
inflate the airbag, windshields are
broken by vehicle deformation. Additional windshield breakage may
also occur from the front outboard
passenger airbag.
.
Airbags are designed to inflate
only once. After an airbag
inflates, you will need some new
parts for the airbag system.
If you do not get them, the airbag
system will not be there to help
protect you in another crash.
A new system will include airbag
modules and possibly other
parts. The service manual for
the vehicle covers the need to
replace other parts.
. The vehicle has a crash sensing
and diagnostic module which
records information after a
crash.
See Vehicle Data Recording and
Privacy 0324 andEvent Data
Recorders 0325.
. Let only qualified technicians
work on the airbag systems.
Improper service can mean that
an airbag system will not work
properly. See your dealer for
service.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9967827) - 2017 - crc - 9/26/16
128 Lighting
Hazard Warning Flashers
|:Press this button to make the
front and rear turn signal lamps
flash on and off. This warns others
that you are having trouble. Press
again to turn the flashers off.
When the hazard warning flashers
are on, the vehicle's turn signals will
not work.
Turn and Lane-Change
Signals
G: An arrow on the instrument
cluster flashes in the direction of the
turn or lane change.
To signal a turn, move the lever all
the way up or down.
To signal a lane change, raise or
lower the lever until the arrow starts
to flash. The turn signal
automatically flashes three times
and if the Tow/Haul Mode is active it
flashes six times. Holding the turn
signal lever for more than
one second causes the turn signals
to flash continually until the lever is
released.
The lever returns to its starting
position when released. If after signaling a turn or lane
change the arrow flashes rapidly or
does not come on, a signal bulb
may be burned out.
Have any burned out bulbs
replaced. If a bulb is not burned out,
check the fuse. See
Fuses and
Circuit Breakers 0246.
Turn Signal On Chime
If the turn signal is left on for more
than 1.2 km (0.75 mi), a chime
sounds at each flash of the turn
signal and the message TURN
SIGNAL ON also appears in the
Driver Information Center (DIC). See
Lamp Messages 0115. To turn off
the chime and message, move the
turn signal lever to the off position.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9967827) - 2017 - crc - 9/26/16
138 Infotainment System
Radio
AM-FM Radio
Radio Data System (RDS)
The radio may have an RDS. The
RDS feature is available for use
only on FM stations that broadcast
RDS information. This system relies
upon receiving specific information
from these stations and only works
when the information is available.
While the radio is tuned to an
FM-RDS station, the station name
or call letters display. In rare cases,
a radio station could broadcast
incorrect information that causes the
radio features to work improperly.
If this happens, contact the radio
station.
Finding a Station
BAND or SRCE :Press to switch
between FM1, FM2, AM, and SXM if
equipped. The selection displays.
f: Turn clockwise or
counterclockwise to increase or
decrease the station frequency.
©SEEK or¨SEEK : Press©
SEEK to go to the previous or¨
SEEK to go to the next station and
stay there.
To scan stations, press and hold
either button for two seconds until a
beep sounds. The radio goes to a
station, plays for a few seconds,
then goes to the next station. For
AM-FM Radio and Radio with CD,
the station frequency flashes while
the radio is in the scan mode. Press
either button again to stop scanning.
The radio seeks and scans stations
only with a strong signal that are in
the selected band.
Scan presets within the current
selected band by pressing and
holding either SEEK button for
four seconds until a double beep
sounds. The radio goes to a stored
preset, plays for a few seconds if a
strong signal is present, then goes
to the next stored preset. The
station frequency flashes while the
radio is in the scan mode.
Storing a Radio Station as a
Favorite
You are encouraged to set up radio
station favorites while the vehicle is
parked. Tune to favorite stations
using the presets, favorites button,
and steering wheel controls,
if equipped. See Defensive Driving
0 165.
FAV : If the vehicle has a FAV
button, a maximum of 36 stations
can be programmed as favorites
using the six softkeys below the
radio station frequency tabs and by
using the radio favorites page
button (FAV button). Press FAV to
go through up to six pages of
favorites, each having six favorite
stations available per page. Each
page of favorites can contain any
combination of AM and FM stations.
The balance/fade and tone settings
that were previously adjusted, are
stored with the favorite stations.
To store a station as a favorite:
1. Tune to the desired radio station.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9967827) - 2017 - crc - 9/26/16
Infotainment System 139
2. Press FAV to display the pagewhere the station is to be
stored.
3. Press and hold one of the six softkeys until a beep
sounds. When that softkey is
pressed and released, the
station that was set, returns.
4. Repeat the steps for each softkey radio station to be
stored as a favorite.
The number of favorites pages can
be set up using the MENU button.
To set up the number of favorites
pages: 1. Press MENU to display the radio setup menu.
2. Press the softkey below the FAV 1-6 tab.
3. Select the desired number of favorites pages by pressing the
softkey below the displayed
page numbers.
4. Press FAV , or let the menu time out, to return to the
original main radio screen
showing the radio station
frequency tabs and to begin the process of programming
favorites for the chosen
number of numbered pages.
Satellite Radio
SiriusXM®, if equipped, is a satellite
radio service based in the United
States and Canada only.
Finding a Category (CAT)
Station
CAT : The CAT button is used to
find SXM channels (if equipped)
while the radio is in the SXM mode.
Finding a Channel
BAND or SRCE : Press to switch
between FM1, FM2, AM, and SXM if
equipped. The selection displays.
f: Turn clockwise or
counterclockwise to increase or
decrease the station frequency.
©SEEK or¨SEEK : Press©
SEEK to go to the previous or¨
SEEK to go to the next station and
stay there. To scan stations, press and hold
either button for two seconds until a
beep sounds. The radio goes to a
station, plays for a few seconds,
then goes to the next station. The
station frequency flashes while the
radio is in the scan mode. Press
either button again to stop scanning.
The radio seeks and scans stations
only with a strong signal that are in
the selected band.
To scan presets within the current
selected band by pressing and
holding either SEEK button for
four seconds until a double beep
sounds. The radio goes to a stored
preset, plays for a few seconds if a
strong signal is present, then goes
to the next stored preset. The
station frequency flashes while the
radio is in the scan mode.
Storing a Radio Station as a
Favorite
Drivers are encouraged to set up
radio station favorites while the
vehicle is parked. Tune to favorite
stations using the presets, favorites
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Infotainment System 143
4:Press to display additional text
information related to the current
song. If information is available, the
song title information displays on
the top line of the display and artist
information displays on the bottom
line. When information is not
available, NO INFO displays.
f: Turn to select tracks on the CD
that is currently playing.
©SEEK : Press to go to the start of
the current track if more than
10 seconds on the CD have played.
Press to go to the previous track if
less than 10 seconds on the CD
have played.
Press and hold, or press multiple
times, to continue moving backward
through the tracks on the CD.
¨SEEK : Press to go to the next
track.
Press and hold, or press multiple
times, to continue moving forward
through the tracks on the CD.
sREV : Press and hold to reverse
playback quickly within a track.
\FWD : Press and hold to
advance playback quickly within a
track.
RDM : For Radios with CD/MP3.
Press to listen to tracks in random,
rather than sequential order.
To use random:
1. Press the softkey under the RDM tab until Random Current
Disc displays.
2. Press the softkey again to turn off random play.
MP3-Supported Files
Radios with CD/MP3 have the
capability of playing an MP3 CD-R
or CD-RW disc.
Format
Radios that have the capability of
playing MP3s can play .mp3 or .wma
files that were recorded onto a
CD-R or CD-RW disc. The files can
be recorded with the following fixed
bit rates: 32 kbps, 40 kbps, 56 kbps,
64 kbps, 80 kbps, 96 kbps, 112 kbps,
128 kbps, 160 kbps, 192 kbps,
224 kbps, 256 kbps, and 320 kbps or
a variable bit rate. Compressed Audio or Mixed Mode
Discs
The radio can play discs that
contain both uncompressed CD
audio and MP3 files. If both formats
are on the disc, the radio reads all
MP3 files first, then the
uncompressed CD audio files.
CD-R- or CD-RW-Supported File
and Folder Structure
The radio supports:
.
Up to 50 folders.
. Up to eight folders in depth.
. Up to 50 playlists.
. Up to 255 files.
. Playlists with an .m3u or .wpl
extension.
. Files with an .mp3, .wma, or .cda
file extension.
Root Directory
The root directory is treated as a
folder. Files are stored in the root
directory when the disc or storage
device does not contain folders.