Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9967827) - 2017 - crc - 9/26/16
116 Instruments and Controls
SERVICE PARK ASSIST
This message displays if there is a
problem with the Rear Parking
Assist (RPA) system. Do not use
this system to help you park. See
Parking Assist0197. See your
dealer for service.
Ride Control System
Messages
SERVICE STABILITRAK
If the vehicle has StabiliTrak®and
this message displays, it means
there may be a problem with the
StabiliTrak system. If you see this
message, try to reset the system.
Stop; turn off the engine for at least
15 seconds; then start the engine
again. If this message still comes
on, it means there is a problem. You
should see your dealer for service.
The vehicle is safe to drive,
however, you do not have the
benefit of StabiliTrak, so reduce
your speed and drive accordingly.
SERVICE TRACTION
CONTROL
If the vehicle has StabiliTrak, this
message displays when there is a
problem with the Traction Control
System (TCS). When this message
displays, the system will not limit
wheel spin. Adjust your driving
accordingly. See your dealer for
service. See Traction Control/
Electronic Stability Control 0190.
STABILITRAK INITIALIZING
If the vehicle has StabiliTrak, this
message may display until first
driving the vehicle and exceeding
40 km/h (25 mph) for two minutes.
The StabiliTrak system is not
functional until this message has
turned off. See Traction Control/
Electronic Stability Control 0190.
TRACTION XX
STABILITRAK XX
If the vehicle has StabiliTrak, this
message displays when the traction
control and/or StabiliTrak systems
have been turned on or off. Adjust
your driving accordingly. To limit
wheel spin and realize the full benefits of the stability
enhancement system, you should
normally leave StabiliTrak on.
However, you should turn
StabiliTrak off if the vehicle gets
stuck in sand, mud, ice, or snow
and you want to rock the vehicle to
attempt to free it, or if you are
driving in extreme off-road
conditions and require more wheel
spin. See
If the Vehicle Is Stuck
0 171. To turn the StabiliTrak
system on or off, see Traction
Control/Electronic Stability Control
0 190.
STABILITRAK OFF may also
display when the stability control
has been automatically disabled.
There are several conditions that
can cause this message to appear.
. One condition is overheating,
which could occur if StabiliTrak
activates continuously for an
extended period of time.
. The message also displays if the
brake system warning light is on.
See Brake System Warning
Light 0104.
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132 Infotainment System
Infotainment
System
Introduction
Infotainment . . . . . . . . . . . . . . . . . . 132
Theft-Deterrent Feature . . . . . . 133
Overview (AM-FM Radio) . . . . . 133
Overview (Radio withCD/MP3) . . . . . . . . . . . . . . . . . . . . 135
Operation . . . . . . . . . . . . . . . . . . . . . 136
Radio
AM-FM Radio . . . . . . . . . . . . . . . . 138
Satellite Radio . . . . . . . . . . . . . . . . 139
Radio Reception . . . . . . . . . . . . . . 140
Multi-Band Antenna . . . . . . . . . . 141
Audio Players
Avoiding Untrusted Media Devices . . . . . . . . . . . . . . . . . . . . . 141
CD Player . . . . . . . . . . . . . . . . . . . . 141
Auxiliary Devices . . . . . . . . . . . . . 146
OnStar System
OnStar System . . . . . . . . . . . . . . . 150
Phone
Bluetooth . . . . . . . . . . . . . . . . . . . . . 151
Introduction
Infotainment
Base radio information is included in
this manual. See the infotainment
manual for information on other
available infotainment systems.
Read the following pages to
become familiar with the features.
{Warning
Taking your eyes off the road for
too long or too often while using
any infotainment feature can
cause a crash. You or others
could be injured or killed. Do not
give extended attention to
infotainment tasks while driving.
Limit your glances at the vehicle
displays and focus your attention
on driving. Use voice commands
whenever possible.
The infotainment system has built-in
features intended to help avoid
distraction by disabling some
functions when driving. These functions may gray out when they
are unavailable. Many infotainment
features are also available through
the instrument cluster and steering
wheel controls.
Before driving:
.
Become familiar with the
operation, faceplate buttons, and
screen buttons.
. Set up the audio by presetting
favorite stations, setting the
tone, and adjusting the
speakers.
. Set up phone numbers in
advance so they can be called
easily by pressing a single
button or by using a single voice
command if equipped with
Bluetooth phone capability.
See Defensive Driving 0165.
To play the infotainment system with
the ignition off, see Retained
Accessory Power (RAP) 0179.
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Infotainment System 151
Call 1-888-4-ONSTAR
(1-888-466-7827) to connect to an
OnStar Advisor for assistance. See
www.onstar.com for a detailed
instruction guide, vehicle availability,
details, and system limitations.
Services and apps vary by make,
model, year, carrier, availability, and
conditions. 4G LTE service is
available in select markets. 4G LTE
performance is based on industry
averages and vehicle systems
design. Some services require a
data plan.Phone
Bluetooth
For vehicles equipped with
Bluetooth capability, the system can
interact with many cell phones,
allowing:
.Placement and receipt of calls in
a hands-free mode.
. Sharing of the cell phone’s
address book or contact list with
the vehicle.
To minimize driver distraction,
before driving, and with the vehicle
parked:
. Become familiar with the
features of the cell phone.
Organize the phone book and
contact lists clearly and delete
duplicate or rarely used entries.
If possible, program speed dial
or other shortcuts.
. Review the controls and
operation of the infotainment
system. .
Pair cell phone(s) to the vehicle.
The system may not work with
all cell phones. See “Pairing”in
this section for more information.
. If the cell phone has voice
dialing capability, learn to use
that feature to access the
address book or contact list. See
“Voice Pass-Thru” in this section
for more information.
. See “Storing and Deleting Phone
Numbers” in this section for
more information.
{Warning
When using a cell phone, it can
be distracting to look too long or
too often at the screen of the
phone or the infotainment system.
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
A Bluetooth system can use a
Bluetooth-capable cell phone with a
Hands-Free Profile to make and
receive phone calls. The system
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164 Driving and Operating
Driving and
Operating
Driving Information
Distracted Driving . . . . . . . . . . . . 165
Defensive Driving . . . . . . . . . . . . . 165
Drunk Driving . . . . . . . . . . . . . . . . . 166
Control of a Vehicle . . . . . . . . . . . 166
Braking . . . . . . . . . . . . . . . . . . . . . . . 166
Steering . . . . . . . . . . . . . . . . . . . . . . 166
Off-Road Recovery . . . . . . . . . . . 167
Loss of Control . . . . . . . . . . . . . . . 167
Driving on Wet Roads . . . . . . . . 168
Hill and Mountain Roads . . . . . 169
Winter Driving . . . . . . . . . . . . . . . . 169
If the Vehicle Is Stuck . . . . . . . . 171
Vehicle Load Limits . . . . . . . . . . . 171
Starting and Operating
New Vehicle Break-In . . . . . . . . . 175
Ignition Positions . . . . . . . . . . . . . 175
Starting the Engine . . . . . . . . . . . 177
Fast Idle System . . . . . . . . . . . . . 178
Retained AccessoryPower (RAP) . . . . . . . . . . . . . . . . 179
Engine Coolant Heater . . . . . . . 179
Shifting Into Park . . . . . . . . . . . . . 180
Shifting out of Park . . . . . . . . . . . 181 Parking over Things
That Burn . . . . . . . . . . . . . . . . . . . 182
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . 182
Running the Vehicle WhileParked . . . . . . . . . . . . . . . . . . . . . . 183
Automatic Transmission
Automatic Transmission . . . . . . 183
Manual Mode . . . . . . . . . . . . . . . . . 186
Tow/Haul Mode . . . . . . . . . . . . . . . 187
Brakes
Antilock BrakeSystem (ABS) . . . . . . . . . . . . . . . 188
Parking Brake . . . . . . . . . . . . . . . . 189
Ride Control Systems
Traction Control/Electronic Stability Control . . . . . . . . . . . . . 190
Locking Rear Axle . . . . . . . . . . . . 191
Cruise Control
Cruise Control . . . . . . . . . . . . . . . . 192
Driver Assistance Systems
Rear Vision Camera (RVC) . . . 194
Parking Assist . . . . . . . . . . . . . . . . 197
Fuel
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 198 California Fuel
Requirements . . . . . . . . . . . . . . . 199
Fuels in Foreign Countries . . . 199
Fuel Additives . . . . . . . . . . . . . . . . 199
E85 or FlexFuel . . . . . . . . . . . . . . 199
Filling the Tank . . . . . . . . . . . . . . . 200
Filling a Portable Fuel Container . . . . . . . . . . . . . . . . . . . 202
Trailer Towing
General TowingInformation . . . . . . . . . . . . . . . . . . 202
Driving Characteristics and Towing Tips . . . . . . . . . . . . . . . . . 202
Trailer Towing . . . . . . . . . . . . . . . . 205
Towing Equipment . . . . . . . . . . . . 210
Conversions and Add-Ons
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . . 212
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Driving and Operating 165
Driving Information
Distracted Driving
Distraction comes in many forms
and can take your focus from the
task of driving. Exercise good
judgment and do not let other
activities divert your attention away
from the road. Many local
governments have enacted laws
regarding driver distraction. Become
familiar with the local laws in
your area.
To avoid distracted driving, keep
your eyes on the road, keep your
hands on the steering wheel, and
focus your attention on driving.
.Do not use a phone in
demanding driving situations.
Use a hands-free method to
place or receive necessary
phone calls.
. Watch the road. Do not read,
take notes, or look up
information on phones or other
electronic devices. .
Designate a front seat
passenger to handle potential
distractions.
. Become familiar with vehicle
features before driving, such as
programming favorite radio
stations and adjusting climate
control and seat settings.
Program all trip information into
any navigation device prior to
driving.
. Wait until the vehicle is parked
to retrieve items that have fallen
to the floor.
. Stop or park the vehicle to tend
to children.
. Keep pets in an appropriate
carrier or restraint.
. Avoid stressful conversations
while driving, whether with a
passenger or on a cell phone.
{Warning
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving. Refer to the infotainment section for
more information on using that
system and the navigation system,
if equipped, including pairing and
using a cell phone.
Defensive Driving
Defensive driving means
“always
expect the unexpected.” The first
step in driving defensively is to wear
the safety belt. See Safety Belts
0 46.
. Assume that other road users
(pedestrians, bicyclists, and
other drivers) are going to be
careless and make mistakes.
Anticipate what they might do
and be ready.
. Allow enough following distance
between you and the driver in
front of you.
. Focus on the task of driving.
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168 Driving and Operating
The vehicle may straighten out.
Be ready for a second skid if it
occurs.
. Slow down and adjust your
driving according to weather
conditions. Stopping distance
can be longer and vehicle
control can be affected when
traction is reduced by water,
snow, ice, gravel, or other
material on the road. Learn to
recognize warning clues —such
as enough water, ice, or packed
snow on the road to make a
mirrored surface —and slow
down when you have any doubt.
. Try to avoid sudden steering,
acceleration, or braking,
including reducing vehicle speed
by shifting to a lower gear. Any
sudden changes could cause
the tires to slide.
Remember: Antilock brakes help
avoid only the braking skid.
Driving on Wet Roads
Rain and wet roads can reduce
vehicle traction and affect your
ability to stop and accelerate. Always drive slower in these types
of driving conditions and avoid
driving through large puddles and
deep-standing or flowing water.
{Warning
Wet brakes can cause crashes.
They might not work as well in a
quick stop and could cause
pulling to one side. You could
lose control of the vehicle.
After driving through a large
puddle of water or a car/vehicle
wash, lightly apply the brake
pedal until the brakes work
normally.
Flowing or rushing water creates
strong forces. Driving through
flowing water could cause the
vehicle to be carried away. If this
happens, you and other vehicle
occupants could drown. Do not
ignore police warnings and be
very cautious about trying to drive
through flowing water.
Hydroplaning
Hydroplaning is dangerous. Water
can build up under the vehicle's
tires so they actually ride on the
water. This can happen if the road is
wet enough and you are going fast
enough. When the vehicle is
hydroplaning, it has little or no
contact with the road.
There is no hard and fast rule about
hydroplaning. The best advice is to
slow down when the road is wet.
Other Rainy Weather Tips
Besides slowing down, other wet
weather driving tips include:
.
Allow extra following distance.
. Pass with caution.
. Keep windshield wiping
equipment in good shape.
. Keep the windshield washer fluid
reservoir filled.
. Have good tires with proper
tread depth. See Tires0252.
. Turn off cruise control.
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Driving and Operating 169
Hill and Mountain Roads
Driving on steep hills or through
mountains is different than driving
on flat or rolling terrain. Tips include:
.Keep the vehicle serviced and in
good shape.
. Check all fluid levels and brakes,
tires, cooling system, and
transmission.
. Shift to a lower gear when going
down steep or long hills.
{Warning
Using the brakes to slow the
vehicle on a long downhill slope
can cause brake overheating, can
reduce brake performance, and
could result in a loss of braking.
Shift the transmission to a lower
gear to let the engine assist the
brakes on a steep downhill slope.
{Warning
Coasting downhill in N (Neutral)
or with the ignition off is
dangerous. This can cause
overheating of the brakes and
loss of steering. Always have the
engine running and the vehicle
in gear.
. Drive at speeds that keep the
vehicle in its own lane. Do not
swing wide or cross the
center line.
. Be alert on top of hills;
something could be in your lane
(e.g., stalled car, accident).
. Pay attention to special road
signs (e.g., falling rocks area,
winding roads, long grades,
passing or no-passing zones)
and take appropriate action.
Winter Driving
Driving on Snow or Ice
Snow or ice between the tires and
the road creates less traction or
grip, so drive carefully. Wet ice can
occur at about 0 °C (32 °F) when
freezing rain begins to fall. Avoid
driving on wet ice or in freezing rain
until roads can be treated.
For slippery road driving:
.Accelerate gently. Accelerating
too quickly causes the wheels to
spin and makes the surface
under the tires slick.
. Turn on Traction Control. See
Traction Control/Electronic
Stability Control 0190.
. Antilock Brake System (ABS)
improves vehicle stability during
hard stops, but the brakes
should be applied sooner than
when on dry pavement. See
Antilock Brake System (ABS)
0188.
. Allow greater following distance
and watch for slippery spots. Icy
patches can occur on otherwise
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Driving and Operating 171
If the Vehicle Is Stuck
Slowly and cautiously spin the
wheels to free the vehicle when
stuck in sand, mud, ice, or snow.
If stuck too severely for the traction
system to free the vehicle, turn the
traction system off and use the
rocking method. SeeTraction
Control/Electronic Stability Control
0 190.
{Warning
If the vehicle's tires spin at high
speed, they can explode, and you
or others could be injured. The
vehicle can overheat, causing an
engine compartment fire or other
damage. Spin the wheels as little
as possible and avoid going
above 56 km/h (35 mph).
Rocking the Vehicle to Get
it Out
Turn the steering wheel left and
right to clear the area around the
front wheels. Turn off any traction
system. Shift back and forth between R (Reverse) and a low
forward gear, spinning the wheels
as little as possible. To prevent
transmission wear, wait until the
wheels stop spinning before shifting
gears. Release the accelerator
pedal while shifting, and press
lightly on the accelerator pedal
when the transmission is in gear.
Slowly spinning the wheels in the
forward and reverse directions
causes a rocking motion that could
free the vehicle. If that does not get
the vehicle out after a few tries, it
might need to be towed out. If the
vehicle does need to be towed out,
see
Towing the Vehicle 0286.
Vehicle Load Limits
It is very important to know how
much weight the vehicle can
carry. This weight is called the
vehicle capacity weight and
includes the weight of all
occupants, cargo, and all
nonfactory-installed options.
Two labels on the vehicle may
show how much weight it was designed to carry, the Tire and
Loading Information label and
the Certification/Tire label.
{Warning
Do not load the vehicle any
heavier than the Gross
Vehicle Weight Rating
(GVWR), or either the
maximum front or rear Gross
Axle Weight Rating (GAWR).
This can cause systems to
break and change the way the
vehicle handles. This could
cause loss of control and a
crash. Overloading can also
reduce stopping distance,
damage the tires, and shorten
the life of the vehicle.