
e-tron
LED on the vehicle@ Meaning Solution
Have the power supply or power
supply system inspected. Check
No power supply was recognized the status d isplay on the control
On even though the charging cable is unit
c::> table on page 114. See an
Yellow plugged in.
authorized Audi dealer or author-
ized Audi Serv ice Facility for assis-
tance if necessary.
Flashes The se
lector lever in not in the P Move the selector lever into the P
position. position.
Check if the charging conne ctor is
inserted correct ly
c::> page 112. Re-
The charging connector cou ld not move the charging connector and
On be correctly locked
in the vehicle insert it into the charging port
Red charging port.
again. See an authorized Audi
dealer or author ized Audi Service
Facility for assistance if necessary.
Fau lt in the charging system. The See an authorized Audi dealer or
Flashes high-voltage battery cannot be authorized Audi Service Facility for
charged.
(D Tips
The operation statuses indicated by the LED
@ on the vehicle are also disp layed in the in
strument cluster display/Infotainment sys
tem.
Charging time
Applies to: vehicles with plug-in hybrid drive
The length of the charg ing process using the Audi
e-tron charging system can vary based o n the fol
lowing factors:
- Sockets be ing used (household or industr ial
sockets) .
- System voltage and current strength specif ic to
a country.
- The value set for the charg ing power leve l on
the control unit (SO% or 100%).
- Fluctuations in the system voltage.
- Temperature outside the vehicle.
- Temperature of the high -voltage battery.
- Adjustments to the climate cont rol ins ide the
vehicle.
- Current capac ity of the charging connector.
- Ign it ion is on/off.
116
assistance if necessary.
Example ch arging time s
Connection Charging time at
100% charge
Household socket approximately 10
(100 V, 10 A) hours
Househo ld socket approximately 8 .2
(1 10 V, 10 A) hours
H ouseho ld socket approx imately 5.2
(220 V, 8 A) hours
Househo ld socket approximately 3.8
(230 V, 10 A) hours
I ndustria l socket (200 V,
approximately 2 .3
16 A) hours
Industrial socket (220 V, approximately 2.3
16 A) hours
Industria l socket (230 V,
approximately 2.3
16 A) hours
I ndustria l socket (240 V, approx imately 2.3
16 A) hours
(D Tips
-Mul tiple versions of cha rging cables are of
fered due to the d ifferent power supply sys
tems in different countries . The maximum
charging power may potentially be

e-tron
This message appea rs when the charg ing system
is incompatib le . On ly charge using the charging
system that is designed for your vehicle .
1,1 AC charging system: malfunction! Please
c ontact Se rvice
This message appea rs if the re is a ma lf u nction in
t he charg ing system . H ave t he p roblem co rrected
immediate ly by an au thorized Aud i dealer or a u
thor ized Audi Se rvice Fa cility .
Charging unit cover
emergency release
Applies to: veh icles with plug-in hybrid drive
Fig. 1 26 Fron t of the ve hicle: Cove r em ergen cy release
You can release t he cover using the emerge ncy
release.
• T urn the cover lock to the ho rizontal pos ition.
• Unl ock the ve hicle .
• Open the hoo d¢ page 318, Opening and clos
ing the hood .
• Carefully pull on the knob @ until there is re
s istance .
• Turn the cover lock to the vertical position
¢page 112, fig . 123.
• Slide the cover carefu lly to the s ide if necessa
ry .
Climate control
Description
Applies to: veh icles w ith plug-in hybrid drive
Your vehicle has auxiliary air condit ioning
T he a uxili ary a ir cond it io nin g is activa ted depe nd
i n g on the outside temperature an d the tempera
ture set on the climate contro l unit . You can
im-
118
mediate ly switch the climate control on or of f
¢page 118 as we ll as set a timer ¢ page 119.
Auxiliary climate control
The aux iliary clima te control contro ls the tem
perature in the vehicle in ter ior ent irely wi th ele c
t ric power.
It tu rns o n on ly if t he hig h-vo ltage
battery charge level is sufficient and there is
enough fuel in the tank.
(D Tips
-T he tem perature that the climate con trol
system adjusts to depends on the last tem
perat ure yo u set in the climate contro l unit
¢ page 71 .
-Using the auxiliary air conditioning while
charging can a lso reduce the charge level of
the high -voltage battery.
-T he climate cont rol system does not auto
matically switc h on or off earlier if the hig h
voltage battery charge o r fuel leve l is too
low .
Switching on/off
Applies to: vehicles with plug-in hybrid drive
Switching the auxiliary climate control on /
off:
• Select the I MENU I button> Vehicle> left con
t rol b utton >
Auxiliary air conditioning > Turn
on auxiliary heating / AC or Turn off auxiliary
heating / AC .
(D Tips
-The au xiliary climate con tro l c an also be
switche d on and off immedia tely when a
t imer is se t.
-If th e blower is sw itched off w ith t he~
r::!; page 7 1, fig . 86 butto n, then the auxili ary
air conditioning also switches
off immedi
ately .

Setting the timer
Appl ies to: ve hicles with p lug -in hybrid drive
By setting the depa rture time, you dete rm ine
when yo ur vehicle shou ld reach the desi red tem
pe rature . You can set the time r in the auxiliary air
conditioning menu in the Infotainment system.
Auxiliary climate control : setting th e timer
• Select: I MENU I button > Veh icl e> left control
button >
Auxiliar y A/C > right cont rol b utton>
Program tim er.
• Set the time and the date .
• Press the I BACK I button.
• Confirm the setting with the control knob to ac-
tivate the timer. A
..f appears in the box.
When you reprogram a timer, the next calendar
day is automatica lly entered in the Infotainment
system . To activate the auxiliary climate control
for the next day, confirm the
setting( ../ in the In
fotainment system).
Error me ssag es
l;c1 -The hig h-voltage battery charge level is too
low to heat/air condition the vehicle using only
e lectric power.
I f one of the fo llow ing symbols appears in the
d isp lay, then you cannot switch on the auxiliary
climate cont rol:
,...c -T here is a system ma lf u nction.
Bu -The fuel level is too low .
(D Tips
-You can set the t imer a maximum of seven
days in advance.
- You can operate the climate control in the
vehicle interior when the high-vo ltage bat
tery is charging using the charging timer
9 page 112 . The climate control output de
pends on the powe r socket capac ity.
- Make su re the time and date match in the
Infotainment system settings so that the
timer can function
p roper ly ~ page 241 .
~ -The aux ilia ry climate control can continue to ....
~ run after the depart ure t ime is reached.
N .... 0 N > 00
e-tron
Cleaning/maintenance
information
Appl ies to : vehicles wi th plug-in hybrid drive
When was hing your vehicle with a pressure wash
er, always follow the operat ing instruct ions pro
vided with the pressure washer . This is especially
i mportant in regard to the pressu re and spray ing
distance. Do not dire ct cleaning spray at the
charg ing unit in the rad iator g rille or at t he
charg ing dock*/charging cl ip *. Keep a d istance of
a t least 16 in (40 cm) .
Do not remove snow and ice with a pressure
washer .
Never use cone nozzles or high pressure nozzles .
The water temperature must not be above 60
°C.
Remove contaminants on the Audi e -tron system
with a dry towel.
Remove contaminants on the charging do ck*/
charg ing clip* wi th a wet towel dampened w ith
alcohol-free clean ing solution .
A WARNING ~
-Never immerse t he Audi e-tron charging
system and connecto rs in water.
- The A udi e -tron charging system must on ly
be cleaned when the control unit is com
p letely disconnected from the power supp ly
and from the vehicle.
(D Note
To dec rease the risk of discoloration, never
clean the c harging doc k*/charging clip * with
harsh cleaning sol utions or so lutions that
contain alcoho l.
119

CXl CXl .... N ,.__
N .... 0 N > 00
Offroad vehicle?
Your Audi is not an offroad vehicle -th ere is not
enough ground clearance . For this reason, avoid
d ifficult terrain.
& WARNING
- Also, in vehicles with all wheel drive, adapt
your driv ing style to the current road and
traff ic conditions. Do not let the increased
safety provided tempt you into taking risks,
because th is increases the r isk of an acci
dent .
-The braking ability of your veh icle is limited
to the tract ion of the wheels . In this way, it
is not diffe rent from a two whee l dr ive vehi
cl e. Do not be tempted to accelerate to a
high speed when the road is slippe ry, be
cause this increases the risk of an accident.
-Note that on wet streets, the front wheels
c an "hyd roplane" if dr iving at speeds that
are too high . Unlike front whee l drive
vehicles, the eng ine does not rev higher su d
denly when the vehicle begins hyd roplaning .
For this reason, adapt your speed to the
road conditions to reduce the risk of an acc i
dent .
Energy management
The starting ability is optimized
The energy management system manages the
electrical energy distribution and optimizes the
availability of electrical energy for starting the
engine .
When a ve hicl e w ith a co nventional energy sys
tem is not d riven for a long time, the vehicle bat
tery is dra ined by equipment (for example, the
immobilizer). In certain circumstances, there
could may not be enough energy to start the en
g ine.
Your veh icle is equipped with an inte lligent ene r
gy managemen t system for d istr ibuting electrici
ty. This significantly improves the starting ability
and inc reases t he vehicle battery life.
Intellig ent Technology
The ene rgy management system Is made up o f
battery diagnosi s, idling cu rrent management ,
and dynamic energy management .
Battery diagnosis
T he battery diagnos is determines the vehicle ba t
te ry c harge level. The sensors de termine the bat
te ry vo ltage, the batte ry cu rrent, and the batte ry
temperat ure. The cur rent charge level and the
performa nee of the vehicle battery a re deter
mined based on this.
Idling current management
T he idling cur rent management decreases the
energy used while parked . With the engine
switched off, it ma nages the energy distribution
to the d ifferent e lectr ica l components . Data from
the battery d iagnosis is taken into account for
th is.
Depending on the vehicle battery charge level,
electr ical eq uipment is switched
off one item af
ter the other to prevent the vehicle battery from dra ining and to ma intain the starting ab ility .
Dynamic energy manag ement
While driving, dynamic ene rgy management dis
t ributes the appropr iate amo unt of energy to the
electrical eq uipment. It contro ls the battery
charge level so that the amount of energy is not
greater than the amount being generated in or
der to maintain an optimal vehicle battery charge
level.
(D Tips
-Energy management cannot overcome the
laws of physics . Note that the charge level
and length of the veh icle bat tery life are
li m ited.
-Whe n the sta rting ability is endangered, the
i•) i n dicator light t urns on r=v pag e 29.
What you should know
Maintaining the starting ability is the highest
priority .
A lot of stress is placed on the veh icle battery
whe n driving short distances, during city driving,
..,.
155

Intelligent Technology
and at cold times of the year. A lot of energy is
used but little is generated. It is also critical
when the engine is not running but electrical
equipment is switched on. In this case, energy is
used but none is generated.
In situations like this, energy management will
actively regulate the distribution of energy.
Long periods without use
If you do not drive your vehicle for several days or
weeks, electrical equipment is gradually scaled
back or switched off. This reduces energy use and
ensures the vehicle will be able to start after long
periods of time. Some convenience functions
such as opening with the remote control key may not be available. These convenience functions
will be available again once you switch the igni tion on and start the engine.
With the engine switched off
The vehicle battery will drain if you use Infotain
ment functions such as listening to the radio
while the engine is switched off.
If the vehicle's ability to start may be impaired by
the energy use, a message will appear in the In
fotainment system display. The message indi
cates that the system will switch off automatical ly soon . If you would like to continue using the
functions, you must start the engine.
With the engine running
Although electrical energy is generated while
driving, the vehicle battery can drain . This can
happen if little energy is generated but much is
used, and the charge level of the vehicle battery
is not optimal.
To restore the balance of energy, components that require large amounts of energy are temporar ily scaled back or switched off. Heating sys
tems in part icular require a great deal of energy .
If you notice, for example, that the seat heating*
or rear window defogger is not working, then it
has been temporarily reduced or switched off.
These systems are available again as soon as the
energy supply has been restored .
In addition , you may notice that the idle speed
has slightly increased. That is normal and no
156
cause for concern . By increasing the idling speed,
the additional required energy will be generated
and the vehicle battery will be charged.
Notice about data
recorded by the Event
Data Recorder and
vehicle control modules
Event Data Recorder
This vehicle is equipped with an Event Data Re
corder (EDR). The main purpose of an EDR is to
record, in certain crash or near crash-like situa
tions, such as an airbag deployment or hitting a road obstacle, data that will assist in understand
ing how a vehicle's systems performed . The EDR
is designed to record data related to vehicle dy
namics and safety systems for a short period of
time, typically 30 seconds or less. The EDR in this
vehicle is designed to record such data as:
- How various systems in your vehicle were oper
ating;
- Whether or not the driver and passenger safety
belts were buckled/fastened;
- How far (if at all) the driver was depressing the
accelerator and/or brake pedal; and,
- How fast the vehicle was traveling.
These data can help provide a better understand
ing of the circumstances in which crashes and in
juries occur. NOTE: EDR data are recorded by your
vehicle only if a non-trivial crash situation occurs;
no data are recorded by the EDR under normal
driving conditions and no personal data (e.g .,
name, gender, age, and crash location) are re
corded . However, other parties, such as law en
forcement, could combine the EDR data with the
type of personally identifying data routinely ac
quired during a crash investigation .
To read data recorded by an EDR, special equip
ment is required, and access to the vehicle or the
EDR is needed . In addition to the vehicle manu
facturer, other parties, such as law enforcement,
that have the special equipment, can read the in
formation if they have access to the vehicle or the EDR.
~

a, a, ..... N
" N ..... 0 N > 00
A WARNING
Adjust the volume of the audio system so that signals from outside the vehicle, such as po
lice and fire sirens, can be heard easily at all
times.
@ Tips
The MMI switches off automatically if the en
gine is not running and the vehicle battery is
low.
Infotainment system
display
Extending/retracting
The Infotainment system d isplay automatically
extends and retracts when you switch the MMI
on and off.
- Manually extending/retracting : press the qi
button@) ¢page 8, fig. 2.
When the MMI is switched off and the display is
retracted, you can operate certain functions us
ing the MMI On/Off knob with the joystick func
tion
¢ page 158 .
{!) Tips
-If the vehicle has a cell phone prep", the In
fotainment system display will automatical ly extend whenever there is an incoming
phone call.
- There may be delays when extending or re
tracting the display.
Multi Media Interface
MMI operation
Selecting and confirming a function
Fig. 162 Operat ing the control knob
Selecting and confirming a function in a
menu /list
.,. Selecting a function: turn the control knob (D
¢ fig. 162 to the desired function (such as se
lecting a frequency) .
.,. Confirming a selection: press the control knob
@¢fig, 162.
Returning to functions at higher levels
.,. Press the !BACKI button (i) ¢page 158,
fig. 160 .
Opening the main menu/menu
Fig. 163 Illustration: Ma in menu
159

Audi connect e-tron ser vic es
Audi connect e-tron
services
Introduction
A pp lies to: ve hicles w ith Audi co nnect e-tro n se rv ic es
With Audi connect e-tron services l), you can ac
cess various information or control individual
functions remotely using mobile dev ices (such as
a smartphone) or a web portal.
- Trip
data¢ page 198.
- Doors and lights ¢ page 198.
-Vehicle status report ¢page 199.
-Car Finder¢ page 199.
- Charging ¢ page 199.
-Climate control ¢page 199.
A WARNING
Also read and follow the instructions regard
ing traffic
safety¢ page 158.
Setup
A pp lies to: ve hicles w ith Audi co nn ect e -tro n serv ices
To use Audi connect e-tron services 1), p lease
note the following:
R equi rements
-An authorized Audi dealer must complete a
one-time activation of Audi connect e-tron serv
ices for your veh icle before you can reg ister on
l ine .
- Then register at
etro n .a udiu sa.com. You can
use and manage the Audi co nnect e-tron serv
ices there .
- If you require ass istance w ith the Audi connect
e-tron services, you can call customer service at
( 844 ) 57 3-8 76 6.
-Your mobile devices must be compatible.
l) The mob ile netwo rk service is offe red by a service provid·
er . You can obtain more infor mation about your mobile
network provider from an authorized Aud i dealer or by
ca ll ing
(877) 505-2834. Connected devices are not al
w ays 4G-comp atible. The availability of a high-speed net
wor k m ay be reduced during peak usage or by your loca
tio n, the reception, and other factors . Network coverage
cannot be guaranteed everyw here. Fo r more informa tion
o n mob ile coverage , see the Audi co nnect overv iew fro m
yo ur mob ile netwo rk prov ider.
19 8
Trip data
App lies to : vehicles wi th Audi connect e -tr on services
The Driver Information System collects data un
der certain conditions and sends it to a server.
When data is stored, you can access va lues such
as these using the service:
- driving durat ion,
- average speed driven,
- distance driven,
- average electric consumption.
For additional information on the Driver Informa
tion System, refer to
¢ page 17, Driver informa
tion system.
Doors and lights
App lies to : vehicles wi th Audi connect e- tron services
You can access and disp lay the current status of
the following vehicle data on your mobile devices
without having to be inside the vehicle.
- If the veh icle doors and lids a re open/closed,
- Park ing lights are on/off.
For additional information on opening and clos
i ng the doors or for the vehicle light ing, refer to
¢ page 34, Opening and closing or to ¢ page 51,
Exterior lighting.
(D Tips
- If the high-voltage battery is not charged,
the amount of access requests is limited to
l S after switch ing off the ign ition. This
helps conse rve the 12 vo lt vehicle battery.
You cannot contro l functions or access in
formation if the charge leve l of the 12 volt
vehicle battery is too low.

CXl CXl .... N r--N .... 0 N > 00
-If a t least two minutes have passed after
the last time the ignition was switched
off,
you can reset the access counter back to "O" as needed after switching the ignition on/
off again .
Vehicle status report
Applies to: veh icles with Audi connect e·tron services
You can access various vehicle statuses using the
services, such as:
- high-voltage battery charge level,
- electri c range,
- mileage,
- next inspection .
For addit ional information,
see ¢ page 97, Power
meter overview
and ¢ page 99, Range display .
A WARNING
Do not ignore messages and warning or indi
cator lights that turn on in the vehicle
be
cause of the information in the status report.
T his could le a d to b reak downs in on the ro ad,
ac cidents and serious injuries .
Car Finder
Applies to: vehicles with Audi connect e-tron services
The vehicle collects data under certa in conditions
a n d se nds it to a se rver.
When data is stored, you can access values such
as these us ing the service :
- Vehicle location d isplay,
- Display of one's own locat ion,
- Ro ute to your vehicle.
I f yo ur mobile device also has a navigation f unc
tion, yo u can navigate to your last know n pa rking
l ocat ion .
(D Tips
-The new pa rking location canno t be dete r
mined with this service if the vehicle is
moved after shutt ing the ve hicle
off and
without switching the ignition on and
off
again, for example when being towed o r if
the veh icle is stolen.
Audi connect e-tron s erv ic es
- If the vehicle is moved and shut off again
using the second key, for example, t he new
park ing location is transmitted to the server
after sw itching the ign ition
off.
Charging
Applies to: vehicles with Audi connect e-t ron services
You can contro l and access the hig h-voltage bat
tery charging process remotely using these serv ices. You have the followi ng options:
- check the battery charge level,
- start/end the cha rging p rocess,
- program the charging t imer with/wit hout cl i-
mate con trol,
- deactivate/activate the cha rg ing timer.
Fo r additional information,
see ¢ page 108,
Charging the battery with the Audi e-tron charg
ing system .
A WARNING
Only perform c harg ing f unct io ns on t he h igh
vol tage battery if t he ve hicl e is shut
off co r
r e ct ly, is con nected to a suitable socket an d if
the ignition is switched
off.
Temperature control
Applies to: vehicles with Audi connect e-tron services
You can co ntro l the clima te control in your vehi
cl e remo tely using these serv ices:
- start/end climate control,
- program the timer,
- deactivate/activate the timer.
For additional information,
see ¢ page 118 , Cli
mate control.
A WARNING "---
Only perform the climate cont rol functions i f
your vehicle was shut
off cor rectly and the ig
ni tion is switched off .
199