2017 AUDI Q7 adblue

Table of contents Media ... . ... ... .. .......... .. .. ...
228
Introduction . . . . . . . . . . . . . . . . . . . . . . . . 228
Notes ... .. .. .. ... .......... .. .. .. . 228
Media drives . . . . . . . . . . . . . . . . . . . . . . . . 229
Bluetooth audio player . . . . . . . . . . . . . . . 231
Wi -F i aud io player . . . . . . . . . . . . . . . . . . . 232
Online media and Internet radio . . . . . . . . 233
Multimedia connections . . . . . . . . . . . . . . 234
Pla ying media. .. ............. .... .. . 237
Additional settings . . . . . . . . . . . . . . . . . . 240
Supported media and file formats . . . . . . 243
Troubleshooting . . . . . . . . . . . . . . . . . . . . . 244
Audi smartphone interface . . . . . . 247
Setup ... .. .... ... .......... .. .. ... 247
Operating . . . . . . . . . . . . . . . . . . . . . . . . . . 247
Troubleshoot ing. . . . . . . . . . . . . . . . . . . . . 248
System settings . . . . . . . . . . . . . . . . . . 249
Setting the date and time . . . . . . . . . . . . . 249
MMI settings . . . . . . . . . . . . . . . . . . . . . . . 249
Connection manager . . . . . . . . . . . . . . . . . 250
System update . . . . . . . . . . . . . . . . . . . . . . 252
Sound settings . . . . . . . . . . . . . . . . . . . . . . 253
Volume settings . . . . . . . . . . . . . . . . . . . . . 253
Restarting the MMI . . . . . . . . . . . . . . . . . . 254
Software license i nformat ion 254
Safety first . . . . . . . . . . . . . . . . . . . . . . . 256
Driving safety . . . . . . . . . . . . . . . . . . . . 256
Bas ics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256
Correct passenger seating positions . . . . . 257
D river's and front passenger's footwell . . 260
Pedal area . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Storing cargo correctly . . . . . . . . . . . . . . . 261
Reporting Safety Defects . . . . . . . . . . . . . . 263
Safety belts . . . . . . . . . . . . . . . . . . . . . . 265
Gene ral information . . . . . . . . . . . . . . . . . 265
Why use safety belts? . . . . . . . . . . . . . . . . 266
Safety belts . . . . . . . . . . . . . . . . . . . . . . . . 268
Belt tensioners . . . . . . . . . . . . . . . . . . . . . . 271
Airbag system . . . . . . . . . . . . . . . . . . . . 273
Important information . . . . . . . . . . . . . . . 273
Front airbags . . . . . . . . . . . . . . . . . . . . . . . 277
Mo nito ring the Advanced Airbag System . 285
4
Side airbags . . . . . . . . . . . . . . . . . . . . . . . . 289
Side curtain airbags . . . . . . . . . . . . . . . . . . 292
Child safety . . . . . . . . . . . . . . . . . . . . . . 295
Important information . . . . . . . . . . . . . . . 295
Child safety seats . . . . . . . . . . . . . . . . . . . . 301
Securing child safety seats . . . . . . . . . . . . 306
LATCH system (lower anchorages and
tethers for c hildren) . . . . . . . . . . . . . . . . . 309
Additional information . . . . . . . . . . . . . . . 313
Maintenance and Care ........... 314
Checking and Filling . . . . . . . . . . . . . 314
Gasoline . . . . . . . . . . . . . . . . . . . . . . . . . . . 314
Diesel fuel . . . . . . . . . . . . . . . . . . . . . . . . . 315
Refueling ..... .. .. .. .. ........... .. 316
Selective catalytic reduction (AdBlue/
DEF) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 318
Emissions control systems . . . . . . . . . . . . 321
Engine compartment . . . . . . . . . . . . . . . . . 322
Engine o il . . . . . . . . . . . . . . . . . . . . . . . . . . 324
Cooling system . . . . . . . . . . . . . . . . . . . . . . 328
Brake fluid . . . . . . . . . . . . . . . . . . . . . . . . . 329
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . 330
Windshield washer system . . . . . . . . . . . . 331
Service interva l display 332
Wheels ........ ... ...... ....... ... 333
Wheels and Tires . . . . . . . . . . . . . . . . . . . . 333
T ire pressure monitoring system . . . . . . . 351
Run-flat tires . . . . . . . . . . . . . . . . . . . . . . . 352
Care and cleaning .... .......... .. 354
General informat ion . . . . . . . . . . . . . . . . . 354
Car washes . . . . . . . . . . . . . . . . . . . . . . . . . 354
Cleaning and care information . . . . . . . . . 355
P lac ing your vehicle out of service . . . . . . 359
Troubleshooting . . . . . . . . . . . . . . . . . 360
Emergency assistance . . . . . . . . . . . 360
Genera l information . . . . . . . . . . . . . . . . . 360
Eq uip ment . . . . . . . . . . . . . . . . . . . . . . . . . 360
Tire mobility kit . . . . . . . . . . . . . . . . . . . . . 360
Replacing a whee l . . . . . . . . . . . . . . . . . . . 362

u co ...... N r-... N ...... 0
0
:E: ' -Fast forwarding /rewinding audio files : press
and hold the
l 11> 1! button until the desired
l ocation in the fi le is reached.
®0 button I steering wheel heating ~
- Steering wheel heating (analog instrument
cluster) :
for additional information, see
¢page 77.
-Programmable steering wheel button -open­
ing a function :
press them button on the mul ­
tifunction steering whee l.
-Programmable steering wheel button -re­
questing a function :
press and hold the m but ­
ton .
-Programmable steering wheel button -chang·
ing a function :
press and hold the m button.
Se lect and confirm an entry.
Or
- Se lect in the Infotainment system: !MENUI but­
ton >
Vehicle > left contro l button > Vehicle
settings
> Steering wheel button assignment .
® I q .. vl Button
- Repeating the last navigation prompt :
press
the
l a,w l button when route guidance is act ive .
-Changing the voice guidance volume: when
route guidance is active, tur n the right t humb ­
whee l upward or downward during a navigation
prompt.
Driver information
system
On-board computer
Fig. 12 Instrument cluster: fuel consumption disp lay
Cockpit overview
Resetting values to zero
Requirement: the Fuel consumption , Short-term
memory or Long-term memory
display must be
selected.
"' To reset the val ue for the respect ive memory to
zero, press and hold the left thumbwheel
0
¢ page 12, fig. 7 on the multi function steering
wheel for one second. Or
"' On the multifunction steering wheel, select:
the right control button>
Reset values .
Adjusting additional displays (Audi virtual
cockpit)*
"' On the multifunction steering wheel, select the
right control button >
Additional display .
"'Select the desired additional display.
In the first tab (on -board comp uter), you can ca ll
u p the following disp lays one after the other by
turning the left thumbwheel on the mult ifunc­
tion steer ing wheel.
- Time and date¢
page 249
-Digita l speedomete r*
- Average consum ption
- AdBlue range*
¢page 318
-Short-term memory overview
- Long-term memory overview
- Energy consumers ¢
page 16
-Driver assistance * ¢page 107
-Tra ffic sign recognition* ¢page 104
The short-te rm memory collects driv ing informa­
tion from the time the ignition is switched on un­
til it is switched off.
If you continue driving with­
in two hours after switching the ignition
off, the
new values are included when ca lculating the cur­
rent trip information.
Unlike the short-term memory, the long-term
memo ry is not erased automatically. You can se­
lect the time period for evaluating trip informa-
t ion yourse lf . ..,.
15

Checking and Filling
an authorized Audi dealer or authorized Audi
Service Facility for assistance .
Fuel filler door emergency release
If the central locking system is faulty, the fuel
filler door can be unlocked manually.
II
Fig. 261 Luggage compartment: removing the lig ht cover
II
F ig. 262 Luggage compartment: fuel filler doo r emergency
rele ase
The emergency release mechanism is loca ted be­
hind the right light cover in the luggage compart­
ment .
"' Use a screwdriver to remove the light cover
¢ fig. 261 .
"' Loosen the loop c::;, fig. 262 from the retainer
and then pull on the loop carefully
c::;, (i) , The
filler door is released .
"' Press on the left side of the fuel f i lier door to
open it
c::;, page 316, fig. 259 .
(D Note
Only pull on the loop until you feel resistance .
You will not hear it release. Otherwise you
could damage the emergency re lease mecha­
nism.
318
Selective catalytic reduction (AdBlue/DEF)
General information
Applies to: vehicles wit h selective catalytic reduct ion
In vehicles with selective catalytic reduction, a
urea solution (AdBlue/DE F) is injected into the
exhaust system in front of a nitrogen oxide cata­ l ytic converter to reduce nitrogen em issions. The
urea solution is known as Ad Blue or DEF (Diesel
Exhaust F lu id) . The informat ion that fo llows w ill
u se the name Ad B lue .
The Ad Blue is carried in a separate tank in the ve­
hicle. The Ad Blue usage accounts for approxi­
mately 1.0% to 4.0% of the diesel fuel that is
u sed .
When a message about refilling the AdBlue ap­ pears in the instrument cluster display, you must
refi ll the Ad B lue yourse lf or have it refilled by an
authorized Aud i dea ler or authorized Audi Serv ice
Fac ility
c::;, page 319.
(0 Tips
- Th e d isp lay indicates the distance rema ining
that can be dr iven
c::;, page 318. If the Ad Bl­
ue tank is comple tely emp ty, the eng ine will
no t start again after the ign ition is switched
off .
-Ad Bl ue is required by law to ope rate th is ve­
hicle.
Messages in the instrument cluster display
App lies to: vehicles wi th selective catalyt ic reduct ion
The display indicat es if the Ad Blue level is low or
if there
is a system malfun ction.
AdBlue level low
You w ill be informed in the instrument cluster
display if the AdBlue in the tank drops below a
ce rtain level. Add at a minimum the amount of
AdBlue shown in the message:
II Refill with a t lea st x qt ( l) Ad Blu e. Range
x mi (km )

u (0 ...... N r--. N ...... 0
0
:E This message appears when there is only enough
Ad Blue left to drive the distance indicated in the
i nstr ument cluster . Fill the Ad Blue .
• Refill with at least x qt (l) AdBlue. No en·
gine start in
x mi (km ). See owner 's manual
This message appears when there is only eno ugh
Ad Blue lef t to d rive the distance indicated in the
i nstr ument cluster. Fill the Ad B lue. O therwise
the engine will not start again if you stop it once
the distance indicated has been driven .
• Refill with at least x qt (l) AdBlue . Engine
start n ot possibl e. See owner 's manual
This message appea rs when the Ad Blue tank is
empty. Fill the AdB lue. Otherwise you will not be
ab le to s tart the engine aga in once yo u stop it.
The AdBlue must be refilled when the amount in
the tank has reached the minimum level
¢ page 319, Preparation.
Incorrect filling /system ma lfunction
A message appears if the Ad Blue tank was filled
with a fluid other than AdBlue and the system
has detected that the tank was f illed incor rectly,
or if there is a system malfunction .
II Ad Blue: malfunct ion ! No engine start in
x mi (km ). Se e owner's manual
This message appears when it is only possible to
drive the d istance ind icated in the instrument
cluster . Drive to the nearest author ized Audi
dealer o r authorized Aud i Serv ice Facility to have
the malfunction corrected . Otherwise the engine
w ill not start again if you stop it once the d is­
tance indicated has been dr iven .
• Ad Blu e: malfunction! No engine start poss i­
ble . See owner' s manual
This message appears if the system has detected
that the tank was filled incorrectly or that there
is a malfunction. Drive immediately to the near ­
est autho rized Aud i dea ler or authorized Aud i
Service Facility to have the malfunction correct­
ed. Othe rwise you will not be able to start the en­
g ine again once you stop i t.
Checking and Filling
Preparation
Applies to: vehicles with selective cata lytic reduction
Fig. 263 Right rear s ide o f the ve hicle: removing t he Ad Bl­
u e cap
The Ad Blue tank ope ning is located near the d ie­
se l tank opening. Add at least the amount of
AdB lue shown in the instrument cluster display.
This is the minimum amount required to ensure
the system detects the refilling and to start the
engine. You can add a maximum of 6.3 gallons
(24 L).
Requirement: the request to add Ad Bl ue must
appear in the instrument cluster display.
.. Switch t he ignit ion off .
.. Open the tank filler door¢
page 316 .
.. Turn the ta nk filler neck cap to the left to re­
move
¢fig . 263 .
.. Ref ill Ad Blue us ing a pump nozzle ¢ page 320,
a canister ¢ page 320 or a bott le ¢ page 320 .
A WARNING ,~ -Ad B lue can irritate the s kin, eyes and respira­
tory sys tem.
If th ere is contact with t he flu id,
flus h immed iate ly w ith plenty of wa ter. Con­
su lt a phys icia n if necessary .
(D Note
- Only use Ad Blue that conforms to the
standard ISO 22241-1. Do not m ix any addi­
tives with the Ad Blue and do not dilu te it
w ith wate r.
- Do not add AdBl ue to the diesel tank or add
diese l fuel to t he A d Bl ue tank. Do not s tart
t he engine un de r any c ircumst ances if th e
wrong fuel is filled in the tan k. There is a
319

Checking and Filling
risk of damaging the fuel tank system and
the engine. See an authorized Audi dealer or
authorized Audi Service Facility for assis­
tance.
- Ad Blue attacks surfaces such as painted ve­
hicle components, plastic and carpet. Re­
move the fluid as quickly as possible with a
damp cloth and plenty of cold water. If the
Ad Blue has already crystallized, use warm
water and a sponge . AdBlue residue that is
not removed will crystallize and can damage
the affected surface.
- Do not store refill bottles or canisters per­
manently in the vehicle. If the container
leaks, the escaping AdBlue could damage
the vehicle interior.
- Do not allow AdBlue to come into contact
with clothing. If there is contact with the
fluid, flush immediately with plenty of wa­
ter.
(D Tips
Follow the Ad Blue manufacturer 's instruc­
tions for use and storage.
Refilling AdBlue using a pump
Applies to: veh icles with selective catalyt ic reduction
.,. Open the tank filler door ¢ page 316, fig. 259.
.,. Turn the tank filler neck cap to the left to re­
move
¢ page 319, fig . 263.
.,. Refill Ad Blue until the pump noz zle switches
off for the first time
¢ (D .
.,. Close the filler tube¢ page 321, Completing
AdBlue refill
(fl Note
- The pump nozzle handle must be pointing downward when filling. Otherwise the pump nozzle will not switch off automati­
cally
¢ Q) in Preparation on page 319.
- Do not continue filling once the pump noz­
zle automatically switches off for the first
time. The AdBlue tank system could be
overfilled and leak Ad Blue
¢(D in Prepara­
tion on page 319.
320
Refilling AdBlue using a canister
Applies to: vehicles with selective catalytic reduction
®
+®
Fig. 264 Caniste r w ith attachable hose
.,. Remove the cover from the refill canister¢ A
in Preparation on page 319, ¢ (Din Prepara ­
tion on page 319 .
.,. Secure the end of the hose (Don the opening in
the canister @by turning the hose to the right.
.,. Remove the cap@from the other end of the
hose @ .
.,. Position the end of the hose @on the filler
neck in the vehicle and turn the hose to the
right to tighten it .
.,. Lift th@ canist er up and then tip it. Continu e
holding the canister in a tipped position until it
is empty or until no more fluid flows into the
tank.
.,. Remove the canister and close the filler tube
¢ page 321, Completing AdBlue refill .
(D Note
Only use refill canisters that are approved for
your vehicle. Using other systems can cause Ad Blue to leak .
(D Tips
-An authorized Audi dealer or authorized
Audi repair facility can tell you which refill
canisters are approved for your vehicle .
- A permitted refill canister contains approxi­
mately 1.3 gallons (5 liters) of Ad Blue.
Refilling AdBlue using a bottle
Applies to: vehicles with selective catalytic reduction
.,. Remove the cap from the refill bottle ¢ A in
Preparation on page 319, ¢(Din Preparation
an page 319. ..,.

u co .... N r-... N .... 0
0
:E: ' • Position the bottle on the filler tube and tu rn
the bottle clockwise unti l it stops turning.
• Press lightly against the bottom of the bottle
to empty it. Continue pressing the bottom of
the bottle until it is empty or until f luid stops
flowing into the tank .
• Remove the bottle and seal the filler neck
~ page 321, Completing AdBlue refill .
(D Note
Only use refill bottles that are approved for
your veh icle. Us ing other systems can cause
Ad Blue to leak.
- You can obta in refill bottles from an author­
i zed Audi dealer or author ized Audi Service
Fac ility.
- A perm itted refill bottle contains approxi­
mately 0.5 gallon ( 1.9 liters) of Ad B lue.
Completing AdBlue refill
Applies to: vehicles with selective catalytic reduction
Closing th e filler neck
• Turn the Ad Blue cap to the right on the filler
tube u ntil the cap clicks into p lace
c;> .&. in
Preparation on page 319,
c;> (D in Preparation
on page 319 ..
• Then press on the left side of the tank door un -
ti l it latches.
After filling
The vehicle must be driven so that the system
recognizes t hat the Ad Bl ue was refilled. This can
take severa l min utes .
• If there was no Ad Blue left in the tank and a
range of O mi (0 km) was shown in the display ,
switch the ign ition on for about 30 seconds be­
f ore star ting the engine .
(D Tips
Ad Blue in the tank can free ze at very low tem­
pe ra tures. If this happens, the system will
no t detect t hat the Ad Bl ue was refilled and i t
wi ll continue to inform you of the low Ad Blue
Ch eck ing and Filling
level. The message t urns off as soon as the
tank thaws out again .
Emissions control
systems
Catalytic con verter
Applies to: vehicles with gasoline engines
T he vehicle may only be driven with un leaded
gasoline, otherwise the catalytic converter will be
destroyed.
Never drive until the tank is compl ete ly empty .
The irregu lar supply of fuel that resu lts from that
can cause eng ine misfires. Uncombusted fuel will
enter the exhaust system, which can cause over­
heating and damage to the catalytic converter .
Diesel particulate filt er
Applies to: vehicles with diesel engines
The diese l particu late filter filters near ly all of
the soot particles out of the exhaust. The filter
cleans itself automatically under norma l driving
condit ions. If the filter cannot clean itself (for ex­
ample, because you are only driving short distan ­
ces), the filter becomes clogged with soot and
the
1\1 i ndicato r light for the diese l part iculate
filte r tu rns on
c;> page 30.
_& WARNING
The tempera ture of the exhaus t sys tem is
high, bot h when driv ing and a fter stoppi ng
the engine.
- Never tou ch the e xhaust tail pipes once they
have become hot. This cou ld res ult in burns .
- Do not par k your veh icle over flamm ab le
materia ls such as grass or leaves because
the high temperature of the emissions con­ trol system (catalytic converter or diesel particu late filter) cou ld start a fire.
- Do not app ly underbody protectant in the
exhaust system area, beca use this increases
the risk of f ire.
321

Fuses and bulbs
Fuse assignment - Driver's side of the
cockpit
Fig . 290 D river side cockpit: fuse panel wit h plastic bracket
Fuse panel
No . Equipment
2 Te lep hone
4 Head-up display
5 Audi mus ic interface, USB charging port
6 Front climate contro l system contro ls
7 Steering column lock
8 Infotainment system display
9 Instrument cl uster
10 Infotainment unit
11 Light switch
12 Steer ing column electronics
14 Infotainment system
lS Powe
r steering co lumn adjustme nt
1 6 Steer ing wheel heating
370
Fuse assignment - Left side of the luggage
compartment
Fig. 291 L eft side of the lu ggage compartment: fuse panel
wi th plastic cl ip
Fuse panel @ (black)
No. Equipment
5 Air suspension
6 Automat ic t ransmiss ion
8 Rear seat heating
9 Tail lights
10 Left safety belt tensioner
11 Central locking system
12 Electric luggage compartment lid
Fuse panel@ (red)
No . Equipment
1 Rear blower control
2 Sound-amplifier
3 AdBlue heating
4 Rear cl imate contro l system control panel
5 Traile r hitch (right light)
7 Tra iler hitch
8 Trai le r hitch (left light)
9 Trailer hitch (socket)
10 Sport differential

u co .... N r-... N .... 0
0
:E: ' Fuse panel @ (red)
11 AdBlue heating
12 Third row seats
Fuse panel © (brown)
No . Equipment
2 Telephone
3 Lumbar support
4 Audi side assist
8 Smart module (tank)
9 CD /DVD player
12 Homelink
13 Rearview camera, peripheral cameras
14 Right tail lights
16 Right safety belt tensioner
Fuse panel @ (red)
No .
I Equipment
Bulbs
Replacing light bulbs
For your safety, we recommend that you have
your authorized Audi dealer replace any bulbs for
you.
It is becoming increasingly more and more diffi­
cult to replace vehicle light bulbs since in many
cases, other parts of the car must first be re­
moved before you are able to get to the bulb.
This applies especially to the light bulbs in the
front of your car wh ich you can only reach
through the eng ine compartment.
Sheet metal and bulb ho lders can have sharp
edges that can cause serious cuts, parts must be
correctly taken apart and then properly put back
together to help prevent breakage of parts and long term damage from water that can enter
housings that have not been properly resea led.
For your safety, we recommend that you have
your author ized Audi dealer replace any bulbs for
you, s ince your dealer has the proper tools, the
correct bulbs and the expert ise.
Gas discharge lamps (Xenon lights):
Fuses and bulbs
Due to the high e lectrica l voltage, have the bulbs
rep laced by a qualified technician. Headlights
with Xenon light are identified by the high volt­
age sticker.
LED headlights*
LED headlights require no maintenance. Please
contact your authorized Audi dealer if a bulb
needs to be replaced.
& WARNING ~ -
Changing Xenon lamps without the necessary
equipment can cause serious personal injury.
- Bulbs are pressurized and can explode when
being changed . Potential risk of injury!
- On veh icles equipped with gas discharge
bu lbs (Xenon light) life-threatening injuries
can resu lt from improper handling of the
h igh-vo ltage portions of such lamps!
- Only your authorized Audi dealer or quali­
fied workshop shou ld change the bulbs in
gas discharge lamps. There are parts with
sharp edges on the openings and on the bulb holders that can cause serious cuts. If
you are uncerta in about what to do, have
the work performed by an authorized Audi deale r or qualified workshop. Ser ious per­
sonal injury may result from improperly per­
formed work.
(D Tips
-If you st ill prefer to replace the light bulbs
yourself, be awa re that the engine compa rt­
ment is a hazardous area to work in~.&..
in
Working in the engine compartment on
page 322.
-It is best to ask your authorized Audi dealer
whenever you want to change a bulb.
371