2017 AUDI Q7 reset

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:E: - The following settings can be selected, depend­ing on the band that is selected:
Station names (FM )
Variabl e:
scroll ing text transmitted by the FM
stations is shown in the Infotainment system d is­
p lay .
Fixe d: scro lling text transm itted by the FM sta­
tions is no t shown in the Infotainment system
d isp lay. On ly the cu rrent sect ion of the scro lling
text is displayed .
FM/ AM HD Radio*
You can switch HD Radio recept ion on or off .
Station sorting (Sirius XM* )
You can set the station so rt ing for SiriusXM sta­
tion lists* by:
- Channel number : the stations are sorted in as ­
cending order according to their cha nnel num­
ber.
- Channel name : the stations are listed in a lpha­
betica l order.
- First category, then channel number : the sta­
tions are sorted by their category and then by
their channe l numbers.
- First category, then channel name : the sta­
t ions are sorted by their category and then by
their channe l names.
Cat egory filter (Siriu sXM* )
The stations shown in the s ta ti on list c an be fi l­
tered by your personal prefe re nces and by pro­
gram type. The program categories that you can
select depend on what is offered by your provid ­
er. Select the
All catego ries option to deactivate
all filter opt ions and disp lay all available stations
in the sate llite station list .
Troubleshooting
Problem Solution
Radio
Show "Now Playing" screen
When the funct io n is switched on@' and the sta­
t ions or presets list is open, the disp lay w ill
switch to the
Show "Now Playing" screen view
after approximate ly five seconds ¢
page 225. De­
pending on availab ility, information about the
set station (such as station name, artist and sta­
t ion logo) is displayed in this v iew .
Prefe rred picture view*
You can set your preferred screen v iew for the
Show "Now Playing " screen ¢page 225 .
-Stati on lo go : the station logo is displayed, de ­
pending on availability .
-Cov er ar t: the album cover is displayed if availa­
b le.
Gracenote online database*
Requirement: the MMI must be connected to t he
Internet . T he
Cover art opt ion m ust be selected
¢ page 22 7, Preferred pictur e view *.
When the funct io n is switched on@', the album
cove r or genre cover for the song that is p lay ing
is loaded from the Gracenote online database,
depe nd ing on ava ilabil ity.
Subscription status (SiriusXM )*
This opt io n is available when your subscription is
about to expire or has already expired . The expi ­
ration date fo r your license is displayed .
Call to SiriusXM *: the contact info rmat ion for
your sate llite rad io prov ider is displayed . To call
your satellite rad io prov ider using the MMI, press
Call to SiriusXM *.
A station with poo r reception is no longer Store the stat ion as a preset in advance . Access the pre-
displayed in the station list once you se ts usi ng the presets list
¢ page 226 .
switch to a d ifferen t sta tion.
227

Media
Media
Introduction
There are various media drives and connections
avai lab le in the MMI. For example, you can p lay
aud io/video* fi les from the Jukebox* or connect
your mob ile dev ice to the Aud i m usic interface *
and operate it through the MMI.
Notes
General information
Media and format restrictions :
the MMI (includ­
in g the SD card reade r and the USB storage de­
vice co nnect ion *) was tested w ith a var iety of
products and media on the market. However,
there may be cases where ind iv idual devices or
media and audio/video files" may not be recog­
n ized, may play o nly w ith restr ictions, o r may not
p lay a t all.
Dig ital Rights Management : please note that
t he audio/v ideo" files are subject to copyright
protection .
The media drives do not p lay f iles that a re pro ­
tected by OR M and that are ident ified with the
symbo l
!'.TI.
Data secu rity : never store im portant data on SD
cards, the Ju kebox *, CDs/DVDs o r mobile devices.
Aud i AG is not responsib le for damaged or lost
fi les and media .
Loading times : th e mo re files/fo lde rs/ play lists
that are on a sto rage medium, the longer it will
take to load the audio/video* files . Audi recom­
mends us ing storage media tha t on ly conta in au­
d io/video files* . T o decrease the t ime it takes to
load audio/v ideo f iles*, crea te subfo lders ( fo r ex­
a m ple , fo r th e a rt ist o r album). The loading time
will also increa se whe n importing fi les.
Additional information : when playing, audio
fil es are automatically displayed with any add i­
tional informa tion that is s to red (such as the ar­
tis t, track and al bum cover).
If this in forma tio n is
no t a vai lable o n the storage mediu m, t he MMI
wi ll check the Gr ace no te met adata database .
228
However, in some cases, the additional in forma ­
tion may not be dis played.
Restri cted functionality : reset the Media set­
tings
t o the facto ry de fault se ttings i f func tional ­
i ty is restric ted ¢
page 250 .
If functionality is restr icte d, reset the Jukebox*
to t he fa ctory defa ult se tt in gs ¢ page 250.
Fo r informa tion abo ut the propert ies of s upport ­
ed med ia and fi le formats, see
¢ page 243 .
W Note
Always fo llow the information fo und in c::> (D in
W i- Fi
hotspot on page 195 .
CD/DVD operation
CD /DVD and format restrictions :
th e f unct iona li­
ty o f indivi dual sto rage media m ay be limi ted due
to t he v ariety of b lank C Ds/DV Ds av a ila b le and
t h e v arious cap acities. Audio CDs or video DV Ds
with copy protection, CDs/D VDs that do not con­
form to the standard and mult isess ion CDs may
hav e limit ed playback or may not play at all. Audi
r ecommends finali zing the recording process
whe n creat ing mult isess ion CDs . Mult isess ion is
not supported for DVDs .
Using CDs/DVDs, the CD dr ive or the DVD drive :
to ensure correct, hig h-q uality playback and to
prevent damage to the dr ive or disc read ing er ­
r ors, always store CDs/DVDs in a protec tive
s leeve and do no t expose them to direct s unlight .
Do
not u se:
- Damaged, dirty or sc ratched CDs/DVDs
- Single CDs/DVDs with 3 in (8 cm) d iameter
- CD/DVDs that a re not roun d
- CDs/DV Ds w ith labe ls
- Protec tive rings
- Clean ing CDs
Thermal protection switch : CD/DVD playback
may be temporarily unavailable if o utside tem ­
p eratures a re extremely hot or co ld. A t hermal
pro tect io n sw itch is insta lled t o protect the C D/
DVD and t he laser.
Laser devices : las er devices a re divide d into safe -
ty classes 1 to 4 in accordance with DI N IE C 76 .,..

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:E: ' When importing, the audio files are automatical­
ly sorted into the media center categories based
on the stored additional information
c:>
page 238. The copied video files are stored in
the media center under the
Videos category.
Playing the Jukebox
Requirement: the Jukebox must contain audio/
video files c:>
page 230, Adding files to the Juke­
box.
The Jukebox is accessed and operated through
the MMI (Dc:>page237,
fig. 215.
Displaying Jukebox memory capacity
Select: right control button > Jukebox memory
capacity.
Information about the Jukebox memory
capacity and the number of stored tracks is dis­
played.
Deleting tracks from the Jukebox1 )
Requirement: the Jukebox must contain audio/
video files.
- Deleting an entry : select an entry from the
Jukebox media center. Select: right control but­
ton
> Delete from jukebox> This entry or En­
tire list .
- The status of the deleting process is shown in
the MMI. Jukebox playback stops during the de­
leting process and starts again automatically
once the deletion is complete.
(D Note
Do not import audio/video files when the en­
gine is turned off because this will drain the
vehicle battery.
(D Tips
- Tracks from audio CDs cannot be imported
to the Jukebox for legal reasons .
- Files that have already been imported are
automatically recognized and cannot be
copied to the Jukebox again.
-It is not possible to play audio/video* files
in the CD/DVD* drive while importing them.
l) Not in the Playback view.
Media
- The Jukebox does not provide an export
function due to legal reasons.
- Files or tracks without additional stored in­
formation are listed as
Unknown. Audi rec­
ommends adding additional information
(such as ID3 tags) to audio files.
- Reset the
Jukebox to the factory default
settings when selling your vehicle
<=:>page 250.
Bluetooth audio player
Applies to: vehicles with Bluetooth audio player
With the Bluetooth audio player, you con ploy
music wirelessly from your Bluetooth-capoble
device (such as a cell phone) through the MMI.
Requirement: the vehicle must be stationary and
the Bluetooth function on your Bluetooth device
and the
Bluetooth audio player c:> page 251 in
the MMI must both be switched on.
-Connecting a Bluetooth device: press the
!MEDIAi button. Press the left control button
until the sources overview is displayed. Select
and confirm Bluetooth audio player ®
<=:>page 237, fig. 216 .
-If necessary, select and confirm, Not connected
> Connect Bluetooth audio player . The Blue­
tooth device search starts. Follow the instruc­
tions in the MMI.
- Select and confirm the desired Bluetooth de­
vice from the list. The MMI generates a PIN for
the connection.
- Select and confirm
Yes.
- Enter the PIN for connecting on your Bluetooth
device.
Or: if the PIN is already displayed on
your Bluetooth device, confirm it in the Blue­
tooth device and in the MMI. The time allowed
for entering the PIN is limited to approximately
30 seconds.
The media is started and operated through the
mobile device or the MMI, depending on the de-
vice being used. ..,.
231

Media
-You can purchase the AUX connector cable
from an authorized Audi dealer or at spe­
cialty stores.
- Functionality is not guaranteed for mobile
devices that do not conform to the USB 2.0
specification.
- USB hubs are not supported.
- Some versions of the iPod such as the iPod
shuffle cannot be connected to the USB
adapter for devices with Apple Dock connec­
tor. Connect these devices using a AUX con­ nector cable.
- Changed content on a mobile device
l) that
is connected to the Audi music interface
may not be displayed in the media center.
In this case, reset the
Media settings back
to
Factory settings Q page 250.
- Video playback through the Audi music in­
terface is only supported if the connected
device is recognized as a USB storage device
(for example a USB stick) . Apple devices and
MTP devices (such as smartphones) are not
recognized as USB storage devices .
- iPod/iPhone malfunctions also affect the
operation of the MMI. Reset your iPod/
iPhone if this happens.
- Audi recommends updating the iPod/iPhone
software to the latest version. For impor­
tant information on operating your iPod/
iPhone, refer to the user guide for the de­
vice.
- The USB adapter on the Audi music inter­
face will support iPod touch/iPhone from the 5th generation or later with the light­
ning connector.
- For more information about the Audi music
interface and supported devices, check the
Audi database for mobile devices at
www.audiusa.com/mp3 or contact an au­
thorized Audi dealer or authorized Audi
Service Facility .
1
> A pp lies o nly to MTP de vice s. Doe s not apply to A pple de vi­
ces and U SB mass s torage device s.
236
· Rear Seat Entertainment preparation
App lies to: vehicles with Rear Seat Entertainment preparation
T he Rear Seat Entertainment preparation in­
cludes cables and a mount for Audi Entertain­
ment mobile in the driver's and front passenger's
seat backrests.
T he suitable Audi Entertainment mobile Rear
Seat Entertainment package is available through
Audi Genuine Accessories .
Using Audi Genuine Accessories is recommended.
Audi has established their reliability, safety and
suitability.
We cannot evaluate or endorse other produ cts in
this way , even if the product is approved by acer­
tified testing agency or government agency .
~ Note
Only use devices that are approved for the
Rear Seat Entertainment preparation . Unap­
proved devices may cause damage to the vehi­
cle electronics.
(D Tips
- Contact an authorized Audi dealer or au­
thorized Audi Service Facility for additional information about
Audi Entertainment mo­
bile.
- Always read the chapter~ page 383.
-The Rear Seat Entertainment preparation is
not intended to charge external electronic
devices .

Media
Show DVD menu
The DVD main menu opens in the Info tainmen t
sys tem display.
-Selecting a menu item : select and confirm a
menu i tem.
Or : move yo ur finger on the M MI
t ouch contro l pa d* and press the contro l kno b.
Audio trackll
You can manually set the a udio track (language
and aud io format). The language and aud io for­
mat op tions depend on t he v ideo DVD.
Subtitles1l
You can set subt itles for playback manua lly. The
languages available depend on t he DVD.
A spect
Aud i recommends the Automatic setting for the
p icture format. You can set the pict ure format
depending on the active fi le or source (for exam­
p le video file*, DVD*).
Picture for- Description
mat
Automatic
The MMI detects the p icture for-
mat of the source and d isp lays the
i mage in the optim um ratio. Black
ba rs may appea r on the s id es of
the disp lay, depe nding on the
source forma t and the Infotain -
ment sys tem disp lay tha t is instal-
l ed .
Zoom The image is enlarged to fill the
enti re Infotai nment system d is-
pl ay. Switch the f un ction off i f th e
i mage is distorte d.
l) Depend ing o n the DVD, this may not be possib le during
playback.
242
Picture for- Description
mat
Cinema -
Use this setting for fi lms in cinema
scope format 21:9. B lack bars w ill appear
on the upper/ lower edge in the In-
fota inment system display .
Original The image is displayed in the rat io
of the so urce format . Select this
opt ion if the image is disto rted or a
section of the image is cut off
when
Auto is selected.
4 :3 Th e image is f ixed in the 4:3 pie -
tu re format . Black bars are s hown
on the sides of the In fota inment
system display.
16:9 Th e image is fixed in the 1 6:9 pie -
t u re fo rmat. Bla ck bars a re s hown
in t he upper and lower e dges of the
Infotai nment system display .
(D Tips
-Not all video D VDs have parenta l cont rol.
- T he secur ity leve ls fo r the
Parental control
are based on the US standar ds from the Mo­
t ion Picture Associat ion of Ame rica (MPAA).
N ote that the a ge levels fo r video DVDs in
E uropean countries may differ.
- Password ent ry fo r
Parental control will be
locked for approximately one m inute if you
enter the inco rrect password three t imes in
a row. The passwo rd can on ly be reset by an
authorized Audi dealer.

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:E: ' Problem
Audi music interface :
the porta-
ble device is not recogni zed as a
source.
Audi music interface : malfunc-
tions during audio playback
through an iPod/ iPhone.
Audi music interface : contents
that are changed on a mobile de-
vice connected to the Audi music
interface al are not displayed in
the media center.
AUX input: there is stat ic when
connecting and disconnecting the
AUX connection cable .
Bluetooth audio player* /Wi-Fi
audio player *:
aud io playback in-
terference.
Jukebox* : tracks on the imported
playlist are grayed out.
Jukebox* : imported tracks cannot
be played or found.
Online media *: connection failed
between the MMI and the
Audi
MMI connect
app.
Audi music interface: contents
that are changed on a mobile de-
vice connected to the Audi music interface are not displayed in the
med ia center .
Bluetooth audio player *: interfer-
ence with track d isplay and audio
playback.
Media
Solution
For many ce ll phones or mobile devices, playback is not possible
when the battery level is too low (less than 5% of its capacity).
The mobile de-vice will only be recognized as a source in the MMI
after connecting if the battery charge is sufficient .
The
Bluetooth audio player f unction is switched on. Switch this
function off
c:> page 2 51 when you a re not using the Bluetooth
audio player.
Reset the Media settings to the facto ry defau lt settings
c:> page250.
When connecting a nd disconnecting, the External audio player
source is already selected. Before connecting or disconnecting the
mobile device, either mute the device (see
c:> page 253) or switch
to a different audio source (for example
c:> page 223, Opening the
radio) .
Only one interface should be act ively used at a time to ensure
problem-free playback .
When importing playlists, a ll of the fi les themselves must be im-
ported.
If yo u cannot find impor ted tracks in the media center, they may
not be supported. Only copy supported files
c:> page 243 to the
Jukebox.
To establish a connection to the MMI, the MMI connection sw itch
must be switched on in the
Audi MMI connect app status screen .
Reset the
Media settings to the factory default settings
c:> page 250.
Playback interference can occur when using the Bluetooth audio
player
if a music player app from a th ird party provider is open.
Aud i recommends using the integrated media player on your Blue-
tooth dev ice (such as a smartphone) .
245

System settings
wait for the signal tone (beep) to say a new
command.
Volume: yo u can adjust the volume of the
p rompts by turning the control knob.
Individual speech training (only when the vehi­
cle is stat ionary): you can adapt the voice recog­
n it ion system to your voice or pronunciation in
order to improve the system's ability to recognize
your speech . Individua l training is comprised of
20 speech entries that consist of commands and
sequences of numbers. You can delete the pro ­
grammed voice tra ining w ith the
Reset individu­
al speech training
function.
Display brightness
You can adjust the brightness of the Infotain­
m ent system disp lay by turning the contro l knob.
Factory settings
The following functions can be reset to the facto­
ry default settings :
-Sound settings
- Radio
- Media settings
- Jukebox *
- Directory
-Telephone
- Bluetooth and Wi-Fi*
- Navigation settings*
- Navigation and online memory *
- Voice recognition system*
- Shortcut keys
- Message settings*
-Apps*
-Tool tips
- Audi connect *
- Audi smartphone interface*
You can se lect the desired functions individually
or all at once with the option
Select all entries .
Select and confirm Restore factory settings .
(D Tips
Make sure that not only the settings were de­
leted but also the stored data, if applicable .
250
Connection manager
' Introduction
The connection manager gives you an overview
of your connected devices and their network sta ­
tus.
Settings Conne·ction manager I
====- .. · ~•_P_n_m_•~~-h~o_n~e_: ________ _____ M_ y ~ Phone ~
, MyPhone
• Secondary phone:
• Data connection :
• MMI connect App:
" Audi smartphone:
Fig. 221 Connect io n manager
@
Not connected
Not connected
Not connected
Not connected
"Select : !M ENUI button> Settings > left control
button >
MMI settings> Connection manager .
"Select and confirm a menu item.
If a mobile device was already connected and you
select and confirm the corresponding menu item,
the dev ice name and co nnect ion mode are dis­
played under the menu item
c:!;> fig. 221.
You can individually Connect(~ or Disconnect
(0) a paired device .
' Primary phone
Applies to: vehicles with telephone
- Connect new device: search for and connect a
cell phone.
- List of devices already paired : select you r cell
phone from the list of all the devices that are
already paired.
Secondary phone
Applies to: vehicles with telephone
-Connect new device: search for and connect a
cell phone .
-list of devices already paired : select yo ur cell
phone from the list of all the devices that are
already paired.

System settings
for the MMI to be visib le to other devices . Se ­
lect
Invisible for the MMI to not be visible to
other devices. However, it is still possib le to es­
tab lish a Bluetooth connection with paired de ­
vices when the v is ibility is switched off. Select
Off to turn visibility off . Then a Bluetooth con­
nect ion is not possible .
-Bluetooth audio player : when this function is
switched on~. the Bluetooth aud io player is
available as a sou rce in the
Media menu .
-Bluetooth name : the MMI Bluetooth name (for
example .,AUDI MMI 2016") is displayed and
can be changed .
Online settings*
- Data usage counter :
the amount of data pack­
ets that are sent and received through the MMI
is d isplayed . You can reset the data usage infor ­
mation to zero using the
Reset data counter
option.
-Network status: the mobile network p rovider
for data service as well as the network status
are displayed.
Wi-Fi settings*
See c> page 195, Wi-Fi hotspot.
Storing as a default telephone
Applies to: vehicles with telephone
Requirement: a cell phone must be connected to
the MMI
c> page 176 .
As soon as the cell phone is in range and the
Bluetooth function on the ce ll phone and in the
MMI is switched on, this cell phone is given prior­
ity over the other Bluetooth devices and is con ­
nected directly to the MMI. The connected cell
phone is displayed first in the device list.
Network settings*
- Login :
you can chose an automatic login to
your ce ll phone service provider's network, or
yo u can choose a
manual login from the list of
available networks.
- Network selection: available networ ks in the
present location can be selected under network
selection. This function is only available for the
Manual login setting.
252
Apple CarPlay sound settings/ Android Auto
sound settings
Applies to: vehicles with Audi smartphone interface
See ¢ page 253.
About Apple CarPlay/ About Android Auto
Applies to: vehicles with Audi smartphone interface
Here you w ill find lega l informa tion regarding
the use of Apple CarPlay or Andro id Auto and in­
formation about device-specific data exchange.
Delete CarPlay device/Delete Android Auto
device
Applies to: vehicles with Audi smartphone interface
Requirement: yo ur cell phone must not be con­
nected to the Aud i m usic interface with a USB
adapter .
Select:
Audi smartphone > a device from the list
> r igh t control button.
To remove your cell phone from the list, select
and confirm
Delete CarPlay device or Delete An­
droid Auto device .
System update
.,,. Select : !ME NUI button> Settings > left control
button >
System maintenance.
- System update:
slide the storage device with
the update data into the appropriate drive
¢ page 229. Select and confi rm the drive>
Start update. The length of the process de­
pends on the size of the update.
- Reset driver installation: the selected media
driver package is reset to the settings at the
time of delivery.
-Version information : info rmation on the MMI
sof tware version and the navigation database*
so ftware version is disp layed. The
Software in­
formation
function also prov ides information
on the software contained in the MMI and the
licensing agreement.