Audi connect (Infotainm ent )
After opening the travel g uide, travel tips in your
area will be displayed including current ratings as
well as the corresponding category .
"' Press the left control button to change the cat
egory (such as bars nearby).
A WARNING
- It is only safe to use tablets, laptops, mo
bile devices and other s imilar devices when
the vehicle is stationa ry because, like all
loose objects, they could be throw n aro und
the ins ide of the vehicle in a crash and cause
serious injuries . Store these types of devices
sec urely whi le driving.
- Do not use any wireless devices on the front
seats within range of the ai rbags while driv
ing. Also read the warnings in the chapter
c::, page 236.
(D Tips
Units of measurement, language settings and
time are shown in the Infotainment system
disp lay based on how they were set in the sys
tem sett ings
e> page 229.
Audi connect (Infotainment) in navigation
Applies to: vehicles with a navigation system and Audi con
nect (Infotainment)
.. Se lect: I MENU I button > Audi connect > left
contro l button >
Na vigation.
The fo llow ing A udi connect (Infota inment) serv
ices are currently available :
- Nav igation with
o nline map vi ew and Stre et
View
c::, page 199.
- Poin t of Interest (PO I) online search with
voi ce re cognition
(such as res taurants): plan
r ou te g uidance using the MMI con trol panel
c::> page 190, Online point of interest search
(online search)
and the voice recognition sys
tem
c::> page 153.
- Set up dest inations in your M MI using your
myAud i Account or onl ine map view
c::, page 199.
- Online traffic inform ation:
receive up -to-the
minute t raffic information about accidents,
176
road construction and other incidents
c::> page 202.
- M ap upd ate:
import navigation map updates
direct ly to your vehicle using an SD card or as
an online update
c::> page 200.
(D Tips
- For the Map update Audi connect (Infota in
ment) serv ice using an SD card, check the
current software version in your vehicle and
compare it with
my.audiusa.com to see if a
new version is avai lab le. You can also have
the new navigat ion data installed by an Aud i
dealer, which can be done for an addit ional
charge.
- More informat ion on
map updates can also
be found in the
A udi connect Operat ing
Manual at
http: / /my .audiu sa.com .
Audi connect (Infotainment) on the phone
Applies to vehicles with Audi connect (Infotainment)
"'Sele ct: !MENUI b utton> Aud i conn ect> left
cont rol b utton >
C o mmuni cation .
The following Aud i connect (Infotainment) serv
i ces are currently available :
- Storing co ntacts on your computer using your
m yA udi Account and loading the contacts into
the MMI directory
c::> page 169.
Additional options
Applies to vehicles with Audi connect (Infotainment)
"'Sele ct: !MENUI b utton> Aud i conne ct > righ t
cont rol button.
The following options are available in the Aud i
connect (Infota inme nt) services overview:
Log in*
Refer to c::, page 173, Logging into myAudi in the
vehicle .
C onnection manag er
Refer to c::, page 230 .
Audi connect (Infotainment)
-For additional information about the Audi
connect (Infotainment) services, visit
www.audiusa.com/audiconnect.
Configuring the data
connection
App lies to vehicles with Audi connect (Infotainment)
To use Audi connect (Infotainment) services, a
data connection must be configured.
.. Select: I MENU I button> right control button>
Connection manager.
"'Select: right control button> Online settings >
Data connection settings .
Using the Data connection settings menu, you
can set when an Internet connection should be
made . T he Internet connection disconnects auto
matica lly once the requested A udi connect (Info
tainment) service no longer require any data
packets.
The follow ing options can be selected:
Audi connect (MMI)
With the Audi connect (MMI) function, you can
Allow or Deny the use of Audi connect (Infotain
ment) services if the connect ion is set to
No re
quest
or With request.
Wi-Fi devices*
Using the Wi-Fi devices function, you can Allow
or Deny a connection to the Internet.
_&. WARNING
-As the driver, do not allow usage of the Wi
Fi hotspot to distract you from driving, as
this could increase the risk of an accident.
-It is only safe to use tablets, laptops, mo
bile devices and other similar devices when
the vehicle is stationary because, like all
loose objects, they could be thrown around
the inside of the vehicle in a crash and cause
serious injuries . Sto re these types of devices
securely whi le driving.
- Do not use any wireless devices on the front
seats w ithin range of the airbags while driv
ing. Also read the warnings in the chapter
c:> page 236.
178
(D Note
You are responsible for all precautions taken
for data protection, anti-v irus protection and
protection against loss of data on mobile de
v ices that are used to access the Internet
through the Wi-F i hotspot.
Audi connect
(Infotainment)
information
Audi connect (Infotainment) services
App lies to vehicles w ith Audi connect (Infotainment)
(D Tips
- Audi connect (Infotainment) services are
only available with an exist ing o r separate
cell phone contract and on ly within the mo
bile network coverage area . Depending on
your cell phone rates, there may be addi
tional costs when connecting to the Inter net using data packets, particularly with in
ternational service. Based on the high data
volume, using a flat rate data plan is highly
recommended.
- You can only use services supported by Aud i
connect (Infotainment) if you have the op
tional MMI Navigation plus equipment with
MMI touch* and Audi connect (Infotain
ment).
- Use of the L TE* mobile network standard is
not available in every country. Contact your
authorized Audi dealer or authorized Aud i
Service Facility or your cell phone service
prov ider for additiona l information.
- Usage of Audi connect (Infotainment) serv
ices depends on the avai lability of services
through third party providers.
- Also read the information in the chapter
c:> page 160, Telephone.
-The Audi connect (Infotainment) services
are avai lable in the USA. Audi connect (Info
tainment) services are currently not availa
ble in Canada or in Mexico.
- Availability, scope, providers, screen display
and costs of services may vary depending on
the country, model, mode l year, end device
ll>
<( a, .... N ,....
N .... 0 0
3 a,
and rates. Additional information can be
found at
www. audiusa.co m /aud ic o nnect
- An initial registration/activation on the
myAudi platform at
m y.a udiusa.com is nec
essary to use individua l services. You can
contact an authorized Audi dealer or Audi
connect customer service at 877-505-AUDI
(2834) to receive information on options for
expanding your usage and any costs that may result .
- The Audi connect ( Infotainment) serv ices
are a Wi-Fi/Internet-based system.
If the
system does not function correctly even
though all of the requirements a re met,
please try again later or contact Audi con
nect customer serv ice at 877-505-AUDI
(2834) .
- Fo r detailed information on Audi connect
(Infotainment) and the Terms of Use, refer
to
ww w.audiu sa.com /audic onn ect .
Data protection
Applies to vehicles with Aud i connect (Infotainment)
{O) Tips
- Your privacy is important to us.
- AUDI AG collects , processes, shares and
transmits your personal information in ac
cordance with legal regulations in order to
ensure proper function and availability of
the individual Audi connect (Infota inment)
services . You can view the complete, current
and valid Audi connect data protection poli
cy in yo ur MMI. The myA udi website is av ail
able fo r to you to activate additional Audi
connect (Infotainment) services and to
transfer data w ith your vehicle, among oth
er services. A one-time registration is re
quired to establish a connection to your ve hicle. For this purpose, Audi AG collects,
processes, transmits and uses your required
personal information as required for you to
use the services provided by Audi AG . Your
Audi c onn ect ( Inf ota inm ent )
information is not distributed to third par
ties . Using your cell phone with the help of
your myAudi p latform, you can transfer in
formation for Audi connect (Infotainment) serv ices functions to your vehicle and a llow
specific information to be transmitted from
your vehicle.
- By activating special information services
that are part of your Aud i connect portfol io,
you can use these f unctions directly in your
vehicle by entering data to confirm yo ur
identity (to use social networks, fo r exam
ple) . To do this , the identification informa
tion you provided is forwarded with the re
quest to the respective service provider .
Then you can access your persona l content
using a secure connection. Th is content is
displayed in the vehicle for your use. Your
personal content is not stored w ith in Audi
AG . The necessary connection informat ion is
processed and used for prov iding serv ices
and the prope r funct ion of the se rvices in
ac co rdance w ith applicab le legal guide lines.
- You can find additional info rmation in your
MMI in the options menu for the sele cted
Audi connect (Info tainment) serv ice and al
so on line at
www.audiu sa.com /connect
- By p roviding Aud i connect (Infotainmen t)
serv ices, Audi o f America is authori zed to
co llec t, process, transmi t and trans fer infor
mation about you and your vehicle. Addi
t ional information can also be found in your
MMI in the options menu for the selected
Audi connect (Infotainment) serv ice.
- Informat ion on our data protection meas
ures in conjunct ion with the mob ile Audi
connect (Infotainment) app lication can be
found in the applicat ion's privacy policy . For
add itiona l information about the
m y. audiusa .com website or other applica
tions, websites or on line serv ices connected
t o Aud i, visi t
www.audiu sa .c om /privacy .
179
Audi connect (Infotainment)
Troubleshooting
Applies to vehicles with Audi connect (Infotainment)
Problem Solution
Audi connect (Infotainment) se rv-
Some Audi conn,ect (Infotainment) serv ices must be activated/
ices : individual Aud i connect (Info- configured through your personal myAudi account before using
ta inment) serv ices are grayed out them for the first time. You can find deta iled informat ion on line
o r not avai lab le . at
my.audius a.com.
Wi-Fi hotspot:
it is not possib le to Delete all existing Wi -Fi connections on your mobi le device and
connect throug h W i-Fi. restart it .
180
Audi connect vehicl e control
Select: !MENU ! button> Audi connect > right
control button >
Aud i connect u ser manage ment
> Key user > Reset ke y user.
Warning lev els
Req uirement: the pr imary use r mus t have set one
or more warning levels . Secondary users can only
see if a warning level is active or not.
Select:
! M ENU ! button> Audi conn ect> right
control b utton >
Alert s.
A WARNING
Also read and follow the instructions regard
ing traffic safety¢
page 141.
(D) Tips
-Store the vehicle code in a secure pla ce. It
may be necessary to re-ente r the veh icle
code .
- Pay at tention to upper- and lowe r-case le t
ters when enter ing the ve hicle code.
- The vehicle code loc ks after m ultip le fai led
ent ry attemp ts. Contact an author ized A udi
dealer or authorized Audi Service Fac ility to
request a new vehicle code .
@ Tips
-If a primary user was set fo r your vehicle,
the message
One or more Audi connect
s e rv ices currentl y act ive. Fo r mor e infor
mation, p lease refer to the owne r's manual
or the Audi con nect menu.
appears every
time after the ignition is switched off .
- If you do not know the primary user of the
vehicle, reset it in the Infotainment system
¢ page 181, Resetting the primary user.
You can reg ister and verify your identity as
the new primary user on
www .audi.com /
myaudi.
If you did not receive the code re
quired for this, co ntact your authorized Audi
dealer or authori zed Audi Servi ce Fac ility.
Locking/unlocking
Applies to vehicles with Audi connect vehicle control
You can lock and un lock your vehicle using this
servi ce.
182
Requir ement
- Thi s requires the 4 -d igi t PI N that you specified
during the verification on
www.audi.com /
myaudi.
- The vehicle m ust be stationa ry.
- The ignition must be switched off.
Vehicle status report
Applies to vehicles with Audi connect vehicle control
The Dr ive r Information System collects data un
der certai n conditions and sends it to a server.
When data is stored, you can access values such
as these using the service :
- Remaining range,
- Fuel tank leve l,
- If the veh icle doors are open/closed or locked/
un locked,
- Mi leage ,
- Next service,
- Warning messages,
- Park ing l ights on/off,
For additional information on the Driver Informa
tion System, refer to¢
page 16, Driver Informa
tion System .
A WARNING
Do not ignore messages and warning or ind i
cator lights that turn on in the vehicle be
cause of the info rmation in the status report.
This could lead to break downs in on the road, a ccidents and ser ious injuries.
Parking location
Applies to vehicles with Audi connect vehicle control
The veh icle collects data unde r ce rta in cond it io ns
and sends it to a serve r.
When data is stored, you ca n access values such
as these using the se rvice :
- Vehicle location display,
- Display of one's own location,
- Route to you r vehicle .
Audi connect emergen cy c all and servi ce
Audi connect emergency
call and service
Introduction
Applies to: ve hicles w ith Audi co nnect e merge ncy call a nd
service
Audi connect emergency ca ll and service includes
the following services:
- Emergency call¢
page 184.
- Online roads ide assistance~ page 185.
-Audi Service enquiry~ page 186.
@ Tips
-The services are provided through a SIM
card installed in the vehicle. The cost of the
ca ll and data connections is included in the
p rice for the se rvices. Services a re provided
assuming tha t the cell phone netwo rk re
qui red for the ins talled SIM c ard is fun ct ion
i ng and rea dy to operate . The available serv
i ces set by Aud i AG are only available within
the cell phone network cove rage area fo r
the cell phone service provider se lected by
Audi AG.
- You can read about the data that is trans
mitted at
www .audiusa .com /help/audi
connect .
-These serv ices cannot be deactivated using
the sett ings in the Infotainment system.
Emergency call
Description
Applies to: vehicles with Aud i connect emergency call and
service
You can request help whe n in an emergency or
dangerous situation using the emergency ca ll
f u nction
l) An emergency call is a combinat ion of
data transmission a nd a p ho ne c all. The da ta
tr ansmission from your veh icle forwar ds impor
tant information to the Audi emergency call cen
ter, such as the vehicle and position data.
1l Th e availab ility of the services offered depe nds on t he
c ountry and may change ove r time .
184
Making an emergency call
App lies to: vehicles with A udi connect emergency call and
serv ice
The emergency call can be made two different
ways.
Fi g. 1 67 Front head liner: emergency call butto n
Requireme nt: the LED in the button @must be
green. The se rvice is not available when the L ED
i s red.
Manual emergency call
Requireme nt: the ignition must be switched on.
.,. Press the button (D
¢fig. 167. The LED in the
button is blinking green. The emergency call is
made.
.. If the button (Dis accidenta lly pressed, then
press it a second time w ith in six seconds . The
emergency call is canceled .
Automatic emergency call
The vehicle electrical system initiates an auto
matic emergency call under certain circ umstan
ces, for example if an airbag deploys. The LED in
the button (Dis blink ing green. The eme rge ncy
ca ll is made. This cannot be canceled.
{!) Tips
If the emergency call is ca nce led due to a
poor conn ection, then th e system au toma ti
cally tries to con nect ag ain .
Navigation
Accessing navigation
A pp lies to: ve hicles with naviga tion system
The navigation system directs you to your desti
nation, around traffic incidents and on alterna
tive routes, if desired.
Fig. 169 Example: Enter destination menu
.. Press the I NAV/MAPI button.
After opening the Navigation menu for the first
time, the
Enter dest inati on menu is displayed in
the Infotainment system display with the follow
ing information:
(D I nput field for free text search 187
@ Home address . . . . . . . . . . . . . . . . 189
@ Last dest inat ions . . . . . . . . . . . . . . 188
@ Stored favorites . . . . . . . . . . . . . . . 189
As soon as yo u select an entry from the list (de
pending on the vehicle equipment), the corre
sponding destination d isplays as a map preview*
@ r::!>fig .169.
If yo u have connec ted a ce ll phone to the MMI,
your di rectory contacts will also be listed if they
have navigation data assigned to them.
The
Fav orites @¢ fig. 169 menu item as well as
the directory/contacts are only shown in the
En
t er des tinati on
menu if you have ente red one or
more characters using the input field.
Swi tching betwe en d estinati on entr y and th e
m ap :
- Press the I NAV/MAPI button repeated ly until
the map is d isplayed .
Or: select the left contro l
button
> S wi tch to map . Na
vigat ion
A WARNING
--The demands of traffic require your full at-
tention. Always read the chapter
q page 236, Driving safety.
- Obey all traffic laws when driving.
- The route calculated by the navigation sys-
tem is a recommendation for reaching your
destination. Obey traffic lights, stopp ing re
strictions, one-way streets, lane change re
strictions, etc.
(D Note
- If the driving directions conflict with traffic
laws, obey the traffic laws.
- Adjust the volume of the navigation system
so signals from outside the vehicle, such as
police and fire sirens, can be heard clearly at
all times .
(j) Tips
-Snow and obstruct ions on the GPS antenna
or interference caused by trees and large
buildings can impair satell ite recept ion and
affect the system's ability to dete rm ine the
vehicle pos it ion. Several deactivated or mal
functioning satell ites can also inter rupt GPS
recept ion and affect the system 's abili ty to
determine the vehicle position.
- Because street names somet imes change,
the names stored in the MMI may in rare cases differ from the actual street name.
Entering a destination
Free text search for destinations
App lies to: vehicles wit h nav igat ion system
With the free text search you can enter the navi
gation destination data all at once in any order
using the MMI touch control pad* or the speller
(for example, 20 Elm Street Chicago). Likewise,
you can search for points of interest, contacts, previous destinations or favorites to navigate to
the desired address.
Press the I NAV/MAPI repeatedly unt il the En ter
d es tination
menu is displayed~ page 187,
fig. 169.
1 8 7
Navigation
-Select and confirm an address o r a destination.
When you have selected a destination, the
route guidance can be started directly.
- Check the address input again when selecting
an address.
- Then select and confirm
Start route guidance.
Additional directory functions in the navigation
system can be foun d under
¢ page 194.
@ Tips
-Addresses that have been imported from
your cell phone into the MMI can also be
used as a destination.
- If a contact is grayed out in the directory,
this contact has neither a destination nor an
address assigned to them.
Point of interest search
Applies to: ve hicles w ith naviga tion system
Fig. 171 Searc hin g fo r po ints of interes t
.-Press the I NAV/MAPI repeatedly until the Enter
destination
menu is displayed ¢ page 187,
fig. 169 .
.. Se lect : left control button > Points of interest.
- Changing the search area:
select and confirm
Search area and then a search area from the
list .
The fo llowing search categories are avai lab le:
Nearby : points of interest can be selected from
d ifferent categories. The po ints of interest are
listed starting from the immediate vicinity of the
ve hicle up to a radius of approximately 124
mil es (200 km).
Along the route: points of interest along the
route can only be selected during active route
guidance. The points of interest are located di-
190
rectly along or in the immediate vicinity of the
ca lculated route.
Near destination /Near stopover: the points of
i nterest ca n likew ise be selected from diff erent
categories in the vic inity of the destination or
stopover. For example, you can search for a hotel
or parking lot at the destination.
In new city : select a country/state or search in a
new city. Enter the name of the desired city.
Points of interest can be selected from various
categories. This function allows you to search for
po ints of interest in any city regardless of the ac
tive route guidance or the vehicle position.
- Search for a point of interest name in these
lected search area:
enter the name of the point
of interest .
-Searching for a point of interest in a specific
category :
select Select category . Select and
confirm a category such as
Restaurants .
@ Tips
-Distances to points of interest are displayed
as a straight-line distance from your current
location. The actual distance from your cur
rent location to the point of interest is up
dated automatically. The list of found
points of interest is not resorted when this
happens.
- Th ere may be entr ies in the list that cannot
be displayed completely due to their length .
If you select these list entries using the con
trol knob, detailed information a bout the
selected list entry will be shown automati
cally after several seconds .
Online point of interest search (online
search)
Applies to : vehicles with a nav igation sys te m and Aud i co n
nect {I nfotainment)
You can search for points of interest on the In
ternet.
Requirement: the requirements for Aud i connec t
(Infotainment) must be met
¢ page 172.
.. Press the INAV/MAPI repeatedly until the Enter
destination
menu is displayed ¢ page 187,
rg. 169. ~