2017 AUDI A3 SEDAN bluetooth

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Troubleshooting
Applies to: ve hicles with telep hone
Problem
Pairing
the cell phone to the MMI
failed.
After pai ring,
not all contact s/no
contacts
are loaded in the MMI.
Certa in
telephone functions are
gr ayed out o r not avai lab le.
Some
telephone function s are
switched off o r not avai lab le, even
tho ugh t he cell phone is support -
ed .
Telephone
Solution
Check if the requirements for pai ring a ce ll phone have been met
<=>page 177.
Or: check if you accidentally declined the pairing setup PIN on
your cell phone . If necessary, repeat the pairing process
<=>page 177.
Avoid using special c haracters in names .
Avoid using contact groups on your cell phone.
The te lephone funct ions depend o n the cell phone service p rovider
and the cell p hone you are using. Yo u ca n ob tain more info rma-
tion from your cell phone se rvice provide r, in your cell phone user
g ui de or in the database for mob ile dev ices at
www.audiusa.com /
bluetooth .
On corporate phones, some Bluetooth setti ngs may not be com-
patib le or the ce ll phone Bluetooth f unct ion may be deactivated.
You c an obtai n more informa tion from yo ur system adm inistrator.
189

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When importing, the audio files a re automatical ­
l y sorted into the media center categor ies based
on the stored addit ional info rmation
c:> page 231. The copied video files are stored in
the media ce nter under the
Videos category.
Playing the Ju kebo x
Req uirement: the J ukebox must contain audio/
vi deo fi les
c:> page 224, Adding files to the Juke­
box.
The Jukebox is a ccesse d and ope rated thr ou gh
the
M MI(D c:>page230, fig. 213.
Displaying Jukebox memory capacity
Select: r igh t control button > Jukebox memory
c apacity .
Inform ation abou t the J ukebox memory
c a pacity and the numbe r of store d tra cks is dis­
p layed .
Deleting tracks from the Jukebox1
)
Req uirement: the Ju kebox must contain audio/
video fi les.
- Deleting an entry : select an entry from the
Jukebox media center. Select: rig ht cont ro l but­
ton
> Delete from jukebox > This entry or En­
tire list .
- The s tatus of the de leti ng p rocess is shown in
the MMI. Jukebox playback stops d uring the de­
l eting process a nd starts again au tomatically
on ce the dele tio n i s comp lete.
(D Note
D o not import au dio/video files when the en­
g in e is t urned off because this will d rain the
ve hicl e battery.
(D Tips
-Tracks fro m aud io C Ds cannot be impo rted
t o the Jukebox for leg al re as ons .
- Files that have al rea dy been import ed are
a utomat ica lly recogn ized and ca nnot be
cop ied to the Juk ebox again.
-It is no t possib le to play audio/v ideo* files
i n the C D/D VD* drive while import ing the m.
N iii l) Not in th e Playba ck view .
Media
-The Jukebox does not provi de a n export
function d ue to legal reasons .
- F iles o r trac ks w ithout addi tion al store d in­
formatio n are listed as
Unknown . Audi rec­
ommends adding a dditio nal info rmation
(such as 103 tags) to a udio f iles.
- Reset the
Jukebox to the factory defa ult
sett ings when selling you r vehicle
<=:> page 242.
Bluetooth audio player
Appl ies to: vehicles with Bluetooth
With the Bluetooth audio player , you con ploy
music wirelessly from your Bluetooth-capoble
device (such as a cell phone) through the MMI.
Requirement: the vehicle must be stationary and
t h e Bluetooth function on your Bl uetooth device
and the
Bluetooth audio player c:> page 244 in
the MMI m ust both be switched on .
- Connecting a
Bluetooth dev ice : press the
!MEDI Ai butto n. Press the left control button
until the sources overview is disp layed. Selec t
and confirm Bluetooth audio player ®
<=:>page 230, fig. 214 .
-If necessa ry, select and co nfirm, Not connected
> Connect Bluetooth audio player . The Blue­
t oot h dev ice searc h starts. Follow the inst ru c­
tion s in the M MI.
- Select and confirm the des ired Bluetooth d e­
vice from the list. The M MI generates a PIN fo r
t he conne ction.
- Select an d confirm
Yes .
-En ter the PIN for connect ing o n your Bl uetoo th
dev ice .
Or : if the PIN is already displayed on
your Bl uetoo th device, co nfi rm i t in the Bl ue­
t ooth dev ice and in the MMI. The t ime a llowed
for ente ring the P IN is lim ite d t o approx ima tely
30 seconds.
T he media is s tarted and operated thro ugh the
mobile device o r th e
M MI, depending on t he de-
vi ce being used.
..,.
225

Media
(D Tips
-Check for any connection requests on your
Bluetooth dev ice .
- Mult iple Bluetooth audio players can be
connected to the MMI, but only one mobile
device can be active.
- Bluetooth protocols AVRCP ( 1.0/1.3/1.4)
and A2DP are suppo rted.
- Note the volume setting on your Bluetooth device. A ud i recommends setting your mo ­
bile device to the maxim um vo lume when
us ing it as a Bluetooth audio player.
- The supported media functions (such as
sh uffle) depend on the Bluetooth device be­
i ng used.
- For more information on the supported de­
v ices, visit
www.aud iusa.com /bluetooth or
contact an author ized Audi dealer or author­
i zed Audi Service Facility.
Wi-Fi audio player
A ppl ies to: ve hicles w ith Wi-F i
Using the Wi-Fi audio player media source on the
MMI, you can connect and operate your Wi-Fi-ca­
pable media player (such as a smartphone) to wirelessly play music from your media player
li­
brary. The media player is connected through the
vehicle's Wi -Fi hotspot. A UPnP Server opp or an
integrated UPnPIDLNA server on your media
player is required to access your media player
li­
brary.
Requirement: the Wi-Fi function on your media
p layer must be sw itched on. The
Aud i MMI con ­
n ect
app or a UPnP server app must be installed
on your med ia p layer .
Or: you must be us ing a
media player with an integrated UPnP/DLNA
server.
- Connecting a medi a playe r: press the I MEDIA !
button. Press the left control button unti l the
sources
overview ¢ page 230 is displayed . Se­
lect and co nfirm
W i-Fi audio play er 0
¢ page 230, fig . 214 .
- If necessary, select and confirm Wi-F i turn ed
off > Turn on Wi-Fi
to activate Wi-Fi in the
MMI. Select
Wi-Fi s etti ng s, if necessa ry . Se lect
226
the same settings on the wireless media player
that are used for the Wi- Fi hotspot .
-Starting the Wi-Fi audio pla yer : start the Audi
MMI connect
app or a UPnP server app, or set
media permissions on your media player.
Operating the medi a pl ayer : the med ia p layer is
operated through the MM I.
- Press the left control button repeatedly until
the
Folders menu item appears. Select and con­
firm
Folder s.
- Playing music from the medi a pla yer:
select
and confirm
M edia cent er.
Web r adio :
see ¢ page 22 7.
A WARNING
-As the d river, do not allow usage of the Wi­
Fi hotspot to distract you from driving, as
this could increase the r isk of an accident.
- It is on ly safe to use tablets, laptops, mo­
bi le devices and other similar dev ices when
the vehicle is stat ionary because, like all
loose objects, they co uld be thrown around
the inside of the ve hicle in a c rash and ca use
serio us inju ries . Store these types of devices
secure ly while driving.
- Do not use any wire less devices on the front
seats wi thin range of the airbags while dr iv­
ing . Also read and follow the warn ings in
¢ page 271, Front airbags.
(D Note
A lways fo llow the information fo und in ¢ (!) in
Wi -Fi hotspo t on page 195.
(D Tips
- Always read the chapter¢ page 196, Audi
connect (Infotainment) general informa­
tion.
- Please note that a Wi-F i connection does
not automatically make it possible to use
the Interne t. For addit io nal info rm ation,
see
¢ page 190 .
- To avoid interr upt ions du ring playback, de­
act ivate the powe r saving function on the
media player or connect it to a charger.

Media
-Changed content on a mobile device l) that
is connect ed to the Audi music interface
may not be disp layed in the med ia center .
In this case, reset t he
Med ia settings back
to
Factory settings ¢ page 242.
- Video p layback through the Audi music in­
terface is only supported if the connected
device is recog nized as a USB storage device
(fo r example a USB s tic k). Apple devices and
M TP devices (s uch as smartphones) a re not
r e cogni ze d as US B storage devices .
- i Pod/iPhone malfunct io ns also affect the
ope ration of the MMI. Reset your iPod/
iPhone if th is happens.
- For importa nt information on operating
your iPod/iPhone, ref er to th e user guide for
the dev ice. Audi re comme nds up dat ing the
i Po d/i Pho ne so ftwa re to t he lates t ve rsion .
- Fo r more information about the Audi music
i nte rfa ce and supporte d device s, check the
A ud i d ata base fo r mobile devices at
www.audiusa.com/bluetooth or contact an
authorized Audi dea le r or a uthorized Audi
Service Fac ility.
Playing media
Accessing media
You can start and operate various media
through th e
MMI control panel.
Fig . 2 13 Diag ra m : p ossibl e sources i n the Med ia m enu
1> A pplies only t o MTP dev ices . Do es not app ly to Ap ple d evi­
c e s a nd U SB ma ss sto ra ge de vice s.
2> Depe ndin g o n the DVD , thi s m ay not be pos sib le d urin g
p la y ba ck.
230
Fi g. 214 D ia gram: possible sour ces i n the Media m en u
Requir ement : a media source must contain au ­
dio/video*
files ¢ page 2 23 .
.,.. Press the IM EDIA ! button. Press the left cont rol
button unti l t h e sources overview is displayed.
.,.. Select and confirm th e desired source. Or:
press the I MEDIA ! button repeatedly unt il the
desired source is selected .
Depend ing o n the vehicle equipment , the follow­
ing sources may be d isplayed in the
Media menu :
(D Jukebo x* ... .. .. .. .. .. .. .... .
@ DVD/CD drive * ... .. .. .. .. .... .
@ SD card re ader ....... ....... .
@ Audi music interface * .. .. . .... .
su ch as iPod , USB st ick
® Extern al audio player ... .. .... .
su ch as an MP3 player connected to
the AUX inp ut
@ Bluetooth audio player* ...... .
(J) Wi-Fi audio player* .... .. .... .
@ Online media * and Internet radio *
224
223,224
223
229
22 9
2 25
226
227
-Playing audio/ video files : select a sourc e in the
Media menu > Category (such as artists > al­
bum
> t rack).
-Moving one level up in the folder structu re :
press the I BACK ! button . Or: select and confirm
Fo lder up .
-Selecting the pre vious or ne xt track /chapter*
2>: press t he On/Off knob on the MMI cont rol
panel briefly to the left
ll>L
- Fast-forwarding and rew inding audio /video *
files :
press and hold the On/Off knob on the ..,.

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When you store a track as a favo rite, the assoc i­
ated album will appear in t he favo rites list as an
entry.
R eq uiremen t: at least one e ntry m ust be stored
in the favor ites list .
Displaying the favorites list : press the I MEDIA !
butt o n . Pr ess the left contro l bu tt on until the
sources overv iew¢
page 230 is displ ayed. Sele ct
the so urce that conta ins the
categories
¢ page 231 (for example, SD car d). Select the Fa­
vorites category .
Req uiremen t: the f avor ites lis t m ust be dis­
p layed .
-Listening to a preset : select and confirm a pre­
set from the list.
- Move favorite : select a favorite from the list>
rig ht cont rol button> Move favorite . Select
and co nfirm the locat ion of the selected preset .
-Deleting a favorite : select a favorite from the
list>
r ight co ntro l butto n > Delete favorite >
Delete th is favorite or Delete all favorit es.
Additional settings
Options menu
Context-specific functions and settings are ava il­
ab le depending on the se lected so urce .
.. Press t he right contro l bu tton .
Sound settings
Refer to ¢page 245.
Input level
Req uirement: a mob ile dev ice m ust be co nnected
to the AUX co nnect ion cable o r to a USB adapter
¢ page 228, Multimedia connections .
The volume of the mobi le device is adapted to
the MMI. A udi recommends adjusting the vo lume
on the mobile device to 70% of the max imum
volume output .
Bluetooth settings
R efer to ¢ page 244.
l) The fun ctio n automa tica lly sw itc hes off w he n th e source
i s c hange d.
Media
Wi-Fi settings*
Refer to ¢ page 195, W i-Fi h otspot.
Connection manager
Refer to ¢ pag e 242.
Additional track information
With the function switched on ~ and a playlist
open, va rious in format ion about the current t rack
(such as artist, a lbum and alb um cove r*) as well
as the playing time and the remaini ng play ing
t ime are display ed .
Jukebox memory capacity*
Info rmation on the J ukebox memo ry ca pac ity and
t h e number of sto red t racks in the Jukebox is dis­
played .
Change playing position
Turn the cont rol knob to the left or to the right .
Or: move you r finger across the M MI touch con­
tro l pad * from left to right.
Shuffle1>
W ith t he fu nction swi tched on~, all files in the
playlist are p layed and s hown in random ord er.
Repeat track1>
When th e funct io n is swi tched on~ , the curre nt
t rack repea ts .
Back to 'Playback'
The options menu is closed. The t rack cur rently
playing appea rs in the p laylist .
Play similar music*
The track cu rre ntly playing is quick ly ana lyzed
(s uch as artists, ge nres, mood, beat) an d a sma rt
playlist w ith sim ila r tracks is s hown.
Play more .. .
A smart playlist is shown based on the tra ck cu r­
r ently playing. Yo u can select between a p lay list
with more tracks
by this artist , from this album
o r of this genre .
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Media
Audio files
Pla ylists
.M3U; .PLS; .WPL; .M3U8; .ASX
Chara cter istic s up to maxim um 320 kb it/s and 48 kHz samp ling freque ncies 48 kHz sampling
frequency
N umber Maximum 1,000 files per medium
of fil es
(D Tips
- For compressing MP3 files, Audi recom­
mends a bit rate of at least 160 kb it/s. The
display s howing the remaining play t ime
may diffe r for audio files with va riab le bit
r ate. -
Special characters (such as those in 1D3 tag
information) display differently depend ing
on the system language a nd can not always
be guaran teed .
Troubleshooting
Problem Solution
Audi music interface /Bluetooth
Read the in struc tions in the chapter c::> page 228, Multimedia con-
audio player* :
mobile dev ice is nections/ c::> page 225, Bluetoo th audio player. Yo u can learn
not supported . about s
upported mobi le devices in the A udi database fo r mobile
devices at
www.audiusa.com /bluetooth .
Audi music interface :
the volum e Adjust the volume of the mobile device to approximate ly 70% of
is too high/too low when sta rt ing the maximu m output
9 page 233, Input level.
playb ack th rough t he AUX inp ut.
Audi music interface : the porta- For many cell phones or mobile devices, playback is not possible
ble device is not recognized as a when the battery level is too low (less than 5% of its capacity) .
sou rce. The mobile de·vice will o nly be recogn ized as a so urce in the M MI
afte r con necting if the batte ry charge is sufficient .
Audi music interface : malfunc-
The Bluetooth audio playe r function is switched on. Switch this
t ions during audio playback function off
c> page 244 when you are not using the Bluetooth
through an iPod/ iPhone. audio player .
Audi music interface :
conten ts Reset the M edia setting s to the f acto ry de fau lt set tings
that are changed on a mobile de -
c::>page 242.
vice al connected to the Aud i m u-
sic inter face are not d isplayed in
the media center.
AUX input : there is s tat ic when W hen con necting and disconnec ting, the External audio player
co nne ct ing and dis co nne ct ing the source is alr e a dy sele cted. Befo re con necting or d isconnecting the
AUX connection cable. mo
bile device, either mu te the dev ice (see
c::> page 245) or switch
to a different audio so urce (fo r example
c::> page 217, Opening the
radio) .
Bluetooth audio player* /Wi-Fi
Only on e interface s hou ld be act ively used at a time to ens ure
audio player *: audio playback in- p roblem-free playback.
t e rfe re n ce .
237

Media
Problem Solution
Wi -Fi audio pl ayer* :
audio play- Aud io playback interference can occur on some ce ll phones if the
back interference . Internet connectilon in the vehicle was not established through
the SIM card reader on the MMI control panel and the
mob ile da-
ta
option on the cell phone is switched o n. Deactivate the mobile
dat a
option on your cell phone.
Jukebox *: tracks on the imported When importing
play lists, a ll of the files themse lves must be im-
playlist are g rayed out . ported.
Jukebox *: imported tracks ca nnot If you canno t find impo rted trac ks in t he media center, they may
be played o r fo und . not be supported . Only copy s upported fi les
~ page 235 to the
Juk eb ox .
Wi-Fi aud io pl ay e r*: multiple de- Close the Audi MMI connect app on the connected dev ices (for ex-
vices a re connected to the Wi-Fi ample, smartphones) that a re not being used as the Wi -F i audio
hotspot . A media player (such as a p laye r*. L ikewise, close the UP nP server apps or the media perm is-
smartphone) appears as the sions o n the integrated U PnP/DLNA server. Connec t the desi red
sou rce and cannot be change d. dev ice as a Wi -Fi
:aud io playe r* c::> page 226 .
Online med ia *: connect io n fa iled To establish a connection to the MMI, the MMI connection switch
between the M MI and the
Audi must be switched on in the Audi MMI connect app status scree n.
MMI conn ect app .
Audi music inte rface: contents Reset the Media settings to the factory default settings
that are changed on a mob ile de-
c::> page 242.
vice connected to the Audi music
interface are not displayed in the
med ia ce nter.
Bluetooth audio player *: inte rfer- Playb ack in terference can occur when us ing the Bluetooth audio
ence with track disp lay and au dio player if a music player app from a thi rd party provider is open .
playback. Au
di recommends using the integrated media p layer on your Bl ue-
tooth dev ice (suc h as a smartphone).
Wi-Fi hotspot *: your Wi-Fi device M ake sure the network optim izati on fun ctions are sw itched off in
is d iscon necte d from t he W i- Fi t he Wi-Fi setti ngs or in t he network setti ngs for your W i- Fi dev ice.
hotspot . For add itional info rm ation refer to the user guide for your Wi- Fi
dev ice .
Audi music interface : audio play- Make sure the USB mode MTP is selected in the sett ings on your
back thro ugh the connec ted mo- mob ile device .
bile device is not possib le.
• > A pp lies o nly to M TP dev ices . Doe s no t app ly to Ap ple dev ices and USB mass storage devices .
238

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Audi smartphone interface
Setup
App lies to: ve hicles with Audi smartpho ne interface
You can connect your smartphone to the MMI us­
ing the Audi smartphone interface . Certain con­
tent on your smartphone is adapted to the Info­
tainment system display while driving and can
be operated through the
MMI control panel.
R equirement:
The vehicle must be stationary and the ignition
must be switched on.
iPhone generation 5 or higher with Lightning
connector and iOS 7.1.2 operating system or
h igher.
O r:
Smartphone with Android Auto app and Android
5 .0 Loll ipop operating system or higher.
.,. Connect your smar tphone to the Audi music in ­
te rface
c:> page 229 using a USB adapter
c:> page 228, fig. 211 .
.. Select and confirm A cti va te Apple CarPl ay or
Acti vate And roid Auto no w.
.. Follow the system instruct ions.
.,. Pay attention to any add itional system prompts
on your smartphone if applicable.
If you chose not to use Apple CarPlay or Android
Auto when connecting your smartphone for the
first time, you can start the Audi smartphone in­
terface later on using the
Connection m an ager .
.. Select: I MENU I button > Audi smartphone in ·
terfa ce
> Change to connecti on manager .
.. Connect your smar tphone to the Audi music in ­
terface using a USB adapter
c:> page 228,
fig .211.
.. Se lect and confirm Audi smartphone : in the
Connection manager c:> page 242. You can se­
lect your smartphone in the list of devices that
are already paired
c:> page 243.
.,. Follow the system instruct ions.
N .... 0 N iii l) In preparat io n at t he t ime of pr inting.
Aud i smartphon e int erfac e
(D Note
Always fo llow the information found in c:> @ in
Wi-Fi hotspot on page 195.
(D Tips
-The functions that can be used depen d on
the fo llowing factors, among others:
- the brand of your smartphone
- the vers ion of the operating system in
your smartphone
- the software version of the app used
- the USB adapter cab le and correct connec-
tion
- your cell phone service provider
- the customized se ttings on your sma rt-
phone
- O ne of the factors
above or a comb ina tion
o f any of them could cause your sma rtphone
to be incompatib le with the Audi smart­
phone interface. Compatibility cannot be
guaranteed for all types of smartphones.
For more informat ion and assistance, refe r
to the user guide and the ma nufacturer of
your smartphone.
- If the connected smartphone has voice con­
trol, you can operate you r smartpho ne usi ng
t he exter nal voice recognition system
c:> page 175.
- The menu language shown in the MMI is
based on the sett ings in you r smartphone.
- The time d isplayed in the MMI is based o n
the settings in yo ur smartphone .
- Severa l MMI functions are not avai lab le
when Apple CarPlay or Andro id Auto is ac­
t ive.
- You cannot co nnect any mob ile dev ices
via
Bluetooth when an App le CarPlay connec­
tion is act ive.
- Whe n the Apple CarPlay connection is ac­
t ive,
Tag this song for iTunes*1> is not ava il­
able
c:>page 218 .
239