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C LIENT I NFORMATION
C
LIENT I NFORMATION
Acura Total Luxury Care
Roadside Assistance
Your Acura TLC Roadside Assistance representative is here to help you 24 hours a
day, 7 days a week by calling (800) 594-8500 (U.S.) or (800) 565-7587 (Canada).
Under your 4-year/50,000-mile (80,000-km) warranty, the following benefits are
available:
•
T
owing services — full cost of towing to the closest Acura dealer
•
R
oadside assistance — jump starting, fuel delivery, lockout, and flat tire
•
T
rip planning — detailed trip routing, emergency services, and more
Warranty Coverages
Below is a brief summary of the warranties covering your new vehicle.
New Vehicle Limited Warranty: Covers your new vehicle, except for the emissions
control system and accessories, against defects in materials and workmanship.
Emissions Control Systems Defects Warranty and Emissions Performance
Warranty: Covers your vehicle’s emissions control systems. Time, mileage, and
coverage are conditional.
Seat Belt Limited Warranty: Covers seat belts that fail to function properly.
Rust Perforation Limited Warranty: Covers all exterior body panels that rust
through from the inside.
Accessory Limited Warranty: Covers Acura accessories.
Replacement Parts Limited Warranty: Covers all Acura replacement parts against
defects in materials and workmanship.
Replacement Battery Limited Warranty: Provides prorated coverage for a
replacement battery purchased from an Acura dealer.
Replacement Muffler Lifetime Limited Warranty: Covers a replacement muffler
for the duration of the ownership.
Restrictions and exclusions apply to all these warranties. See the Owner
Information CD or visit owners.acura.com (U.S.) or www.myacura.ca (Canada)
for complete descriptions of each warranty, including time, mileage, and other
conditional limitations.
Your vehicle’s original tires are covered by their manufacturer. Tire warranty
information can be found on the Owner Information CD or owners.acura.com (U.S.)
or www.myacura.ca (Canada).
Q: Is my phone compatible with Bluetooth features?
A:
Visit www.acura.com/handsfreelink (U.S) or www.handsfreelink.ca (Canada) to
check phone compatibility for Bluetooth® Audio, Bluetooth® HandsFreeLink®, and
SMS text messaging.
Q: Every time I press the Talk button, the system gives me voice prompts. Can I turn
these off?*
A: Press the SETTINGS button. Use the interface dial to select System Settings then
Voice Prompt. Select Off.Contact Us
Acura dealer personnel are trained professionals. They should be able to answer
all your questions. If you encounter a problem that your dealership does not solve
to your satisfaction, please discuss it with the dealership’s service manager or
general manager. If you are dissatisfied with the decision made by the dealership’s
management, contact Acura Client Relations/Services.
U.S. owners
American Honda Motor Co., Inc.
Acura Client Relations
1919 Torrance Blvd.
Mail Stop 500-2N-7E
Torrance, CA 90501-2746
Tel: (800) 382-2238
In Puerto Rico and
the U.S. Virgin Islands
Bella International
P.O. Box 190816
San Juan, PR 00919-0816
Tel: (787) 620-7546
When you call or write, please give us the following information:
• Vehicle Identification Number
• Date of purchase
• Odometer reading of your vehicle
• Your name, address, and telephone number
• A detailed description of the problem
• Name of the dealer who sold the vehicle to you Canadian owners
Honda Canada, Inc.
Acura Client Services
180 Honda Blvd.
Markham, ON
L6C 0H9
Tel: (888) 922-8729
Fax: (877) 939-0909
E-mail: [email protected]
*if equipped
EPA Contact Information
An owner may obtain further
information concerning emission
warranties or report violations of the
terms of the emission warranties by
contacting:
U.S. Environmental Protection Agency
Office of Transportation and Air Quality
Compliance Division,
Light-Duty Vehicles Group
Attn: Warranty Complaints
2000 Traverwood Drive
Ann Arbor, MI 48105
Email: [email protected]
