2017 Acura TLX Navigation Manual

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265
AcuraLink® Messages
This section describes how Acura directly communicates important information to you
regarding your vehicle.
AcuraLink®............................................. 266
In Case of Emergency........................... 266
Security Features .................................. 269
Operator Assistance ............................. 270
AcuraLink ® Message ............................ 271
AcuraLink ® Subscription Status ............. 275
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AcuraLink® Messages
AcuraLink®
A subscription-based service that provides convenient features such as voice
communication in case of emergency, online security, one-on-one operator
assistance, and the transmission of impo rtant messages regarding your vehicle’s
status.
For information on traffic rerouting and traffi c information updates, provided by the
AcuraLink ® server.
In Case of Emergency
Your vehicle may not be able to connect to the operator if the battery level is low,
the line is disconnected or you do not have adequate mobile coverage.
You cannot use emergency services when:
• You travel outside the AcuraLink ® service coverage areas.
• There is a problem with the connecting devices, such as the ASSIST button,
microphone, speakers, or the unit itself.
• You are not subscribed to the service or your subscription is no longer valid.
1 AcuraLink ®
AcuraLink ® also provides services you can operate
from the Internet or your smartphone.
To subscribe to AcuraLink ®, or to get more
information about all of its features, contact an Acura
dealer or visit owners.acura.com (U.S.) or
www.acura.ca/owners/acuralink (Canada).
1In Case of Emergency
You cannot operate othe r navigation- or phone-
related functions using the screens while talking to
the operator.
Only the operator can terminate the connection to
your vehicle.
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Continued267
uuAcuraLink ®u In Case of Emergency
AcuraLink® Messages
If your vehicle’s airbags deploy or if
the unit detects that the vehicle is
severely impacted, your vehicle
automatically will attempt to connect
to the AcuraLink ® operator. Once
connected, information about your
vehicle, its positioning, and its
condition will be sent to the
operator; you also can speak to the
operator when connected.
■ Automatic Collision Notification1
Automatic Collision Notification
If the unit fails to connect to the operator, it
repeatedly tries until it succeeds.
Navigation screen
On Demand Multi-Use DisplayTM
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uuAcuraLink ®u In Case of Emergency
268
AcuraLink® Messages
If you need to talk to the AcuraLink®
operator in an em ergency situation,
you can manually connect to them by
pressing the ASSIST button with the
power mode in ACCESSORY or ON.
1. Open the cover attached to the
ceiling console.
2. Press the ASSIST button.
u You are connected to the
AcuraLink ® operator.
■ Manual Operator Connection1
Manual Operator Connection
Do not press the button while driving. When you
need to contact the operato r, park the vehicle in a
safe place.
If the unit fails to connect to the operator, it
automatically cancels the action after three minutes.
In an emergency, the cover can be broken through to
press the ASSIST button.
ASSIST
Button
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269
uuAcuraLink ®u Security Features
AcuraLink® Messages
Security Features
Your subscribed telematics service prov ider can track your vehicle’s location,
remotely lock or unlock doors, and help you find your vehicle.
To use these features, you n eed your user ID and personal identification number
(PIN).
■ Stolen vehi cle tracking
This feature searches and tracks down your vehicle position even if it is on the move.
If you believe that your vehicle has been stolen, contact the police as well as the
provider.
■ Remote door lock/unlock
The provider can remotely lock or unlock doors upon your request.
■ Vehicle finder
This feature is convenient to use when trying to locate your vehicle in large areas,
such as a crowded parking lot. If you cannot locate your vehicle after using the
remote transmitter’s answerback function, you can contact the provider which can
then flash your vehicle’s exterior lights and sound the horn.
■ Security alarm notification
If the security system in your vehicle detects an abnormal condition, such as
someone tampering with the lock on your vehicle, the provider notifies you by your
preferred method.1 Security Features
The contact information of your provider, your user
ID and PIN will be given when you subscribe to
AcuraLink ®. If you forget any of the above, contact a
dealer or visit owners.acura.com (U.S.) or
www.acura.ca/owners/acuralink (Canada).
You can also activate the remote door lock/unlock
and vehicle finder features from the Internet or using
your smartphone app. As k a dealer or visit
owners.acura.com (U.S.) or www.acura.ca/owners/
acuralink (Canada).
1Vehicle finder
The lights will stop flas hing and horn will stop
sounding under the foll owing conditions:
•When 30 seconds have elapsed.
•You unlock the doors using the remote transmitter.
•You unlock the doors using the keyless access
system.
•You unlock the doors using the built-in key.
•The power mode is set to ACCESSORY or ON.
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270
uuAcuraLink ®u Operator Assistance
AcuraLink® Messages
Operator Assistance
Connect to the AcuraLink ® operator when trying to find a destination or for
roadside assistance.
1.Press the LINK button.
u Connection to the operator
begins.
2. Talk to the operator.
u To disconnect, rotate to
select Hang Up , select End
Call on the On Demand Multi-
Use Display
TM, or press the
(Hang-up/back) button
on the steering wheel.
1 Operator Assistance
Remain attentive to road conditions and driving
during operator assistance.
LINK Button
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uuAcuraLink ®u AcuraLink ® Message
Continued
AcuraLink® Messages
AcuraLink® Message
AcuraLink ® sends you messages on
vehicle features, sa fety and emissions
recall campaigns, maintenance
reminders, and diagnostic
information.
When you receive a new message, an
icon appears on the upper right
corner of the navigation screen.
There are six message categories.
• Feature Guide : Messages about your vehicle and its features are sent daily for
the first 90 days.
• Quick Tips : Supplements your Owner’s Manual with updated vehicle
information.
• Diagnostic Info: Appears when a warning indi cator or message comes on.
Rotate to select Check Later or Check Now.
u Selecting Check Now lets you know if yo u should see a dealer immediately or
later in accordance with the warning severity level.
• Scheduled Dealer Appointment : An appointment made through the Acura
server or Acura Owners website can be rescheduled or canceled from this option.
2Dealer Appointments (U.S. only) P. 274
•Maintenance Minder : Lets you know which maintenance item is due along
with a reminder message.
1 AcuraLink ® Message
Messages may not appear immediately after your
vehicle purchase. It can ta ke several days for your
dealer to register your vehicle’s ID.
If an icon includes an excl amation point, it indicates
that Acura gives high priority to this message
compared to the one without.
•: An unread message with high priority
•: An unread message
Message Icon
■ Message Category1
Message Category
The types of messages you receive can be modified.
Ask a dealer or visit owners.acura.com (U.S.) or
www.acura.ca/owners/acuralink (Canada).
You can call your dealer, find the nearest dealer, or
schedule appointments from the message options in
Maintenance Minder, Re calls/Campaigns, and
Diagnostic Info. 2 Message Options P. 273
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