2017 Acura RDX navigation system

312
Other Features
Information Functions
System Device Information
HSETTINGS buttonuNavi Settings uMap uSystem Device Information
View database, software, device, a nd vehicle identification information.
Map Data Update
HSETTINGS buttonuNavi Settings uMap uMap Data Update
Check the map data update status when updating the map database.
1 System Device Information
You will need this informat ion when ordering a map
update.
2 Obtaining a Navigation Update P. 337
1Map Data Update
This operation is only avai lable during a database
update.
2 Obtaining a Navigation Update P. 337
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315
Troubleshooting
Troubleshooting....................................316
Map, Voice, Entering Destinations .........316
Traffic ...................................................318
Guidance, Routing ................................319
Update, Coverage, Map Errors ..............321
Display, Accessories ..............................321
Multi-View Rear Camera .......................321
Miscellaneous Questions .......................322
Error Messages ......................................323
Navigation System ................................323
CD Player ..............................................324
Hard Disc Drive (HDD) Audio .................325
iPod/USB Flash Drive .............................326
Pandora ®..............................................327 AhaTM Radio ......................................... 330
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316
Troubleshooting
Troubleshooting
Map, Voice, Entering Destinations
ProblemSolution
The Startup Confirmation screen is displayed
every time I start the car.This is normal. The Startup Confirmati on screen reminds you and your guest
drivers to always operate the navigation system in a safe manner. The Startup
Confirmation screen goes off after a certain period of time and the top screen of
the last mode is displayed.
The navigation system reboots by itself
(returns to the opening screen).A reboot can be caused by extreme temper atures or shock from bumpy roads, and
does not necessarily indicate a problem. If this happens frequently, please see a
dealer.
How do I specify a de stination when an
entered city or street could not be found?●Try entering the street first. Some cities are lumped in with a major metro area.
In rural “unverified” areas or new subdivisions, streets may be missing or only
partially numbered.
●Try selecting the destination directly from the map.
2 Map Input P. 138
Why do some letters become grayed out
when I enter an address?As you enter each letter in an address or a place/landmark, the navigation system
looks in the database to see what letters are possible and grays out letters that do
not apply.
How do I delete Personal Addresses,
Previous Destinations, or the Home Address?1. Press the SETTINGS button. Select Navi Settings > Personal Info to display
the types of information.
2. Select the type of address to delete.
3. Select Delete.
I cannot hear the navigation system voice.1.Press the SETTINGS button. Select System Settings and check that Guidance
Volume is not set to 0.
2. Select Voice Reco and set Voice Prompt to On.
Why is Call grayed out on the Calculate
Route screen?Your phone is not paired to Bluetooth® HandsFreeLink ® or, if paired, your phone
is in use.
2 Bluetooth® HandsFreeLink ® P. 252
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uuTroubleshooting uMap, Voice, Entering Destinations
Troubleshooting
The voice control system is having difficulty
recognizing my voice commands.Check that the vents are not blowing air onto the microphone on the ceiling, the
vehicle is as quiet as po ssible, and you are using the correct command when
speaking.
2 Voice Recognition P. 23
I cannot give voice commands.Make sure you selected OK at the Startup Confirmation screen.
2Start-up P. 20
I cannot select an option using the Interface
Dial.To reduce potential driver distraction, ce rtain onscreen functions and features are
limited or inoperable while the vehicle is moving. Use voice commands or pull over
to proceed.
The navigation system pronunciation of
street names in the guidance command or
destination address sounds strange.The basic guidance phrases use a studio-re corded voice, but street names are
pronounced using a machine-generated voice. Consequently, the name may be
mispronounced or sound strange at times.
The screen is bright when I drive at night.1.Check that the nighttime dashboard brightness control is not set to maximum.
2. Press the SETTINGS button. Select Navi Settings > Map > Color (Night) .
2Color P. 73
The screen is dark wh en I drive during the
day.Press the SETTINGS button. Select Navi Settings > Map > Color (Day) .
2Color P. 73
How do I change or remove my PIN?1.Press the SETTINGS button. Select Navi Settings > Personal Info > PIN
Number > Address Book PIN or Go Home PIN .
2. Enter your existing PIN. You then have the choice to change or remove the PIN.
2 PIN Numbers P. 47
I have forgotten my PIN. How do I reset the
PIN for Home or the PIN for personal
addresses?A dealer must reset the PIN for you.
ProblemSolution
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uuTroubleshooting uTraffic
Troubleshooting
Traffic
ProblemSolution
AcuraLink Real-Time TrafficTM information could not
be received or is not displayed properly.●Check that the traffic status indicato r is available on the map screen.
2AcuraLink Real-Time TrafficTM P. 14●Check that the traffic icons are turned on.
2Showing Icons on Map P. 71●Check the AcuraLink ® subscription status.
2AcuraLink® P. 298●There may be a temporary technical prob lem in your metropolitan area. Call
Acura Client Relations to see if there is an outage.
2 Acura Client Relations Contact Information P. 336●If the situation persists, see your Acura dealer for assistance.●AcuraLink® is not available in Alaska, Ha waii, Puerto Rico, and Mexico.
The navigation system sometimes provides a detour
route when I am driving a route on the freeway/
highway.If Traffic Rerouting is set to On, the navigation system provides a detour route
to your destination only if it can find a si gnificantly faster route than the original
one.
2 Traffic Rerouting P. 58
The navigation system routes me to an exit and an
alternate freeway/highway with unknown flow
speeds or surface streets.The navigation system predicts which r oute should be faster based on freeway/
highway congestion along your route. Us e your own experience to determine
whether the alternate route would be faster.
How can I ignore the detour route and return to the
original route?Press the SETTINGS button. Select Navi Settings > Routing , and set Traffic
Rerouting to Off .
2Traffic Rerouting P. 58
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uuTroubleshooting uGuidance, Routing
Troubleshooting
Guidance, Routing
ProblemSolution
The navigation system does not route me the same
way I would go or the same way as other mapping
systems.The navigation system attempts to gene rate the optimal route. You can change
the route preferences used when calculating a route.
2 Route Preference P. 54
The navigation system wants to route me around
potential traffic problems. How do I stop these pop-
up messages?Press the SETTINGS button. Select Navi Settings > Routing , and set Traffic
Rerouting to Off .
2Traffic Rerouting P. 58
The street I’m on is not shown on the map screen.The mapping database is constantly undergoing revision. You can access the most
recent information on the internet.
2Map Coverage P. 337
The vehicle position icon is not following the road
and the “GPS icon” text in the upper left hand
corner of the screen is white or missing.This is normal. The signals received from the GPS satellites are extremely weak and
can easily be interrupted or interfered as your vehicle travel near tall buildings or
in tunnels. Check your vehicle surroundings for anything that may be blocking the
reception. If this happens frequently and there is no obstruction that interfering
the reception, please see a dealer.
2 GPS System P. 334
The blue highlighted route and voice guidance
stopped or turned into a blue/pink line before I got
to my destination.Your route has entered an unverified area.
2Unverified Routing P. 56
How do I stop the map from rotating as I drive
along?Press the SETTINGS button. Select Navi Settings > Map > View > North-up .
The “time to destination” display sometimes
increases even though I am getting closer to my
destination.If your speed reduces due to slower tra ffic, the navigation system updates the
“time to destination” based on your ac tual road speed to give you a better
estimate of arrival time.
The vehicle position icon on the map “lags” a short
distance behind, especially when I arrive at an
intersection.This is normal. The navigati on system is unaware of the width of intersections.
Large differences in vehicle position ca n indicate a temporary loss of the GPS
signal.
2 GPS System P. 334
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uuTroubleshooting uUpdate, Coverage, Map Errors
Troubleshooting
Update, Coverage, Map Errors
Display, Accessories
Multi-View Rear Camera
ProblemSolution
My city is not part of a fully verified detailed
coverage area.The mapping database is constantly undergoing revision. You can access the most
recent information on the internet.
2 Map Coverage P. 337
Does the navigation syst em work outside North
America?The navigation system contai ns maps for the 50 U.S. states, Canada, Puerto Rico,
and Mexico. The navigation system will not work in other countries.
2 Map Coverage P. 337
How do I report errors I find in the database?Minor errors are bound to occur in a large database. If you encounter major errors,
see your dealer.
2Visiting Your Dealer P. 336
ProblemSolution
The display appears dim when starting the car in
really cold weather.This is normal. The display will become brighter after a few minutes.
ProblemSolution
When I shift gears, the rear camera image display is
delayed.This is normal. When shifting into or out of Reverse, you may experience a delay
while the screen image switches between the audio/information screen and the
rear camera image.
The rear camera image is too dark or too bright.
How do I adjust the brightness?While the camera image is displayed, ro tate the Interface Dial to adjust the
brightness. This adjustment does not affect the navigation screen brightness
settings.
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uuTroubleshooting uMiscellaneous Questions
Troubleshooting
Miscellaneous Questions
ProblemSolution
My battery was disconnected or went dead, and the
navigation system is asking for a code.Set the power mode to ON, and press and hold the (Power) button for two
seconds. The system should reactivate. If you have installed an aftermarket system,
contact a dealer.
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