
Keys, doors and windows19Keys, doors and
windowsKeys, locks ................................... 19
Keys .......................................... 19
Car Pass .................................... 20
Radio remote control .................20
Door locks ................................. 21
Manual door locks .....................21
Central locking system ..............22
Power door locks .......................25
Automatic locking ......................26
Child locks ................................. 26
Doors ........................................... 27
Sliding door ............................... 27
Rear doors ................................. 30
Vehicle security ............................ 32
Anti-theft locking system ...........32
Anti-theft alarm system ..............32
Immobiliser ................................ 34
Exterior mirrors ............................ 34
Convex shape ........................... 34
Manual adjustment ....................34
Electric adjustment ....................35
Folding mirrors .......................... 35
Heated mirrors ........................... 35Interior mirrors............................. 36
Manual anti-dazzle ....................36
Windows ...................................... 37
Windscreen ............................... 37
Manual windows ........................37
Power windows ......................... 37
Rear windows ............................ 38
Heated rear window ..................39
Sun visors .................................. 39
Roof ............................................. 40
Glass panel ............................... 40Keys, locks
KeysCaution
Do not attach heavy or bulky items to the ignition key.
Replacement keys
The key number is specified in the
Car Pass or on a detachable tag.
The key number must be quoted
when ordering replacement keys as it
is a component of the immobiliser
system.
Locks 3 215, Radio remote control
3 20, Central locking system
3 22, Starting the engine 3 133.

20Keys, doors and windowsLock cylinders
Designed to free-wheel if they are
forcefully rotated without the correct
key or if the correct key is not fully
inserted. To reset, turn cylinder with
the correct key until its slot is vertical, remove key and then re-insert it. If the
cylinder still free-wheels, turn the key through 180° and repeat operation.
Car Pass The Car Pass contains security
related vehicle data and should
therefore be kept in a safe place.
When the vehicle is taken to a
workshop, this vehicle data is needed
in order to perform certain operations.Radio remote control
Used to operate:
● central locking system
● anti-theft locking system
● anti-theft alarm system
Depending on model, the vehicle may use a 2-button or 3-button remote
control.
The remote control has a range of
approx. five metres. It can be affected
by external influences. The hazard
warning flashers confirm operation.
Handle with care, protect it from
moisture and high temperatures and
avoid unnecessary operation.
Fault
If the central locking system cannot be operated with the remote control,
it may be due to the following:
● The range is exceeded.
● The battery voltage is too low.
● Frequent, repeated operation of the remote control while not in
range, which will require
reprogramming by a workshop.
● Overload of the central locking system by operating at frequent
intervals; the power supply is
interrupted for a short time.
● Interference from higher-power radio waves from other sources.
Unlocking 3 22.
Remote control battery
replacement
Replace the battery as soon as the
range reduces.

Keys, doors and windows21
Batteries do not belong in household
waste. They must be disposed of at
an appropriate recycling collection
point.
Remove screw and open battery
compartment by inserting a coin into
the slot and twisting.
Replace the battery (battery type
CR2016), paying attention to the
installation position.
Reattach both halves of cover
ensuring it engages correctly.
Replace screw and tighten.
Door locks Anti-theft security lock
To prevent the front doors from beingopened from the outside, open the
door and engage the anti-theft
security lock.
Using a suitable tool, turn the lock
switch on the door to the horizontal locked position. The door cannot be
opened from outside and can only be
opened from inside the vehicle or by
using the manual key.
To disengage, turn the switch to the
unlocked position.
Manual door locks
To unlock the front doors manually,
turn the key in the driver's door lock.
Open the front doors by pulling the handles.
Sliding side door(s) 3 27.

26Keys, doors and windowsWarning lights in the appropriate
doors extinguish.
To unlock, press 0 side of switch.
Warning lights in the appropriate
doors illuminate continuously.
Fault
In the event of a fault in the system,
the warning light alongside the switch illuminates continuously and an
audible warning will sound.
Check the doors are manually
unlocked (interior door lock switches).
If necessary, have the cause of the
fault remedied by a workshop.
Automatic lockingAutomatic locking after driving off
Depending on version, this security
feature can be configured to
automatically lock all doors and the
load compartment as soon as the
vehicle is driven.
Activation
With the ignition switched on, press and hold the central locking switch e
for approx. five seconds. An audible
signal confirms activation.
LED in switch illuminates when the
vehicle is locked.
Deactivation
With the ignition switched on, press
and hold e for approx. five seconds.
An audible signal confirms
deactivation.
Child locks9 Warning
Use the child locks whenever
children are occupying the rear
seats.
Press down the child lock, door
cannot be opened from the inside.
Raise to deactivate.

Keys, doors and windows27Doors
Sliding door
Unlock the sliding side door with the remote control or key (if equipped).
Open the door by pulling the handle
and sliding the door towards the rear.
Open and close the sliding side door
only when the vehicle is at a standstill with the parking brake applied (on
certain models, a warning chime will
sound when the sliding side door is
open and the parking brake is
released).The sliding side door can be locked
from inside the vehicle with the
interior lock switch.
Ensure the side door is fully closed
and secure before driving the vehicle.9 Warning
Take care when operating the
sliding side door. Risk of injury.
Ensure that nothing becomes
trapped during operation and no-
one is standing within the moving
area.
If the vehicle is parked on a slope,
open sliding doors may move
accidentally on account of their
weight.
Close the sliding doors before
driving off.
9 Danger
Do not drive with the sliding side
door open or ajar, e.g. when
transporting bulky objects, since
toxic exhaust gases, which cannot
be seen or smelled, could enter
the vehicle. This can cause
unconsciousness and even death.
Central locking system 3 22.
Power sliding door
Opening
With vehicle at a standstill and the
parking brake applied, press switch
on instrument panel to open the
power sliding door automatically; the
LED in the switch flashes during
operation.

Keys, doors and windows31
The left-hand rear door is then
released using the lever.
9 Warning
The rear lights may be obscured if
the rear doors are open and the
vehicle is parked on the roadside.
Make other road users aware of the vehicle, by using a warning
triangle or other equipment
specified in the road traffic
regulations.
The doors are retained in the 90º
position by locking stays.
To open the doors to 180º or further
(depending on model) release locking
stays from the catches on the door
frames and swing doors open to the
desired position.
When opening the doors to 270º, the doors are retained in the fully open
position by magnets on the body side.9 Warning
Ensure extended opening doors
are secured when fully opened.
Opened doors may slam closed due to the force of the wind!
When closing the doors, secure each
locking stay to the catch on the door
frame.

32Keys, doors and windowsThe rear doors can be locked from
inside the vehicle with the interior lock switch on the inside of the right-hand
door.
Always close the left-hand door
before the right-hand door.
Combi, Bus
In left-hand drive vehicles, the rear
doors are opened from inside the
vehicle by pulling the interior handle.
In right-hand drive vehicles, from
inside the vehicle pull the interior
handle on the right-hand door and
open, then release the left-hand door by lowering the lever and open.
Always close the left-hand door
before the right-hand door.9 Danger
Do not drive with the rear doors
open or ajar, e.g. when
transporting bulky objects, since
toxic exhaust gases, which cannot
be seen or smelled, could enter
the vehicle. This can cause
unconsciousness and even death.
Vehicle security
Anti-theft locking system9 Warning
Do not use the system if there are
people in the vehicle! The doorscannot be unlocked from the
inside.
The system deadlocks the doors. All
doors must be closed or the system
cannot be activated.
Notice
The anti-theft locking system cannot be activated when the hazard
warning lights or sidelights are
switched on.
Activation and deactivation are not
possible with the central locking
switch.
Activation
Press e twice within three seconds.
Hazard warning lights flash
five times as confirmation.
Deactivation Unlock the doors by pressing c on the
remote control.
Anti-theft alarm system The anti-theft alarm system is
operated in conjunction with the
central locking system.

42Seats, restraintsDepending on version, head
restraints can also be tilted forwards
or backwards. Push or pull the lower
part of the head restraint to adjust.
Notice
Approved accessories may only be
attached to the front passenger seat head restraint if the seat is not in use.
Removal
E.g. when using a child restraint
system 3 61.
First tilt the backrest forwards, then
pull up head restraint to uppermost
position. Press both release buttons
and pull the head restraint upwards to remove.
Stow head restraints securely in load
compartment.
Do not drive with head restraints
removed if the seat is occupied.
Installation First tilt the backrest forwards, then
insert the rods of the head restraint into their holes.
Lower head restraint as far as
possible, then raise head restraint (press both release buttons first, if
necessary) until it engages securely
in desired position.Front seats
Seat position9 Warning
Only drive with the seat correctly
adjusted.
9 Danger
Do not sit nearer than 25 cm from
the steering wheel, to permit safe
airbag deployment.
9 Warning
Never adjust seats while driving as
they could move uncontrollably.
9 Warning
Never store any loose objects
under the seats.
Underseat storage, storage box 3 72.