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Adaptive Cruise Control – troubleshooting
If the message Radar blocked See manualis displayed, this means that the radar signalsfrom the sensor have been obstructed and that a vehicle ahead cannot be detected. This, in turn, means that the functions of the ACC, Distance Alert, and Collision Warning
System with Auto-brake and PedestrianDetection will not function. The table lists possible causes for this mes- sage being displayed, and suitable actions.
CauseAction
The surface of the radar in the grille is dirty or obstructed in some way.Clean the radar surface, or remove the object causing the obstruction.
Heavy rain or snow is interfering with the radar signals.No action possible. Heavy precipitation may affect the function of the radar.
Swirling water or snow from the surface of the road may interfere with the radar signals.No action possible. A very wet or snow-covered road surface may affect the function of the radar.
The surface of the radar is clean but the message remains in the display.Wait a short time. It may take several minutes for the radar to detect that it is no longer obstructed.
Related information
•
Adaptive Cruise Control – introduction (p. 179)
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Distance Alert – symbols and messages
Distance Alert is part of Adaptive Cruise Con- trol and is a function that provides informationabout the time interval to the vehicle ahead.
Symbols and text messagesA text message can be erased by pressingbriefly on the OK button on the turn signal
lever.
SymbolMessageDescription
Radar blocked See manualDistance Alert has been temporarily disconnected because the radar is obstructed in some way and can- not detect other vehicles. See Adaptive Cruise Control – limitations (p. 188) for information on the radarsensor’s limitations.
Collision warn. Serv- ice requiredDistance Alert or Collision Warning with Full Auto-brake and Pedestrian Detection is not functioning prop- erly. Contact a trained and qualified Volvo service technician.
Related information
• Distance Alert – introduction (p. 193)
• Distance Alert – operation (p. 193)
• Distance Alert – limitations (p. 194)
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200
Therefore, vehicles or objects with low-reflec- tive surfaces may not be detected. Normally,the license plate and taillight reflectors givethe rear section of a vehicle ahead sufficientreflective surfaces to be detected.
NOTE
•Keep the windshield in front of the laser sensor free of ice, snow, dirt,etc., see City Safety – function(p. 198).
• Snow or ice on the hood deeper than2 inches (5 cm) may obstruct the sen-sor. Keep the hood free of ice andsnow.
• Do not mount or in any way attachanything on the windshield that couldobstruct the laser sensor.
Related information
•
City Safety – introduction (p. 197)
• City Safety – function (p. 198)
• City Safety – operation (p. 199)
• City Safety – troubleshooting (p. 200)
• City Safety – symbols and messages (p. 202)
• City Safety – Laser sensor (p. 203)
City Safety – troubleshooting
Troubleshooting
If Windscreen Sensors blocked appears in
the information display, this indicates that the City Safety™ laser sensor is obstructed insome way and cannot detect vehicles aheadof you, which means that the system is notfunctioning. However, this message will not be displayed in all situations in which the sensor isobstructed. For this reason, the driver mustensure that the area of the windshield in frontof the sensor is always kept clean. The following table shows some of the situa- tions that can cause the message to be dis-played and suggested actions.
CauseAction
The area of the wind- shield in front of the sen-sor is dirty or covered byice or snow.Clean the windshield orremove the ice/snow.
The laser sensor's field of view is obstructed.Remove the obstruction.
NOTE
If a crack, scratch or stone chip should occur in the section of the windshield infront the laser sensor, contact a trainedand qualified Volvo service technician torepair or replace the windshield (see theillustration showing the location of the sen-sor in City Safety – function (p. 198)). Fail-ing to do so may result in reduced CitySafety™ functionality. To help prevent limited or reduced func- tionality, please also observe the following:
• Volvo recommends that cracks, scratches or stone chips on the wind-shield in front of the laser sensorshould not
be repaired; in such cases,
the entire windshield should bereplaced.
• Before the windshield is replaced,contact a Volvo retailer to ensure thatthe correct windshield is ordered andinstalled. If the wrong type of wind-shield is used, this may cause CitySafety™ to function improperly or notat all. Volvo recommends the use ofonly Genuine Volvo ReplacementWindshields.
• When replacing windshield wipers, usethe same type or ones approved byVolvo.
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City Safety – symbols and messages
Symbols and messages in the displayWhen City Safety™ automatically applies the brakes, one or more of the symbols in themain instrument panel may illuminate and itsassociated message will be displayed.
A text message can be erased by pressingbriefly on the
OK button on the turn signal
lever.
SymbolMessageMeaning/action required
Auto braking by City SafetyCity Safety™ is applying/has applied the brakes automatically.
Windscreen Sensors blockedThe laser sensor is temporarily not functioning due to an obstruction.
• Remove the obstruction and/or clean the windshield in front of the sensor(s).
For more information on the sensor’s limitations, see City Safety – limitations (p. 199).
City Safety Service requiredCity Safety™ is not functioning.
• If this message remains in the display, have the system checked by a trained and qualified Volvo service technician.
Related information
• City Safety – introduction (p. 197)
• City Safety – function (p. 198)
• City Safety – operation (p. 199)
• City Safety – limitations (p. 199)
• City Safety – troubleshooting (p. 200)
• City Safety – Laser sensor (p. 203)
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212* Option/accessory, for more information, see Introduction.
The camera’s limitations
The camera has the same limitations as the human eye. The camera is used by Pedestrian and Cyclist Detection with Full Auto Brake Collision warn-ing – introduction (p. 204), Active High Beams(Active high beams (AHB)* (p. 88)), Road SignInformation (Road Sign Information (RSI)* –introduction (p. 174)) and Driver Alert System(Driver Alert System (p. 217)) with LaneDeparture Warning or Lane Keeping Aid.
NOTE
• To help protect the camera in very hot conditions, it may be temporarilyswitched off for approximately 15minutes after the engine has beenstarted.
• Keep the section of the windshield infront of the camera clean and free ofice, snow, or condensation.
WARNING
•
The camera has the same type of limi- tations as the human eye, i.e., it can-not see as well in heavy snowfall orrain, thick fog or in heavy blowing dustor snow. In such conditions, systemsdepending on the camera may experi-ence greatly reduced functionality ormay be temporarily deactivated.
• Never place any objects, decals, etc.,on the windshield in front of the cam-era. This could reduce or block thecamera’s function, and could causeone or more of the systems that utilizethe camera to stop functioning.
• Strong sunlight, reflections from theroad surface, ice or snow covering theroad, a dirty road surface, or unclearlane marker lines may drasticallyreduce the camera’s capacity todetect the side of a lane, a pedestrian,a cyclist or another vehicle.
Related information
•
Collision warning – introduction (p. 204)
• Collision warning* – function (p. 206)
• Collision warning* – operation (p. 207)
• Collision warning* – Pedestrian detection (p. 209)
• Collision warning* – Cyclist detection(p. 208)
• Collision warning* – limitations (p. 210) •
Collision warning – troubleshooting(p. 213)
• Collision warning – symbols and mes-sages (p. 215)
• Road Sign Information (RSI)* – introduc-tion (p. 174)
• Driver Alert System (p. 217)
• Active high beams (AHB)* (p. 88)
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Collision warning – troubleshooting
Fault tracing and actions
If the message Windscreen Sensors
blocked is displayed, this means that the
camera is obscured and cannot detect pedestrians, cyclists, vehicles or road marker lines in front of the vehicle. This, in turn, means that Pedestrian and Cyclist Detection with Full Auto Brake, DriverAlert Control, Lane Departure Warning or
Lane Keeping Aid will not have full functional-ity. The table lists possible causes for this mes- sage being displayed, and suitable actions.
CauseAction
The surface of the windshield in front of the camera is dirty or covered with ice or snow.Clean or clear the section of the windshield in front of the camera.
Fog, heavy rain or snow is interfering with the function of the camera.No action possible. Heavy precipitation may affect the function of the camera.
The surface of the windshield is clean but the message remains in the display.Wait a short time. It may take several minutes for the camera to regis- ter visibility.
The surface between the inside of the windshield and the camera is dirty.Contact an authorized Volvo retailer or service technician to have this surface cleaned.
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Collision warning – symbols and messages
The table lists possible causes for collision warning-related messages being displayed,and suitable actions.A text message can be erased by pressingbriefly on the
OK button on the turn signal
lever.
SymbolMessageDescription
Collis'n warning OFFPedestrian and Cyclist Detection with Full Auto Brake is switched off. This message is displayed when the engine is started and will disappear after approx. 5 seconds. It can also be erased by pressing the OK but-
ton.
Collision Warning UnavailablePedestrian and Cyclist Detection with Full Auto Brake cannot be activated. This message is displayed when the driver attempts to activate the function. It will disappear after approx. 5 seconds or can be erased bypressing the OK button.
Auto braking was activatedAuto-braking has been active. This message can be erased by pressing the OK button.
Windscreen Sen- sors blockedThe camera is temporarily not functioning. This message is displayed if the camera is obstructed by snow, ice, dirt, etc., on the windshield. Clean the area of the windshield in front of the camera, see The camera’slimitations (p. 212) for more information on the camera’s limitations.
Radar blocked See manualPedestrian and Cyclist Detection with Full Auto Brake is temporarily not functioning. The radar sensor is blocked, for example by heavy rain or snow that has accumulated in front of the sensor, and cannot detectother vehicles, see Adaptive Cruise Control – limitations (p. 188) for more information on the radar sensor’slimitations.
Collision warn. Service requiredPedestrian and Cyclist Detection with Full Auto Brake is partially or completely not functioning. Contact a trained and qualified Volvo service technician if the message remains in the display.
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Driver Alert Control (DAC) – symbols and messages
Depending on the situation, DAC may display certain symbols and text messages in theinstrument panel or center console screen.
Symbols and messages
Instrument panel
SymbolMessageDescription
Driver Alert Time for a breakThe vehicle has been driven erratically. The driver receives an audible signal and a text message.
Windscreen Sensors blockedThe camera is temporarily not functioning, due to snow, ice, or dirt on the windshield. Clean the area of the windshield in front of the camera. See The camera’s limitations (p. 212) for information on the cam-era’s limitations.
Driver Alert Sys Service requiredThe system is not functioning. Contact a trained and qualified Volvo service technician if the message remains in the display.