Page 25 of 392

01 Introduction
01
23
Important warnings
Please keep the following warnings in mind when operating/servicing your vehicle.
Driver distractionA driver has a responsibility to do everythingpossible to ensure his or her own safety andthe safety of passengers in the vehicle andothers sharing the roadway. Avoiding distrac-tions is part of that responsibility. Driver distraction results from driver activities that are not directly related to controlling thevehicle in the driving environment. Your newVolvo is, or can be, equipped with many fea-ture-rich entertainment and communicationsystems. These include hands-free cellulartelephones, navigation systems, and multi-purpose audio systems. You may also ownother portable electronic devices for your ownconvenience. When used properly and safely,they enrich the driving experience. Improperlyused, any of these could cause a distraction. For all of these systems, we want to provide the following warning that reflects the strongVolvo concern for your safety. Never usethese devices or any feature of your vehicle ina way that distracts you from the task of driv-ing safely. Distraction can lead to a seriousaccident. In addition to this general warning,we offer the following guidance regardingspecific newer features that may be found inyour vehicle:
WARNING
•Never use a hand-held cellular tele- phone while driving. Some jurisdic-tions prohibit cellular telephone use bya driver while the vehicle is moving.
• If your vehicle is equipped with a navi-gation system, set and make changesto your travel itinerary only with thevehicle parked.
• Never program your audio systemwhile the vehicle is moving. Programradio presets with the vehicle parked,and use your programmed presets tomake radio use quicker and simpler.
• Never use portable computers or per-sonal digital assistants while the vehi-cle is moving.
Accessory installation
•
We strongly recommend that Volvo own- ers install only genuine, Volvo-approvedaccessories, and that accessory installa-tions be performed only by a trained andqualified Volvo service technician.
• Genuine Volvo accessories are tested toensure compatibility with the perform-ance, safety, and emission systems inyour vehicle. Additionally, a trained andqualified Volvo service technician knowswhere accessories may and may not besafely installed in your Volvo. In all cases,please consult a trained and qualified Volvo service technician before installingany accessory in or on your vehicle.
• Accessories that have not been approvedby Volvo may or may not be specificallytested for compatibility with your vehicle.Additionally, an inexperienced installermay not be familiar with some of yourcar's systems.
• Any of your car's performance and safetysystems could be adversely affected ifyou install accessories that Volvo has nottested, or if you allow accessories to beinstalled by someone unfamiliar with yourvehicle.
• Damage caused by unapproved orimproperly installed accessories may notbe covered by your new vehicle warranty.See your Warranty and Service RecordsInformation booklet for more warrantyinformation. Volvo assumes no responsi-bility for death, injury, or expenses thatmay result from the installation of non-genuine accessories.
Related information
• About this manual (p. 14)
• Volvo Structural Parts Statement (p. 19)
Page 26 of 392

01 Introduction
01
24
Volvo On Call Roadside Assistance
Your new Volvo comes with a four year ON CALL roadside assistance. Additional information, features, and benefits of this program are described in a separateinformation package in your glove compart-ment. If you require assistance, dial:In the U.S. 1-800-638-6586 (1-800-63-
VOLVO)In Canada 1-800-263-0475
NOTE
Some vehicles may be equipped with Volvo On Call with Sensus Connect ,
which will allow access to the call centerand additional features directly from thevehicle. This is in addition to the Volvo OnCall Roadside Assistance program men-tioned above. Volvo On Call with Sensus Connect will
be a customer pay subscription offer after an initial complimentary trial period.
Related information
• Information on the Internet (p. 20)
Technician certification
In addition to Volvo factory training, Volvo supports certification by the National Institutefor Automotive Service Excellence (A.S.E.). Certified technicians have demonstrated a high degree of competence in specific areas.Besides passing exams, each technicianmust also have worked in the field for two ormore years before a certificate is issued.These professional technicians are best ableto analyze vehicle problems and perform thenecessary maintenance procedures to keepyour Volvo at peak operating condition.
Page 27 of 392
Page 28 of 392

02 Safety
02
26
Occupant safety
Safety is Volvo's cornerstone.
Volvo's concern for safetyOur concern for safety dates back to 1927 when the first Volvo rolled off the productionline. Three-point seat belts (a Volvo inven-tion), safety cages, and energy-absorbingimpact zones were designed into Volvo vehi-cles long before it was fashionable orrequired by government regulation. We will not compromise our commitment to safety. We continue to seek out new safetyfeatures and to refine those already in ourvehicles. You can help. We would appreciatehearing your suggestions about improvingautomobile safety. We also want to know ifyou ever have a safety concern with yourvehicle. Call us in the U.S. at:1-800-458-1552 or in Canada at:1-800-663-8255.
Occupant safety remindersHow safely you drive doesn't depend on how old you are but rather on:• How well you see.
• Your ability to concentrate.
• How quickly you make decisions under stress to avoid an accident.
The following suggestions are intended to help you cope with the ever changing trafficenvironment. •
Never drink and drive.
• If you are taking any medication, consult your physician about its potential effectson your driving abilities.
• Take a driver-retraining course.
• Have your eyes checked regularly.
• Keep your windshield and headlightsclean.
• Replace wiper blades when they start toleave streaks.
• Take into account the traffic, road, andweather conditions, particularly withregard to stopping distance.
• Never send text messages while driving.
• Refrain from using or minimize the use ofa cell phone while driving.
Related information
•Recall information (p. 26)
• Reporting safety defects (p. 27)
Recall information
Information regarding recalls or other service campaigns is available on our website atwww.volvocars.com/us/. On our website, select the tab YOUR VOLVO and the heading RECALL INFORMATION willbe displayed at the lower left side of thescreen. Enter your Vehicle Identification Num-ber for your vehicle (found at the base of thewindshield). If your vehicle has any openRecalls, they will be displayed on this page.
Volvo customers in CanadaFor any questions regarding open recalls for your vehicle, please contact your authorizedVolvo retailer. If your retailer is unable toanswer your questions, please contact VolvoCustomer Relations at 905 695-9626, Mon-day through Friday, 8:30 A.M. to 5:00 P.M.EST or by e-mail at [email protected] may also write us at: Volvo Cars of CanadaNational Customer Service9130 Leslie Street, Suite 101Richmond Hill, Ontario L4B 0B9
Related information
• Occupant safety (p. 26)
• Reporting safety defects (p. 27)
Page 29 of 392

02 Safety
02
27
Reporting safety defects
The following information will help you report any perceived safety-related defects in yourvehicle.
Reporting safety defects in the U.S.
If you believe that your vehicle has a defect which could cause a crash orcould cause injury or death, youshould immediately inform theNational Highway Traffic SafetyAdministration (NHTSA) in additionto notifying Volvo Cars of NorthAmerica, LLC. If NHTSA receivessimilar complaints, it may open aninvestigation, and if it finds that asafety defect exists in a group ofvehicles, it may order a recall andremedy campaign. However, NHTSAcannot become involved in individ-ual problems between you, yourretailer, or Volvo Cars of NorthAmerica, LLC. To contact NHTSA,you may either call the Auto SafetyHotline toll-free at 1-888-327-4236(TTY: 1-800-424-9153) or write to: NHTSA, U.S. Department of Trans-portation, Washington D.C. 20590. You can also obtain other informa- tion about motor vehicle safety fromhttp://www.safercar.gov, where youcan also enter your vehicle's VIN(Vehicle Identification Number) tosee if it has any open recalls. Volvo strongly recommends that if your vehicle is covered under aservice campaign, safety or emis-sion recall or similar action, it shouldbe completed as soon as possible.Please check with your local retaileror Volvo Cars of North America, LLCif your vehicle is covered underthese conditions. NHTSA can be reached at:Internet:http://www.nhtsa.govTelephone:1-888-DASH-2-DOT (1-888-327-4236).
Reporting safety defects in CanadaIf you believe your vehicle has a defect that could cause a crash or could cause injury ordeath, you should immediately inform Trans-port Canada in addition to notifying VolvoCars of Canada Corp.
Transport Canada can be contacted at:1-800-333-0510 Teletypewriter (TTY): 613 990-4500Fax: 1-819-994-3372Mailing Address: Transport Canada - Road Safety, 80 rue Noël, Gatineau, (Quebec) J8Z0A1
Related information
•
Occupant safety (p. 26)
• Recall information (p. 26)
Page 30 of 392

02 Safety
02
28
Seat belts – general
Seat belts should always be worn by all occu- pants of your vehicle. Children should beproperly restrained, using an infant, car, orbooster seat determined by age, weight andheight. Volvo also believes no child should sit in the front seat of a vehicle.
Adjusting the seat beltMost states and provinces make it mandatory for occupants of a vehicle to use seat belts.
Seat belt pretensionersAll seat belts are equipped with pretensionersthat reduce slack in the belts. These preten-sioners are triggered in situations where thefront or side impact airbags deploy, and incertain impacts from the rear. The front seatbelts also include a tension reducing devicewhich, in the event of a collision, limits the peak forces exerted by the seat belt on theoccupant.
Seat belt maintenanceCheck periodically that the seat belts are ingood condition. Use water and a mild deter-gent for cleaning. Check seat belt mechanismfunction as follows: attach the seat belt andpull rapidly on the strap.
WARNING
Never use a seat belt for more than one occupant. Never wear the shoulder portionof the belt under the arm, behind the backor otherwise out of position. Such usecould cause injury in the event of an acci-dent. As seat belts lose much of theirstrength when exposed to violent stretch-ing, they should be replaced after any col-lision, even if they appear to be undam-aged.
WARNING
•
Never repair the belt yourself; have this work done by a trained and qualifiedVolvo service technician only.
• Any device used to induce slack intothe shoulder belt portion of the three-point belt system will have a detrimen-tal effect on the amount of protectionavailable to you in the event of a colli-sion.
• The seat back should not be tilted toofar back. The shoulder belt must betaut in order to function properly.
• Do not use child safety seats or childbooster cushions/backrests in thefront passenger's seat. We also rec-ommend that children who have out-grown these devices sit in the rearseat with the seat belt properly fas-tened.
Related information
•
Seat belts – buckling/unbuckling (p. 29)
• Seat belt reminder (p. 30)
• Seat belts – pregnancy (p. 31)
Page 31 of 392

02 Safety
02
}}
29
Seat belts – buckling/unbuckling
Seat belts should be used by all occupants in the vehicle when it is in motion.
Buckling a seat beltPull the belt out far enough to insert the latchplate into the receptacle until a distinct clickis heard. The seat belt retractor is normally"unlocked" and you can move freely, provi-ded that the shoulder belt is not pulled outtoo far.
Adjusting seat belt height (front seatbelts only)
Adjusting seat belt height
The height of the shoulder section of the seat belt must be correctly adjusted. Press thebutton and move the upper seat belt anchorto position it as high as possible so that theshoulder section of the belt is across the seatoccupant's collarbone and not across thethroat.
Correct height adjustment
Incorrect height adjustment
Seat belt retractorThe seat belt retractor will lock up in the following situations:
• if the belt is pulled out rapidly
• during braking and acceleration
• if the vehicle is leaning excessively •
when driving in turns
• if the Automatic Locking Retractor/Emer- gency Locking Retractor (ALR/ELR) isactivated
NOTE
Each seat belt (except for the driver's belt) is equipped with the ALR/ELR function,which is designed to help keep the seatbelt taut. ALR/ELR activates if the seat beltis pulled out as far as possible. If this isdone, a sound from the seat belt retractorwill be audible, which is normal, and theseat belt will be pulled taut and locked inplace. This function is automatically disa-bled when the seat belt is unbuckled andfully retracted.
See also Child restraints (p. 47) for informa- tion about using a seat belt's ALR/ELR func-tion to anchor a child seat.
When wearing the seat belt remember:
• The belt should not be twisted or turned.
• The lap section of the belt must be posi- tioned low on the hips (not pressingagainst the abdomen).
• Make sure that the shoulder belt is rolledup into its retractor and that the shoulderand lap belts are taut.
Unbuckling the seat beltTo remove the seat belt, press the red section on the seat belt receptacle. Before exiting thevehicle, check that the seat belt retracts fully
Page 32 of 392

||
02 Safety
02
30
after being unbuckled. If necessary, guide the belt back into the retractor slot.
Related information
•Seat belt reminder (p. 30)
• Seat belts – pregnancy (p. 31)
Seat belt reminder
The seat belt reminder is intended to alert all occupants of the vehicle that their seat beltsshould be fastened before the vehicle beginsto move.
G017726
Seat belt reminder light in ceiling console The seat belt reminder consists of an audible signal, an indicator light near the rearviewmirror and a symbol in the instrument panelthat alert all occupants of the vehicle to fas-ten their seat belts (p. 28). The indicator lightwill be on for several seconds from the timethe ignition is switched on. There will also bean audible signal if the driver's seat belt is notfastened. If the front seat belts are unbuckled while the vehicle is in motion, the audible signal andwarning light will be active for a several sec-onds.
Rear seatsThe seat belt reminder in the rear seat hastwo additional functions:
• It provides information about which seat belts are fastened in the rear seat. A mes-sage will appear in the information displaywhen a belt is being used. This messagewill disappear after several seconds orcan be erased by pressing the
OK button
on the left steering wheel lever.
• It also provides a reminder if one of theoccupants of the rear seat has unbuckledhis/her seat belt while the vehicle is inmotion. A visual and audible signal will begiven. These signals will stop when theseat belt has been re-buckled or can bestopped by pressing the
OK button.
• The message
Unbelted in rear seat will
appear in the information display if one of the rear doors has been opened.
The message in the information display can always be accessed, even if it has beenerased, by pressing the OK button to display
stored messages.
Related information
• Seat belts – pregnancy (p. 31)