Page 257 of 486

While driving
Starting the engine, changing gear and parking
Starting and stopping the engine
o::n Introduction
This chapter contains information on the following subjects:
Ignition lock . . ......•........ 258
Starting the engine . . . . . • . • . . . . . . . . 258
Stopping the engine . . . . . . . . . . . . . . . . . . . . . 259
Electronic immobilizer . . . . . . . . . • . . . . . . . . . . 260
Immobilizer display
When a vehicle key is not valid or there is a fault in the system, this will be displayed in the Instrument cluster. The engine cannot be started.
Push-starting or tow-starting
For technical reasons, your vehicle must not be push-started or tow-started. Use jump leads to start the engine instead.
Additional information and warnings:
• Vehicle key set =>page 36
• Changing gear =>page 260
• Braking, stopping and parking =>page 269
• Steering =>page 281
• Pull-away assist systems =>page 282
• Filling the tank =>page 340
• Fuel =>page 343
• Manual opening and dosing =>page 413
• Jump starting =>page 443
• Tow-starting and towing =>page 446
A WARNING
Switching the engine off while the vehicle Is moving makes it more difficult to stop the ve-hicle. This can lead to loss of control of the vehicle and to accidents and severe Injuries.
• Braking and steering support systems, the alrbag system, the belt tens loners and other items of safety equipment in the vehicle are only active when the engine is running.
A WARNING (Continued)
• The engine should only be switched off when the vehicle Is stationary.
A WARNING
The risk of serious Injury can be reduced with the engine running or when starting the en-glne.
• Never start or run the engine In unventlla-ted or closed spaces. The exhaust fumes contain carbon monoxide, an odourless and colourless toxic gas. Carbon monoxide can cause people to lose consciousness. it can also cause death.
• Never start or run the engine if oil, fuel or any other highly flammable fluids are under or near the vehicle, or are leaking out of the vehicle, e.g. as the result of damage.
• Never leave the vehicle unattended with the engine running, particularly if a gear or driving mode has been selected. The vehicle could move suddenly or something unexpec-ted may happen that may cause damage, fire and serious Injuries.
• Never use a start booster. Start boosters may explode and cause the engine to sud-denly run at high revs.
A WARNING
The components of the exhaust system be-come very hot. This can cause fires and sari-ous Injuries.
• Never park the vehicle where parts of the exhaust system can come Into contact with Inflammable material underneath the vehicle, e.g. undergrowth, leaves, dry grass, split fuel.
• Never apply additional undersea! or anti-corrosion coatings to the exhaust pipes, cat-a lytic converters or heat shields.
Starting the engine, changing gear and parking I 257
Page 258 of 486

Ignition lock
Fig. 217 Positions of the vehicle key in the ignition lock .
.--m First read and observe the introductory Information and safety warnings & on page 257.
The steering lock can be activated when there is no vehicle key in the ignition lock.
Vehicle key positions :) Fig. 217
@ Ignition switched off. The vehicle key can be removed.
G) Ignition switched on. The steering lock can be released.
® Start the engine. Release the vehicle key as soon as the engine starts. Once released. the vehicle key moves back to position G).
Non-authorised vehicle key
If a non-authorised vehicle key has been inserted in the ignition lock it can be removed as follows:
• Dual clutch gearbox, DSG®: vehicle key cannot be removed from the ignition lock in this position. Press the lock button in the selector lever and re-lease. The vehicle key can be removed.
• Manual gearbox: remove the vehicle key from the ignition lock.
Starting the engine
A WARNING
Careless or unsupervised use of the vehicle key can lead to accidents or Injuries.
• Always take all vehicle keys with you ev-ery time you leave the vehicle. The engine can be started and electrical equipment such as the window controls can be operated. This can cause serious Injury.
• Never leave children or people requiring assistance alone In the vehicle. They could become trapped In the vehicle in an emergen-cy and may not be able to get themselves to safety. For example, locked vehicles may be subjected to very high or very low tempera-tures, according to season. This can cause serious Injuries and Illness or fatalities, espe-cially for small children.
• Never remove the vehicle key from the ig-nition lock when the vehicle Is In motion. The steering lock may be activated and you will no longer be able to steer the vehicle.
m In vehicles with the DSG® dual clutch W gearbox the vehicle key can only be re-moved from the Ignition lock if the selector lever is in position P. If necessary, press the lock button in the selector lever and then release it.
ru First read and observe the introductory information and safety warnings & on page 257.
The steps should only be carried out In the specified order.
Step Vehicles with a manual gearbox I Vehicles with dual clutch gearbox DSG ®
1. Press the brake pedal, if required. Keep it held down until stage 5 has been completed.
Fully depress the clutch pedal until the engine I
___
258 I While drivong
Page 259 of 486

0 "' <(
"' ::;
oc "' N
The steps should only be carried out In the specified order.
Step Vehicles with a manual gearbox I Vehicles with dual clutch gearbox DSG ®
2a. Shift the gear stick to a neutral position. I Shift the selector lever to position P or N.
3. Only vehicles with diesel engines: to preheat the engine, turn the vehicle key to position 217 G). The indicator lamp mr lights up in the instrument cluster.
4. Turn vehicle key to position 217 ®-do not depress accelerator.
5. Release the vehicle key once the engine has started.
6. If the engine does not start, stop the procedure and repeat it after approximately one minute.
7. Release the handbrake if you wish to pull away =>page 269.
A WARNING
Never leave the engine running if you leave the vehicle unattended, particularly not if a gear or driving mode has been selected. The vehicle could move suddenly or something unexpected may happen that may cause damage, fire or serious injuries.
A WARNING
Start boosters may explode or suddenly cause the engine to run at high revs.
• Never use a start booster.
CD
• The starter and the engine could be dam-aged if you attempt to start the engine while the vehicle Is In motion or if the engine is started again immediately after it has been switched off.
Stopping the engine
CD
• When the engine is cold, avoid high engine speeds, driving at full throttle and overloading the engine.
• Do not push-start or tow-start the vehicle. Unburnt fuel can damage the catalytic convert-er.
&-, Do not warm up the engine by running it W while the vehicle is stationary. Instead, pull off as soon as there is good visibility through the win· dows. This helps the engine to reach operating temperature more quickly and reduces emissions.
m Components with a high power consumption L!:J are switched off temporarily when the engine is started.
m When starting from cold, the engine may be a L!:J little noisy for the first few seconds. This is quite normal, and no cause for concern.
m At outside temperatures of less than L!:J +5oC (+41°F), fumes may be detected under a vehicle with a diesel engine if the fuel-powered supplementary heater is switched on.
m First read and observe the introductory information and safety warnings & on page 257.
The steps should only be carried out In the specified order.
1. The vehicle must be completely stationary => &.
2. Press the brake pedal. Keep it held down until step 4 has been completed.
3. In vehicles with a dual clutch gearbox DSG®, shift selector lever to position P.
4. Apply the handbrake =>page 269.
5. Turn the vehicle key to position =>Fig. 217 @.
6. In vehicles with a manual gearbox, select the first gear or the reverse gear =>page 263. .,.
Starting the engine, changing gear and parking I 259
Page 260 of 486

A WARNING
Never switch off the engine while the vehicle Is In motion. This can lead to a loss of vehicle control, accidents and serious injuries.
• The alrbags and belt tensioners will not work If the Ignition Is switched off.
• The brake servo will not work when the engine Is switched off. That is why more pressure on the brake pedal is needed to stop the vehicle when the engine Is switched off.
• The power assisted steering will not work when the engine is not running. More power is needed to steer the vehicle when the en-gine Is switched off.
Electronic immobilizer
r-T'n First read and observe the Introductory L-Wl information and safety warnings & on page 257.
The immobilizer helps to prevent the engine from being started and driven with an unauthorised ve-hicle key.
There is a chip in the key. lt automatically deacti-vates the immobilizer when the vehicle key is in-serted into the ignition lock.
The electronic immobilizer is automatically activa-ted when the vehicle key is removed from the igni-tion lock.
Changing gears
CO! Introduction
This chapter contains information on the following subjects:
Warning and indicator lamps ............. . Pedals ... Manual gearbox: selecting a gear ........ .
Dual clutch gearbox DSG® ...... .
DSG® dual clutch gearbox: selecting a gear Changing gear with llptronic ............. .
260 While driving
261 262 263
264
264
266
A WARNING (Continued)
• If the vehicle key is removed from the Igni-tion, the steering lock can activate and you will no longer be able to steer the vehicle.
CD
If the vehicle has been driven at high load for a long period, the engine could overheat when it Is switched off. In order to avoid damage to the engine, allow the engine to run In neutral for approximately two minutes before switching lt off.
m In vehicles with DSG® dual clutch gearbox, W the vehicle key can only be removed from the ignition lock if the selector lever is in position P.
m After the engine is switched off, the radiator W fan in the engine compartment may run on for some minutes, even if the ignition is switched off or the vehicle key has been removed. The radi· ator fan will switch itself off automatically.
The engine can only be started using a genuine Volkswagen vehicle key with the correct code. Co-ded vehicle keys are available from a Volkswagen Commercial Vehicles dealership 36.
If a non-authorised vehicle key has been used, the display in the instrument cluster will show SAFE, or Immobilizer active!. The vehicle cannot be used if this occurs.
m The vehicle cannot be operated properly if W you do not have a genuine Volkswagen key.
Driving with dual clutch gearbox DSG® 266 Fault in the DSG® dual clutch gearbox . . . . . 267
Gear-change indicator 268
Page 261 of 486

The following will occur if reverse gear is selected and the ignition is switched on:
• The reverse light comes on.
• The Climatronic switches automatically to air recirculation mode when the vehicle is reversing.
• If fitted, the ParkPilot and the rear view camera system are switched on.
• The static cornering light may be switched on on both sides.
Additional information and warnings:
• Instruments 19
• Volkswagen information system 24
• Braking, stopping and parking 269
• Pull-away assist systems 282
• ParkPilot 287
• Reversing camera (Rear Assist) 291
• Air conditioning 322
• Engine management system and exhaust puri-fication system 407
• Manual opening and closing 413
A WARNING
Rapid acceleration can cause loss of traction and skidding, particularly on slippery roads. This can cause you to lose control of the ve-hicle, which can lead to accidents and seri-ous Injuries.
Warning and indicator lamps
A WARNING (Continued)
• The kickdown function or fast acceleration should only be used If the visibility, weather, road and traffic conditions permit.
A WARNING
Never "ride" the brake pedal. Do not overuse the brake pedal. Constant braking will cause the brakes to overheat. This can considerably reduce the brake effect, Increase the braking distance and, in certain circumstances, cause the brake system to fall completely.
CD
• Never let the brakes "rub" by applying light pressure to the brake when it Is not necessary to brake. This will Increase levels of wear.
• Before driving down a long, steep gradient, reduce speed and change to a lower gear or move the selector lever to a lower position. This will make use of the engine braking effect and relieve the load on the brakes. The brakes could otherwise overheat and possibly fall. The brakes should only be used to slow or stop the vehicle.
ro First read and observe the Introductory Information and safety warnings .1:. on page 260.
Lit up Possible cause Solution
Do not drive on I Allow the gearbox to cool down in selector lever
(!) 7-speed DSG® dual clutch gearbox over-position P. If the warning light does not go out, do not drive heating. on. Seek professional assistance. Failure to do so can cause considerable damage to the gear-box page 267.
Fully depress the brake pedal. Brake pedal not depressed. See also Adaptive cruise control (ACC) 298.
Starting the engine, changing gear and parking 261
Page 262 of 486

Flashes Possible cause Solution
The lock button in the selector lever is not Engage the selector lever lock 265. engaged. The vehicle cannot drive off.
Dual clutch gearbox DSG®. Drive to the nearest qualified workshop immedi-
/ ./ flashes alternately with selector lever dis-ately at a low engine speed to have the system play, e.g. D.
Several warning and indicator lamps will light up briefly as a functional check when the ignition is switched on. They will go out after a few seconds.
A WARNING
Failure to observe illuminated warning lamps and text messages can lead to your vehicle breaking down in traffic, and can cause acci-dent and serious injury.
• Never ignore any illuminated warning lamps or text messages.
Pedals
Fig. 218 In vehicles with a manual gearbox, ac-celerator pedal G), brake pedal@ and clutch ped-al@.
r-T'n First read and observe the introductory L-Wl information and safety warnings & on page 260.
The operation and freedom of movement of all pedals must never be impaired by objects or floor mats.
Only use floor mats that leave the pedal area free and can be securely fastened in the footwell.
If a brake circuit fails, you will have to depress the brake pedal further than normal in order to bring the vehicle to a stop.
262 I While driving
checked.
A WARNING (Continued)
• Stop the vehicle as soon as possible and when safe to do so.
• If the vehicle is stationary or has to be parked for repairs, always park the vehicle at a safe distance from the road, switch on the hazard warning lights, switch off the engine and take other precautionary measures In or-der to warn traffic behind you.
CD
Failure to observe Illuminated indicator lamps and text messages can lead to your vehicle be-Ing damaged.
Fig. 219 In vehicles with a dual clutch gearbox. accelerator pedal G) and brake pedal @.
A wARNING
Objects in the driver footwell can hinder ped-al operation. This can lead to loss of control of the vehicle and increase the risk of serious Injury.
• Please ensure that all pedals can always be operated without any hindrance.
• The foot mats must always be properly se-cured in the footwell. .,.
Page 263 of 486

A WARNING (Continued)
• No additional foot mats or other floor cov-erings should be placed over the fitted foot mat.
• Ensure that no objects can enter the driv-er footwell while the vehicle is in motion.
Manual gearbox: selecting a gear
®
Fig. 220 Gear shift pattern of a 5 or 6-speed man-ual gearbox
r--("n First read and observe the introductory L-J,::.IJ information and safety warnings & on page 260.
The positions of the individual driving gears are shown on the gearshift lever =0oFig. 220.
• Fully depress and hold the clutch pedal.
• Move the gear lever to the required position =0>&.
• Release the clutch to engage.
In some countries, the clutch pedal will have to be depressed fully in order to start the engine.
Selecting reverse gear
• Reverse gear should only be selected when the vehicle is stationary.
• Fully depress and hold the clutch pedal""&.
• Pull the ring on the gear level up.
• Push the gearshift lever fully to the left and then to the front in the reverse gear position @.
• Release the clutch to engage.
Shifting down
You should always select the next immediate gear when shifting down a gear whilst the vehicle is in motion. The engine revs should not be too high
CD
The pedals must be freely operable at all times. For example, the braking distance to fully stop the vehicle will be longer if a braking circuit is faulty. The brake pedal will have to be de-pressed further and harder than normal.
when doing this ""&. Damage to the clutch and the gearbox can occur if one or more gears are skipped when shifting down a gear at high speeds or high engine revs, even if the clutch is not re-lea sed in the process ""CD.
A WARNING
When the engine is running, the vehicle will start to move as soon as a gear is engaged and the clutch released. This also applies when the handbrake is on.
• Never engage reverse gear while the vehi-cle Is In motion.
,&WARNING
Shifting gears incorrectly to a lower gear can lead to a loss of control of the vehicle, which can cause accidents and serious injuries.
CD
Serious damage to the clutch and gearbox can occur if the gear stick on the manual gearbox is shifted to too low a gear when travelling at high speeds or at high revs. This also applies if the clutch remains depressed and the gears do not engage.
CD
Please note the following to help avoid damage and premature wear:
• Do not rest your hand on the gear lever when driving. The pressure from your hand Is passed onto the selector forks in the gearbox.
• Ensure that the vehicle has come to a full stop before engaging reverse gear.
• Always fully depress the clutch pedal when changing gear.
• Do not hold the vehicle by "riding" the clutch on a hill with the engine running.
Starting the engine, changing gear and parking I 263
Page 264 of 486

Dual clutch gearbox DSG®
r-('n First read and observe the Introductory L-.lo:on Information and safety warnings & on page 260.
Description
The DSG® dual clutch gearbox is a gearbox which uses dual-clutch technology to change gear automatically. it uses a dual clutch and two independent gearboxes to enable very fast gear changes with no loss of torque. The DSG® dual clutch gearbox thus combines the performance and economy of a manual gearbox with the com-fort and convenience of a conventional automatic transmission.
How the system works
Engine power is transferred to the drive shafts via the gearbox. In order to change gears, the power transmission between the engine and the gearbox has to be interrupted. This is what the clutch is for.
With the DSG® dual clutch system with its two complementary gearboxes, one gearbox is always connected under load to the engine. When one gear is engaged, another gear is always preselec-
led in the other gearbox. The clutch on the non-driven gear is closed and the other is opened at the same time. This is what makes very fast gear changes possible.
The DSG® dual clutch gearbox is designed to be more efficient than an automatic gearbox. In an au-tomatic gearbox, the torque converter is constantly in use, whereas in the DSG® dual clutch system the idle clutch can be opened, thus saving fuel. With its efficiency, low weight and intelligent control system, the DSG® dual clutch system usually ena-bles fuel consumption equal to or lower than a manual gearbox.
like the manual gearbox, the clutch in the DSG dual clutch system is subject to wear. Regular maintenance is necessary, varying accord-ing to what type of DSG® dual clutch system is in-stalled. For more information see the service schedule. In the DSG® dual clutch system, if one gearbox malfunctions it is deactivated and the oth-er gearbox functions alone *page 267. If this happens, have the system checked as soon as possible by a qualified workshop.
DSG® dual clutch gearbox: selecting a gear
Fig. 221 Selector lever for automatic gearbox with lock button (arrow) in left-hand drive vehicles. The controls are mirrored for right-hand drive vehicles.
264 I While driving
r-('n First read and observe the Introductory L-.lo:on Information and safety warnings & on page 260.
The selector lever is equipped with a selector lever lock. When changing the selector lever position from P to a driving gear, depress the brake pedal and push the lock button in the selector lever in the direction of the arrow *Fig. 221. To move the se-lector lever out of position N to position D or R, first depress and hold the brake pedal.
The current selector lever position or the selected gear will be shown in the instrument duster display if the ignition is switched on. .,..