Page 559 of 688
5
When trouble arises
5595-1. Essential information
VENZA_OM_OM73030U_(U) CAUTION■ While towing
● When towing using cables or chains, avoid sudden starts, etc. which place
excessive stress on the towing eyelets, cables or chains. The towing eye-
lets, cables or chains may become damaged, broken debris may hit peo-
ple and cause serious damage.
● Vehicles with smart key system:
Do not turn the “ENGINE START STOP” switch off.
There is a possibility that the steering wheel is locked and cannot be oper-
ated.
Vehicles without smart key system:
Do not turn the engine switch to the “LOCK” position.
There is a possibility that the steering wheel is locked and cannot be oper-
ated.
Page 561 of 688
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When trouble arises
5615-1. Essential information
VENZA_OM_OM73030U_(U) If you think something is wrong If you notice any of the followin g symptoms, your vehicle probably
needs adjustment or repair. Contact your Toyota dealer as soon as
possible.
■ Visible symptoms
● Fluid leaks under the vehicle
(Water dripping from the air cond itioning after use is normal.)
● Flat-looking tires or uneven tire wear
● Engine coolant temperature g auge needle continually points
higher than normal
■ Audible symptoms
● Changes in exhaust sound
● Excessive tire squeal when cornering
● Strange noises related to the suspension system
● Pinging or other noises related to the engine
Page 562 of 688
5625-1. Essential information
VENZA_OM_OM73030U_(U) ■ Operational symptoms
● Engine missing, stumbling or running rough
● Appreciable loss of power
● Vehicle pulls heavily to one side when braking
● Vehicle pulls heavily to one side when driving on a level road
● Loss of brake effectiveness, s pongy feeling, pedal almost
touches the floor
Page 563 of 688
5
When trouble arises
5635-1. Essential information
VENZA_OM_OM73030U_(U) Fuel pump shut off system Follow the procedure below to restart the engine after the system is
activated.
Vehicles with smart key system
Turn the “ENGINE START STOP” switch to ACCESSORY mode
or off.
Restart the engine.
Vehicles without smart key system
Turn the engine switch to the “ACC” or “LOCK” position.
Restart the engine.
NOTICE■ Before starting the engine
Inspect the ground under the vehicle.
If you find that fuel has leaked on to the ground, the fuel system has been
damaged and is in need of repair. Do not restart the engine.To minimize the risk of fuel leakage when the engine stalls or an air-
bag inflates upon collision, the fuel pump shut off system stops sup-
plying fuel to the engine. STEP 1
STEP 2
STEP 1
STEP 2
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When trouble arises
5655-2. Steps to take in an emergency
VENZA_OM_OM73030U_(U) Stop the vehicle immediately.
The following warning indicates the possibility of damage to the vehi-
cle that may lead to an accident. Immediately stop the vehicle in a
safe place and contact your Toyota dealer.
Have the vehicle inspected immediately.
Failing to investigate the cause of the following warnings may lead to
the system operating abnormally and possibly cause an accident.
Have the vehicle inspected by your Toyota dealer immediately.Warning light Warning light/Details
Charging system warning light
Malfunction in the vehicle’s charging system.
Low engine oil pressure warning light
Abnormal level of engine oil pressure.
This warning light may turn on if the level of engine oil
declines. The light should turn off after checking the oil
and adding oil if necessary.
Warning light Warning light/Details
Malfunction indicator lamp
Malfunction in:
• The emission control system;
• The electronic engine control system;
• The electronic throttle control system; or
• The electronic automatic transmission control system.
Page 568 of 688

5685-2. Steps to take in an emergency
VENZA_OM_OM73030U_(U) Warning light Warning light/Details Correction procedure
Low fuel level warning
light
Indicates that remaining
fuel is about 4.0 gal. (15.0
L, 3.3 Imp. gal.) or less Refuel the vehicle.
(if equipped) Master warning light
A buzzer sounds and the
warning light comes on
and flashes to indicate that
the master warning system
has detected a malfunc-
tion. Take appropriate action in
accordance with the mes-
sage displayed on the multi-
information display.
Low windshield washer
fluid level warning light
Indicates that the wind-
shield washer fluid level is
too low. Add washer fluid.
(AWD models) Active Torque Control
4WD system warning light
When the light blinks:
The system has been over-
loaded and front-wheel
drive has been automati-
cally engaged. Drop your speed or stop the
vehicle until the light stops
blinking. (Do not stop the
engine.)
When the light comes on:
Malfunction in the Active
Torque Control 4WD sys-
tem. Have the system checked
by your Toyota dealer.
Page 570 of 688
5705-2. Steps to take in an emergency
VENZA_OM_OM73030U_(U) Follow the correction procedures. (smart key system)
After taking the specified steps to correct the suspected problem,
check that the warning light turns off. Interior
buzzer Exterior
buzzer Warning
light Warning light/Details Correction
procedure
Once —
(Comes on
for 8 sec-
onds.) Smart key system
warning light
Indicates that the
electronic key is not
present when
attempting to start
the engine. Confirm the
location of
the elec-
tronic key
* .
Once 3 times Smart key system
warning light
Indicates that a
door other than the
driver’s door has
been opened or
closed with the
“ENGINE START
STOP” switch in
any mode other
than off and the
electronic key out-
side of the detec-
tion area. Confirm the
location of
the elec-
tronic key.
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When trouble arises
5715-2. Steps to take in an emergency
VENZA_OM_OM73030U_(U) * : If the engine does not start when the electronic key is inside the vehicle, the
electronic key battery may be depleted or there may be difficulties receiving
the signal from the key. ( P. 596)Interior
buzzer Exterior
buzzer Warning
light Warning light/Details Correction
procedure
Once 3 times Smart key system
warning light
Indicates that the
driver’s door has
been opened or
closed with the shift
lever in “P”, the
“ENGINE START
STOP” switch in
any mode other
than off and the
electronic key out-
side of the detec-
tion area. Turn the
“ENGINE
START
STOP”
switch off
or confirm
the loca-
tion of the
electronic
key.
Continuous Continuous Smart key system
warning light
Indicates that the
driver’s door has
been opened or
closed with the shift
lever not in “P”, the
“ENGINE START
STOP” switch in
any mode other
than off and the
electronic key out-
side of the detec-
tion area. • Shift the
shift lever
to “P”.
• Confirm the
location of
the elec-
tronic key.