
620What to do if... (Troubleshooting)
What to do if... (Troubleshooting)
●If you lose your keys or mechanical keys, new genuine mechanical keys
can be made by your Toyota dealer. (P. 105)
●If you lose your keys or electronic keys, the risk of vehicle theft increases
significantly. Contact your Toyota dealer immediately. (P. 108)
●Is the key battery weak or depleted? (P. 481)
●Vehicles with a smart key system:
Is the engine switch in IGNITION ON mode?
When locking the doors, turn the engine switch off. (P. 191)
●Vehicles with a smart key system:
Is the electronic key left inside the vehicle?
When locking the doors, make sure that you have the electronic key on
your person.
●The function may not operate properly due to the condition of the radio
wave. (P. 124)
●Is the child-protector lock set?
The rear door cannot be opened from inside the vehicle when the lock is
set. Open the rear door from outside and then unlock the child-protector
lock. (P. 1 1 3 )
If you have a problem, check the following before contacting
your Toyota dealer.
The doors cannot be locked, unlocked, opened or closed
You lose your keys
The doors cannot be locked or unlocked
The rear door cannot be opened (Double Cab models only)

621What to do if... (Troubleshooting)
●Vehicles with an automatic transmission:
Is the shift lever in P? (P. 187)
●Vehicles with a manual transmission:
Do you turn the key with the clutch pedal depressed firmly? (P. 187)
●Is the battery discharged? (P. 557)
●Did you press the engine switch while firmly depressing the brake pedal?
(P. 190)
●Is the shift lever in P? (P. 192)
●Is the electronic key anywhere detectable inside the vehicle? (P. 122)
●Is the steering wheel unlocked? (P. 192)
●Is the electronic key battery weak or depleted?
In this case, the engine can be started in a temporary way. (P. 555)
●Is the battery discharged? (P. 557)
●Vehicles without a smart key system:
Is the engine switch in the “ON” position?
If you cannot release the shift lever by depressing the brake pedal with the
engine switch in the “ON” position. (P. 553)
●Vehicles with a smart key system:
Is the engine switch in IGNITION ON mode?
If you cannot release the shift lever by depressing the brake pedal with the
engine switch in IGNITION ON mode. (P. 553)
If you think something is wrong
The engine does not start
(vehicles without a smart key system)
The engine does not start
(vehicles with a smart key system)
The shift lever cannot be shifted from P even if you depress
the brake pedal (vehicles with an automatic transmission)

626Alphabetical index
Child safety ................................ 50
Airbag precautions .................. 37
Battery precautions ............... 560
Child restraint system ............. 51
How your child should
wear the seat belt ................. 30
Installing child restraints ......... 55
Moon roof precautions .......... 152
Power window lock switch .... 145
Power window precautions ... 147
Rear door child-protector ...... 113
Removed wireless remote
control/electronic key
battery precautions ............. 483
Seat belt extender
precautions ........................... 33
Seat belt precautions .............. 54
Seat heater precautions........ 383
Child-protectors....................... 113
Cleaning ........................... 434, 437
Aluminum wheels.................. 434
Exterior ................................. 434
Interior................................... 437
Seat belts .............................. 438
Clock
*....................................... 407
Compass .................................. 428
Condenser ................................ 456
Console box ............................. 390
Consumption screen ........... 94, 98
Cooling system ........................ 454
Capacity ................................ 573
Checking ............................... 454
Engine overheating ............... 561
Preparing and checking
before winter....................... 270
Crawl Control ........................... 259
CRS ............................................. 51
Cruise control .......................... 215
Cup holders.............................. 391
Curtain shield airbags ............... 35
Customizable features ............ 592Daytime running light
system.................................... 205
Deck hooks .............................. 399
Defogger
Outside rear view
mirrors ........................ 372, 379
Windshield .................... 372, 379
Differential................................ 574
Dimensions .............................. 566
Dinghy towing.......................... 186
Display
Drive information .................... 94
Multi-information display ......... 93
Warning message................. 519
Do-it-yourself maintenance .... 446
Door lock
Doors .................................... 109
Key ....................................... 109
Smart key system ................. 110
Wireless remote control ........ 109
Doors ........................................ 109
Automatic door locking
and unlocking system......... 113
Door lock .............................. 111
Door windows ....................... 145
Open door warning light ....... 512
Open door warning
message............................. 524
Outside rear view mirrors ..... 143
Rear door child-protector ...... 113
Driving ...................................... 154
Break-in tips.......................... 156
Correct driving posture ........... 26
Driving assist system ............ 264
Procedures ........................... 154
Winter drive tips .................... 270
D

627Alphabetical index
EDR (Event data recorder) ........ 10
Electronic key .......................... 102
Battery-saving function ......... 123
If the electronic key does
not operate properly ........... 555
Replacing the battery ............ 481
Emergency, in case of
If the electronic key does
not operate properly ........... 555
If the engine will not start ...... 551
If the shift lever
cannot be shifted from P .... 553
If the vehicle battery is
discharged .......................... 557
If the warning buzzer
sounds ................................ 510
If the warning light turns
on ....................................... 510
If the warning message
is displayed......................... 519
If you have a flat tire ............. 536
If you think something
is wrong .............................. 508
If your vehicle becomes
stuck ................................... 563
If your vehicle has to be
stopped in an emergency ... 501
If your vehicle needs
to be towed ......................... 503
If your vehicle overheats ....... 561
Emergency flashers ................ 500Engine
Compartment ........................ 450
Engine switch ............... 187, 190
Hood ..................................... 448
How to start the
engine ........................ 187, 190
Identification number ............ 569
If the engine will not start ...... 551
Ignition switch
(engine switch) ........... 187, 190
Immobilizer system ................. 69
Overheating .......................... 561
Engine coolant......................... 454
Capacity................................ 573
Checking............................... 454
Preparing and checking
before winter ...................... 270
Engine coolant temperature
gauge ....................................... 88
Engine immobilizer system ...... 69
Engine oil ................................. 452
Capacity................................ 571
Checking............................... 452
Oil level warning light............ 514
Oil level warning message.... 522
Oil pressure warning light ..... 510
Oil pressure warning
message............................. 520
Preparing and checking
before winter ...................... 270
Engine switch
(ignition switch) ............ 187, 190
Engine switch light
(ignition switch light) ............ 385
Event data recorder (EDR)........ 10
E
*: For vehicles with Entune Audio Plus or Entune Premium Audio, refer to
the “NAVIGATION AND MULTIMEDIA SYSTEM OWNER’S MANUAL”

630Alphabetical index
Jack
Positioning the jack ............... 543
Vehicle-equipped jack........... 537
Jack handle .............................. 541
Jam protection function
Moon roof.............................. 150
Power windows ..................... 146
Keyless entry
Smart key system ................. 110
Wireless remote control ........ 109
Keys .......................................... 102
Battery-saving function ......... 123
Electronic key ....................... 102
Engine switch................ 187, 190
If the electronic key does not
operate properly ................. 555
If you lose your keys ............. 105
Ignition switch ............... 187, 190
Key number plate.................. 102
Keyless entry ........................ 109
Mechanical key ..................... 104
Replacing the battery ............ 481
Warning buzzer..................... 122
Wireless remote control ........ 109
Knee airbags .............................. 35Language
(multi-information display)..... 95
LATCH anchors ................... 58, 59
Lever
Auxiliary catch lever.............. 448
Hood lock release lever ........ 448
Shift lever...................... 195, 199
Tilt and telescopic steering
lock release lever ............... 138
Turn signal lever ................... 201
Wiper lever ........................... 208
License plate lights
Light switch ........................... 203
Replacing light bulbs ............ 496
Wattage ................................ 578
Light bulbs
Replacing.............................. 487
Wattage ................................ 578
Lights
Cargo lamp switch ................ 387
Center tray light .................... 385
Engine switch light
(ignition switch light) ........... 385
Fog light switch ..................... 207
Headlight switch ................... 203
Illuminated entry system ....... 387
Interior lights ......................... 386
Interior lights list.................... 385
Personal lights ...................... 386
Replacing light bulbs ............ 487
Turn signal lever ................... 201
Vanity lights .......................... 406
Wattage ................................ 578
Load capacity .......................... 167
Lock steering column ............. 138
Luggage compartment
features .................................. 396
Luggage storage box .............. 393
J
K
L

633Alphabetical index
Replacing
Electronic key battery ........... 481
Fuses .................................... 484
Light bulbs ............................ 487
Tires ...................................... 536
Wireless remote control
battery ................................ 481
Reporting safety defects
for U.S. owners ...................... 602
Resetting the remainder light
or message indicating
maintenance is required ....... 441
Seat belt reminder light........... 512
Seat belts.................................... 28
Adjusting the seat belt ............ 29
Automatic Locking
Retractor (ALR) .................... 30
Child restraint system
installation ............................ 55
Cleaning and maintaining
the seat belt ........................ 438
Emergency Locking
Retractor (ELR) .................... 30
How to wear your seat belt ..... 28
How your child should wear
the seat belt .......................... 30
Pregnant women, proper
seat belt use ......................... 31
Reminder light and buzzer .... 512
Seat belt extender................... 30
Seat belt pretensioners ........... 29
SRS warning light ................. 510Seat heaters ............................. 383
Seating capacity ...................... 167
Seats, Front.............................. 129
Adjustment............................ 129
Adjustment precautions ........ 130
Cleaning ............................... 437
Head restraints ..................... 134
Properly sitting in the seat ...... 26
Seat heaters ......................... 383
Seats, Rear ............................... 131
Adjustment precautions ........ 133
Child seats/child restraint
system installation................ 55
Cleaning ............................... 437
Folding down ........................ 131
Head restraints ..................... 134
Raising the bottom
cushion ............................... 131
Sensor
Automatic headlight
system ................................ 205
Inside rear view mirror .......... 142
Intuitive parking assist .......... 220
Shift lever ......................... 195, 199
Automatic transmission ........ 195
If the shift lever
cannot be shifted from P .... 553
Manual transmission............. 199
S mode ................................. 197
Shift lock system ..................... 553
Side airbags ............................... 35
S
*: For vehicles with Entune Audio Plus or Entune Premium Audio, refer to
the “NAVIGATION AND MULTIMEDIA SYSTEM OWNER’S MANUAL”

638Alphabetical index
Warning messages .................. 519
Washer...................................... 208
Checking ............................... 461
Low windshield washer fluid
warning light ...................... 513
Low windshield washer fluid
warning message ............... 523
Preparing and checking
before winter....................... 270
Switch ................................... 208
Washing and waxing ............... 434
Weight
Cargo capacity ...................... 167
Cargo weight rating............... 615
Gross axle weight rating ....... 617
Gross combination
weight rating ....................... 172
Gross vehicle weight
rating .................................. 617
Load limits............................. 167
Towing capacity ............ 167, 172
Trailer Weight
Rating ......................... 167, 172
TWR.............................. 167, 172
Vehicle capacity
weight ......................... 167, 567
Wheels
Replacing wheels.................. 475
Size ....................................... 577
Window lock switch ................ 145
Windows ................................... 145
Back window ......................... 148
Power windows ..................... 145
Windshield wipers ................... 208
Winter driving tips ................... 270
Wireless charger...................... 414
Wireless remote control key
Locking/Unlocking................. 109
Replacing the battery ............ 481
WMA disc ................................. 300