Page 487 of 620

4878-2. Steps to take in an emergency
PRIUS v_OM_OM47B12U_(U)
8
When trouble arises
Securely attach cables or chains to the towing eyelet.
Take care not to damage the vehicle body.
Enter the vehicle being towed and start the hybrid system.
If the hybrid system does not start, turn the power switch to ON mode.
Shift the shift position to N and release the parking brake.
■While towing
If the hybrid system is off, the power assist for the brakes and steering will not
function, making steering and braking more difficult.
■Wheel nut wrench
Wheel nut wrench is installed in luggage compartment. (P. 522)
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■When towing the vehicle
■While towing
●When towing using cables or chains, avoid sudden starts, etc. which place
excessive stress on the towing eyelet, cables or chains. The towing eyelet,
cables or chains may become damaged, broken debris may hit people and
cause serious damage.
●Do not turn the power switch off.
This may lead to an accident as the front wheels will be locked by the
parking lock.
■Installing towing eyelet to the vehicle
Make sure that towing eyelet is installed securely.
If not securely installed, towing eyelet may come loose during towing.
5
6
7
Be sure to transport the vehicle with the
front wheels raised or with all four wheels
raised off the ground. If the vehicle is
towed with the front wheels contacting
the ground, the drivetrain and related
parts may be damaged or electricity gen-
erated by the operation of the motor may
cause a fire to occur depending on the
nature of the damage or malfunction.
Page 492 of 620

4928-2. Steps to take in an emergency
PRIUS v_OM_OM47B12U_(U)
Slip indicator light
Indicates a malfunction in:
• The VSC system;
• The TRAC system; or
• The hill-start assist control system
Have the vehicle inspected by your Toyota dealer
immediately.
The light will flash when the above systems and/or ABS
are operating.
(If equipped)
Parking lock system warning light (warning buzzer)
Indicates a malfunction in the shift control system
• In this situation, there is a possibility that the parking
lock mechanism will not work. When parking, park the
vehicle on a flat surface and apply the parking brake
securely.
• The power switch may not be turned off. If this happens,
applying the parking brake will enable the switch to be
turned off.
Have the vehicle inspected by your Toyota dealer
immediately.
(If equipped)
Parking lock system warning message (warning buzzer)
Indicates a malfunction in the shift control system when
the vehicle is stopped
• In this situation, there is a possibility that the parking
lock mechanism will not work. When parking, park the
vehicle on a flat surface and apply the parking brake
securely.
• The power switch may not be turned off. If this happens,
applying the parking brake will enable the switch to be
turned off.
Have the vehicle inspected by your Toyota dealer
immediately.
(If equipped)
LED headlight warning light
Indicates a malfunction in the LED headlights
The LED headlights will not normally illuminate when
there is a malfunction, however they may be able to illu-
minate depending on the nature of the problem.
Have the vehicle inspected by your Toyota dealer
immediately.
Warning lightWarning light/Details/Actions
Page 500 of 620
5008-2. Steps to take in an emergency
PRIUS v_OM_OM47B12U_(U)
Carrying out the corresponding action turns the warning light off.
NOTICE
■To ensure the tire pressure warning system operates properly
Do not install tires with different specifications or makers, as the tire
pressure warning system may not operate properly.
Other warning light
Warning lightWarning light/Details/Actions
(if equipped)
Go to service warning light
Indicates that maintenance of the hybrid battery (traction
battery) cooling component is required
The filter may be clogged, the air intake vent may be
blocked or there may be a gap in the duct.
Have maintenance performed on the hybrid battery
(traction battery) cooling component at your Toyota
dealer.
Page 501 of 620

5018-2. Steps to take in an emergency
PRIUS v_OM_OM47B12U_(U)
8
When trouble arises
After taking the specified steps to correct the suspected problem,
check that the warning light turn off.
Follow the correction procedures. (vehicles without multi-infor-
mation display)
Interior
buzzerExterior
buzzerWarning
lightDetailsCorrection procedure
Once
The electronic key
is not detected
when an attempt
is made to start
the hybrid system.
Start the hybrid system
with the electronic key
present.
The power switch
has been pressed
while the elec-
tronic key was not
detected inside
the vehicle.
Confirm the location of
the electronic key.
(P. 130)
If the warning light does
not extinguish even
though the electronic
key is within operating
range, touch the elec-
tronic key to the power
switch while depressing
the brake pedal
(P. 536)
Transmission
between the elec-
tronic key and the
vehicle is being
blocked, or the bat-
tery in the electronic
key has been
depleted.
Once
Driving has been
started without
the correct elec-
tronic key inside
the vehicle.
Confirm the location of
the electronic key.
Page 502 of 620

5028-2. Steps to take in an emergency
PRIUS v_OM_OM47B12U_(U)
Once3 times
The electronic key
was carried out-
side the vehicle
and a door other
than the driver’s
door was opened
and closed while
the power switch
was in a mode
other than off.
Bring the electronic key
back into the vehicle.
The electronic key
was carried out-
side the vehicle
and the driver’s
door was opened
and closed while
the shift position
P was selected
without turning off
the power switch.
Turn the power switch
off or bring the elec-
tronic key back into the
vehicle.
Contin-
uous
An attempt was
made to exit the
vehicle with the
electronic key and
lock the doors
without first turn-
ing the power
switch off.
Turn the power switch
off and lock the doors
again.
Contin-
uousContin-
uous
The electronic key
was carried out-
side the vehicle
and the driver’s
door was opened
and closed while
any shift position
other than P was
selected without
turning off the
power switch.
• Shift the shift position
to P.
• Bring the electronic
key back into the
vehicle.
Interior
buzzerExterior
buzzerWarning
lightDetailsCorrection procedure
Page 505 of 620

5058-2. Steps to take in an emergency
PRIUS v_OM_OM47B12U_(U)
8
When trouble arises
Indicates that the hybrid battery (traction battery)
power has dropped because a long period of time
has elapsed after shifting the shift position to N
A buzzer also sounds.
Restart the hybrid system when starting
the vehicle.
Indicates a malfunction in the shift control system
In this situation, there is a possibility that the
parking lock mechanism will not work. When
parking, park the vehicle on a flat surface and
apply the parking brake securely. Also, it may
not be possible to turn the power switch off. If
this happens, applying the parking brake will
enable the switch to be turned off. A buzzer
also sounds.
Have the vehicle inspected by your Toyota
dealer.
Indicates a malfunction in the hybrid system
A buzzer also sounds.
Immediately stop the vehicle in a safe place
and contact your Toyota dealer.
Indicates that the hybrid battery (traction battery)
is low
A buzzer also sounds.
When stopping the vehicle for a long
period of time, shift the shift position to P.
The battery cannot be charged with the
shift position in N.
(If equipped)
Indicates that the radar cruise control sensor is
dirty or covered with ice
A buzzer also sounds.
Clean the sensor.
Warning messageDetails/Actions
(Flashes)
(Flashes)
Page 511 of 620

5118-2. Steps to take in an emergency
PRIUS v_OM_OM47B12U_(U)
8
When trouble arises
An attempt was made to change the shift position
to R while the vehicle was moving forward.
A buzzer also sounds.
The shift position automatically changed to N.
Stop the vehicle, and then change the shift
position.
Indicates that the P position switch is pressed
while the vehicle is running.
A buzzer also sounds.
The shift position automatically changed to N.
To shift the shift position to P, stop the
vehicle completely and press the P posi-
tion switch.
To continue driving, shift the shift position
to D or R.
Insufficient 12-volt battery charge
The parking lock mechanism may not function.
The hybrid system may not be able to start.
The power switch may not be able to be turned
off. In this case, the power switch may be
turned off by applying the parking brake.
After charging the 12-volt battery, the message
may continue to be displayed until the shift
position is changed from P.
A buzzer also sounds.
When parking, choose a level location and
apply the parking brake securely.
Maintain the hybrid system operation state
for approximately 15 minutes or more to
recharge the 12-volt battery.
The hybrid system will not start: Start the
hybrid system by following the “If the
12-volt battery is discharged” procedure
(P. 538).
If the message does not disappear: The
12-volt battery may be deteriorating.
The 12-volt battery may be discharged if
this continues. Have the 12-volt battery
inspected at your Toyota dealer.
Warning messageDetails/Actions
(Flashes)
(Flashes)
Page 512 of 620

5128-2. Steps to take in an emergency
PRIUS v_OM_OM47B12U_(U)
Shift control system malfunction
A buzzer also sounds.
Have the vehicle inspected by your Toyota
dealer.
• The hybrid system may not be able to start.
• The parking lock mechanism may not func-
tion. When parking, choose a level location
and apply the parking brake securely.
• The power switch may not be able to be
turned off. In this case, the power switch
may be turned off by applying the parking
brake.
Shift control system malfunction
A buzzer also sounds.
Have the vehicle inspected by your Toyota
dealer immediately. If not inspected, vehi-
cle systems may stop operating normally.
Shift control system communication malfunction
A buzzer also sounds.
Have the vehicle inspected by your Toyota
dealer.
• The hybrid system may not be able to start.
• May not be switched to the P position.
When parking, choose a level location and
apply the parking brake securely.
• The automatically P position selection func-
tion (P. 184) may not function. Before
turning the power switch off, securely press
the P position switch, and be sure to check
that the shift position is in P by verifying the
shift position or P position switch operation
indicator lights.
• The power switch may not be able to be
turned off. In this case, the power switch
may be turned off by applying the parking
brake.
Warning messageDetails/Actions