5396-4. Using the other interior features
PRIUS PHV_OM_OM47A89E_(EE)
6
Interior features
■Lighting conditions of operation indicator light
*: Depending on the portable device, there are cases where the operation
indicator light will continue being lit up orange even after the charging is
complete.
●When the operation indicator light flashes
When an error occurs, the operation indicator light flashes an
orange color. Handle the error based on the following table.
Operation indicator lightConditions
Turning offWhen the Wireless charger power supply is
off
Green (comes on)On Standby (charging possible state)
When charging is complete*
Orange (comes on)
When placing the portable device on the
charging area (detecting the portable device)
Charging
Operation indicator
lightSuspected causesHandling method
Flashing repeatedly
once every second
(Orange)Vehicle to charger com-
munication failure.
Contact any autho-
rized Toyota dealer or
repairer, or another
duly qualified and
equipped professional.
Repeatedly flashes
3 times continuously
(Orange)
A foreign substance is
between the portable
device and charge area.
Remove the foreign
substance from
between portable
device and the charge
area.
The portable device is
out of sync due to the
device being shifted from
its position.Place the portable
device near the center
of the charge area.
Repeatedly flashes
4 times continuously
(Orange)Temperature rising
within the wireless char-
ger.Stop charging at once
and start charging
again after for a while.
540
PRIUS PHV_OM_OM47A89E_(EE)
6-4. Using the other interior features
■The wireless charger can be operated when
The power switch is in ACCESSORY or ON mode.
■Usable portable devices
Qi standard wireless charge standard can be used on compatible devices.
However, not all Qi standard devices and compatibility are guaranteed.
Starting with mobile phones and smart phones, it is aimed for low power elec-
trically supplied portable devices of no more than 5W.
■When covers and accessories are attached to portable devices
Do not charge in situations where cover and accessories not able to handle
Qi are attached to the portable device. Depending on the type of cover and
accessory, it may not be possible to charge. When charging is not performed
even with the portable device placed on the charge area, remove the cover
and accessories.
■While charging, noise enters the AM radio
Turn off the wireless charger and confirm that the noise has decreased. If the
noise decreases, continuously pushing the power supply switch of the wire-
less charger for 2 seconds, the frequency of the charger can be changed and
the noise can be reduced.
Also, on that occasion, the operation indicator light will flash orange 2 times.
■Important points of the wireless charger
●If the electronic key cannot be detected within the vehicle interior, charging
cannot be done. When the door is opened and closed, charging may be
temporarily suspended.
●When charging, the wireless charging device and portable device will get
warmer, however this is not a malfunction.
When a portable device gets warm while charging, charging may stop due
to the protection function on the portable device side. In this case, when the
temperature of the portable device drops significantly, charge again.
■Operation sounds
When the power supply is turned on, while searching for the portable device a
sound will be produced, however this is not a malfunction.
631
8When trouble arises
PRIUS PHV_OM_OM47A89E_(EE)
8-1. Essential information
Emergency flashers ........... 632
If your vehicle has to
be stopped in an
emergency ....................... 633
8-2. Steps to take in an
emergency
If your vehicle needs
to be towed ...................... 634
If you think something is
wrong ............................... 640
If a warning light turns on
or a warning buzzer
sounds ............................. 641
If a warning message is
displayed ......................... 650
If you have a flat tire .......... 658
If the hybrid system will
not start............................ 676
If the electronic key does
not operate properly ........ 678
If the 12-volt battery is
discharged ....................... 682
If your vehicle
overheats ......................... 688
If the vehicle becomes
stuck ................................ 693
6528-2. Steps to take in an emergency
PRIUS PHV_OM_OM47A89E_(EE)
■Warning messages
The warning messages explained below may differ from the actual messages
according to operation conditions and vehicle specifications.
■ System warning lights
The master warning light does not come on or flash in the following cases.
Instead, a separate system warning light will come on along with a message
shown on the multi-information display.
● “Antilock Brake System Malfunction Visit Your Dealer”:
The ABS warning light comes on. ( P. 642)
● “Braking Power Low Visit Your Dealer”:
The brake system warning light (yellow) will come on. ( P. 641)
● Indicates that a door is not fully closed while the vehicle is stopped.:
The Open door warning light comes on. ( P. 6 4 4 )
■ If “Visit Your Dealer” is shown
The system or part shown on the multi- information display is malfunctioning.
Have the vehicle inspected by any authorized Toyota dealer or repairer, or
another duly qualified and equipped professional.
■ If a message about an operation is shown
● If a message about an operation of the accelerator pedal or brake pedal is
shown
A warning message about an operation of the brake pedal may be shown
while the driving assist systems such as PCS (Pre-Crash Safety system) or
the dynamic radar cruise control with full-speed range is operating. If a
warning message is shown, be sure to decelerate the vehicle or follow an
instruction shown on the multi-information display.
● A warning message is shown when Drive-Start Control, Brake Override Sys-
tem or Intelligent Clearance Sonar (if equipped) operates ( P. 314, 314,
449). Follow the instructions on the multi-information display.
● If a message about an operation of the power switch is shown
An instruction for operation of the power switch is shown when the incorrect
procedure for starting the hybrid system is performed or the power switch is
operated incorrectly. Follow the instructions shown on the multi-information
display to operate the power switch again.
● If a message about a shift operation is shown
To prevent the shift position from being selected incorrectly or the vehicle
from moving unexpectedly, the shift position may be changed automatically
( P. 335) or shift operation may be required. In this case, change the shift
position following the instructions on the multi-information display.
● If a message or image about an open/close state of a part or replenishment
of a consumable is shown
Confirm the part indicated by the multi-information display or a warning light,
and then perform the coping method such as closing the open door or
replenishing a consumable.
6538-2. Steps to take in an emergency
PRIUS PHV_OM_OM47A89E_(EE)
8
When trouble arises
■If “See Owner’s Manual” is shown
● If “Braking Power Low Stop in a Safe Place See Owner’s Manual” is shown,
this may be a malfunction. Immediately stop the vehicle in a safe place and
contact any authorized Toyota dealer or repairer, or another duly qualified
and equipped professional. Continuing to drive the vehicle may be danger-
ous.
● If “Engine Oil Pressure Low” is shown, this may be a malfunction. Immedi-
ately stop the vehicle in a safe place and contact any authorized Toyota
dealer or repairer, or another duly qualified and equipped professional.
● If the following messages are shown, there may be a malfunction. Immedi-
ately have the vehicle inspected by any authorized Toyota dealer or repairer,
or another duly qualified and equipped professional.
• “Plug-in charging system malfunction.”
• “Hybrid System Malfunction”
• “Check Engine”
• “Hybrid Battery System Malfunction”
• “Accelerator System Malfunction”
• “Smart Entry & Start System Malfunction See Owner’s Manual”
■ If “Shift System Not Active Apply Parking Brake Securely While Parking
See Owner’s Manual” is shown
Indicates a temporary operation failure or malfunction in the shift control sys-
tem. Immediately have the vehicle inspected by any authorized Toyota dealer
or repairer, or another duly qualified and equipped professional.
When the message is shown, the hybrid system may not be started or the
shift position may not be changed normally. (Coping method: P. 656)
■ If “Shift System Malfunction Apply Parking Brake Securely While Park-
ing See Owner’s Manual” is shown
Indicates a malfunction in the shift control system. Immediately have the vehi-
cle inspected by any authorized Toyota dealer or repairer, or another duly
qualified and equipped professional.
When the message is shown, the hybrid system may not be started or the
shift position may not be changed normally. (Coping method: P. 656)
■ If “ Switch Malfunction Apply Parking Brake Securely While Parking
See Owner’s Manual” is shown
The P position switch may not operate. Immediately have the vehicle
inspected by any authorized Toyota dealer or repairer, or another duly quali-
fied and equipped professional.
When parking the vehicle, stop the vehicle on level ground and apply the
parking brake firmly.
6548-2. Steps to take in an emergency
PRIUS PHV_OM_OM47A89E_(EE)
■ If “Shift System Malfunction Shifting Unavailable See Owner’s Manual”
is shown
Indicates a malfunction in the shift control system. Immediately have the vehi-
cle inspected by any authorized Toyota dealer or repairer, or another duly
qualified and equipped professional.
The shift position may not be shifted from P to other than P.
■ If “Shift System Malfunction Stop in a Safe Place See Owner’s Manual”
is shown
Indicates a malfunction in the shift control system. Immediately have the vehi-
cle inspected by any authorized Toyota dealer or repairer, or another duly
qualified and equipped professional.
The shift position may not be changed. Stop the vehicle in a safe place.
■ If “Shift System Malfunction See Owner’s Manual” is shown
Indicates a malfunction in the shift control system. Immediately have the sys-
tem inspected by any authorized Toyota dealer or repairer, or another duly
qualified and equipped professional.
The system may not operate properly.
■ If “Low 12-Volt Battery Apply Parking Brake Securely While Parking See
Owner’s Manual” is shown
Indicates that the 12-volt battery charge is insufficient. Charge or replace the
12-volt battery.
● When the message is shown, the hybrid system may not start or the shift
position may not be changed normally. (Coping method: P. 656)
● After charging the 12-volt battery, the message may not go off until the shift
position is changed from P.
■ If “Shifting Unavailable Low 12-Volt Battery See Owner’s Manual” is
shown
Indicates that the shift position cannot be changed because the voltage of the
12-volt battery drops. Charge or replace the 12-volt battery.
(Coping method in the case the 12-volt battery is discharged: P. 682)
■ If “Hybrid System Overheated. Reduced Output Power.” is shown
The message may be shown when driving under severe operating conditions.
(For example, when driving up a long steep hill or driving up a steep hill in
reverse.)
Coping method: P. 688
6558-2. Steps to take in an emergency
PRIUS PHV_OM_OM47A89E_(EE)
8
When trouble arises
■If “Maintenance required for Traction battery cooling parts See owner’s
manual” is shown
There is a possibility that the filter may be clogged, the air intake vent may be
blocked or there may be a gap in the duct.
● When the air intake vents or filters are dirty, clean them by the procedures
on P. 552.
● When the air intake vents or filters are not dirty and the warning message is
shown, have the vehicle inspected at any authorized Toyota dealer or
repairer, or another duly qualified and equipped professional.
■ If “Hybrid Battery Low. Shift Out of to Recharge.” is shown
Message is displayed when the remaining charge for the hybrid battery (trac-
tion battery) is low.
As the hybrid battery (traction battery) can not be charged when the shift
position is in N, when stopped for long periods of time shift the shift position to
P.
■ If “Hybrid Battery Low Hybrid System Stopped Shift to and Restart”
is shown
Message is displayed when the remaining charge for the hybrid battery (trac-
tion battery) is low, because vehicle has been shifted to N for a long period of
time.
When operating the vehicle, shift to P and restart the hybrid system.
■ If “Shift to Position When Parked” is shown
Message is displayed when the driver’s door is opened without turning the
power switch to off with the shift position in any position other than P.
Shift the shift position to P.
■ If “Shift is in Release Accelerator Before Shifting” is shown
Message is displayed when the accelerator pedal has been depressed and
the shift position is in N.
Release the accelerator pedal and shift the shift position to D or R.
■ If “Depress Brake When Vehicle is Stopped. Hybrid System may Over-
heat.” is shown
The message may be shown when the accelerator pedal is depressed to hold
the vehicle while the vehicle is stopped on an uphill, etc.
The hybrid system may overheat. Release the accelerator pedal and depress
the brake pedal.
6568-2. Steps to take in an emergency
PRIUS PHV_OM_OM47A89E_(EE)
■ If “Shifted to Stop Vehicle to Shift to ” is shown
If the P position switch is pressed while driving, the shift position is changed
to N and the message is shown. ( P. 335)
■ If “Auto Power OFF to Conserve Battery” is shown
The power switch has been turned off by the automatic power off function.
When starting the hybrid system next time, operate the hybrid system for
approximately 5 minutes to recharge the 12-volt battery.
■ If “Forward Camera System Unavailable” or “Forward Camera System
Unavailable Clean Windshield” is displayed.
The following systems may be suspended until the problem shown in the
message is resolved.
● PCS (Pre-Crash Safety system)
● LDA (Lane Departure Alert with steering control)
● Dynamic radar cruise control with full-speed range
● AHS (Adaptive High-beam System)
■ If the shift position cannot be changed or the power switch is turned to
ACCESSORY mode even if trying to turn the power switch off when a
warning message is shown
If the 12-volt battery is discharged or the shift control system is malfunction-
ing, the followings may occur.
● The shift position may not be changed to P.
When parking, stop the vehicle on level ground and apply the parking brake
firmly.
● The hybrid system may not start.
● The power switch may be turned to ACCESSORY mode even if trying to
turn the power switch off.
In this case, the power switch may be turned off after applying the parking
brake.
● The automatic P position selection function (P. 336) may not operate.
Before turning the power switch off, be sure to press the P position switch
and check that the shift position is in P by the shift position indicator or P
position switch indicator.
■ Warning buzzer
P. 648