6818-2. Steps to take in an emergency
PRIUS PHV_OM_OM47A89E_(EE)
8
When trouble arises
■Stopping the hybrid system
Set the parking brake, shift the shift position to P and press the power switch
as you normally do when stopping the hybrid system.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced imm ediately when the battery is depleted.
( P. 616)
■ Alarm (if equipped)
Using the mechanical key to lock the doors will not set the alarm system.
If a door is unlocked using the mechanical key when the alarm system is set,
the alarm may be triggered. ( P. 8 1 )
■ Changing power switch modes
Release the brake pedal and press the power switch in step above. The
hybrid system does not start and modes will be changed each time the switch
is pressed. ( P. 329)
■ When the electronic key does not work properly
● Make sure that the smart entry & start system has not been deactivated in
the customization setting. If it is off, turn the function on.
(Customizable features: P. 708)
● Check if battery-saving mode is set. If it is set, cancel the function.
( P. 281)
WARNING
■When using the mechanical key and operating the power windows
Operate the power window after checking to make sure that there is no pos-
sibility of any passenger having any of their body parts caught in the win-
dow.
Also, do not allow children to operate the mechanical key. It is possible for
children and other passengers to get caught in the power window.
3
6898-2. Steps to take in an emergency
PRIUS PHV_OM_OM47A89E_(EE)
8
When trouble arises
The coolant level is satisfactory if it is between the “FULL” and
“LOW” lines on the reservoir.
Reservoir
“FULL” line
“LOW” line
Add coolant if necessary.
Water can be used in an emer-
gency if coolant is unavailable.
Start the hybrid system and turn the air conditioning system on to
check that the radiator cooling fans operate and to check for
coolant leaks from the radiator or hoses.
The fans operate when the temperature setting is adjusted to “LO” and
“A/C” switch ( ) is turned on immediately after a cold start. Con-
firm that the fans are operating by checking the fan sound and air flow. If
it is difficult to check these, turn the “A/C” switch ( ) on and off
repeatedly. (The fans may not operate in freezing temperatures.)
If the fans are not operating:
Stop the hybrid system immediately and contact any authorized
Toyota dealer or repairer, or another duly qualified and equipped
professional.
If the fans are operating:
Have the vehicle inspected at the nearest any authorized Toyota
dealer or repairer, or another duly qualified and equipped profes-
sional.
4
1
2
3
5
6
7
6918-2. Steps to take in an emergency
PRIUS PHV_OM_OM47A89E_(EE)
8
When trouble arises
After stopping the hybrid system and waiting for 5 minutes or
more, start the hybrid system again and check if “Hybrid System
Overheated” is shown on the multi-information display.
If the message does not disappear:
Stop the hybrid system and contact any authorized Toyota dealer
or repairer, or another duly qualified and equipped professional.
If the message is not displayed:
The hybrid system temperature has dropped and the vehicle may
be driven normally.
However, if the message appears again frequently, contact any autho-
rized Toyota dealer or repairer, or another duly qualified and equipped
professional.
WARNING
■ To prevent an accident or injury when inspecting under the hood of
your vehicle
Observe the following precautions.
Failure to do so may result in serious injury such as burns.
● If steam is seen coming from under the hood, do not open the hood until
the steam has subsided. The engine compartment may be very hot.
● After the hybrid system has been turned off, check that the “Accessory”,
“Ignition ON” or mileage display ( P. 208) on the main display and the
“READY” indicator are off.
When the hybrid system is operating, the gasoline engine may automati-
cally start, or the cooling fans may suddenly operate even if the gasoline
engine stops. Do not touch or approach rotating parts such as the fan,
which may lead to fingers or clothing (especially a tie, a scarf or a muffler)
getting caught, resulting in serious injury.
● Do not loosen the coolant reservoir caps while the hybrid system and radi-
ator are hot.
High temperature steam or coolant could spray out.
6
6938-2. Steps to take in an emergency
PRIUS PHV_OM_OM47A89E_(EE)
8
When trouble arises
If the vehicle becomes stuck
Set the parking brake and shift the shift position to P. Stop the
hybrid system.
Remove the mud, snow or sand from around the front wheels.
Place wood, stones or some other material under the front wheels
to help provide traction.
Restart the hybrid system.
Shift the shift position to D or R and release the parking brake.
Then, while exercising caution, depress the accelerator pedal.
■ When it is difficult to free the vehicle
Carry out the following procedures if the tires spin or the vehicle
becomes stuck in mud, dirt or snow:
Press to turn off TRC. ( P. 493)
1
2
3
4
5
722What to do if... (Troubleshooting)
PRIUS PHV_OM_OM47A89E_(EE)
●The seat belt reminder light is flashing
Are the driver and all the passengers wearing the seat belts? (P. 647)
●The parking brake indicator is on
Is the parking brake released? (P. 340)
Depending on the situation, other types of warning buzzer may also sound.
(P. 641, 650)
●Did anyone inside the vehicle open a door during setting the alarm?
The sensor detects it and the alarm sounds. (P. 81)
To stop the alarm, turn the power switch to ON mode or start the hybrid sys-
tem.
●Is the electronic key left inside the vehicle?
Check the message on the multi-information display. (P. 650)
●When a warning light turns on or a warning message is displayed, refer to
P. 641, 650.
A warning buzzer sounds during driving
An alarm is activated and the horn sounds
(vehicles with alarm)
A warning buzzer sounds when leaving the vehicle
A warning light turns on or a warning message is displayed
728Alphabetical index
PRIUS PHV_OM_OM47A89E_(EE)
Doors ................................ 269, 274
Back door .............................. 274
Door glasses ......................... 307
Door lock ............................... 269
Open door warning buzzer.... 644
Open door warning light ........ 644
Outside rear view mirrors ...... 305
Rear door child-protectors .... 272
Side doors ............................. 269
Side windows ........................ 307
Double locking system.............. 80
Drive information ..................... 217
Drive-Start Control................... 314
Driver’s seat belt reminder
light ......................................... 645
Driving ...................................... 312
Break-in tips .......................... 315
Correct posture ....................... 32
Driving in the rain .................. 313
Driving mode select switch ... 412
Plug-in hybrid vehicle driving
tips ...................................... 108
Procedures............................ 312
Winter drive tips .................... 498
Dynamic radar cruise control
with full-speed range ............ 397
ECB (Electronically
Controlled Brake System) .... 491
Eco drive mode ........................ 412
Electric motor
(traction motor)........................ 88
Location .................................. 88
Specification.......................... 699
Electric Power Steering
(EPS) ....................................... 492
Function ................................ 492
Warning light ......................... 642Electronic key .......................... 264
Battery-saving function ......... 281
If the electronic key does not
operate properly ................. 678
Replacing the battery ............ 616
Electronically Controlled
Brake System (ECB) ............. 491
Emergency, in case of
If a warning buzzer sounds ... 641
If a warning light turns on...... 641
If a warning message is
displayed ............................ 650
If the 12-volt battery is
discharged .......................... 682
If the electronic key does not
operate properly ................. 678
If the hybrid system will not
start .................................... 676
If you have a flat tire ............. 658
If you lose your keys ..... 265, 268
If you think something is
wrong.................................. 640
If your vehicle becomes
stuck ................................... 693
If your vehicle has to be
stopped in an emergency ... 633
If your vehicle needs to be
towed .................................. 634
If your vehicle overheats ....... 688
Emergency brake signal ......... 492
Emergency flashers ................ 632
Emergency brake signal ....... 492
Emergency tire puncture
repair kit ................................. 658
Energy monitor ................ 218, 257
E
729Alphabetical index
PRIUS PHV_OM_OM47A89E_(EE)
Engine
Accessory mode ................... 329
Compartment ........................ 566
Engine switch ........................ 327
Exhaust gas precautions......... 50
Hood ..................................... 563
How to start the hybrid
system ................................ 327
Identification number............. 698
If the hybrid system will not
start..................................... 676
If your vehicle has to be
stopped in an emergency ... 633
Ignition switch
(power switch) .................... 327
Overheating .......................... 688
Power switch ......................... 327
Engine coolant ......................... 570
Capacity ................................ 702
Checking ............................... 570
Preparing and checking
before winter....................... 498Engine oil ................................. 567
Capacity ................................ 700
Checking ............................... 567
Oil pressure warning light ..... 642
Preparing and checking
before winter....................... 498
Engine switch .......................... 327
Auto power off function ......... 329
Changing the power switch
modes................................. 329
If your vehicle has to be
stopped in an emergency ... 633
Starting the hybrid system .... 327
EPS (Electronic Power
Steering)................................. 492
Function ................................ 492
Warning light ......................... 642
EV City mode switch ................. 92
EV driving range ...................... 111
EV mode ..................................... 89
EV/HV mode selection
switch ....................................... 92
Exhaust gas precautions .......... 50
730Alphabetical index
PRIUS PHV_OM_OM47A89E_(EE)
Flat tire ...................................... 658
Floor mats .................................. 30
Fluid
Brake..................................... 704
Transmission......................... 703
Washer.................................. 578
Fog lights.................................. 351
Replacing light bulbs ............. 628
Switch ................................... 351
Follow me home system ......... 342
Footwell lights.......................... 522
Front doors............................... 269
Front fog lights ........................ 351
Replacing light bulbs ............. 628
Switch ................................... 351
Front passenger’s seat belt
reminder light ........................ 645
Front position lights ................ 341
Light switch ........................... 341
Replacing light bulbs ............. 628
Front seats ............................... 296
Adjustment ............................ 296
Cleaning ................................ 551
Correct driving posture............ 32
Head restraints...................... 299
Seat heaters.......................... 520
Front turn signal lights............ 339
Replacing light bulbs ............. 628
Turn signal lever ................... 339
Fuel ........................................... 355
Capacity ................................ 698
Fuel gauge ............................ 207
Information ............................ 706
Refueling ............................... 355
Type ...................................... 698
Warning light ......................... 644Fuel consumption............ 229, 260
Average fuel consumption .... 229
Current fuel consumption...... 260
Fuel filler door.......................... 357
Opener .................................. 357
Refueling............................... 355
When the fuel filler door
cannot be opened............... 357
Fuses ........................................ 619
Glove box ................................. 526
Hands-free system
(for cellular phone)
*
Head restraints ........................ 299
Head-up display ....................... 249
Headlights ................................ 341
AHS (Adaptive High-beam
System) .............................. 345
Automatic headlight
leveling ............................... 343
Follow me home system ....... 342
Light switch ........................... 341
Replacing light bulbs............. 628
Heaters
Automatic air conditioning
system ................................ 504
Outside rear view mirrors...... 509
Seat heaters ......................... 520
High coolant temperature
warning light .......................... 644
High mounted stoplight
Replacing .............................. 628
High-voltage components ...... 101
Hill-start assist control............ 491
Hood ......................................... 563
F
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