
HIGHLANDER_U (OM48F09U)
Pictorial indexSearch by illustration
1For safety
and securityMake sure to read through them
2Instrument
clusterHow to read the gauges and meters, the variety of
warning lights and indicators, etc.
3
Operation of
each
componentOpening and closing the doors and windows,
adjustment before driving, etc.
4DrivingOperations and advice which are necessary for
driving
5Audio systemOperating the audio system
6Interior featuresUsage of the interior features, etc.
7Maintenance
and careCaring for your vehicle and maintenance
procedures
8When trouble
arisesWhat to do in case of malfunction or emergency
9Vehicle
specificationsVehicle specifications, customizable features, etc.
10For ownersReporting safety defects for U.S. owners, and seat
belt and SRS airbag instructions for Canadian
owners
IndexSearch by symptom
Search alphabetically

TABLE OF CONTENTS2
HIGHLANDER_U (OM48F09U)For your information....................... 8
Reading this manual .................... 12
How to search .............................. 13
Pictorial index .............................. 14
1-1. For safe use
Before driving ...................... 26
For safety drive ................... 28
Seat belts ............................ 30
SRS airbags ........................ 40
Front passenger occupant classification system ......... 53
Safety information for children ............................. 60
Child restraint systems ........ 61
Installing child restraints ...... 65
Exhaust gas precautions ..... 79
1-2. Theft deterrent system Engine immobilizer system............................... 80
Alarm ................................... 82
2. Instrument cluster Warning lights and indicators........................... 86
Gauge and meters .............. 92
Multi-information display (with monochrome
display).............................. 95
Multi-information display (with color display) ............ 99
Eco Driving Indicator ......... 105
Fuel consumption information ...................... 107 3-1. Key information
Keys................................... 112
3-2. Opening, closing and locking the doors
Side doors ......................... 119
Back door .......................... 127
Glass hatch........................ 141
Smart key system .............. 146
3-3. Adjusting the seats Front seats......................... 154
Rear seats ......................... 156
Driving position memory .... 163
Head restraints .................. 167
3-4. Adjusting the steering wheel and mirrors
Steering wheel ................... 171
Inside rear view mirror ....... 173
Outside rear view mirrors ............................. 175
3-5. Opening and closing the windows
Power windows.................. 177
Moon roof .......................... 181
Panoramic moon roof ........ 185
1For safety and security
2Instrument cluster
3Operation of each
component

TABLE OF CONTENTS6
HIGHLANDER_U (OM48F09U)7-1. Maintenance and care
Cleaning and protecting the vehicle exterior .......... 488
Cleaning and protecting the vehicle interior ........... 492
7-2. Maintenance Maintenance requirements ................... 495
General maintenance ........ 498
Emission inspection and maintenance (I/M)
programs ......................... 502
7-3. Do-it-yourself maintenance
Do-it-yourself service precautions ..................... 503
Hood.................................. 505
Positioning a floor jack ...... 507
Engine compartment ......... 508
Tires .................................. 520
Tire inflation pressure........ 531
Wheels .............................. 534
Air conditioning filter .......... 536
Wireless remote control/ electronic key battery ...... 538
Checking and replacing fuses ............................... 541
Light bulbs ......................... 545 8-1. Essential information
Emergency flashers ........... 560
If your vehicle has to be stopped
in an emergency .............. 561
8-2. Steps to take in an emergency
If your vehicle needs to be towed ...................... 563
If you think something is wrong ........................... 567
Fuel pump shut off system ............................. 568
If a warning light turns on or a warning buzzer
sounds ............................. 569
If a warning message is displayed...................... 578
If you have a flat tire .......... 596
If the engine will not start ........................... 621
If the shift lever cannot be shifted from P ............. 623
If the electronic key does not operate properly ....... 624
If the vehicle battery is discharged ................... 627
If your vehicle overheats.... 632
If the vehicle becomes stuck ................................ 635
7Maintenance and care8When trouble arises

14
HIGHLANDER_U (OM48F09U)
Pictorial index
Pictorial index
■Exterior
Doors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 119
Locking/unlocking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 119
Opening/closing the side windows. . . . . . . . . . . . . . . . . . . . . . P. 177
Locking/unlocking by using the mechanical key
* . . . . . . . . . . P. 624
Warning lights/warning messages . . . . . . . . . . . . . . . . . . P. 571, 580
Back door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 127
Locking/unlocking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 119
Warning lights/warning messages . . . . . . . . . . . . . . . . . . P. 571, 581
Glass hatch
* . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 141
Warning lights/warning messages . . . . . . . . . . . . . . . . . . P. 571, 582
Outside rear view mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 175
Adjusting the mirror angle . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 175
Folding the mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 175
Driving position memory
* . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 163
Defogging the mirrors
* . . . . . . . . . . . . . . . . . . . . . . . . . . P. 428, 434
Windshield wipers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 253
Precautions against winter season . . . . . . . . . . . . . . . . . . . . . P. 326
To prevent freezing (windshield wiper de-icer)
*. . . . . . . . P. 428, 435
1
2
3
4
5

15Pictorial index
HIGHLANDER_U (OM48F09U)Fuel filler door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 259
Refueling method. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 259
Fuel type/fuel tank capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 641
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 520
Tire size/inflation pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 648
Winter tires/tire chain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 326
Checking/rotation/tire pressure warning system . . . . . . . . . . . P. 520
Coping with flat tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 596
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 505
Opening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 505
Engine oil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 642
Coping with overheat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 632
Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 581
Headlights/daytime running lights . . . . . . . . . . . . . . . . . . . . P. 241
Front fog lights
*. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 252
Turn signal lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 239
Stop/tail lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 241
Hill-start assist control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 301
Downhill assist control system
*. . . . . . . . . . . . . . . . . . . . . . . . P. 307
License plate lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 241
Back-up lights
Shifting the shift lever to R . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 234
Side marker lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 241
6
7
8
Light bulbs of the exterior lights for driving
(Replacing method: P. 545, Watts: P. 651)
*: If equipped
9
10
11
12
13
14
15

16Pictorial index
HIGHLANDER_U (OM48F09U)
■Instrument panel
Engine switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 225, 228
Starting the engine/changing the modes . . . . . . . . . . . . . P. 225, 228
Emergency stop of the engine . . . . . . . . . . . . . . . . . . . . . . . . . P. 561
When the engine will not start . . . . . . . . . . . . . . . . . . . . . . . . . P. 621
Warning messages
*1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 592
Shift lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 234
Changing the shift position. . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 234
Precautions against towing . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 563
When the shift lever does not move. . . . . . . . . . . . . . . . . . . . . P. 623
Meters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 92
Reading the meters/adjusting the meter light . . . . . . . . . . . . . . P. 92
Warning lights/indicator lights . . . . . . . . . . . . . . . . . . . . . . . . . . P. 86
When the warning lights come on . . . . . . . . . . . . . . . . . . . . . . P. 569
Multi-information display . . . . . . . . . . . . . . . . . . . . . . . . . P. 95, 99
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 9 5, 99
When a warning message or indicator is displayed . . . . . . . . . P. 578
1
2
3

17Pictorial index
HIGHLANDER_U (OM48F09U)Parking brake . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 240
Applying/releasing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 240
Precautions against winter season . . . . . . . . . . . . . . . . . . . . . P. 327
Warning buzzer/message . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 578
Turn signal lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 239
Headlight switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 241
Headlights/tail lights/daytime running lights . . . . . . . . . . . . . . . P. 241
Front fog lights
*1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 252
Wiper and washer switch . . . . . . . . . . . . . . . . . . . . . . . P. 253, 257
Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 253, 257
Adding washer fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 519
Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 588
Emergency flasher switch . . . . . . . . . . . . . . . . . . . . . . . . . . P. 560
Hood lock release lever. . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 505
Tilt and telescopic steering lock release lever . . . . . . . . . . P. 171
Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 171
Manual air conditioning system
*1 . . . . . . . . . . . . . . . . . . . . P. 426
Automatic air conditioning system
*1 . . . . . . . . . . . . . . . . . P. 432
Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 426, 432
Rear window defogger . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 428, 434
Audio system
*1, 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 340
Navigation system
*1, 3
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 461
Power back door main switch
*1. . . . . . . . . . . . . . . . . . . . . . P. 130
Fuel filler door opener switch . . . . . . . . . . . . . . . . . . . . . . . . P. 261
*1: If equipped
*2: For Entune Audio Plus, refer to “NAVIGATION AND MULTIMEDIA SYSTEM OWNER’S MANUAL”.
*3: Refer to “NAVIGATION AND MULTIMEDIA SYSTEM OWNER’S MANUAL”.
4
5
6
7
8
9
10
11
12
13
14

381-1. For safe use
HIGHLANDER_U (OM48F09U)
WARNING
■When children are in the vehicle
Do not allow children to play with the seat belt. If the seat belt becomes
twisted around a child’s neck, it may lead to choking or other serious injuries
that could result in death.
If this occurs and the buckle cannot be unfastened, scissors should be used
to cut the belt.
■ Seat belt pretensioners (front seats)
If the pretensioner has activated, the SRS warning light will come on. In that
case, the seat belt cannot be used again and must be replaced at your
Toyota dealer.
■ Adjustable shoulder anchor (front seats)
Always make sure the shoulder belt is positioned across the center of your
shoulder. The belt should be kept away from your neck, but not falling off
your shoulder. Failure to do so could reduce the amount of protection in an
accident and cause death or serious injuries in the event of a sudden stop,
sudden swerve or accident. ( P. 33)
■ Seat belt damage and wear
●Do not damage the seat belts by allowing the belt, plate, or buckle to be
jammed in the door.
● Inspect the seat belt system periodically. Check for cuts, fraying, and loose
parts. Do not use a damaged seat belt until it is replaced. Damaged seat
belts cannot protect an occupant from death or serious injury.
● Ensure that the belt and plate are locked and the belt is not twisted.
If the seat belt does not function correctly, immediately contact your Toyota
dealer.
● Replace the seat assembly, including the belts, if your vehicle has been
involved in a serious accident, even if there is no obvious damage.
● Do not attempt to install, remove, modify, disassemble or dispose of the
seat belts. Have any necessary repairs carried out by your Toyota dealer.
Inappropriate handling may lead to incorrect operation.