Page 379 of 572

3797-1. Maintenance and care
7
Maintenance and care
CAMRY_HV_U (OM33C35U)n
When using a car wash
If the door handle becomes wet while the electronic key is within the ef\
fective
range, the door may lock and unlock repeatedly. In that case, follow the fol-
lowing correction procedures to wash the vehicle:
lPlace the key in a position 6 ft. (2 m) or more separate from the vehicle
while the vehicle is being washed. (Take care to ensure that the key is not
stolen.)
l Set the electronic key to battery-saving mode to disable the smart key sys-
tem. ( P. 123)
n Aluminum wheels (if equipped)
lRemove any dirt immediately by using a neutral detergent. Do not use hard
brushes or abrasive cleaners. Do not use strong or harsh chemical clean-
ers.
Use the same mild detergent and wax as used on the paint.
l Do not use detergent on the wheels when they are hot, for example after
driving for long distance in the hot weather.
l Wash detergent from the wheels immediately after use.
n Bumpers
Do not scrub with abrasive cleaners.
WARNING
nWhen washing the vehicle
Do not apply water to the inside of the engine compartment. Doing so may
cause the electrical components etc. to catch fire.
n Precautions regarding the exhaust pipes
Exhaust gasses cause the exhaust pipes to become quite hot.
When washing the vehicle, be careful not to touch the pipes until it has
cooled sufficiently, as touching a hot exhaust pipes can cause burns.
n Precaution regarding the rear bump er with Blind Spot Monitor (if
equipped)
If the paint of the rear bumper is chipped or scratched, the system may mal-
function. If this occurs, avoid using the system and consult your Toyota
dealer.
Page 405 of 572

4057-3. Do-it-yourself maintenance
7
Maintenance and care
CAMRY_HV_U (OM33C35U)
Make sure that the 12-volt battery terminals are not corroded and that
there are no loose connections, cracks, or loose clamps.
Terminals
Hold-down clamp
n Before recharging
When recharging, the 12-volt battery produces hydrogen gas which is flam-
mable and explosive. Therefore, observe the following precautions before
recharging:
lIf recharging with the 12-volt battery installed on the vehicle, be sure to dis-
connect the ground cable.
l Make sure the power switch on the charger is off when connecting and dis-
connecting the charger cables to the 12-volt battery.
n After recharging/reconnecting the 12-volt battery
lUnlocking the doors using the smart key system may not be possible imme-
diately after reconnecting the 12-volt battery. If this happens, use the wire-
less remote control or the mechanical key to lock/unlock the doors.
l Start the hybrid system with the power switch in ACCESSORY mode. The
hybrid system may not start with the power switch turned off. However, the
hybrid system will operate normally from the second attempt.
l The power switch mode is recorded by the vehicle. If the 12-volt battery is
reconnected, the vehicle will return the power switch mode to the status it
was in before the 12-volt battery was disconnected. Make sure to turn off
the power before disconnecting the 12-volt battery. Take extra care when
connecting the 12-volt battery if the power switch mode prior to discharge is
unknown.
If the system will not start even after multiple attempts, contact your Toyota
dealer.
Exterior
1
2
Page 425 of 572
4257-3. Do-it-yourself maintenance
7
Maintenance and care
CAMRY_HV_U (OM33C35U)
lFlathead screwdriver
l Small flathead screwdriver
l Lithium battery CR2032
Take out the mechanical key.
Remove the cover.
To prevent damage to the key,
cover the tip of the screwdriver with
a rag.
Remove the depleted battery.
Insert a new battery with the “+”
terminal facing up.
Electronic key batter y
Replace the battery with a new one if it is depleted.
You will need the following items:
Replacing the battery
1
2
3
Page 426 of 572

4267-3. Do-it-yourself maintenance
CAMRY_HV_U (OM33C35U)
nUse a CR2032 lithium battery
lBatteries can be purchased at your Toyota dealer, local electrical appliance
shops or camera stores.
l Replace the battery only with the same or equivalent type recommended by
the manufacturer.
l Dispose of used batteries according to local laws.
n If the key battery is depleted
The following symptoms may occur:
lThe smart key system and wireless remote control will not function properly.
l The operational range will be reduced.
WARNING
n Removed battery and other parts
These parts are small and if swallowed by a child, they can cause choking.
Keep away from children. Failure to do so could result in death or serious
injury.
NOTICE
nFor normal operation after replacing the battery
Observe the following precautions to prevent accidents:
lAlways work with dry hands.
Moisture may cause the battery to rust.
l Do not touch or move any other component inside the remote control.
l Do not bend either of the battery terminals.
Page 439 of 572
439
8When trouble arises
CAMRY_HV_U (OM33C35U)8-1. Essential information
Emergency flashers .......... 440
If your vehicle has to be stopped in an
emergency ...................... 441
8-2. Steps to take in an emergency
If your vehicle needs to be towed ......................... 442
If you think something is wrong .............................. 445
If a warning light turns on or a warning buzzer
sounds ............................ 446
If a warning message or indicator is displayed ...... 455
If you have a flat tire.......... 473
If the hybrid system will not start ..................... 484
If the shift lever cannot be shifted from P ............. 486
If the electronic key does not operate
properly ........................... 487
If the vehicle 12-volt battery is discharged ....... 490
If your vehicle overheats ........................ 496
If the vehicle becomes stuck ............................... 500
Page 467 of 572

4678-2. Steps to take in an emergency
8
When trouble arises
CAMRY_HV_U (OM33C35U)
InteriorbuzzerExterior buzzerWarning messageDetails/Actions
Con-
tinu-
ous The driver’s door was opened
when the shift lever was not in
P and the power switch was not
turned off.
Shift the shift lever to P.
Con-
tinu-
ousContin-
uous
The driver’s door was opened
and closed while the electronic
key was not in the vehicle, the
shift lever was not in P and the
power switch was not turned
off.
Shift the shift lever to P.
Bring the electronic key
back into the vehicle.
Once3 times
The driver’s door was opened
and closed while the electronic
key was not in the vehicle, the
shift lever was in P and the
power switch was not turned
off.
Turn the power switch off.
Bring the electronic key
back into the vehicle.
The electronic key was carried
outside the vehicle and a door
other than the driver’s door was
opened and closed while the
power switch was in a mode
other than off.
Bring the electronic key
back into the vehicle.
(Flashes)
(Displayed alternately)
(Flashes)
(Flashes)
Page 468 of 572
4688-2. Steps to take in an emergency
CAMRY_HV_U (OM33C35U)
OnceContin-
uous
An attempt was made to exit
the vehicle with the electronic
key and lock the doors without
first turning the power switch off
when the shift lever was in P.
Turn the power switch off
and lock the doors again.
Once
The electronic key is not
detected when an attempt is
made to start the hybrid sys-
tem.
Start the hybrid system
with the electronic key
present.
9
times
An attempt was made to drive
when the electronic key was not
inside the vehicle.
Confirm that the elec-
tronic key is inside the
vehicle.
Interior
buzzerExterior buzzerWarning messageDetails/Actions
(Displayed alternately)
(Flashes)
(Flashes)
(Flashes)
Page 469 of 572
4698-2. Steps to take in an emergency
8
When trouble arises
CAMRY_HV_U (OM33C35U)
Contin-
uous
An attempt was made to lock
the doors using the smart key
system while the electronic key
was still inside the vehicle.
Retrieve the electronic key
from the vehicle and lock
the doors again.
OnceContin-
uous
An attempt was made to lock
either front door by opening a
door and putting the inside lock
button into the lock position,
then closing the door with the
electronic key still inside the
vehicle.
Retrieve the electronic key
from the vehicle and lock
the doors again.
Once
The electronic key has a low
battery.
Replace the electronic key
battery. ( P. 425)
Once
The steering lock could not be
released within 3 seconds of
the power switch being
pressed.
Press the power switch
while depressing the brake
pedal and moving the
steering wheel left and
right.
Interior
buzzerExterior buzzerWarning messageDetails/Actions
(Flashes)
(Flashes)
(Flashes)