TABLE OF CONTENTS6
C-HR_HV_OM_Europe_OM10538E
7-1. Maintenance and care
Cleaning and protecting
the vehicle exterior ..........512
Cleaning and protecting
the vehicle interior ...........517
7-2. Maintenance
Maintenance
requirements....................520
7-3. Do-it-yourself maintenance
Do-it-yourself service
precautions ......................523
Hood ..................................526
Positioning a floor jack .......528
Engine compartment..........529
Tires ...................................541
Tire inflation pressure ........553
Wheels ...............................555
Air conditioning filter ..........558
Electronic key battery ........561
Checking and replacing
fuses ................................564
Light bulbs .........................568
8-1. Essential information
Emergency flashers .......... 586
If your vehicle has to
be stopped in an
emergency ...................... 587
8-2. Steps to take in an
emergency
If your vehicle needs
to be towed ..................... 588
If you think something is
wrong .............................. 594
If a warning light turns
on or a warning buzzer
sounds ............................ 595
If a warning message
is displayed ..................... 606
If you have a flat tire
(vehicles with
an emergency tire
puncture repair kit) ......... 612
If you have a flat tire
(vehicles with
a spare tire) ..................... 632
If the hybrid system will
not start ........................... 646
If the electronic key does
not operate properly ........ 648
If the 12-volt battery is
discharged ...................... 651
If your vehicle
overheats ........................ 657
If the vehicle becomes
stuck................................ 662
7Maintenance and care8When trouble arises
16Pictorial index
C-HR_HV_OM_Europe_OM10538E
■Instrument panel (left-hand drive vehicles)
Power switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 221
Starting the hybrid system/changing the modes . . . . . . . . . . . P. 221
Emergency stop of the hybrid system . . . . . . . . . . . . . . . . . . . P. 587
When the hybrid system will not start . . . . . . . . . . . . . . . . . . . P. 646
Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 606
Shift lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 231
Shifting the shift lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 231
Precautions against towing . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 588
When the shift lever does not move . . . . . . . . . . . . . . . . . . . . P. 233
Meters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 125
Reading the meters/adjusting the instrument
cluster light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 125
Warning lights/indicator lights . . . . . . . . . . . . . . . . . . . . . . . . . P. 116
When the warning lights come on . . . . . . . . . . . . . . . . . . . . . . P. 5951
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24Pictorial index
C-HR_HV_OM_Europe_OM10538E
■Instrument panel (right-hand drive vehicles)
Power switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 221
Starting the hybrid system/changing the modes . . . . . . . . . . . P. 221
Emergency stop of the hybrid system . . . . . . . . . . . . . . . . . . . P. 587
When the hybrid system will not start . . . . . . . . . . . . . . . . . . . P. 646
Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 606
Shift lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 231
Shifting the shift lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 231
Precautions against towing . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 588
When the shift lever does not move . . . . . . . . . . . . . . . . . . . . P. 233
Meters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 125
Reading the meters/adjusting the instrument
cluster light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 125
Warning lights/indicator lights . . . . . . . . . . . . . . . . . . . . . . . . . P. 116
When the warning lights come on . . . . . . . . . . . . . . . . . . . . . . P. 5951
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371-1. For safe use
1
For safety and security
C-HR_HV_OM_Europe_OM10538E
Make sure that you can see the rear of the vehicle clearly by adjusting
the inside and outside rear view mirrors properly. ( P. 188, 190)
Adjusting the mirrors
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
● Do not adjust the position of the driver’s seat while driving.
Doing so could cause the driver to lose control of the vehicle.
● Do not place a cushion between the driver or passenger and the seatback.
A cushion may prevent correct posture from being achieved, and reduce
the effectiveness of the seat belt and head restraint.
● Do not place anything under the front seats.
Objects placed under the front seats may become jammed in the seat
tracks and stop the seat from locking in place. This may lead to an acci-
dent and the adjustment mechanism may also be damaged.
● Always observe the legal speed limit when driving on public roads.
● When driving over long distances, take regular breaks before you start to
feel tired.
Also, if you feel tired or sleepy while driving, do not force yourself to con-
tinue driving and take a break immediately.
881-3. Hybrid system
C-HR_HV_OM_Europe_OM10538E
◆When stopped/during start off
The gasoline engine stops* when the vehicle is stopped. During
start off, the electric motor (traction motor) drives the vehicle. At
slow speeds or when traveling down a gentle slope, the engine is
stopped* and the electric motor (traction motor) is used.
When shift lever is in N, the hybrid battery (traction battery) is not
being charged.
*: When the hybrid battery (traction battery) requires charging or the engine
is warming up, etc., the gasoline engine will not automatically stop.
( P. 89)
◆During normal driving
The gasoline engine is predominantly used. The electric motor
(traction motor) charges the hybrid battery (traction battery) as nec-
essary.
◆When accelerating sharply
When the accelerator pedal is depressed heavily, the power of the
hybrid battery (traction battery) is added to that of the gasoline
engine via the electric motor (traction motor).
◆When braking (regenerative braking)
The wheels operate the electric motor (traction motor) as a power
generator, and the hybrid battery (traction battery) is charged.
891-3. Hybrid system
1
For safety and security
C-HR_HV_OM_Europe_OM10538E
■Regenerative braking
In the following situations, kinetic ener gy is converted to electric energy and
deceleration force can be obtained in c onjunction with the recharging of the
hybrid battery (traction battery).
● The accelerator pedal is released while driving with the shift lever in D or B.
● The brake pedal is depressed while driving with the shift lever in D or B.
■ EV indicator
■ Conditions in which the gasoline engine may not stop
The gasoline engine starts and stops automatically. However, it may not stop
automatically in the following conditions*:
● During gasoline engine warm-up
● During hybrid battery (traction battery) charging
● When the temperature of the hybrid battery (traction battery) is high or low
● When the heater is switched on
*: Depending on the circumstances, the gasoline engine may also not stop
automatically in situations other than those above.
The EV indicator comes on when the
vehicle is driven using only the electric
motor (traction motor) or the gasoline
engine is stopped.
901-3. Hybrid system
C-HR_HV_OM_Europe_OM10538E
■ Charging the hybrid battery (traction battery)
As the gasoline engine charges the hybrid battery (traction battery), the bat-
tery does not need to be charged from an outside source. However, if the
vehicle is left parked for a long time the hybrid battery (traction battery) will
slowly discharge. For this reason, be sure to drive the vehicle at least once
every few months for at least 30 minutes or 16 km (10 miles). If the hybrid
battery (traction battery) becomes fully discharged and you are unable to start
the hybrid system, contact any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer.
■ Charging the 12-volt battery
P. 653
■ After the 12-volt battery has discharged or when the terminal has been
removed and installed during exchange, etc.
The gasoline engine may not stop even if the vehicle is being driven by the
hybrid battery (traction battery). If this continues for a few days, contact any
authorized Toyota retailer or Toyota authorized repairer, or any reliable
repairer.
911-3. Hybrid system
1
For safety and security
C-HR_HV_OM_Europe_OM10538E
■ Sounds and vibrations specific to a hybrid vehicle
There may be no engine sound or vibration even though the vehicle is able to
move with the “READY” indicator is illuminated. For safety, apply the parking
brake and make sure to shift the shift lever to P when parked.
The following sounds or vibrations may occur when the hybrid system is
operating and are not a malfunction:
● Motor sounds may be heard from the engine compartment.
● Sounds may be heard from the hybrid battery (traction battery) when the
hybrid system starts or stops.
● Relay operating sounds such as a snap or soft clank will be emitted from the
hybrid battery (traction battery), behind the rear seats, when the hybrid sys-
tem is started or stopped.
● Sounds from the hybrid system may be heard when the back door is open.
● Sounds may be heard from the transmission when the gasoline engine
starts or stops, when driving at low speeds, or during idling.
● Engine sounds may be heard when accelerating sharply.
● Sounds may be heard due to regenerative braking when the brake pedal is
depressed or as the accelerator pedal is released.
● Vibration may be felt when the gasoline engine starts or stops.
● Cooling fan sounds may be heard from the air intake vent. (P. 93)
■ Maintenance, repair, recycling, and disposal
Contact any authorized Toyota retailer or Toyota authorized repairer, or any
reliable repairer regarding maintenance, repair, recycling and disposal. Do
not dispose of the vehicle yourself.