Page 651 of 712
6518-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10538E
8
When trouble arises
If the 12-volt battery is discharged
If you have a set of jumper (or booster) cables and a second vehicle
with a 12-volt battery, you can jump start your vehicle by following the
steps below.
Vehicles with an alarm
( P. 106):
Confirm that the electronic key
is being carried.
When connecting the jumper (or
booster) cables, depending on the
situation, the alarm may activate
and the doors may lock. ( P. 109)
Open the hood. (P. 526)
The following procedures may be used to start the hybrid sys-
tem if the vehicle’s 12-volt battery is discharged.
You can also call any authorized Toyota retailer or Toyota autho-
rized repairer, or any reliable repairer or a qualified repair shop.
1
2
Page 652 of 712

6528-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10538E
Connect the jumper cables according to the following procedure:
Connect a positive jumper cable clamp to the positive (+) battery
terminal on your vehicle.
Connect the clamp on the other end of the positive cable to the
positive (+) battery terminal on the second vehicle.
Connect a negative cable clamp to the negative (-) battery termi-
nal on the second vehicle.
Connect the clamp at the other end of the negative cable to a
solid, stationary, unpainted metallic point away from the 12-volt
battery and any moving parts, as shown in the illustration.
Start the engine of the second vehicle. Increase the engine speed
slightly and maintain at that level for approximately 5 minutes to
recharge the 12-volt battery of your vehicle.
Maintain the engine speed of the second vehicle and start the
hybrid system of your vehicle by turning the power switch to ON
mode.
Make sure the “READY” indicator comes on. If the indicator light
does not come on, contact any authorized Toyota retailer or Toyota
authorized repairer, or any reliable repairer.
3
1
2
3
4
4
5
6
Page 653 of 712

6538-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10538E
8
When trouble arises
Once the hybrid system has started, remove the jumper cables in
the exact reverse order from which they were connected.
Once the hybrid system starts, have the vehicle inspected at any
authorized Toyota retailer or Toyota authorized repairer, or any reliable
repairer as soon as possible.
■ Starting the hybrid system when the 12-volt battery is discharged
The hybrid system cannot be started by push-starting.
■ To prevent 12-volt battery discharge
● Turn off the headlights and the audio system while the hybrid system is off.
● Turn off any unnecessary electrical components when the vehicle is running
at a low speed for an extended period, such as in heavy traffic.
■ When the 12-volt battery is removed or discharged
● Information stored in the ECU is cleared. When the 12-volt battery is
depleted, have the vehicle inspected at any authorized Toyota retailer or
Toyota authorized repairer, or any reliable repairer.
● Some systems may require initialization. (P. 689)
■ When removing the 12-volt battery terminals
When the 12-volt battery terminals are removed, the information stored in the
ECU is cleared. Before removing the 12-volt battery terminals, contact any
authorized Toyota retailer or Toyota authorized repairer, or any reliable
repairer.
■ Charging the 12-volt battery
The electricity stored in the 12-volt battery will discharge gradually even when
the vehicle is not in use, due to natural discharge and the draining effects of
certain electrical appliances. If the vehicle is left for a long time, the 12-volt
battery may discharge, and the hybrid system may be unable to start. (The
12-volt battery recharges automatically while the hybrid system is operating.)
7
Page 654 of 712

6548-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10538E
■ When recharging or replacing the 12-volt battery
● In some cases, it may not be possible to unlock the doors using the smart
entry & start system when the 12-volt battery is discharged. Use the wire-
less remote control or the mechanical key to lock or unlock the doors.
● The hybrid system may not start on the first attempt after the 12-volt battery
has recharged but will start normally after the second attempt. This is not a
malfunction.
● The power switch mode is memorized by the vehicle. When the 12-volt bat-
tery is reconnected, the system will return to the mode it was in before the
12-volt battery was discharged. Before disconnecting the 12-volt battery,
turn the power switch off.
If you are unsure what mode the power switch was in before the 12-volt bat-
tery discharged, be especially careful when reconnecting the 12-volt battery.
■ When exchanging the 12-volt battery
● Use a 12-volt battery that conforms to European regulations.
● Use a 12-volt battery with the same case size as the previous 12-volt battery
and an equivalent 20 hour rate capacity (20HR) or greater.
• If the sizes differ, the 12-volt battery cannot be properly secured.
• If the 20 hour rate capacity is low, even if the time period where the vehi-
cle is not used is a short time, the 12-volt battery may discharge and the
hybrid system may not be able to start.
● For details, consult any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer.
Page 655 of 712

6558-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10538E
8
When trouble arises
WARNING
■When removing the 12-volt battery terminals
Always remove the negative (-) terminal first. If the positive (+) terminal con-
tacts any metal in the surrounding area when the positive (+) terminal is
removed, a spark may occur, leading to a fire in addition to electrical shocks
and death or serious injury.
■ Avoiding 12-volt battery fires or explosions
Observe the following precautions to prevent accidentally igniting the flam-
mable gas that may be emitted from the 12-volt battery:
● Make sure each jumper cable is connected to the correct terminal and that
it is not unintentionally in contact with any other than the intended terminal.
● Do not allow the other end of the jumper cable connected to the “+” termi-
nal to come into contact with any other parts or metal surfaces in the area,
such as brackets or unpainted metal.
● Do not allow the + and - clamps of the jumper cables to come into contact
with each other.
● Do not smoke, use matches, cigarette lighters or allow open flame near
the 12-volt battery.
■ 12-volt battery precautions
The 12-volt battery contains poisonous and corrosive acidic electrolyte,
while related parts contain lead and lead compounds. Observe the following
precautions when handling the 12-volt battery:
● When working with the 12-volt battery, always wear safety glasses and
take care not to allow any battery fluids (acid) to come into contact with
skin, clothing or the vehicle body.
● Do not lean over the 12-volt battery.
● In the event that battery fluid comes into contact with the skin or eyes,
immediately wash the affected area with water and seek medical attention.
Place a wet sponge or cloth over the affected area until medical attention
can be received.
● Always wash your hands after handling the 12-volt battery support, termi-
nals, and other battery-related parts.
● Do not allow children near the 12-volt battery.
Page 669 of 712
6699-1. Specifications
C-HR_HV_OM_Europe_OM10538E
9
Vehicle specifications
Fuel
Fuel type
EU area:
Unleaded gasoline conforming to European
standard EN228 only
Except EU area:
Unleaded gasoline only
Research Octane Number95 or higher
Fuel tank capacity
(Reference)43 L (11.4 gal., 9.5 lmp.gal.)
Electric motor (traction motor)
Ty p ePermanent magnet synchronous motor
Maximum output53 kW
Maximum torque163 N·m (16.6 kgf·m, 120.2 ft·lbf)
Hybrid battery (traction battery)
Ty p eNickel-Metal hydride battery
Voltage7.2 V/module
Capacity6.5 Ah (3HR)
Quantity28 modules
Overall voltage201.6 V
Page 673 of 712
6739-1. Specifications
C-HR_HV_OM_Europe_OM10538E
9
Vehicle specifications
*: The fluid capacity is the quantity of reference.
If replacement is necessary, contact any authorized Toyota retailer or Toy-
ota authorized repairer, or any reliable repairer.
Electrical system (12-volt battery)
Battery
Specific voltage reading at
20 C (68F):
12.0 V or higher
If the specific voltage is lower than the
standard value, charge the battery.
Charging rates5 A max.
Transmission
Fluid capacity*3.6 L (3.8 qt., 3.2 Imp.qt.)
Fluid typeToyota Genuine ATF WS
NOTICE
■ Transmission fluid type
Using transmission fluid other than “Toyota Genuine ATF WS” may cause
deterioration in shift quality, locking up of your transmission accompanied
by vibration, and ultimately damage the transmission of your vehicle.
Page 688 of 712
6889-2. Customization
C-HR_HV_OM_Europe_OM10538E
■In the following situations, customize mode in which the settings can be
changed through the multi-information display will automatically be
turned off
● A warning message appears after the customize mode screen is displayed.
● The power switch is turned off.
● The vehicle begins to move while the customize mode screen is displayed.
WARNING
■Cautions during customization
As the hybrid system needs to be operating during customization, ensure
that the vehicle is parked in a place with adequate ventilation. In a closed
area such as a garage, exhaust gases including harmful carbon monoxide
(CO) may collect and enter the vehicle. This may lead to death or a serious
health hazard.
NOTICE
■ During customization
To prevent 12-volt battery discharge, ens ure that the hybrid system is oper-
ating while customizing features.