Page 601 of 712
6018-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10538E
8
When trouble arises
*1: This light illuminates on the multi-information display.
*2: Parking brake engaged warning buzzer:
A buzzer will sound if the vehicle is driven at a speed of approximately
5 km/h (3 mph) or more.
*3: Seat belt reminders:
The seat belts reminder sounds to alert the driver and passengers that any
of the seat belts of the occupied seats is not fastened. The buzzer sounds
for 30 seconds after the vehicle has reached a speed of at least 20 km/h
(12 mph). Then, if the seat belt is still unfastened, the buzzer will sound in
a different tone for 90 more seconds.
Page 613 of 712
6138-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10538E
8
When trouble arises
●Stop the vehicle in a safe place on a hard, flat surface.
● Set the parking brake.
● Shift the shift lever to P.
● Stop the hybrid system.
● Turn on the emergency flashers.
● Check the degree of the tire damage.
A tire should only be repaired
with the emergency tire punc-
ture repair kit if the damage is
caused by a nail or screw pass-
ing through the tire tread.
• Do not remove the nail or
screw from the tire. Remov-
ing the object may widen the
opening and make emer-
gency repair with the repair
kit impossible.
• To avoid sealant leakage, move the vehicle until the area of the
puncture, if known, is positioned at the top of the tire.
Before repairing the tire
Page 632 of 712
6328-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10538E
If you have a flat tire (vehicles with a spare tire)
●Stop the vehicle in a safe place on a hard, flat surface.
● Set the parking brake.
● Shift the shift lever to P.
● Stop the hybrid system.
● Turn on the emergency flashers. (P. 586)
Your vehicle is equipped with a spare tire. The flat tire can be
replaced with the spare tire.
For details about tires: P. 5 4 1
WARNING
■If you have a flat tire
Do not continue driving with a flat tire.
Driving even a short distance with a flat tire can damage the tire and the
wheel beyond repair, which could result in an accident.
Before jacking up the vehicle
Page 644 of 712

6448-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10538E
WARNING
■When using the compact spare tire (if equipped)
● Remember that the spare tire provided is specifically designed for use with
your vehicle. Do not use your spare tire on another vehicle.
● Do not use more than one compact spare tire simultaneously.
● Replace the spare tire with a standard tire as soon as possible.
● Avoid sudden acceleration, abrupt steering, sudden braking and shifting
operations that cause sudden engine braking.
■ When the compact spare tire is attached (if equipped)
The vehicle speed may not be correctly detected, and the following systems
may not operate correctly:
*: If equipped
■ Speed limit when using the compact spare tire (if equipped)
Do not drive at speeds in excess of 80 km/h (50 mph) when a compact
spare tire is installed on the vehicle.
The compact spare tire is not designed for driving at high speeds. Failure to
observe this precaution may lead to an accident causing death or serious
injury.
■ After using the tools and jack
Before driving, make sure all the tools and jack are securely in place in their
storage location to reduce the possibility of personal injury during a collision
or sudden braking.
• ABS & Brake assist
• VSC
•TRC
• EPS
• Automatic High Beam*
• PCS (Pre-Collision System)*
• LDA (Lane Departure Alert with
steering control)*
• Dynamic radar cruise control with
full-speed range*
• Cruise control*
• BSM (Blind Spot Monitor)*
• Toyota parking assist-sensor*
• S-IPA (Simple Intelligent Parking
Assist System)*
• Rear view monitor system*
• Navigation system*
Page 647 of 712

6478-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10538E
8
When trouble arises
One of the following may be the cause of the problem:
● The 12-volt battery may be discharged. (P. 651)
● One or both of the 12-volt battery terminals may be disconnected.
( P. 536)
Contact any authorized Toyota retailer or Toyota authorized repairer, or any
reliable repairer if the problem cannot be repaired, or if repair procedures
are unknown.
When the hybrid system does not start, the following steps can be
used as an interim measure to start the hybrid system if the power
switch is functioning normally.
Do not use this starting procedure except in cases of emergency.
Set the parking brake.
Shift the shift lever to P.
Turn the power switch to ACCESSORY mode.
Press and hold the power switch for about 15 seconds while
depressing the brake pedal firmly.
Even if the hybrid system can be started using the above steps, the
system may be malfunctioning. Have the vehicle inspected by any
authorized Toyota retailer or Toyota authorized repairer, or any reliable
repairer.
The interior lights and headlights do not turn on, or the horn
does not sound.
Emergency start function
1
2
3
4
Page 650 of 712

6508-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10538E
■Stopping the hybrid system
Set the parking brake, shift the shift lever to P and press the power switch as
you normally do when stopping the hybrid system.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced imm ediately when the battery is depleted.
( P. 561)
■ Alarm (if equipped)
Using the mechanical key to lock the doors will not set the alarm system.
If a door is unlocked using the mechanical key when the alarm system is set,
the alarm may be triggered. ( P. 106)
■ Changing power switch modes
Release the brake pedal and press the power switch in step above. The
hybrid system does not start and modes will be changed each time the switch
is pressed. ( P. 222)
■ When the electronic key does not work properly
● Make sure that the smart entry & start system has not been deactivated in
the customization setting. If it is off, turn the function on.
(Customizable features: P. 679)
● Check if battery-saving mode is set. If it is set, cancel the function.
( P. 165)
WARNING
■When using the mechanical key and operating the power windows
Operate the power window after checking to make sure that there is no pos-
sibility of any passenger having any of their body parts caught in the side
window. Also, do not allow children to operate the mechanical key. It is pos-
sible for children and other passengers to get caught in the power window.
3
Page 662 of 712
6628-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10538E
If the vehicle becomes stuck
Set the parking brake and shift the shift lever to P. Stop the hybrid
system.
Remove the mud, snow or sand from around the front wheels.
Place wood, stones or some other material under the front wheels
to help provide traction.
Restart the hybrid system.
Shift the shift lever to D or R and release the parking brake. Then,
while exercising caution, depress the accelerator pedal.
■ When it is difficult to free the vehicle
Carry out the following procedures if the tires spin or the vehicle
becomes stuck in mud, dirt or snow:
Press to turn off TRC.
A message will be shown on the multi-
information display.
1
2
3
4
5
Page 694 of 712
694What to do if... (Troubleshooting)
C-HR_HV_OM_Europe_OM10538E
●The seat belt reminder light is flashing
Are the driver and the front passenger wearing the seat belts? ( P. 599)
●The parking brake indicator is on
Is the parking brake released? ( P. 236)
Depending on the situation, other types of warning buzzer may also sound.
( P. 595, 606)
●Did anyone inside the vehicle open a door during setting the alarm?
The sensor detects it and the alarm sounds. ( P. 106)
To stop the alarm, turn the power switch to ON mode or start the hybrid sys-
tem.
●Is the electronic key left inside the vehicle?
Check the message on the multi-information display. ( P. 606)
●When a warning light turns on or a warning message is displayed, refer to
P. 595, 606.
A warning buzzer sounds during driving
An alarm is activated and the horn sounds
(vehicles with alarm)
A warning buzzer sounds when leaving the vehicle
A warning light turns on or a warning message is displayed