6478-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10538E
8
When trouble arises
One of the following may be the cause of the problem:
● The 12-volt battery may be discharged. (P. 651)
● One or both of the 12-volt battery terminals may be disconnected.
( P. 536)
Contact any authorized Toyota retailer or Toyota authorized repairer, or any
reliable repairer if the problem cannot be repaired, or if repair procedures
are unknown.
When the hybrid system does not start, the following steps can be
used as an interim measure to start the hybrid system if the power
switch is functioning normally.
Do not use this starting procedure except in cases of emergency.
Set the parking brake.
Shift the shift lever to P.
Turn the power switch to ACCESSORY mode.
Press and hold the power switch for about 15 seconds while
depressing the brake pedal firmly.
Even if the hybrid system can be started using the above steps, the
system may be malfunctioning. Have the vehicle inspected by any
authorized Toyota retailer or Toyota authorized repairer, or any reliable
repairer.
The interior lights and headlights do not turn on, or the horn
does not sound.
Emergency start function
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6508-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10538E
■Stopping the hybrid system
Set the parking brake, shift the shift lever to P and press the power switch as
you normally do when stopping the hybrid system.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced imm ediately when the battery is depleted.
( P. 561)
■ Alarm (if equipped)
Using the mechanical key to lock the doors will not set the alarm system.
If a door is unlocked using the mechanical key when the alarm system is set,
the alarm may be triggered. ( P. 106)
■ Changing power switch modes
Release the brake pedal and press the power switch in step above. The
hybrid system does not start and modes will be changed each time the switch
is pressed. ( P. 222)
■ When the electronic key does not work properly
● Make sure that the smart entry & start system has not been deactivated in
the customization setting. If it is off, turn the function on.
(Customizable features: P. 679)
● Check if battery-saving mode is set. If it is set, cancel the function.
( P. 165)
WARNING
■When using the mechanical key and operating the power windows
Operate the power window after checking to make sure that there is no pos-
sibility of any passenger having any of their body parts caught in the side
window. Also, do not allow children to operate the mechanical key. It is pos-
sible for children and other passengers to get caught in the power window.
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6528-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10538E
Connect the jumper cables according to the following procedure:
Connect a positive jumper cable clamp to the positive (+) battery
terminal on your vehicle.
Connect the clamp on the other end of the positive cable to the
positive (+) battery terminal on the second vehicle.
Connect a negative cable clamp to the negative (-) battery termi-
nal on the second vehicle.
Connect the clamp at the other end of the negative cable to a
solid, stationary, unpainted metallic point away from the 12-volt
battery and any moving parts, as shown in the illustration.
Start the engine of the second vehicle. Increase the engine speed
slightly and maintain at that level for approximately 5 minutes to
recharge the 12-volt battery of your vehicle.
Maintain the engine speed of the second vehicle and start the
hybrid system of your vehicle by turning the power switch to ON
mode.
Make sure the “READY” indicator comes on. If the indicator light
does not come on, contact any authorized Toyota retailer or Toyota
authorized repairer, or any reliable repairer.
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6548-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10538E
■ When recharging or replacing the 12-volt battery
● In some cases, it may not be possible to unlock the doors using the smart
entry & start system when the 12-volt battery is discharged. Use the wire-
less remote control or the mechanical key to lock or unlock the doors.
● The hybrid system may not start on the first attempt after the 12-volt battery
has recharged but will start normally after the second attempt. This is not a
malfunction.
● The power switch mode is memorized by the vehicle. When the 12-volt bat-
tery is reconnected, the system will return to the mode it was in before the
12-volt battery was discharged. Before disconnecting the 12-volt battery,
turn the power switch off.
If you are unsure what mode the power switch was in before the 12-volt bat-
tery discharged, be especially careful when reconnecting the 12-volt battery.
■ When exchanging the 12-volt battery
● Use a 12-volt battery that conforms to European regulations.
● Use a 12-volt battery with the same case size as the previous 12-volt battery
and an equivalent 20 hour rate capacity (20HR) or greater.
• If the sizes differ, the 12-volt battery cannot be properly secured.
• If the 20 hour rate capacity is low, even if the time period where the vehi-
cle is not used is a short time, the 12-volt battery may discharge and the
hybrid system may not be able to start.
● For details, consult any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer.
700Alphabetical index
C-HR_HV_OM_Europe_OM10538E
ECB (Electronically
Controlled Brake System) .... 402
Eco drive mode ........................ 328
Electric motor
Location .................................. 87
Specification.......................... 669
Electric Power Steering (EPS)
Function ................................ 403
Warning light ......................... 596
Electronic key
If the electronic key does not
operate properly ................. 648
Replacing the battery ............ 561
Electronically Controlled
Brake System (ECB).............. 402
Emergency flashers................. 586
Emergency, in case of
If a warning buzzer sounds ... 595
If a warning light turns on ...... 595
If a warning message is
displayed ............................ 606
If the 12-volt battery is
discharged .......................... 651
If the electronic key does not
operate properly ................. 648
If the hybrid system will not
start..................................... 646
If you have a flat tire...... 612, 632
If you lose your keys ..... 145, 148
If you think something is
wrong .................................. 594
If your vehicle becomes
stuck ................................... 662
If your vehicle has to be
stopped in an emergency ... 587
If your vehicle needs to be
towed .................................. 588
If your vehicle overheats ....... 657
Energy monitor ........................ 138
Engine
Accessory mode ................... 222
Compartment ........................ 529
Engine switch........................ 221
Exhaust gas precautions ........ 56
Hood ..................................... 526
How to start the hybrid
system ................................ 221
Identification number ............ 668
If the hybrid system will not
start .................................... 646
If your vehicle has to be
stopped in an emergency ... 587
Ignition switch
(power switch) .................... 221
Overheating .......................... 657
Power switch......................... 221
Engine coolant
Capacity ................................ 672
Checking ............................... 533
Preparing and checking
before winter....................... 412
Warning light ......................... 600
Engine oil
Capacity ................................ 670
Checking ............................... 530
Oil pressure warning light ..... 595
Preparing and checking
before winter....................... 412
Engine switch .......................... 221
Auto power off function ......... 223
Changing the power switch
modes................................. 222
If your vehicle has to be
stopped in an emergency ... 587
Starting the hybrid system .... 221
EPS (Electronic Power Steering)
Function ................................ 403
Warning light ......................... 596
EV indicator.............................. 122
EV drive mode.......................... 228
Exhaust gas precautions .......... 56
E
707Alphabetical index
C-HR_HV_OM_Europe_OM10538E
Sensor
Automatic headlight
system ................................ 247
Camera sensor ..................... 269
Inside rear view mirror .......... 189
Intrusion sensor .................... 110
LDA (Lane Departure Alert
with steering control) .......... 289
Radar sensor ........................ 269
Rain-sensing windshield
wipers ................................. 257
Toyota parking assist
sensors ....................... 351, 395
Service reminder
indicators ............................... 116
Shift lever ................................. 231
If the shift lever cannot be
shifted from P ..................... 233
Hybrid transmission .............. 231
Shift lock system ..................... 232
Side airbags ............................... 43
Side doors ................................ 149
Side mirrors.............................. 190
Adjustment ............................ 190
Blind Spot Monitor................. 335
Folding .................................. 191
Heaters ................................. 482
Side turn signal lights
Replacing light bulbs ............. 579
Turn signal lever ................... 235
Wattage................................. 676
S-IPA ......................................... 363
Smart entry & start system ..... 163
Antenna location ................... 163
Entry functions ...................... 149
Starting the hybrid system .... 221
Snow tires................................. 412
Spare tire
Inflation pressure .................. 674
Storage location .................... 633
Spark plug ................................ 672
Specifications .......................... 666
Speech command system*
Speed limiter ............................ 330
Speedometer ............................ 125
Sport mode............................... 328
SRS airbags ............................... 43
Steering lock ............................ 224
Column lock release ............. 224
Steering wheel
Adjustment ............................ 186
Audio switches ...................... 419
Meter control switches .......... 130
Telephone switches .............. 455
TRIP switch........................... 126
Stop/tail lights .......................... 582
Storage feature ........................ 493
Storage precautions ................ 493
Stuck
If the vehicle becomes
stuck ................................... 662
Sun visors ................................ 505
Switch
Airbag manual on-off switch ... 57
Audio remote control
switches.............................. 419
Automatic High Beam
switch ................................. 250
Brake hold switch.................. 241
Cruise control
switch ......................... 307, 322
Door lock switches ................ 152
Driving mode select switch ... 328
Emergency flashers switch ... 586
Engine switch........................ 221
EV drive mode switch ........... 228
*: For vehicles with navigation system or multimedia system,
refer to the “Navigation and multimedia system Owner’s manual”.