
6508-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10538E
■Stopping the hybrid system
Set the parking brake, shift the shift lever to P and press the power switch as
you normally do when stopping the hybrid system.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced imm ediately when the battery is depleted.
( P. 561)
■ Alarm (if equipped)
Using the mechanical key to lock the doors will not set the alarm system.
If a door is unlocked using the mechanical key when the alarm system is set,
the alarm may be triggered. ( P. 106)
■ Changing power switch modes
Release the brake pedal and press the power switch in step above. The
hybrid system does not start and modes will be changed each time the switch
is pressed. ( P. 222)
■ When the electronic key does not work properly
● Make sure that the smart entry & start system has not been deactivated in
the customization setting. If it is off, turn the function on.
(Customizable features: P. 679)
● Check if battery-saving mode is set. If it is set, cancel the function.
( P. 165)
WARNING
■When using the mechanical key and operating the power windows
Operate the power window after checking to make sure that there is no pos-
sibility of any passenger having any of their body parts caught in the side
window. Also, do not allow children to operate the mechanical key. It is pos-
sible for children and other passengers to get caught in the power window.
3

692What to do if... (Troubleshooting)
C-HR_HV_OM_Europe_OM10538E
What to do if... (Troubleshooting)
●If you lose your mechanical keys, new genuine mechanical keys can be
made by any authorized Toyota retailer or Toyota authorized repairer, or
any reliable repairer. ( P. 145)
●If you lose your electronic keys, the risk of vehicle theft increases signifi-
cantly. Contact any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer immediately. ( P. 148)
●Is the electronic key battery weak or depleted? (P. 561)
●Is the power switch in ON mode?
When locking the doors, turn the power switch off. ( P. 222)
●Is the electronic key left inside the vehicle?
When locking the doors, make sure that you have the electronic key on
your person.
●The function may not operate properly due to the condition of the radio
wave. ( P. 166)
●Is the child-protector lock set?
The rear door cannot be opened from inside the vehicle when the lock is
set. Open the rear door from outside and then unlock the child-protector
lock. ( P. 153)
If you have a problem, check the following before contacting any
authorized Toyota retailer or Toyota authorized repairer, or any
reliable repairer.
The doors cannot be locked, unlocked, opened or closed
You lose your keys
The doors cannot be locked or unlocked
The rear door cannot be opened

696Alphabetical index
C-HR_HV_OM_Europe_OM10538E
Alphabetical index
A/C............................................. 478
Air conditioning filter.............. 558
Climate preference................ 481
ABS
(Anti-lock Brake System) ...... 402
Function ................................ 402
Warning light ......................... 596
Air conditioning filter .............. 558
Air conditioning system .......... 478
Air conditioning filter.............. 558
Climate preference................ 481
Air intake vent ............................ 93
Airbag manual on-off
system ...................................... 57
Airbags ....................................... 43
Airbag manual on-off
system .................................. 57
Airbag operating conditions .... 51
Airbag precautions for your
child ...................................... 46
Airbag warning light .............. 596
Correct driving posture ........... 36
Curtain shield airbag
operating conditions ............. 51
Curtain shield airbag
precautions........................... 48
General airbag precautions .... 46
Locations of airbags................ 43
Modification and disposal of
airbags.................................. 50
Side airbag operating
conditions ............................. 51
Side airbag precautions .......... 47
Side and curtain shield
airbags operating
conditions ............................. 51
Side and curtain shield
airbags precautions .............. 48
SRS airbags............................ 43
Alarm ........................................ 106
Anchor brackets ........................ 84
Antenna
Smart entry & start system ... 163
A

698Alphabetical index
C-HR_HV_OM_Europe_OM10538E
Care
Aluminum wheels .................. 513
Camera sensor ..................... 270
Exterior.................................. 512
Interior ................................... 517
Radar sensor ........................ 269
Seat belts .............................. 518
Cargo hooks ............................. 497
Catch protection function ....... 194
CD player*................................ 426
Chains ....................................... 414
Child restraint system ............... 61
Fixed with a seat belt .............. 71
Fixed with an ISOFIX rigid
anchor................................... 78
Points to remember................. 62
Riding with children ................. 60
Types of child restraint
system installation
method..... ............................. 66
Using an anchor bracket ......... 84
Child safety ................................ 60
12-volt battery precautions.... 538
Airbag precautions .................. 46
Child restraint system ............. 61
How your child should wear
the seat belt .......................... 40
Installing child restraints.......... 66
Power window lock switch .... 193
Power window precautions ... 197
Rear door child-protectors .... 153
Removed key battery
precautions ......................... 563
Seat belt precautions .............. 77
Seat heater precautions ........ 488
Child-protectors....................... 153
Cleaning
Aluminum wheels.................. 513
Camera sensor ..................... 270
Exterior ................................. 512
Interior................................... 517
Radar sensor ........................ 269
Seat belts .............................. 518
Clock ......................................... 506
Condenser ................................ 535
Console box ............................. 494
Coolant
Capacity ................................ 672
Checking ............................... 533
Preparing and checking
before winter....................... 412
Cooling system ........................ 533
Hybrid system overheating ... 657
Consumption screen ............... 138
Cruise control
Cruise control........................ 322
Dynamic radar cruise
control with full-speed
range .................................. 307
Cup holders.............................. 496
Curtain shield airbags ............... 43
Customizable features ............ 679
C

699Alphabetical index
C-HR_HV_OM_Europe_OM10538E
Daytime running light
system .................................... 247
Deck board ............................... 498
Defogger
Outside rear view mirrors ...... 482
Rear window ......................... 482
Windshield ............................ 481
Dimension ................................ 666
Display
BSM (Blind Spot Monitor) ..... 335
Drive information ................... 130
Dynamic radar cruise
control with full-speed
range .................................. 307
Energy monitor...................... 138
LDA (Lane Departure Alert
with steering control) .......... 295
Multi-information display ....... 129
Parking assist system ... 352, 367
Pre-collision warning ............. 275
RSA (Road Sign Assist) ........ 302
Warning messages ............... 606
Do-it-yourself maintenance .... 523
Door lock
Back door .............................. 157
Side doors ............................. 149
Smart entry &
start system ................ 149, 157
Wireless remote
control......................... 149, 157
Doors
Back door.............................. 157
Door glasses ......................... 193
Door lock............................... 149
Open door warning
buzzer......................... 155, 158
Outside rear view mirrors...... 190
Rear door child-protectors .... 153
Side doors............................. 149
Double locking system ........... 104
Drive information ..................... 130
Drive-Start Control .................. 202
Driving
Break-in tips .......................... 203
Correct posture ....................... 36
Driving in the rain .................. 202
Driving mode select .............. 328
Hybrid vehicle driving tips ..... 409
Procedures ........................... 200
Winter drive tips .................... 412
Dynamic radar cruise
control .................................... 307
D
*: For vehicles with navigation system or multimedia system,
refer to the “Navigation and multimedia system Owner’s manual”.

706Alphabetical index
C-HR_HV_OM_Europe_OM10538E
Radar cruise control ................ 307
Radiator .................................... 535
Radio*....................................... 424
Rear fog light
Replacing light bulbs ............. 578
Switch ................................... 254
Rear seat................................... 180
Rear turn signal lights
Replacing light bulbs ............. 574
Turn signal lever ................... 235
Wattage................................. 676
Rear view mirror
Inside rear view mirror .......... 188
Outside rear view mirrors ...... 190
Rear window defogger ............ 482
Rear window wiper .................. 259
Refueling .................................. 261
Capacity ................................ 669
Fuel types ............................. 669
Opening the fuel tank cap ..... 264
When the fuel filler door
cannot be opened ............... 265
Regenerative braking ................ 89
Replacing
Electronic key battery............ 561
Fuses .................................... 564
Light bulbs............................. 568
Tires .............................. 612, 632
Road accident cautions ............ 96
Road Sign Assist ..................... 301
S-IPA (Simple Intelligent
Parking Assist System) ........ 363
Seat belts.................................... 38
Adjusting the seat belt ............ 39
Child restraint system
installation ............................ 66
Cleaning and maintaining
the seat belt........................ 518
Emergency Locking
Retractor............................... 40
How to wear your seat belt ..... 36
How your child should wear
the seat belt.......................... 40
Pregnant women, proper
seat belt use ......................... 41
Reminder light and buzzer .... 599
Seat belt pretensioners ........... 39
SRS warning light ................. 596
Seat heaters ............................. 488
Seats
Adjustment ............................ 178
Adjustment precautions ........ 179
Child seats/child restraint
system installation ................ 66
Cleaning................................ 517
Front seats ............................ 178
Head restraint ....................... 182
Properly sitting in the seat ...... 36
Rear seats ............................ 180
Seat heaters ......................... 488
RS