Page 654 of 712

6548-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10538E
■ When recharging or replacing the 12-volt battery
● In some cases, it may not be possible to unlock the doors using the smart
entry & start system when the 12-volt battery is discharged. Use the wire-
less remote control or the mechanical key to lock or unlock the doors.
● The hybrid system may not start on the first attempt after the 12-volt battery
has recharged but will start normally after the second attempt. This is not a
malfunction.
● The power switch mode is memorized by the vehicle. When the 12-volt bat-
tery is reconnected, the system will return to the mode it was in before the
12-volt battery was discharged. Before disconnecting the 12-volt battery,
turn the power switch off.
If you are unsure what mode the power switch was in before the 12-volt bat-
tery discharged, be especially careful when reconnecting the 12-volt battery.
■ When exchanging the 12-volt battery
● Use a 12-volt battery that conforms to European regulations.
● Use a 12-volt battery with the same case size as the previous 12-volt battery
and an equivalent 20 hour rate capacity (20HR) or greater.
• If the sizes differ, the 12-volt battery cannot be properly secured.
• If the 20 hour rate capacity is low, even if the time period where the vehi-
cle is not used is a short time, the 12-volt battery may discharge and the
hybrid system may not be able to start.
● For details, consult any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer.
Page 668 of 712
6689-1. Specifications
C-HR_HV_OM_Europe_OM10538E
■Engine number
The engine number is stamped
on the engine block as shown.
Engine
Model2ZR-FXE
Ty p e4-cylinder in line, 4-cycle, gasoline
Bore and stroke80.5 88.3 mm (3.17 3.48 in.)
Displacement1798 cm3 (109.7 cu.in.)
Valve clearanceAutomatic adjustment
Page 673 of 712
6739-1. Specifications
C-HR_HV_OM_Europe_OM10538E
9
Vehicle specifications
*: The fluid capacity is the quantity of reference.
If replacement is necessary, contact any authorized Toyota retailer or Toy-
ota authorized repairer, or any reliable repairer.
Electrical system (12-volt battery)
Battery
Specific voltage reading at
20 C (68F):
12.0 V or higher
If the specific voltage is lower than the
standard value, charge the battery.
Charging rates5 A max.
Transmission
Fluid capacity*3.6 L (3.8 qt., 3.2 Imp.qt.)
Fluid typeToyota Genuine ATF WS
NOTICE
■ Transmission fluid type
Using transmission fluid other than “Toyota Genuine ATF WS” may cause
deterioration in shift quality, locking up of your transmission accompanied
by vibration, and ultimately damage the transmission of your vehicle.
Page 682 of 712
6829-2. Customization
C-HR_HV_OM_Europe_OM10538E
■Instrument cluster ( P. 132)
■Smart entry & start system and wireless remote control
( P. 150, 163)
FunctionDefault settingCustomized
setting
Sensor sensitivity for
darkening the brightness
of the instrument cluster
depending on the outside
brightness
Standard-2 to 2––O
Sensor sensitivity for
returning the brightness of
the instrument cluster to
the original level depend-
ing on the outside bright-
ness
Standard-2 to 2––O
123
FunctionDefault settingCustomized
setting
Operation signal (emer-
gency flashers)OnOff–OO
Time elapsed before the
automatic door lock func-
tion is activated if a door is
not opened after being
unlocked
30 seconds
60 seconds
––O
120 seconds
Open door reminder
buzzer (When locking the
vehicle)
OnOff––O
123
Page 683 of 712
6839-2. Customization
C-HR_HV_OM_Europe_OM10538E
9
Vehicle specifications
■Smart entry & start system (P. 163)
*: Vehicles without an alarm
■Wireless remote control ( P. 150)
■Outside rear view mirrors (P. 190)
FunctionDefault settingCustomized
setting
Smart entry & start sys-
temOnOff–OO
Smart door unlockingAll the doorsDriver’s door–OO
Number of consecutive
door lock operations*2 timesAs many as
desired––O
123
FunctionDefault settingCustomized
setting
Wireless remote controlOnOff––O
Unlocking operation
All doors
unlocked in
one step
Driver’s door
unlocked in
one step, all
doors
unlocked in
two step
–OO
123
FunctionDefault settingCustomized
setting
Automatic mirror folding
and extending operation
Linked to the
locking/
unlocking of
the doors
Off
––OLinked to
operation of
the power
switch
123
Page 687 of 712
6879-2. Customization
C-HR_HV_OM_Europe_OM10538E
9
Vehicle specifications
■Illumination (P. 490)
*: If equipped
FunctionDefault settingCustomized
setting
Time elapsed before the
interior lights turn off15 seconds
Off
–OO7.5 seconds
30 seconds
Operation after the power
switch is turned offOnOff––O
Operation when the doors
are unlockedOnOff––O
Operation when you
approach the vehicle with
the electronic key on your
person
OnOff––O
Mirror illumination*OnOff––O
Time elapsed before the
mirror illumination turn
off*
15 seconds
Off
–OO7.5 seconds
30 seconds
Operation of the mirror
illumination when you
approach the vehicle with
the electronic key on your
person*
OnOff––O
Operation of the mirror
illumination when the
doors are unlocked*
OnOff––O
Interior lights illumination
controlOnOff––O
123
Page 692 of 712

692What to do if... (Troubleshooting)
C-HR_HV_OM_Europe_OM10538E
What to do if... (Troubleshooting)
●If you lose your mechanical keys, new genuine mechanical keys can be
made by any authorized Toyota retailer or Toyota authorized repairer, or
any reliable repairer. ( P. 145)
●If you lose your electronic keys, the risk of vehicle theft increases signifi-
cantly. Contact any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer immediately. ( P. 148)
●Is the electronic key battery weak or depleted? (P. 561)
●Is the power switch in ON mode?
When locking the doors, turn the power switch off. ( P. 222)
●Is the electronic key left inside the vehicle?
When locking the doors, make sure that you have the electronic key on
your person.
●The function may not operate properly due to the condition of the radio
wave. ( P. 166)
●Is the child-protector lock set?
The rear door cannot be opened from inside the vehicle when the lock is
set. Open the rear door from outside and then unlock the child-protector
lock. ( P. 153)
If you have a problem, check the following before contacting any
authorized Toyota retailer or Toyota authorized repairer, or any
reliable repairer.
The doors cannot be locked, unlocked, opened or closed
You lose your keys
The doors cannot be locked or unlocked
The rear door cannot be opened
Page 693 of 712

693What to do if... (Troubleshooting)
C-HR_HV_OM_Europe_OM10538E
●Did you press the power switch while firmly depressing the brake pedal?
( P. 221)
●Is the shift lever in P? (P. 2 2 4 )
●Is the electronic key anywhere detectable inside the vehicle? (P. 164)
●Is the electronic key battery weak or depleted?
In this case, the hybrid system can be started in a temporary way.
( P. 649)
●Is the 12-volt battery discharged? (P. 651)
●Is the power switch in ON mode?
If you cannot release the shift lever by depressing the brake pedal with the
power switch in ON mode. ( P. 233)
●Is the window lock switch pressed?
The power windows except for the one at the driver’s seat cannot be oper-
ated if the window lock switch is pressed. ( P. 193)
●The auto power off function will be operated if the vehicle is left in
ACCESSORY or ON mode (the hybrid system is not operating) for a
period of time. ( P. 2 2 3 )
If you think something is wrong
The hybrid system does not start
The shift lever cannot be shifted from P even if you depress
the brake pedal
The windows do not open or close by operating the power
window switches
The power switch is turned off automatically