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6088-2. Steps to take in an emergency
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■Warning messages
The warning messages explained below may differ from the actual messages
according to operation conditions and vehicle specifications.
■ System warning lights
The master warning light does not come on or flash in the following cases.
Instead, a separate system warning light will come on along with a message
shown on the multi-information display.
● “Anti-lock Brake System Malfunction Visit Your Dealer”:
The ABS warning light comes on. ( P. 596)
● “Braking Power Low Visit Your Dealer”:
The brake system warning light (yellow) will come on. ( P. 597)
■ If “Visit Your Dealer” is shown
The system or part shown on the multi- information display is malfunctioning.
Have the vehicle inspected by any authorized Toyota retailer or Toyota autho-
rized repairer, or any reliable repairer.
■ If a message about an operation is shown
● If a message about an operation of the accelerator pedal or brake pedal is
shown
A warning message about an operation of the brake pedal may be shown
while the driving assist systems such as PCS (Pre-Collision System) (if
equipped) or the dynamic radar cruise control (if equipped) is operating. If a
warning message is shown, be sure to decelerate the vehicle or follow the
instruction shown on the multi-information display.
●A warning message is shown when Brake Override System operates (P. 202).
Follow the instructions on the multi-information display.
● If a message about an operation of the power switch is shown
An instruction for operation of the power switch is shown when the incorrect
procedure for starting the hybrid system is performed or the power switch is
operated incorrectly. Follow the instructions shown on the multi-information
display to operate the power switch again.
● If a message about a shift operation is shown
To prevent the shift lever from being operated incorrectly or the vehicle from
moving unexpectedly, a message that requires shifting the shift lever may
be shown on the multi-information display. In that case, follow the instruction
of the message and shift the shift lever.
● If a message or image about an open/close state of a part or replenishment
of a consumable is shown
Confirm the part indicated by the multi-information display or a warning light,
and then perform the coping method such as closing the open door or
replenishing a consumable.
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6108-2. Steps to take in an emergency
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■ If “Maintenance Required for Hybrid Battery Cooling Parts at Your
Dealer” is shown
The filter may be clogged, the air intake vent may be blocked or there may be
a gap in the duct. Have maintenance performed on the hybrid battery (trac-
tion battery) cooling component at any authorized Toyota retailer or Toyota
authorized repairer, or any reliable repairer.
■ If “Depress Brake When Vehicle is Stopped. Hybrid System may Over-
heat.” is shown
The message may be shown when the accelerator pedal is depressed to hold
the vehicle while the vehicle is stopped on an uphill, etc.
The hybrid system may overheat. Release the accelerator pedal and depress
the brake pedal.
■ If “Maintenance Required For Hybrid Battery Cooling Parts At Your
Dealer” is shown
The filter may be clogged, the air intake vent may be blocked or there may be
a gap in the duct. Have maintenance performed on the hybrid battery (trac-
tion battery) cooling component at any authorized Toyota retailer or Toyota
authorized repairer, or any reliable repairer.
■ If “Hybrid Battery Low Hybrid System Stopped Shift to and Restart”
is shown
Message is displayed when the remaining charge for the hybrid battery (trac-
tion battery) is low, because vehicle has been shifted to N for a long period of
time.
When operating the vehicle, shift to P and restart the hybrid system.
■ If “Hybrid Battery Low. Shift Out of to Recharge.” is shown
Message is displayed when the remaining charge for the hybrid battery (trac-
tion battery) is low.
As the hybrid battery (traction battery) can not be charged when the shift
lever is in N, when stopped for long periods of time shift the shift lever to P.
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6118-2. Steps to take in an emergency
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8
When trouble arises
■If “Shift is in Release Accelerator Before Shifting” is shown
Message is displayed when the accelerator pedal has been depressed and
the shift lever is in N.
Release the accelerator pedal and shift the shift lever to D or R.
■ If “Auto Power OFF to Conserve Battery” is shown
The power switch has been turned off by the automatic power off function.
When starting the hybrid system next time, operate the hybrid system for
approximately 5 minutes to recharge the 12-volt battery.
■ If “A New Key has been Registered Contact Your Dealer for Details” is
shown
This message will be displayed each time the driver's door is opened when
the doors are unlocked from the outside for approximately one week after a
new electronic key has been registered.
If this message is displayed but you have not had a new electronic key regis-
tered, ask any authorized Toyota retailer or Toyota authorized repairer, or any
reliable repairer to check if an unknown electronic key (other than those in
your possession) has been registered.
■ If “Front Camera Unavailable.” or “Front Camera Vision Blocked. Clean
and Demist Windshield.” is displayed.
The following systems may be suspended until the problem shown in the
message is resolved.
● PCS (Pre-Collision System)*
●LDA (Lane Departure Alert with steering control)*
●Dynamic radar cruise control with full-speed range*
●Automatic High Beam*
*: If equipped
■ Warning buzzer
P. 603
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6198-2. Steps to take in an emergency
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8
When trouble arises
Connect the nozzle to the
valve.
Screw the end of the nozzle clock-
wise as far as possible.
The bottle should hang vertically
without contacting the ground. If
the bottle does not hang vertically,
move the vehicle so that the tire
valve is located properly.
Remove the cap from the bot-
tle.
Pull the hose out from the com-
pressor.
Connect the bottle to the com-
pressor.
Screw the end of the nozzle clock-
wise as far as possible.
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6468-2. Steps to take in an emergency
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If the hybrid system will not start
One of the following may be the cause of the problem:
● The electronic key may not be functioning properly. (P. 648)
● There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle. ( P. 9 4 )
● There may be a malfunction in the immobilizer system. (P. 9 9 )
● There may be a malfunction in the steering lock system.
● The hybrid system may be malfunctioning due to an electrical prob-
lem such as electronic key battery depletion or a blown fuse. How-
ever, depending on the type of malfunction, an interim measure is
available to start the hybrid system. ( P. 647)
One of the following may be the cause of the problem:
● The 12-volt battery may be discharged. (P. 651)
● The 12-volt battery terminal connections may be loose or corroded.
( P. 536)
Reasons for the hybrid system not starting vary depending on
the situation. Check the following and perform the appropriate
procedure:
The hybrid system will not start even though the correct starting
procedure is being followed. ( P. 221)
The interior lights and headlights are dim, or the horn does not
sound or sounds at a low volume.
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6488-2. Steps to take in an emergency
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If the electronic key does not operate
properly
Use the mechanical key ( P. 145) in order to perform the following
operations:
Locks all the doors
Closes the windows (turn and
hold)*
Unlocks all the doors
Opens the windows (turn and
hold)*
*: These settings must be custom-
ized at any authorized Toyota
retailer or Toyota authorized
repairer, or any reliable repairer.
( P. 679)
If communication between the electronic key and vehicle is inter-
rupted ( P. 166) or the electronic key cannot be used because the
battery is depleted, the smart entry & start system and wireless
remote control cannot be used. In such cases, the doors can be
opened and the hybrid system can be started by following the pro-
cedure below.
Locking and unlocking the doors
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6508-2. Steps to take in an emergency
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■Stopping the hybrid system
Set the parking brake, shift the shift lever to P and press the power switch as
you normally do when stopping the hybrid system.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced imm ediately when the battery is depleted.
( P. 561)
■ Alarm (if equipped)
Using the mechanical key to lock the doors will not set the alarm system.
If a door is unlocked using the mechanical key when the alarm system is set,
the alarm may be triggered. ( P. 106)
■ Changing power switch modes
Release the brake pedal and press the power switch in step above. The
hybrid system does not start and modes will be changed each time the switch
is pressed. ( P. 222)
■ When the electronic key does not work properly
● Make sure that the smart entry & start system has not been deactivated in
the customization setting. If it is off, turn the function on.
(Customizable features: P. 679)
● Check if battery-saving mode is set. If it is set, cancel the function.
( P. 165)
WARNING
■When using the mechanical key and operating the power windows
Operate the power window after checking to make sure that there is no pos-
sibility of any passenger having any of their body parts caught in the side
window. Also, do not allow children to operate the mechanical key. It is pos-
sible for children and other passengers to get caught in the power window.
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8
When trouble arises
If the 12-volt battery is discharged
If you have a set of jumper (or booster) cables and a second vehicle
with a 12-volt battery, you can jump start your vehicle by following the
steps below.
Vehicles with an alarm
( P. 106):
Confirm that the electronic key
is being carried.
When connecting the jumper (or
booster) cables, depending on the
situation, the alarm may activate
and the doors may lock. ( P. 109)
Open the hood. (P. 526)
The following procedures may be used to start the hybrid sys-
tem if the vehicle’s 12-volt battery is discharged.
You can also call any authorized Toyota retailer or Toyota autho-
rized repairer, or any reliable repairer or a qualified repair shop.
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