Useful information
i
This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's Man- ual. Country-specific differences are pos-
sible. Bear in mind that your vehicle may
not feature all functions described here.
This also applies to safety-relevant sys-
tems and functions.
iRead the information on qualified spe-
cialist workshops: (Ypage 20).
Notes on breaking-in a new vehicle
Important safety notes
In certain driving and driving safety sys-
tems, the sensors adjust automatically while
a certain distance is being driven after the
vehicle has been delivered or after repairs.
Full system effectiveness is not reached until
the end of this teach-in procedure.
New and replaced brake pads and discs only
reach their optimum braking effect after sev-
eral hundred kilometers of driving. Compen-
sate for this by applying greater force to the brake pedal.
The first 1000 miles (1500 km)
The more you look after the engine when it is
new, the more satisfied you will be with its
performance in the future.
RYou should therefore drive at varying vehi-
cle and engine speeds for the first
1000 miles (1500 km).
RAvoid heavy loads, e.g. driving at full
throttle, during this period.
RChange gear in good time, before the tach-ometer needle is 00C3of the way to the red
area of the tachometer.
RDo not manually shift to a lower gear to
brake the vehicle.
RVehicles with automatic transmission: if
possible, do not depress the accelerator pedal beyond the pressure point (kick-
down).
RVehicles with automatic transmission:
ideally, for the first 1000 miles(1500 km),
drive in program
E(Comfort).
After 1000 miles (1500 km), you can increase
the engine speed gradually and bring the
vehicle to full speed.
You should also observe these notes on run-
ning-in if the engine or parts of the drive
train on your vehicle have been replaced.
Observe the maximum permissible speed.
Driving
Important safety notes
GWARNING
Objects in the driver's footwell can
restrict the pedal travel or obstruct a
depressed pedal. The operating and road
safety of the vehicle is jeopardized. There
is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats securely and as specified in order to
ensure sufficient clearance for the pedals.
Do not use loose floormats and do not place
floormats on top of one another.
GWARNING
Unsuitable footwear can hinder correct
usage of the pedals, e.g.:
Rshoes with thick soles
Rshoes with high heels
Rslippers
There is a risk of an accident.
Wear suitable footwear to ensure correct
usage of the pedals.
GWARNING
If you switch off the ignition while driv-
ing, safety-relevant functions are only
available with limitations, or not at all.
This could affect, for example, the power
86Driving
>> Driving and parking.
Transmission positions
0045Park position
This prevents the vehicle from
rolling away when stopped.
Only shift the transmission into
positionP(
Ypage 92) when the
vehicle is stationary. The parking
lock should not be used as a brake
when parking. Always apply the
parking brake in addition to the
parking lock in order to secure the
vehicle.
The key can only be removed if the
transmission is in position P. If
the SmartKey is removed from the
ignition lock, the selector lever is
locked.
In the event of a malfunction of the
vehicle's electronics, the trans-
mission may lock. Information on
manually disconnecting the selec-
tor lever lock (
Ypage 97).
Have the vehicle electronics
checked immediately at a quali-
fied specialist workshop.
0046Reverse gear
Only shift the transmission into
position Rwhen the vehicle is sta-
tionary.
0044Neutral
Do not shift the transmission to N
while driving. Otherwise, the
automatic transmission could be
damaged.
No power is transmitted from the
engine to the drive wheels.
Releasing the parking brake and
brake pedal will allow you to move
the vehicle freely, e.g. to push it or
tow it away.
If esp
®is deactivated or faulty:
shift the transmission to position
N if the vehicle is in danger of
skidding, e.g. on icy roads.
!Rolling in neutral Ncan dam-
age the drive train.
003ADrive
The automatic transmission
changes gear automatically. All
forward gears are available.
Driving tips
Changing gear
The automatic transmission shifts to the
individual gears automatically when it is in
transmission position D. This automatic
gearshifting behavior is determined by:
Rthe selected drive program:
Rthe position of the accelerator pedal
Rthe road speed
Accelerator pedal position
Your style of driving influences how the auto-
matic transmission shifts gear:
Rlittle throttle: early upshifts
Rmore throttle: late upshifts
Automatic transmission93
>> Driving and parking.
Z
Problems with the transmission
ProblemPossible causes/consequences and0050Solutions
The transmission has
problems shifting
gear.The transmission is losing oil.
XHave the transmission checked at a qualified specialist work-
shop immediately.
The acceleration abil-
ity is deteriorating.
The transmission no
longer shifts into all of
the gears.
Reverse gear can no
longer be engaged.The transmission is in emergency mode.
XStop the vehicle.
XShift the transmission to position P.
XSwitch off the engine.
XWait at least ten seconds before restarting the engine.
XShift the transmission to positionD.
XHave the transmission checked at a qualified specialist work-
shop immediately.
Manually releasing the selector lever
lock
You can manually release the selector level
lock in the event of an electrical malfunc-
tion. This is the case, for example, when you
want to release the parking brake while tow-
ing away the vehicle and then apply it again.
!Do not use any sharp-edged objects to
prise out the cover from the center console.
Otherwise, the cover or the center console
could be damaged.
XApply the parking brake.
XPrise out cover 0043at lower edge 0044with a
flat, blunt object (e.g. a screwdriver wrap-
ped in cloth).
XPull cover 0043in the direction of the arrow.
XPull yellow release 0087behind the trim up
and simultaneously press release button 0085
on the selector lever.
XShift the selector lever to Nor P.
Refueling
Important safety notes
GWARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and
explosion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating
before refueling.
Refueling97
>> Driving and parking.
Z
To ensure that the vehicle is secured against
rolling away unintentionally:
Rthe parking brake must be applied.
Ra gear must be engaged on vehicles with
manual transmission.
Rthe selector lever must be in positionPon
vehicles with automatic transmission.
Rthe SmartKey must be removed from the
ignition lock.
Ron uphill or downhill gradients, the front
wheels must be turned towards the curb.
Switching off the engine
Important safety notes
GWARNING
The automatic transmission switches to
neutral position Nwhen you switch off the
engine. The vehicle may roll away. There is a risk of an accident.
After switching off the engine, always
switch to parking position P. Prevent the
parked vehicle from rolling away by apply-
ing the parking brake.
Vehicles with manual transmission
XSelect a gear.
XTurn the key to position 0in the ignition
lock and remove it.
The immobilizer is activated.
XApply the parking brake.
Vehicles with automatic transmission
XApply the parking brake.
XShift the transmission to position P.
XTurn the key to position0in the ignition
lock and remove it.
The immobilizer is activated.
The key can only be removed if the trans-
mission is in position P.
Parking brake
General notes
GWARNING
If you must brake the vehicle with the park-
ing brake, the braking distance is consid-
erably longer and the wheels could lock.
There is an increased danger of skidding
and accidents.
Only use the parking brake to brake the
vehicle when the service brake is faulty. Do
not apply the parking brake too firmly. If
the wheels lock, release the parking brake
until the wheels begin turning again.
GWARNING
If you leave children unsupervised in the
vehicle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of
park position Por shift manual trans-
mission into neutral.
Rstart the engine.
In addition, they may operate vehicle
equipment and become trapped. There is a
risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle.
Never leave children unsupervised in the
vehicle.
If you brake the vehicle with the parking
brake, the brake lamps will not light up.
Parking101
>> Driving and parking.
Z
more quickly and protecting them against
corrosion.
Limited braking performance on salt-
treated roads
If you drive on salted roads, a layer of salt
residue may form on the brake discs and brake
pads. This can result in a significantly lon-
ger braking distance.
RBrake occasionally to remove any possible
salt residue. Make sure that you do not
endanger other road users when doing so.
RCarefully depress the brake pedal and the
beginning and end of a journey.
RMaintain a greater distance to the vehicle
ahead.
Servicing the brakes
!The brake fluid level may be too low, if:
Rif the red brake warning lamp lights up
in the instrument cluster and
Ryou hear a warning tone while the engine
is running
Observe additional warning messages in
the multifunction display.
The brake fluid level may be too low due to
brake pad wear or leaking brake lines.
Have the brake system checked immedi-
ately. Consult a qualified specialist work-
shop to arrange this.
!A function or performance test should
only be carried out on a 2-axle dynamome-
ter. If you wish to operate the vehicle on
such a dynamometer, please consult a
qualified specialist workshop in advance.
You could otherwise damage the drive train
or the brake system.
!As the ESP®system operates automati-
cally, the engine and the ignition must be
switched off (the SmartKey must be in posi-
tion 0or 1in the ignition lock) if:
Rthe parking brake is tested using a brake
dynamometer (maximum 10 seconds).
Rthe vehicle is towed with the front axle
raised.
Braking triggered automatically by ESP
®
may seriously damage the brake system. All checks and maintenance work on the brake
system must be carried out at a qualified
specialist workshop.
Have brake pads installed and brake fluid
replaced at a qualified specialist workshop.
If the brake system has only been subject to
moderate loads, you should test the function-
ality of your brakes at regular intervals.
When having brake pads/linings fitted, smart
recommends that you only use those which are
approved for smart vehicles or are of an
equivalent quality standard. Brake pads/
linings which have not been approved for
smart vehicles or which are not of an equiv-
alent quality could affect your vehicle's
operating safety.
smart recommends that you only use brake
fluid which is approved for smart vehicles or
is of an equivalent quality standard. Brake
fluid which has not been approved for smart
vehicles or which
is not of an equivalent
quality could affect your vehicle's operating
safety.
Driving on wet roads
Hydroplaning
If water has accumulated to a certain depth on the road surface, there is a danger of hydro-
planing occurring, even if:
Ryou drive at low speeds.
Rthe tires have adequate tread depth.
For this reason, in the event of heavy rain or in conditions in which hydroplaning may
occur, you must drive in the following man-
ner:
Rlower your speed.
Ravoid ruts.
Ravoid sudden steering movements
Rbrake carefully.
Driving on flooded roads
!Bear in mind that vehicles traveling in
front or in the opposite direction create
waves. This may cause the maximum per-
missible water depth to be exceeded.
Failure to observe these notes may result in damage to the engine, electrical systems
and transmission.
104Driving tips
>> Driving and parking.
Useful information
i
This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's Man- ual. Country-specific differences are pos-
sible. Bear in mind that your vehicle may
not feature all functions described here.
This also applies to safety-relevant sys-
tems and functions.
iRead the information on qualified spe-
cialist workshops: (Ypage 20).
Stowage areas
Loading guidelines
GWARNING
If objects, luggage or loads are not secured or not secured sufficiently, they could
slip, tip over or be flung around and
thereby hit vehicle occupants. There is a
risk of injury, particularly in the event of
sudden braking or a sudden change in
direction.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before
the journey.
GWARNING
Combustion engines emit poisonous
exhaust gases such as carbon monoxide. If
the tailgate is open when the engine is
running, particularly if the vehicle is
moving, exhaust fumes could enter the
passenger compartment. There is a risk of
poisoning.
Turn off the engine before opening the
tailgate. Never drive with the tailgate
open.
Your vehicle has not been approved by the
manufacturer for towing a trailer. A trailer
could seriously impair driving safety.
Mounting a basic rack, a cycle rack or a ski/
snowboard rack on the rear of the vehicle will change the axle load distribution as speci-
fied by the vehicle manufacturer. Read the
operating instructions for the individual
accessories.
The handling characteristics of a laden vehi-
cle are dependent on the distribution of the
load within the vehicle. For this reason, you
should observe the following notes when
transporting a load:
Rnever exceed the maximum permissible
gross vehicle weight or the permissible
axle loads for the vehicle (including occu-
pants). The values are specified on the
vehicle identification plate on the B-pil-
lar of the driver's door
Rthe load must not protrude above the upper
edge of the head restraints
Rensure that no items of luggage can enter
the vehicle interior above or between the
front seats
Rensure that loaded objects are stowed
safely and are secured
Rload heavy objects at the bottom and light
objects at the top
Stowage space
Important safety notes
GWARNING
If you stow objects in the vehicle interior
in an unsuitable way, they could slip or be
thrown around and thus hit vehicle occu-
pants. Additionally, the cup holders, open
stowage spaces and mobile phone brackets
cannot restrain the objects placed in them
in the event of an accident. There is a risk
of injury, especially in the event of brak-
ing or sudden changes in direction.
RAlways stow objects so they cannot be
thrown around in these or similar situa-
tions.
RAlways ensure that objects do not pro-
trude from the stowage compartments or
stowage nets.
142Stowage areas
>> Stowage and features.
RAll closable stowage compartments
should be closed before beginning your
journey.
RAlways stow and secure heavy, hard, poin-
ted, sharp-edged, fragile objects or
objects which are too large behind the
last bench seat or under the passenger
seats.
Observe the loading guidelines (
Ypage 142).
Glove box
XTo open: pull handle 0043.
The glove box can be locked with the Smart-
Key.
XTo lock: insert the SmartKey into the lock
and turn it 90° clockwise to position 0048.
XTo unlock:insert the SmartKey into the lock
and turn it 90° counter-clockwise to posi-
tion 0047.
Stowage compartment in the doors
The stowage compartments are located in the
driver's door and front-passenger door.
0043Stowage compartment
Bottles can be stowed in the doors.
Drawer in the center console
XPull drawer 0044by handle 0043in the direc-
tion of the arrow.
Additional stowage areas
RBracket on the front-passenger seat for a
tablet, such as an iPad Air®
RStowage net in front-passenger footwell
Stowage compartment in the tailgate
The stowage compartment in the tailgate
offers additional stowage space for small
objects. You can keep the fluorescent jacket,
first-aid kit and warning triangle here, for
example.
Stowage areas143
>> Stowage and features.
Z
XTo open:open the tailgate.
XPull back handle 0043on the inside of the
tailgate.
XFold the lid of the stowage compartment
forwards in the direction of the arrow.
XTo close: fold the lid of the stowage com-
partment back in the opposite direction to the arrow.
XPress the cover firmly closed in the middle
until it engages audibly.
Cargo compartment cover
Important safety notes
GWARNING
The trunk cover alone cannot retain or
secure any heavy objects, items of luggage
or heavy loads. You may be struck by unse-
cured loads in the event of sudden changes
in direction, braking or an accident. There is a risk of injury or even fatal injury.
Always stow objects in such a way that they
cannot be thrown around. Secure objects,
luggage or loads by, for example, lashing
them down to prevent them from slipping or
tipping over, even if you use the trunk
cover.
Observe the loading guidelines (
Ypage 142).
The trunk cover:
Rconceals objects in the vehicle's trunk
Rprevents smaller objects from slipping
from the trunk into the vehicle interior,
but will not restrain loads in the event of
an accident The luggage net bag:
Rserves to hold small, light objects
Rprevents smaller objects from slipping
within the vehicle interior
Fitting
If you use the trunk cover under normal cir-
cumstances, install it in brackets
0044. If you
do not need to use the trunk cover, install it in brackets 0087.
XFor easier fitting, fold the front-
passenger seat backrests forwards
(
Ypage 63).
XOpen the upper and lower tailgate
(Ypage 57).
XHold trunk cover 0043in the trunk with the
luggage net bag at the front.
XInsert the trunk cover into upper
bracket 0044or into lower bracket 0087on the
right-hand side.
iLower bracket 0087can only be used if there
is no subwoofer fitted.
144Stowage areas
>> Stowage and features.