
Vehicle compo-nentsCircumstancesRemedyHead / tail lightsSoilingSoft sponge and mild soap solution a)
Reversing cameraSoilingWash with clean water and dry with a
soft clothSnow/iceHand brush / de-icerDoor lock cylin-
dersSnow/iceDe-icing fluid specifically for that pur-
poseWipers / wiper
bladesSoilingWindscreen cleaner, sponge or clothWheelsSoilingClear water, then apply appropriate
substancea)
Mild soap solution = 2 tablespoons of natural soap to 1 litre of lukewarm water.
The jack is maintenance-free. If necessary, the moving parts of the jack should
be lubricated with a suitable lubricant.
The towing device is maintenance-free. Coat the ball head of the towing de-
vice with a suitable grease whenever necessary.
Protection of cavities
All the cavities of your vehicle which are at risk from corrosion are protected by
a layer of long-lasting protective wax applied in the factory.
If any small amount of wax flow out of the cavities at high temperatures, these
must be removed with a plastic scraper and the stains cleaned using a petrole-
um cleaner.
Underbody
The underside of your vehicle is already permanently protected by the factory
against chemical and mechanical influences.
We recommend having the protective coating — preferably before the begin-
ning of winter and at the end of winter.
Product life of the films
Environmental influences (e.g. sunlight, humidity, air pollution, rockfall) affect
the life of the films. Films will age and become brittle – this is entirely normal;
this is not a fault.
Sunlight may also affect the strength of the film colour.
When transporting a load on the roof rack (e.g. roof box or similar), there is an
increased risk of film damage (e.g. of chipping from the secured load).
CAUTION■ Vehicle paint
■ Repair damaged areas as soon as possible.
■ Matt-painted parts should not be treated with polishes or hard waxes.
■ Do not polish in a dusty environment - risk of paint scratches.
■ Do not apply any paint care products to door seals or window guides.■
Plastic parts
■ Do not use paint polish.
■
Chromed and anodised parts
■ Do not polish in a dusty environment - risk of surface scratches.
■
Films
The following instructions must be observed, otherwise there is a risk of film
damage. ■ Do not use dirty cloths or sponges for cleaning.
■ Do not use a scraper or other means to remove ice and snow.
■ Do not polish the films
■ Do not use a high pressure cleaner on the films.
■
Rubber seals
■ Do not treat the door seals and window guides deal with anything - the
protective varnish coating could be damaged.
■
Windows and door mirrors ■ Do not clean the insides of the windows/mirrors with sharp objects - There
is a risk of damage to the filaments or the antenna. ■ Do not use a cloth which has been used to polish the body - this could dirty
the window and impair visibility.
■
Head / tail lights
■ Do not wipe head/tail lamps dry, do not use any sharp objects - risk of dam-
age to the protective coating and cracks forming on the headlamp glass cov-
ers.
■
Reversing camera
The following instructions must be observed, otherwise there is a risk of
camera damage.
■ Do not remove snow / ice with warm / hot water.
■ To wash, never use a pressure washer or steam jet.
■ For cleaning, do not use abrasive cleaners.
■
Door lock cylinders
■ Make sure that as little water as possible gets into the locking cylinder
when washing the vehicle - there is a risk of freezing the lock cylinder!
■
Wheels
■ Heavy soiling of the wheels can affect the balance of the wheels - the re-
sult can be a vibration, which can cause premature wear of the steering.
246General Maintenance

Remove ice and snow from the windowsFig. 284
Installation location of the ice
scraper, removing the scraper
Read and observe and on page 244 first.
Use a plastic ice scraper for removing snow and ice from the windows and mir-
rors. This can be on the inside of the fuel filler flap.
›
Open the fuel filler flap and slide the scraper in the direction of arrow
» Fig. 284 .
CAUTION
■
Move the scraper in one direction only, otherwise there is a risk of damage to
the glass surface.■
Do not remove snow / ice on the surface that is soiled (e.g. pea gravel, sand,
road salt) - there is a risk of damaging the surface.
■
Remove snow / ice carefully, otherwise there is a risk of damaging the labels
that have been fitted to the vehicle by the factory.
Caring for the interior
Read and observe
and on page 244 first.
Vehicle compo- nentsCircumstancesRemedy
Natural leather /
Faux leather /
Alcantara ®
/
Material
Dust, surface
soilingVacuum cleanerStubborn stainsCleaning fluid specifically for this taskCare (natural
leather)Treat the leather periodically with a
leather protecting fluid / use a care
cream with light blocker and impregna-
tion after each cleaningCare (Alcan-
tara ®
/ material)Remove stubborn hair using a “cleaning
glove”
Remove pills from materials with a
brushPlastic partsSoilingWater, slightly damp cloth or sponge, if
necessary cleaners specifically for this
purposeWindowsSoilingWash with clean water and dry with a
wipe specifically for that purposeCovers on electri-
cally heated seatsSoilingCleaners specifically for this purposeSeat belts » Soilingsoft cloth and mild soap solution a)a)
Mild soap solution = 2 tablespoons of natural soap to 1 litre of lukewarm water.
WARNING■
Never clean the seat belts chemically as chemical cleaning products could
destroy the fabric.■
Air fresheners and scents can be hazardous to heath when the tempera-
ture inside the vehicle is high.
CAUTION
■ Natural leather /Faux leather / Alcantara ®
/ material
■ Avoid standing for lengthy periods in bright sunlight, and protect the mate-
rials by covering to prevent them from fading.
■ Remove fresh stains (e.g. from pens, lipstick, shoe polish and similar) as
soon as possible. 247Care and maintenance

CAUTION■Never drive until the fuel tank is completely empty! Irregular supply of fuel
can cause misfiring, which can result in damage to parts of the engine and the
exhaust system.■
Immediately remove any fuel that has spilled onto the vehicle's paintwork –
risk of paint damage.
■
If you would like to operate your vehicle in a country other than the one for
which it was intended, please talk to a ŠKODA Partner. They will tell you
whether the fuel specified by the manufacturer is offered in that country
and/or whether the manufacturer will sanction operating the vehicle with an-
other fuel.
Petrol and diesel refuelling
Fig. 286
Open fuel filler flap/unscrew tank cap/place the tank cap on the
fuel filler flap
Fig. 287
Fuel filler tube on vehicles with
diesel engines
Read and observe and on page 248 first.
Perform the refuelling under the following conditions.
The vehicle is unlocked.
The ignition is switched off.
The auxiliary heating and ventilation is switched off.
›
Press the fuel filler flap in direction of arrow
1
and fold in the direction of
arrow
2
» Fig. 286 .
›
Unscrew the tank cap in the direction of arrow
3
.
›
Remove the tank cap and place in the recess on top of the fuel filler flap in
the direction of arrow
4
.
›
Insert the pump nozzle into the fuel filler neck as far as it will go, and refuel.
The fuel tank is full as soon as the pump nozzle switches off for the first time.
Not continue refuelling.
›
Remove the pump nozzle from the fuel filler tube and put it back in the
pump.
›
Place the filler cap onto the fuel filler neck and turn it in the opposite direc-
tion to arrow
3
until it securely engages.
›
Close the fuel filler flap until it clicks into place.
Incorrect refuelling guard on vehicles with diesel engines
The fuel filler tube on vehicles with diesel engines is fitted with an incorrect
refuelling guard » Fig. 287.
If the diesel pump nozzle does not sit directly in the fuel filler tube, move it to
and fro with slight pressure to insert it correctly.
The diameter of the diesel pump nozzle can be identical to that of the petrol
pump nozzle in some countries. When driving in these countries, the incorrect
fuelling protection should be removed by a specialist company.
Unleaded petrol
Read and observe
and on page 248 first.
The correct grades of fuel for your vehicle are stated on a sticker affixed to theinside of the fuel filler flap » Fig. 285 on page 248 .
249Inspecting and replenishing

The vehicle can only operate with unleaded petrol that meets standard EN
228 1)
, and contains maximum 10% bioethanol (E10).
Prescribed fuel 95 / min. 92 and 93 RON / ROZ
We recommend using petrol 95 ROZ.
Optionally, the petrol 92 or. 93 ROZ can be used (slight power loss, a slightly
increased fuel consumption).
In an emergency petrol 91 ROZ can be used (slight power loss, slightly in-
creased fuel consumption) »
.
Specified petrol is unleaded, min. 95 RON / ROZ
Use min. 95 ROZ petrol.
In an emergency , 91 . 92 or 93 ROZ petrol can be used (slight loss of power,
slightly increased fuel consumption) »
.
Prescribed petrol 98/(95) RON / ROZ
We recommend using petrol 98 ROZ.
Optionally, petrol 95 ROZ can be used (slight power loss, a slightly increased
fuel consumption).
In an emergency , 91 . 92 or 93 ROZ petrol can be used (slight loss of power,
slightly increased fuel consumption) »
.
CAUTION
The following instructions must be observed, otherwise there is a risk of dam-
age to the engine and to the exhaust system.■
When petrol with a lower than the prescribed octane is used, only continue
driving at mid-range engine speeds and with minimal strain on the engine. Re-
fuel using petrol of the prescribed octane number as soon as possible.
■
Lower than 91 octane petrol should not be used, even in an emergency!
■
If a fuel other than unleaded fuel which complies to the above mentioned
standards (e.g. leaded petrol) is put in the tank by mistake, do not start the en-
gine or switch on the ignition.
CAUTIONPetrol additions (additives)■Unleaded petrol complying with the EN 228 standard 1 )
meets all the condi-
tions for problem-free engine operation. We therefore do not recommend mix-
ing fuel additives into the petrol - risk of engine damage or damage to the ex-
haust system.■
The following additives may not be used - risk of engine damage or damage
to the exhaust system! ■ Additives with metal components (metallic additives), in particular with
manganese and iron content.
■ Fuels with metallic content (e.g. LRP - lead replacement petrol).
Note
■Unleaded petrol that has a higher octane number than that required by the
engine can be used without limitations.■
The use of petrol with an octane rating higher than 95 ROZ in does not result
in either a noticeable increase in power nor lower fuel consumption in vehicles
for which unleaded petrol 95/min 92 or 93 ROZ is specified.
■
On vehicles using the prescribed unleaded petrol of min. 95 ROZ, the use of
petrol with a higher octane number than 95 ROZ can lead to an increase in
power and reduction in fuel consumption.
Diesel fuel
Read and observe
and on page 248 first.
The correct grades of fuel for your vehicle are stated on a sticker affixed to theinside of the fuel filler flap » Fig. 285 on page 248 .
The vehicle can only be operated using diesel fuel that complies with the
standard EN 5902)
and contains a maximum 7% biodiesel (B7)3)
.
Operating under different weather conditions
Use only diesel in accordance with the current or expected weather conditions.
Ask the petrol station personnel whether the diesel fuel offered corresponds
to these conditions.
1)
In Germany also DIN 51626-1 or E10 for unleaded petrol with octane number 91 or 95 or DIN 51626-2 or E5
for unleaded petrol with octane number 95 and 98.
2)
In Germany DIN 51628, in Austria ÖNORM C 1590, in Russia GOST R 52368-2005 / EN 590: 2004, in India IS 1460 / Bharat IV or in an emergency IS 1460 / Bharat III.
3)
In Germany according to the DIN 52638 standard, in Austria ÖNORM C 1590, in France EN 590.
250General Maintenance

CNGFig. 289
Position of the CNG label(s).
Read and observe
and on page 248 first.
A G-TEC-vehicle may be operated with CNG and petrol.
Positioning of the CNG sticker in natural gas vehicles » Fig. 289.
Automatic switching from natural gas to petrol operation - Automatic switch-
ing from natural gas to petrol operation takes place in the following situations
(examples). ▶ With an empty gas tank or not enough pressure in the tank.
▶ After refuelling with natural gas.
▶ At very low surrounding temperatures.
To ensure the correct functioning of the fuel system, every 6 months the fuel tank for petrol should be run down until the warning light comes on.
Gas leak
If a gas leak is suspected (noticeable odour), proceed as follows. ▶ Stop the vehicle.
▶ Switch off the ignition.
▶ Extinguish cigarettes, switch off spark-producing or incendiary items and re-
move them from the vehicle.
▶ Open the doors and the boot lid to ventilate the vehicle sufficiently.
▶ Do not continue to drive if the odour persists.
▶ If it is not possible to leave an enclosed area with a vehicle with a gas leak
(e.g. in a tunnel, underpass, garage, ferry, etc.), call the emergency services
immediately.
Seek help from a specialist garage to correct the gas system fault.
In a traffic accident
If a gas leak is suspected in a traffic accident, proceed as follows.
▶ Switch off the ignition.
▶ Extinguish cigarettes, switch off spark-producing or incendiary items and re-
move them from the vehicle.
▶ Have all the occupants get out.
▶ Keep all persons away from the vehicle. We recommend standing at least 10
metres from the vehicle.
▶ Inform the emergency services that it is a natural gas vehicle.
Regular gas system checks
Regular gas system checks must be carried out in a specialist workshop on
natural gas-powered vehicles. The vehicle owner is responsible for ensuring
tests are conducted properly.
Every 2 years ▶ Check the filler cap.
▶ Check the condition of fuel filler tubes and the sealing ring in the fuel filler
tubes, and clean the sealing ring if necessary.
▶ Check the gas system for leaks and carry out an examination of gas contain-
ers.
Every 20 years ▶ Replace the gas tank.WARNING■ Do not underestimate the smell of gas in the car or when refuelling - risk
of fire, explosion and injury.■
The natural gas tanks in the vehicle must not be exposed to unwanted
heat sources.
Engine compartment
Introduction
This chapter contains information on the following subjects:
Opening and closing the bonnet
253
Engine compartment overview
254
Windscreen washer fluid
254
252General Maintenance

›Raise the bonnet in the direction of the arrow 3.›Remove the lid prop in the direction of arrow 4 from the holder.›
Secure the open flap inserting the end of the post into the opening in the di-
rection of arrow
5
.
Close the flap
›
Lift the bonnet.
›
Decouple the bonnet support and press into the holder designed to hold it.
›
Drop down the bonnet lid from a height of about 20 cm applying light pres-
sure until it clicks safely into place.
If the bonnet lid is not properly closed, the display of the instrument cluster will show a representation of a vehicle with an open bonnet lid.
WARNING■ Never drive with the bonnet lid not properly closed - risk of accident!■Make sure that when closing the bonnet, no body parts are crushed -
there is danger of injury!
Engine compartment overview
Fig. 291
Arrangement (example) in the engine compartment
Read and observe and on page 253 first.
Coolant expansion reservoir
257
Engine oil dipstick
256
Engine oil filler opening
256
Brake fluid reservoir
257
Vehicle battery
258
Windscreen washer fluid reservoir
254
Windscreen washer fluid
Fig. 292
Windscreen washer fluid reser-
voir
Read and observe and on page 253 first.
The windscreen washer fluid reservoir
A
is located in the engine compart-
ment » Fig. 292 .
The capacity of the reservoir is about 3 litres or about 4.7 litres on vehicles that
have a headlight cleaning system 1)
.
Use a suitable windscreen washer fluid for the current or expected weather
conditions. We recommend that you use windscreen washer fluid from ŠKODA
Original Accessories.
CAUTION
■ If the vehicle is equipped with a headlight cleaning system, then only use
windscreen washer fluid types that do not attack the polycarbonate coating of
the headlights - otherwise there is a risk of damage to headlights.■
Do not remove the filter from the windscreen washer fluid reservoir when re-
plenishing it with liquid - otherwise the liquid transportation system might be
contaminated, which can cause the windscreen washer system to malfunction.
ABCDEF1)
In some countries, 4.7 ltr. applies for both variants.
254General Maintenance

Engine oil
Introduction
This chapter contains information on the following subjects:
Specification
255
Check and refill
256
The engine has been filled ex-factory with a high-grade oil that can be used
throughout the year (except in extreme climate zones).
We recommend that the oil changes be carried out by a ŠKODA Service Part-
ner.
The engine oil should be changed at specified service intervals » page 242.
The engine uses up some oil, depending on driving style and operating condi-
tions (up to 0.5 l / 1 000 km). Consumption may be slightly higher than this dur-
ing the first 5 000 km.
WARNINGThe following instructions must be followed at all times when working on
the engine compartment » page 252.
CAUTION
Do not add any additives to the engine oil - risk of engine damage.
Note
We recommend that you use oils from ŠKODA Original Accessories.
Specification
Read and observe
and on page 255 first.
The specifications (VW standards) stated in the following can be indicated sep-arately or together with other specifications on the bottle.
Vehicles with variable service intervalsPetrol enginesSpecification1.0 l./85 kW TSI
VW 504 00
1.2 l./63 kW TSI1.4 l./110 kW TSI1.8 l./132 kW TSI2.0 l/162, 169 kW TSIDiesel enginesSpecification1.6 l/66, 81 kW TDIVW 507 002.0 l/105, 110, 135 kW TDI
Vehicles with fixed service intervals
Petrol enginesSpecification1.0 l./85 kW TSI
VW 502 00
1.2 l./63 kW TSI1.4 l/81 kW TSI G-TEC1.4 l./110 kW TSI1.6 l./81 kW MPI1.8 l./132 kW TSI2.0 l/162, 169 kW TSIDiesel enginesSpecification1.6 l/66, 81 kW TDIVW 507 002.0 l/105, 110, 135 kW TDI
Engine oil VW 505 01 can optionally be used in diesel engines without a DPF.
CAUTION
■
If no prescribed engine oil is available, then max. 0.5 l oil of the following
specifications can be refilled. ■Petrol engines: ACEA A3/ACEA B4 or API SN, (API SM);
■ Diesel engines: ACEA C3 or API CJ-4.255Inspecting and replenishing

Check and refillFig. 293
Dipstick variants
Read and observe
and on page 255 first.
Check and refill oil under the following conditions. The vehicle is on a horizontal surface.
The engine operating temperature is reached.
The engine is turned off.
Checking the level
›
Wait a few minutes until the engine oil flows back into the oil trough.
›
Pull the dipstick out and wipe with a clean cloth.
›
Push the dipstick back to the stop and then pull it out again.
›
Read the oil level and push the dipstick back in.
The oil level must lie in range
A
» Fig. 293 . If the oil level is below range
A
, oil
must be added.
Refilling
›
Unscrew the cap of the engine oil filler opening
C
» Fig. 291 on page 254 .
›
Add oil of the correct specification in portions of 0.5 litres » page 255.
›
Check the oil level.
›
Screw the lid of the engine oil filler closed carefully.
CAUTION
■
The oil level must never be below range A » Fig. 293 there is a risk of dam-
age to the engine as well as to the exhaust system.■
If a top up with oil is not possible or the oil level is above range
A
,
stop
driving! Switch off the engine and seek assistance from a specialist garage.
NoteAn engine oil level which is too low is shown in the instrument cluster by the
warning light illuminating and also indicated by the message » page 38.
Nevertheless, we recommend checking the oil level on a regular basis using
the dipstick.
Coolant
Introduction
This chapter contains information on the following subjects:
Checking and refilling
257
The coolant helps to keep the engine temperature down, and consists of wa-
ter and coolant additive (with additives that protect the cooling system against
corrosion and prevent furring).
The proportion of coolant additive in the coolant must be 40 to 60 %.
The correct mix of water and coolant additive should be checked and if neces-
sary corrected by a specialist garage.
WARNING■ The following instructions must be followed at all times when working on
the engine compartment » page 252.■
Never open the end cover of the coolant expansion reservoir while the
engine is still warm. The cooling system is pressurised - risk of scalding or
injury from splashes of coolant!
■
To protect against the coolant splashing, cover the cap with a cloth when
opening.
■
Coolant and coolant fumes are harmful - avoid contact with the coolant. If
the coolant comes into contact with the eye or skin, wash the affected area
with plenty of water for several minutes, and where appropriate seek medi-
cal help.
CAUTION
Do not cover the radiator and install any parts (e.g auxiliary lights.) in front of
the air intakes - There is a risk of the engine overheating.256General Maintenance