2016 Ram ProMaster transmission

During cold temperatures, transmission operation may
be modified depending on engine and transmission
temperature as well as vehicle speed. This feature im-
proves warm up time of the engine and transmission to
achieve maximum efficiency. Engagement of the torque
converter clutch is inhibited until the transmission fluid
is warm (refer to the “Note” under “Torque Converter
Clutch” in this section). During extremely cold tempera-
tures (-16°F [-27°C] or below), operation may briefly be
limited to third gear only. Normal operation will resume
once the transmission temperature has risen to a suitable
level.
Transmission Limp Home Mode
Transmission function is monitored electronically for
abnormal conditions. If a condition is detected that could
result in transmission damage, Transmission Limp Home
Mode is activated. In this mode, the transmission remains
in third gear regardless of which forward gear is selected.PARK, REVERSE, and NEUTRAL will continue to oper-
ate. The Malfunction Indicator Light (MIL) may be illu-
minated. Limp Home Mode allows the vehicle to be
driven to an authorized dealer for service without dam-
aging the transmission.
In the event of a momentary problem, the transmission
can be reset to regain all forward gears by performing the
following steps:
1. Stop the vehicle.
2. Shift the transmission into PARK.
3. Turn the ignition switch to the OFF position.
4. Wait approximately 10 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is no
longer detected, the transmission will return to normal
operation.
230 STARTING AND OPERATING

NOTE:Even if the transmission can be reset, we recom-
mend that you visit your authorized dealer at your
earliest possible convenience. Your authorized dealer has
diagnostic equipment to determine if the problem could
recur.
If the transmission cannot be reset, authorized dealer
service is required.
Electronic Range Select (ERS) Operation
The Electronic Range Select (ERS) shift control allows the
driver to limit the highest available gear. For example, if
you set the transmission gear limit to 4 (fourth gear), the
transmission will not shift above fourth gear, but will
shift through the lower gears normally.
You can switch between DRIVE and ERS mode at any
vehicle speed. When the shift lever is in the DRIVE
position, the transmission will operate automatically, shifting between all available gears. Moving the shift
lever to the ERS position (beside DRIVE) will activate
ERS mode, display the current gear in the instrument
cluster, and set that gear as the top available gear. Once in
ERS mode, moving the shift lever forward (-) or rearward
(+) will change the top available gear.
To exit ERS mode, simply return the shift lever to the
DRIVE position.
WARNING!
Do not downshift for additional engine braking on a
slippery surface. The drive wheels could lose their
grip and the vehicle could skid, causing a collision or
personal injury.
5
STARTING AND OPERATING 231

Instrument
Cluster
Display123456D
Actual
Gear(s) Al- lowed 1
1–2 1–3 1–4 1–5 1–6 1–6
NOTE: To select the proper gear position for maximum
deceleration (engine braking), move the shift lever into
the ERS position, then tap it forward (-) repeatedly as the
vehicle slows. The transmission will shift to the range
from which the vehicle can best be slowed down.
Overdrive Operation
The automatic transmission includes an electronically
controlled Overdrive (sixth gear). The transmission will
automatically shift into Overdrive if the following con-
ditions are present: •
The shift lever is in the DRIVE position.
• The transmission fluid has reached an adequate tem-
perature.
• The engine coolant has reached an adequate tempera-
ture.
• The vehicle speed is sufficiently high.
• The driver is not heavily pressing the accelerator.
232 STARTING AND OPERATING

When To Use TOW/HAUL Mode
When driving in hilly areas, towing a trailer, carrying a
heavy load, etc., and frequent transmission shifting oc-
curs, push the TOW/HAUL switch to activate TOW/
HAUL mode. This will improve performance and reduce
the potential for transmission overheating or failure due
to excessive shifting. When operating in TOW/HAUL
mode, transmission upshifts are delayed, and the trans-
mission will automatically downshift (for engine brak-
ing) during steady braking maneuvers.
The “TOW/HAUL Indicator Light” will illuminate in the
instrument cluster to indicate that TOW/HAUL mode
has been activated. Pushing the switch a second time
restores normal operation. Normal operation is always
the default at engine start-up. If TOW/HAUL mode is
desired, the switch must be pushed each time the engine
is started.Torque Converter Clutch
A feature designed to improve fuel economy has been
included in the automatic transmission on your vehicle.
A clutch within the torque converter engages automati-
cally at calibrated speeds. This may result in a slightly
different feeling or response during normal operation in
the upper gears. When the vehicle speed drops or during
some accelerations, the clutch automatically disengages.
NOTE:
•
The torque converter clutch will not engage, until the
transmission fluid and engine coolant are warm [usu-
ally after 1 to 3 miles (2 to 5 km) of driving]. Because
the engine speed is higher when the torque converter
clutch is not engaged, it may seem as if the transmis-
sion is not shifting into Overdrive when cold. This is
normal. Using the Electronic Range Select (ERS) shift
5
STARTING AND OPERATING 233

control, when the transmission is sufficiently warm,
will demonstrate that the transmission is able to shift
into and out of Overdrive.
• If the vehicle has not been driven for several days, the
first few seconds of operation after shifting the trans-
mission into gear may seem sluggish. This is due to the
fluid partially draining from the torque converter into
the transmission. This condition is normal and will not
cause damage to the transmission. The torque con-
verter will refill within five seconds after starting the
engine.DRIVING ON SLIPPERY SURFACES
Acceleration
Rapid acceleration on snow covered, wet, or other slip-
pery surfaces may cause the driving wheels to pull
erratically to the right or left. This phenomenon occurs
when there is a difference in the surface traction under
the front (driving) wheels.
WARNING!
Rapid acceleration on slippery surfaces is dangerous.
Unequal traction can cause sudden pulling of the
front wheels. You could lose control of the vehicle
and possibly have a collision. Accelerate slowly and
carefully whenever there is likely to be poor traction
(ice, snow, wet, mud, loose sand, etc.).
234 STARTING AND OPERATING

WARNING!
There may be situations on minor hills with a loaded
vehicle, or while pulling a trailer, when the system
will not activate and slight rolling may occur. This
could cause a collision with another vehicle or object.
Always remember the driver is responsible for brak-
ing the vehicle.
Towing With HSA
HSA will provide assistance when starting on a grade
when pulling a trailer.
WARNING!
•If you use a trailer brake controller with your
trailer, your trailer brakes may be activated and
deactivated with the brake switch. If so, when the
(Continued)
WARNING! (Continued)
brake pedal is released, there may not be enough
brake pressure to hold the vehicle and trailer on a
hill and this could cause a collision with another
vehicle or object behind you. In order to avoid
rolling down the hill while resuming acceleration,
manually activate the trailer brake prior to releas-
ing the brake pedal. Always remember the driver is
responsible for braking the vehicle.
• HSA is not a parking brake. If you stop the vehicle
on a hill without putting the transmission in PARK
and using the parking brake, it will roll down the
hill and could cause a collision with another ve-
hicle or object. Always remember to use the park-
ing brake while parking on a hill, and that the
driver is responsible for braking the vehicle.
250 STARTING AND OPERATING

Perform the maintenance listed in the “Maintenance
Schedule”. Refer to “Maintenance Schedule” for the
proper maintenance intervals. When towing a trailer,
never exceed the GAWR or GCWR ratings.
WARNING!
Improper towing can lead to a collision. Follow these
guidelines to make your trailer towing as safe as
possible:
•Make certain that the load is secured in the trailer
and will not shift during travel. When trailering
cargo that is not fully secured, dynamic load shifts
can occur that may be difficult for the driver to
control. You could lose control of your vehicle and
have a collision.
• When hauling cargo or towing a trailer, do not
overload your vehicle or trailer. Overloading can
(Continued)
WARNING! (Continued)
cause a loss of control, poor performance or dam-
age to brakes, axle, engine, transmission, steering,
suspension, chassis structure or tires.
• Safety chains must always be used between your
vehicle and trailer. Always connect the chains to
the hook retainers of the vehicle hitch. Cross the
chains under the trailer tongue and allow enough
slack for turning corners.
• Vehicles with trailers should not be parked on a
grade. When parking, apply the parking brake on
the tow vehicle. Put the tow vehicle transmission in
PARK. For four-wheel drive vehicles, make sure
the transfer case is not in NEUTRAL. Always,
block or chockthe trailer wheels.
• GCWR must not be exceeded.
(Continued)
298 STARTING AND OPERATING

Towing Tips
Before setting out on a trip, practice turning, stopping,
and backing up the trailer in an area located away from
heavy traffic.
Automatic Transmission
The DRIVE range can be selected when towing. The
transmission controls include a drive strategy to avoid
frequent shifting when towing. However, if frequent
shifting does occur while in DRIVE, select TOW/HAUL
mode or select a lower gear range (using the Electronic
Range Select [ERS] shift control).
NOTE:Using a lower gear range while operating the
vehicle under heavy loading conditions will improve
performance and extend transmission life by reducing
excessive shifting and heat build up. This action will also
provide better engine braking.
Tow/Haul Mode
To reduce the potential for automatic transmission over-
heating, activate the “TOW/HAUL” feature when driv-
ing in hilly areas, or select a lower gear range (using the
Electronic Range Select (ERS) shift control) on more
severe grades.
Electronic Speed Control — If Equipped
• Do not use in hilly terrain or with heavy loads.
• When using the speed control, if you experience speed
drops greater than 10 mph (16 km/h), disengage until
you can get back to cruising speed.
• Use speed control in flat terrain and with light loads to
maximize fuel efficiency.
304 STARTING AND OPERATING