2016 Ram ProMaster service

Automatic Transmission Fluid (ATF) is an engineered
product and its performance may be impaired by supple-
mental additives. Therefore, do not add any fluid addi-
tives to the transmission. The only exception to this
policy is the use of special dyes for diagnosing fluid
leaks. Avoid using transmission sealers as they may
adversely affect seals.
CAUTION!
Do not use chemical flushes in your transmission as
the chemicals can damage your transmission compo-
nents. Such damage is not covered by the New
Vehicle Limited Warranty.
Fluid Level Check
The fluid level is preset at the factory and does not
require adjustment under normal operating conditions.
Routine fluid level checks are not required, therefore thetransmission filler tube is capped and no dipstick is
provided. Your authorized dealer can check your trans-
mission fluid level using a special service dipstick. If you
notice fluid leakage or transmission malfunction, visit
your authorized dealer immediately to have the trans-
mission fluid level checked. Operating the vehicle with
an improper fluid level can cause severe transmission
damage.
CAUTION!
If a transmission fluid leak occurs, visit your autho-
rized dealer immediately. Severe transmission dam-
age may occur. Your authorized dealer has the proper
tools to adjust the fluid level accurately.
Fluid And Filter Changes
Refer to the “Maintenance Schedule” for the proper
maintenance intervals.
7
MAINTAINING YOUR VEHICLE 379

FUSES
WARNING!
•When replacing a blown fuse, always use an appro-
priate replacement fuse with the same amp rating as
the original fuse. Never replace a fuse with another
fuse of higher amp rating. Never replace a blown
fuse with metal wires or any other material. Failure
to use proper fuses may result in serious personal
injury, fire and/or property damage.
• Before replacing a fuse, make sure that the ignition
is off and that all the other services are switched off
and/or disengaged.
• If the replaced fuse blows again, contact an autho-
rized dealer.
• If a general protection fuse for safety systems (air
bag system, braking system), power unit systems
(engine system, gearbox system) or steering system
blows, contact an authorized dealer.
Underhood Fuses
The Front Power Distribution Center is located on the
driver ’s side of the engine compartment. To access the
fuses, remove the cover.
Front Power Distribution Center
7
MAINTAINING YOUR VEHICLE 387

CavityMini Fuse Description
F81 7.5 Amp Brown Seat Heater
F83 20 Amp Yellow Rear Left Windows Heater
F84 20 Amp Yellow Rear Right Windows Heater
F86 20 Amp Yellow Auxiliary Switch (From Battery) – If Equipped
F87 20 Amp Yellow Auxiliary Switch (From Ignition) – If Equipped
VEHICLE STORAGE
If you are leaving your vehicle dormant for more than 21
days, you may want to take these steps to protect your
battery.
•Disconnect the negative cable from the battery. •
Anytime you store your vehicle, or keep it out of
service (e.g., vacation) for two weeks or more, run the
air conditioning system at idle for about five minutes
in the fresh air and high blower setting. This will
ensure adequate system lubrication to minimize the
possibility of compressor damage when the system is
started again.
398 MAINTAINING YOUR VEHICLE

MAINTENANCE SCHEDULE
Your vehicle is equipped with an automatic oil change
indicator system. The oil change indicator system will
remind you that it is time to take your vehicle in for
scheduled maintenance.
Based on engine operation conditions, the oil change
indicator message will illuminate in the instrument clus-
ter. This means that service is required for your vehicle.
Operating conditions such as frequent short-trips, trailer
tow, and extremely hot or cold ambient temperatures will
influence when the “Oil Change Required” message is
displayed. Severe Operating Conditions can cause the
change oil message to illuminate as early as 3,500 miles
(5,600 km) since last reset. Have your vehicle serviced as
soon as possible, within the next 500 miles (805 km).
Your authorized dealer will reset the oil change indicator
message after completing the scheduled oil change. If a
scheduled oil change is performed by someone otherthan your authorized dealer, the message can be reset by
referring to the steps described under “Electronic Vehicle
Information Center (EVIC)” in “Understanding Your
Instrument Panel” for further information.
NOTE:
Under no circumstances should oil change inter-
vals exceed 10,000 miles (16,000 km), twelve months or
350 hours of engine run time, whichever comes first. The
350 hours of engine run or idle time is generally only a
concern for fleet customers.
Severe Duty All Models
Change Engine Oil at 4,000 miles (6,500 km) if the vehicle
is operated in a dusty and off road environment or is
operated predominately at idle or only very low engine
RPM’s. This type of vehicle use is considered Severe
Duty.
410 MAINTENANCE SCHEDULES

WARNING!
•You can be badly injured working on or around a
motor vehicle. Do only service work for which you
have the knowledge and the right equipment. If
you have any doubt about your ability to perform a
service job, take your vehicle to a competent me-
chanic.
• Failure to properly inspect and maintain your ve-
hicle could result in a component malfunction and
effect vehicle handling and performance. This
could cause an accident.
8
MAINTENANCE SCHEDULES 415

IF YOU NEED CONSUMER ASSISTANCE
CONTENTS
SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE ...................... .419
▫ Prepare For The Appointment .............419
▫ Prepare A List ....................... .419
▫ Be Reasonable With Requests .............419
 IF YOU NEED ASSISTANCE ..............419
▫ FCA USA LLC Customer Center ...........420
▫ FCA Canada Inc. Customer Center .........420
▫ In Mexico Contact .....................421
▫ Puerto Rico And U.S. Virgin Islands ........421▫
Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY) ...................421
▫ Service Contract ..................... .422
 WARRANTY INFORMATION .............423
 MOPARPARTS ........................423
 REPORTING SAFETY DEFECTS ............423
▫ In The 50 United States And Washington,
D.C. .............................. .423
▫ In Canada .......................... .424
 PUBLICATION ORDER FORMS ............424
9

SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you are having warranty work done, be sure to have
the right papers with you. Take your warranty folder. All
work to be performed may not be covered by the
warranty. Discuss additional charges with the service
manager. Keep a maintenance log of your vehicle’s
service history. This can often provide a clue to the
current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident
or work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with
the service advisor and list the items in order of priority.
At many authorized dealers, you may obtain a rental
vehicle at a minimal daily charge. If you need a rental, it
is advisable to make these arrangements when you call
for an appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealer are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer.
We strongly recommend that you take the vehicle to an
authorized dealer. They know your vehicle the best, and
are most concerned that you get prompt and high quality
service. The manufacturer’s authorized dealer have the
9
IF YOU NEED CONSUMER ASSISTANCE 419

facilities, factory-trained technicians, special tools, and
the latest information to ensure the vehicle is fixed
correctly and in a timely manner.
This is why you should always talk to an authorized
dealer service manager first. Most matters can be re-
solved with this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
• If an authorized dealer is unable to resolve the con-
cern, you may contact the manufacturer’s customer
center.
Any communication to the manufacturer’s customer cen-
ter should include the following information:
• Owner’s name and address
• Owner’s telephone number (home and office) •
Authorized dealer name
• Vehicle Identification Number (VIN)
• Vehicle delivery date and mileage
FCA USA LLC Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (866) 726-4636
FCA Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English / (800) 387-9983 French
420 IF YOU NEED CONSUMER ASSISTANCE