
Do not run the engine for longer than neces-
sary when the vehicle is stationary.
Before having maintenance and repairs per-
formed, it is essential to read the materials rela-
ted to the maintenance and repairs:
Rthe applicable sections of the technical doc-
umentation, e.g. the Operator's Manual and
workshop information.
Rregulations such as industrial safety regula-
tions and accident prevention regulations.
While working under the vehicle, you must
secure the vehicle on jack stands with sufficient load capacity.
Never use the jack as a substitute. The vehicle's
jack is intended only to raise the vehicle for a
short time when changing a wheel. It is not
suited for performing maintenance work under
the vehicle.
Please also refer to the notes about qualified
specialist workshops (
Ypage 26).
The scope and regularity of the inspection and
maintenance work primarily depend on the
often diverse operating conditions. Specialist
knowledge beyond the scope of this Operator's
Manual is required when carrying out testing
and maintenance work. This work should only be
carried out by trained staff.
The vehicle Maintenance Booklet describes the scope and fre que
ncy of maintenance work and
contains additional notes on the New Vehicle
Limited Warranty and on service products.
Maintenance services must be carried out in
accordance with the provisions and recommen-
dations in the Maintenance Booklet. Not doing
so could void the warranty claim and lead to
refusal of goodwill gestures after the manufac-
turer has submitted a damage report.
iObserve the notes on genuine Sprinter parts
(Ypage 28).
Service interval display
General notes
A service that is due is displayed in the service
interval display about 1 month in advance. A
message is then displayed while the vehicle is in
motion or when the ignition is switched on.
iThe service interval display does not provide
information about the engine oil level. The service interval display should therefore not
be confused with the
5engine oil level
display.
The service due date is displayed in days or
miles (kilometers), depending on the total dis-
tance driven.
The symbols or letters on the service display
show the type of service that is due.
¯ orA
for a minor service
° orB
for a major service
Service due date display
Vehicles with steering wheel buttons: the
following messages may be displayed.
R¯ Service A due in ... days
R¯Service A due in ... mi(km)
R¯ Service A Carry out now
Vehicles without steering wheel buttons:
the following messages may be displayed.
R¯for service A
R°for Service B
Additionally, you will see the remaining distance
in miles ( mi
) or kilometers ( km) or the remaining
time in days ( d).
Service due date has been exceeded
Vehicles with steering wheel buttons: if you
have missed the service due date, one of the
following messages appears in the display and
warning tone also sounds.
R¯ Service A overdue by ... days
R¯Service A overdue by ... km(km)
Vehicles without steering wheel buttons: if
you have missed the service due date, the ¯
or ° symbol for the service flashes for
10 seconds after the ignition is switched on. A
minus sign also appears in front of the service
due date.
Calling up the service due date
XTurn the key to position 2in the ignition lock.
The display is activated.
Vehicles without steering wheel buttons
XPress the 4menu button on the instrument
cluster repeatedly until the ¯or°
symbol for the service appears in the display.
226Maintenance
Maintenance and care

Observe the maximum permissible speed for
operation with snow chains.
When driving with snow chains installed, do not
exceed the maximum permissible speed of
30 mph (50 km/h). Observe the country-spe-
cific laws and regulations for operation with
snow chains.
!Check the snow chains for damage before
mounting them. Damaged or worn snow
chains may snap and damage the following
components:
Rwheel
Rwheel housing
Rwheel suspension
For this reason, you must use only snow
chains that are free of defects. Observe the
manufacturer's mounting instructions.
!Vehicles with steel wheels: if you mount
snow chains on steel wheels, you may dam-
age the hub caps. Remove the hub caps from
the relevant wheels before mounting the
snow chains.
Snow chains increase traction on roads in wintry
conditions.
For reasons of safety we only recommend using
snow chains or traction aids that are approved
for the Sprinter. The snow chains or traction aids
must be of class U or meet the SAE type U
specification. Information on snow chains is
available at any qualified specialist workshop.
When mounting snow chains, please bear the
following points in mind:
RSnow chains cannot be mounted on all
wheel/tire combinations. When mounting the snow chains, note the permissible tire and
snow chain dimensions.
RMount snow chains only in pairs and only to
the rear wheels. On vehicles with twin tires,
mount the snow chains to the outer wheels.
Observe the manufacturer's mounting
instructions.
RVehicles with all-wheel-drive: snow chains
are not permitted on the front axle. There is
not sufficient space for commercially-availa-
ble snow chains. Information about snow
chains for all-wheel-drive vehicles can be
obtained from an authorized Sprinter Dealer.
ROnly use snow chains when the road is cov-
ered by a layer of snow. Remove the snow chains as soon as possible when you come to
a road that is not snow-covered.
RThe use of snow chains may be restricted by
local regulations. Observe the appropriate
regulations before mounting snow chains.
RActivate all-wheel drive before driving off with
snow chains (Ypage 148).
RWhen driving with snow chains installed, do
not exceed the maximum permissible speed
of 30 mph (50 km/h).
RCheck the tension of the chains after a dis-
tance of approximately 0.5 miles (1.0 km).
You can deactivate ASR (
Ypage 53) when pull-
ing away with snow chains mounted. This allows
the wheels to spin in a controlled manner, ach-
ieving an increased driving force (cutting
action).
Tire pressure
Tire pressure specifications
Important safety notes
GWARNING
Underinflated or overinflated tires pose the
following risks:
Rthe tires may burst, especially as the load
and vehicle speed increase.
Rthe tires may wear excessively and/or
unevenly, which may greatly impair tire
traction.
Rthe driving characteristics, as well as steer-
ing and braking, may be greatly impaired.
There is a risk of an accident.
Follow recommended tire inflation pressures
and check the pressure of all the tires includ-
ing the spare wheel:
Rmonthly, at least
Rif the load changes
Rbefore beginning a long journey
Runder different operating conditions, e.g.
off-road driving
If necessary, correct the tire pressure.
iThe specifications shown on the sample Tire
and Loading Information placard and tire
250Tire pressure
Wheels and tires

The tires are cold:
Rif the vehicle has been parked for at least
three hours without direct sunlight on the
tires, and
Rif the vehicle has not been driven further than
1 mile (1.6 km)
Tire temperature changes depending on the
ambient temperature, driving speed and tire
load. If the tire temperature changes by 18 ‡
(10 †), the tire pressure changes by approx-
imately 10 kPa (0.1 bar/1.5 psi). Take this into
account when checking the pressure of warm
tires. Only correct the tire pressure if it is too low
for the current operating conditions. If you
check the tire pressures when the tires are
warm, the resulting values will be higher than if
the tires were cold. This is normal. Do not under
any circumstances release the air in order to
adjust the pressure to the prescribed value for
cold tires. The tire pressure would otherwise be
too low.
Observe the recommended tire pressures for
cold tires:
Ron the Tire and Loading Information placard5
on the B-pillar on the driver's side, or
Ron the tire pressure plate on the B-pillar on the
driver's side of the vehicle
R
Underinflated or overinflated tires
Underinflated tires:
GWARNING
Tires with pressure that is too low can over-
heat and burst as a consequence. In addition, they also suffer from excessive and/or irreg-
ular wear, which can severely impair the brak-
ing properties and the driving characteristics.
There is a risk of an accident.
Avoid tire pressures that are too low in all the
tires, including the spare wheel.
Underinflated tires can:
Rfail from being overheated
Radversely affect handling
Rwear excessively and/or unevenly
Rhave an adverse effect on fuel consumption
Overinflated tires
GWARNING
Tires with excessively high pressure can burst
because they are damaged more easily by
road debris, potholes etc. In addition, they
also suffer from irregular wear, which can
severely impair the braking properties and the driving characteristics. There is a risk of an
accident.
Avoid tire pressures that are too high in all the
tires, including the spare wheel.
Overinflated tires can:
Rincrease the braking distance
Radversely affect handling
Rwear excessively and/or unevenly
Radversely affect ride comfort
Rbe more susceptible to damage
Maximum tire pressures
:Maximum permitted tire pressure (example)
Never exceed the maximum permissible tire
inflation pressure. When adjusting the tire pres-
sures always observe the recommended tire
pressure for your vehicle (
Ypage 250).
iThe actual values for tires are specific to
each vehicle and may deviate from the values
in the illustration.
5Only for vehicles with a gross weight of less than 10,000 lbs (4,536 kg).
252Tire pressure
Wheels and tires

Load bearing index
The load bearing index (also load index) is a code
that contains the maximum load bearing capa-
city of a tire.
Traction
Traction is the result of friction between the tires
and the road surface.
TWR (permissible trailer drawbar load)
The TWR is the maximum permissible weight
that may act on the ball coupling of the trailer
tow hitch.
Wear indicator
Narrow bars (tread wear bars) that are distrib-
uted over the tire tread. If the tire tread is level
with the bars, the wear limit ofáin(1.6 mm )
ha sbeen re ached.
Distribution of the vehicle occupants
The distribution of vehicle occupants over des-
ignated seat positions in a vehicle.
Maximum permissible payload weight
Nominal load and goods/luggage load plus
68 kg (150 lbs) multiplied by the number of
seats in the vehicle.
Flat tire
General notes
If your vehicle is equipped with a spare wheel,
the spare wheel is under the rear of the vehicle
(
Ypage 272).
Information about installing a wheel can be
found in the "Wheel change" section
(
Ypage 267).
Changing wheels
Rotating the wheels
GWARNING
Interchanging the front and rear wheels may
severely impair the driving characteristics if
the wheels or tires have different dimensions. The wheel brakes or suspension components
may also be damaged. There is a risk of acci-
dent.
Rotate front and rear wheels only if the wheels and tires are of the same dimensions.
!On vehicles equipped with a tire pressure
monitor, electronic components are located
in the wheel.
Tire-mounting tools should not be used near
the valve. This could damage the electronic
components.
Only have tires changed at a qualified spe-
cialist workshop.
Always observe the instructions and safety
notes in the "Mounting a wheel" section
(
Ypage 267).
The wear patterns on the front and rear tires
differ, depending on the operating conditions.
Rotate the wheels before a clear wear pattern
has formed on the tires. Front tires typically
wear more on the shoulders and the rear tires in
the center.
If your vehicle's tire configuration allows, you
can rotate the wheels according to the intervals
in the tire manufacturer's warranty book in your
vehicle documents. If no warranty book is avail-
able, the tires should be rotated every 3,000 to
6,000 miles (5,000 to 10,000 km), or earlier if
tire wear requires. Do not change the direction
of rotation.
Clean the contact surfaces of the wheel and the brake disc thoroughly every time a wheel is rota-
ted.
Check the tire pressure and reactivate the tire
pressure monitor if necessary.
Diagram showing tire rotation for single and dual
tires
Single tires: if the tires are of identical dimen-
sions, you can rotate both wheels on both the
front and rear axles so that the tires' original
direction of rotation is maintained. On unidirec-
266Changing wheels
Wheels and tires

Fuel additives
!Do not add gasoline or kerosene todiesel
fuel to improve its flow characteristics. Gas-
olin e or kerosene impairs the lubricating
properties of the diesel fuel. This can result in
damage to the fuel injection system, for
example.
Information on fuel consumption
HEnvironmental note
CO
2(carbon dioxide) is the gaswhich scien-
tists believe to be prin cipally responsible for
global warming (the greenhouse effect). Your veh icle'sCO
2emissions are directly related to
fuel consumption and therefore depend on:
Reff icie nt use of the fuel bythe engine
Rdriv ing style
Rother non-technical factors, such as envi-
ronmental influences, road conditions or
traff icflow
You can min imize your veh icle'sCO
2emis-
sions by driv ing carefully and having itserv-
iced regularly.
Fuel consumption depends on:
Rthe vehicleversion
Rthe style of driving
Rthe operating conditions
Rthe type or quality of the fuel used
The veh icle will use more fuel than usual inthe
fol lowin g situations:
Rat very low outside temperatures
Rincity traff ic
Rduring short journeys
Ron mountainous terrain
Rwhen to winga trailer
To keep fuel consumption low,observe the
advice inthe "Protection of the environment"
section (
Ypage 24).
The fol lowing components of the different veh i-
cle versions influence fuel consumption:
Rtire sizes, tire tread, tire pressure, tire cond i-
tion
Rbody
Rtransmission ratios for the drive assemblies
Radditional equipment (e.g. air-conditioning
system, auxil iary heating system)
For these reasons, the actual consumption fig-
ures for your vehicle may deviate from the con-
sumption figures determined according to EU
Directive 80 /1268/EE C.
Data concerning fuel consumption are recorded
in the on-board computer; use the steering
wheel buttons to call up the Trip computer
menu (
Ypage 174).
Diesel Exhaust Fluid (DEF)
General notes
HEnvironmental note
Dispose of DEF in an environmentally respon-
sible manner.
When opening the DEF tank filler cap at high
outside temperatures, ammonia vapors may
escape.
Ammonia vapors have a pungent smell and pri-
marily cause irritation of the:
Rskin
Rmucous membranes
Reyes
You may experience a burning sensation in your
eyes, nose and throat, as well as coughing and
watering of the eyes.
Do not inhale ammonia vapors. Avoid contact
with DEF.
Do not allow DEF to come into direct contact
with your skin; it is hazardous to your health.
Rinse any affected areas off with plenty of clean water. Consult a doctor if necessary.
If DEF heats up, e.g. in direct sunlight, in the DEF
supply reservoir for some time to over 122 ‡
(50 †), ammonia vapor will develop.
To conform to emission regulations, you must
operate the vehicle with DEF and refill the supply
regularly. The engine management recognizes
attempts to operate the vehicle without DEF,
with thinned DEF or with another reducing
agent. After previous warning messages, the
engine management then prevents a further
engine start.
When the number of remaining engine starts is 0
the engine management prevents the vehicle
from being driven at a speed exceeding 5 mph
Service products and capacities279
Technical data
Z

(8 km/h). The multifunction display shows the
Idle Modemessage.
DEF consumption
DEF consumption depends on operational and
driving conditions and it is not necessary to wait
until the next scheduled service to replenish the
fluid. Fluid should be added regularly to the DEF supply reservoir during vehicle operation or, at
the latest, after receiving the first warning mes-
sage via the on-board computer.
Low ambient temperatures
DEF freezes at a temperature of approximately
12 ‡(Ò11 †). The vehicle is equipped with a DEF
preheating system at the factory. Winter oper-
ation is therefore also guaranteed at tempera-
tures under 12 ‡ (Ò11 †).
iIf you add DEF at temperatures below 12 ‡
(Ò11 †) it is possible that the level is not
shown correctly due to the frozen DEF.
Drive for at least 20 minutes (heating phase in
the tank activated) and then stop the vehicle
for at least 30 seconds. The level is then
shown correctly.
Additives
!Do not mix DEF with any additives and do
not dilute DEF with tap water. Otherwise, the
exhaust gas aftertreatment may be damaged.
Observe the MB Specifications for Service
Products, Sheet No. 352.0.
Damage that arises through the use of addi-
tives or tap water will invalidate the New Vehi-
cle Limited Warranty.
Storage
!Containers made of aluminum, copper, cop-
per alloys as well as unalloyed or galvanized
steel are not suitable for storing DEF. If stored
in these types of containers, DEF could cause
constituents of these metals to dissolve and
cause irreparable damage to the exhaust gas
aftertreatment.
Damage caused by such impurities in the DEF
will invalidate the New Vehicle Limited War-
ranty.
Only store DEF in containers made of hi
gh-alloy
Cr‑Ni steel or Mo‑Cr‑Ni steel in accordance with
DIN EN 10 088 ‑1/2/3 or plastic containers
made of polypropylene or polyethylene.
Purity
!Impurities in DEF (e.g. caused by other ser-
vice products, cleaning agents, dust, etc.)
result in increased emissions, malfunctions,
catalytic converter damage or engine dam-
age.
The purity of DEF is essential to prevent mal-
functions in the exhaust gas aftertreatment.
If DEF is pumped out of the DEF tank, e.g. during
repair work, the same liquid must not be used to
refill the tank. Its purity is no longer guaranteed.
Disposal
Observe country-specific laws and regulations
when disposing of DEF.
% Environmental note
Dispose of DEF in an environmentally responsi-
ble manner.
DEF supply reservoir content
Tank contents
Diesel Exhaust Fluid (DEF)11
Approximately 4.7 US gal (18.0 l)
Engine oil
General notes
!The bottles of the various engine oil types
are marked with ACEA (Association des Con-
structeurs Européens d'Automobiles) and/or
API (American Petroleum Institute) classifica-
tions. Only use approved engine oils that con-
form to the following MB Specifications for
Service Products and the prescribed ACEA
and/or API classifications. Using engine oils
11DEF according to ISO 22241. Observe MB Specifications for Service Products, Sheet 352.0.
280Service products and capacities
Technical data

ant system and reduce the engine's service
life.
Coolant is a mixture of water and antifreeze/
corrosion inhibitor. It performs the following
tasks:
Rcorrosion protection
Rantifreeze protection
Rraises the boiling point
When the vehicle is first delivered, it is filled with
a coolant mixture that ensures adequate anti-
freeze and corrosion protection. Coolant must
be used in the system all year round to ensure
anti-corrosion protection and a raised boiling
point – even in countries with high outside tem-
peratures.
To prevent damage to the engine cooling sys-
tem, use only approved corrosion inhibitor/anti-
freeze that comply with the Mercedes-Benz
Specifications for Service Products.
We recommend corrosion inhibitor/antifreeze
that meets the requirements in MB Specifica-
tions for Service Products Sheet Number 325.
Check the antifreeze/corrosion inhibitor con-
centration in the coolant every six months.
The percentage of corrosion inhibitor/anti-
freeze additive in the engine cooling system
should:
Rbe at least 50%. This way, the engine cooling
system is protected against freezing down to
approximately -35 ‡ (-37 †).
Rnot exceed 55% (antifreeze protection down
to -49 ‡[-45 †]) .Otherwise ,hea twill no tbe
dissipated as effectively.
If ther e
h
as bee ncoolan tloss, do no trefil lonly
wit hwater .If th evehicle has los tcoolant, add
equa lparts water an dcorrosion inhibitor/anti -
freez eadditive .The water use das par tof th e
coolan tmixture mus tfulfil lcertain require-
ments; these are usually fulfilled by drinking
water .If th ewater quality is no tsufficient, you
mus ttreat th ewater .
Service product :coolant
Product name/number
EURO Peak Coolant/Antifreeze,
OL DWORLD INDUSTRIE S
MB Sheet No .325. 0
Zerex G05 ,The Valvolin eCompan y
MB Sheet No .325. 0
Zerex G48 ,The Valvolin eCompan y
MB Sheet No .325. 0
Glysanti nG05 ,BASF AG
MB Sheet No .325. 0
Capacities
Engine cooling syste m
CoolantApprox.10.7 5qt
(10. 0l)
Refrigeran t
The air-conditionin gsyste muse sth erefrigeran t
R‑134a. Thi srefrigeran tdoe sno tdamage th e
ozon elayer .
Product name/numberMaintenance
interva l
Refrigeran t R‑134a
MB Sheet No .361. 0—
Further information can be obtained at an y
qualifie dspecialis tworkshop .
Washer fluid
Importan tsafet ynotes
GWARNING
Windshield washer concentrat ecould ignit eif
it come sinto contact wit hhot engin ecompo-
nent sor th eexhaus tsystem. There is aris kof
fir ean dinjury.
Mak esur ethat no windshield washer con-
centrat eis spilled next to th efiller neck .
284Service pr oducts and capacities
Technical data