
WheelsChanging a wheel .......................... 266
Checking ........................................ 248
Cleaning ......................................... 235
Important safety notes .................. 247
Installing the adapter (spare
wheel) ............................................ 269
Interchanging/changing ................ 266
Mounting a new wheel ...................2 70
Mounting a wheel .......................... 267
Removing a wheel .......................... 269
Removing and mounting the spare
wheel ............................................. 273
Snow chains .................................. 249
Storing ...........................................2 67
Tightening torque ........................... 271
Wheel size/tire size ....................... 272
Window curtain air bag ....................... 45
Windows
see Side windows
Windshield
Cleaning ......................................... 235
Defrosting ...................................... 103
Windshield heating
Problem (malfunction) ................... 104
Switching on/off ........................... 104
Windshield washer fluid
Adding ...........................................2 24
Indicator lamp ................................ 202
Windshield wipers
Problem (malfunction) ..................... 96
Rain and light sensor ....................... 93
Rear window wiper .......................... 94
Replacing the wiper blades .............. 94
Setting the sensitivity (vehicles
with steering wheel buttons and
rain/light sensor) ........................... 173
Switching on/off .............................. 93
Wiping with windshield washer
fluid ................................................. 93
Winter diesel ..................................... 278
Winter driving
Slippery road surfaces ................... 137
Snow chains .................................. 249
Winter operation
General notes ................................ 249
Radiator cover ................................. 28 Winter tires
M+S tires ................................... .... 249
Setti
ng a limit speed ......................1 34
Wiper blades
Cleaning ......................................... 235
Replacing ......................................... 94
Workshop
see Qualified specialist workshop
Index21

Operating conditions:
Ravoid short trips as these increase fuel con-
sumption.
Ralways make sure that the tire pressures
are correct.
Rdo not carry any unnecessary weight.
Rremove roof racks once you no longer need
them.
Ra regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
Ralways have service work carried out at a
qualified specialist workshop.
Personal driving style:
Rdo not depress the accelerator pedal when
starting the engine.
Rdo not warm up the engine when the vehicle
is stationary.
Rdrive carefully and maintain a safe distance
from the vehicle in front.
Ravoid frequent, sudden acceleration and
braking.
Rchange gear in good time and use each gear
only up to Ôof its maximum engine speed.
Rswitch off the engine in stationary traffic.
Rkeep an eye on the vehicle's fuel consump-
tion.
Environmental issues and recommen-
dations
When prompted by this Operator's Manual to
dispose of materials, please try to regenerate
and recycle these materials. Observe all rele-
vant environmental guidelines and regulations
when disposing of materials. This helps to pro-
tect the environment.
Operating safety and vehicle approval
Important safety notes
GWARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or system failures. There is a risk of an accident.
Always have the prescribed service/mainte-
nance work as well as any required repairs
carried out at a qualified specialist workshop.
Air bags and pyrotechnic Emergency Tensioning
Devices (ETDs) contain perchlorate material,
which may require special handling and regard
for the environment. The guidelines must be
observed during disposal.
In California, you can find more information on
the Internet at www.dtsc.ca.gov.
Notes on operating the vehicle
There is a risk of damage to the vehicle if:
Rthe vehicle makes contact with the ground,
e.g. on a high curb or a loose road surface
Ryou drive too quickly over an obstacle, e.g. a
curb or a pothole
Ra heavy object hits the underbody or chassis
component
In these or similar situations, the vehicle body/
frame, the underbody, chassis components,
wheels or tires could be damaged even if this is
not visible from the outside. Components that
have been damaged in this way can unexpect-
edly fail or no longer be able to assimilate the
loads occurring in the event of an accident. If the underbody paneling is damaged, flammable
material, such as leaves, grass or twigs, could
collect between the underbody and underbody
paneling. These materials could ignite if they
remain in contact with hot components of the
exhaust system for an extended period.
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is a risk of fire.
Introduction25
Z

The operating safety of the vehicle could be
jeopardized if you use parts, tires and wheels as
well as accessories relevant to safety which
have not been approved by Mercedes-Benz. This
could lead to malfunctions in safety-relevant
systems, e.g. the brake system. Only use genu-
ine Mercedes-Benz parts or parts of equal qual-ity. Only use tires, wheels and accessories that
have been specifically approved for your vehi-
cle.
We test genuine Sprinter parts, as well as con-
version parts and accessories that have been
specifically approved for the type of vehicle, for:
Rreliability
Rsafety
Rsuitability
Despite ongoing market research, Mercedes-
Benz is unable to assess other parts. Therefore,
we accept no responsibility for the use of such
parts in Sprinter vehicles, even if they have been
officially approved or independently approved
by a testing center.
In some countries, certain parts are only offi-
cially approved for installation or modification if
they comply with legal requirements. All genu-
ine Sprinter parts satisfy these requirements.
Make sure that all parts are suitable for your
vehicle.
Always specify the vehicle identification number
(VIN) and engine number when ordering genuine
Sprinter parts (
Ypage 276).
QR code for rescue card
The QR Code stickers are affixed to the B-pillar
on the driver's and front-passenger side.
In the event of an accident the rescue services
use the QR Code to quickly find the rescue card
for your vehicle. The current rescue card con-
tains the most important information on your
vehicle, e.g. the electric cable routes, in a com-
pact form.
Further information can be found under http://
portal.aftersales.i.daimler.com.
Data stored in the vehicle
Data Recording
A wide range of electronic components in your
vehicle contain data memories. These data memories temporarily or perma-
nently store technical information about:
Rthe vehicle's operating state
Revents
Rfaults
In general, this technical information docu-
ments the state of a component, a module, a
system or the surroundings.
These include, for example:
Roperating conditions of system components,
e.g. fluid levels
Rthe vehicle's status messages and those of its
individual components, e.g. number of wheel
revolutions/speed, deceleration in move-
ment, lateral acceleration, accelerator pedal
position
Rmalfunctions and defects in important system
components, e.g. lights, brakes
Rvehicle reactions and operating conditions in
special driving situations, e.g. airbag deploy-
ment, intervention of stability control sys-
tems
Rambient conditions, e.g. outside temperature
This data is of an exclusively technical nature
and can be used to:
Rassist in detecting and rectifying faults and
defects
Ranalyze vehicle functions, e.g. after an acci-
dent
Roptimize vehicle functions
The data cannot be used to trace the vehicle's
movements.
When your vehicle is serviced, technical infor-
mation can be read from the event data memory
and fault data memory.
Services include, for example:
Rrepair services
Rservice processes
Rwarranty events
Rquality assurance
The vehicle is read out by employees of the ser- vice network (including the manufacturer) using
special diagnostic testers. You can obtain more
information there, if required.
After a fault has been rectified, the information
is deleted from the fault memory or is continu-
ally overwritten.
When operating the vehicle, situations are con-
ceivable in which this technical data, in connec-
Introduction29
Z

Cockpit
FunctionPage
:Door control panel37
;Light switch79
=Combination switch
• turn signals81
• high-beam headlamps81
• windshield wipers93
• rear window wiper94
?Cruise control lever140
ASteering wheel without or
with buttons35
BInstrument cluster32
CStowage compartment
• 3.5 mm audio jack211
• USB port211
DTimer for the auxiliary warm-
air heater (auxiliary heating)114
E• Stowage compartment
with interior light84
• Overhead control panel36
FRear-view mirror78
FunctionPage
GPARKTRONIC warning dis-
play151
HOpens/closes the right-hand
side window71
IStowage compartment (jack
and vehicle tool kit)240
JGlove box204
KCenter console35
LSelector lever (automatic
transmission)124
MIgnition lock119
NFurther control panels37
OSteering wheel buttons35
PEngages/releases the park-
ing brake136
QHorn
ROpens the hood218
SSteering wheel buttons35
Cockpit31
At a glance

Instrument cluster
Displays and controls
Instrumentcluste ron vehicles without steering whee lbuttons
Instrumen tcluste rin vehicles wit hsteering-wheel buttons
FunctionPag e
:Speedometer162
;Tachometer162
=f, gBrightens/dims th e
instrumen tcluste rlighting16 2
?Fue lgage wit hfuel filler flap
location indicator16 2
ADisplay
Vehicles without steering
whee lbuttons16 3
Vehicles wit hsteering whee l
buttons16 4
FunctionPag e
BReset butto n932
CMen ubutto n4
• changes standard display16 3
•select smenus16 4
DService butto nË
Checks th eengin eoil level22 0
32Instrument cluster
At a glance

Indicator and warning lamps
Instrumentcluste ron vehicles without steering whee lbuttons
Instrumen tcluste rin vehicles wit hsteering-wheel buttons
FunctionPag e
:Speedometer with warn-
ing and indicator lamps
dESP®warning lamp19 4
AS Rwarning lamp19 4
%Coolan tlevel to olow19 9
?Coolan ttemperature to o
high19 9
6Restrain tsystems malfunc -
tion39
ÄIndicato rlamp ,distanc e
warning14 3
·Warning lamp ,distanc e
warning14 3
ÃWarning and indicator lamps,
Lan eKeepin gAssist14 7
FunctionPag e
bBrake fluid level to olow19 5
EBDmalfunctioning19 5
Trailer brak eforce booste r
malfunction19 5
4Engin eoil level warning19 8
;Chec kEngin eindicator lamp20 0
%Preglow120
Preglow system malfunction201
;Indicator and warning
lamps
GLeft-han dtur nsignal81
!AB Smalfunction19 5
hTirepressur eloss or th etire
pressur emonitor is malfunc -
tioning (US Aonly)
20 2
Tirepressur eloss (Canada
only)25 5
Instrument cluster33
At a glance

FunctionPage
¦Fluid level too low in wind-
shield washer/headlamp
cleaning system
202
åDEF supply low or contami-
nated/diluted162
Exhaust gas aftertreatment
malfunction197
ÄIndicator lamp, distance
warning143
·Warning lamp, distance
warning143
ÃWarning and indicator lamps,
Lane Keeping Assist147
1Door or hood open203
Electrically operated step
malfunction203
#Brake pads/linings worn198
+LOW RANGE active148
KHigh-beam headlamps on
(vehicle with steering wheel
buttons)
81
JRight-hand turn signal81
:ASR malfunction53
BAS malfunction195
hESP®malfunction194
ÈDirt accumulation in air filter201
6Reserve fuel162
Fuel filler cap open200
FunctionPage
:Water in the fuel202
mFuel filter dirty202
#Battery charging malfunction198
bBulb defective203
=Tachometer with warning
and indicator lamps
cParking brake applied136
LLow-beam headlamps on79
KWorking speed governor
(ADR) on154
ÐPower steering assistance
malfunction203
KHigh-beam headlamps on
(vehicle without steering
wheel buttons)
81
åDEF supply low or contami-
nated/diluted162
Exhaust gas aftertreatment
malfunction197
|Reserve fuel200
Fuel filler cap open200
\Diesel particle filter malfunc-
tion201
hESP®malfunction194
7Fasten seat belts203
iCorresponding messages may also be
shown in the display (Ypage 176).
34Instrument cluster
At a glance

Steering wheel buttons
FunctionPage
:Display164
On-board computer opera-
tion
;Selects a submenu or adjusts
the volume164
WUp/increases the vol-
ume
X Down/reduces the vol-
ume
Using the telephone175
6 Accepts a call/starts
dialing
~ Ends a call/rejects an
incoming call
=Scrolls from one menu to
another164
V Forwards
UBack
Scrolls within a menu164
9Forwards
:Back
Center console
FunctionPage
:Stowage compartment205
;Audio 10 or Audio 15 (see the
separate operating instruc-
tions)
=Air-conditioning control
panel97
Paper holder1207
?Center console control
panel
cSwitches the left/right-hand
seat heating on/off76
zSwitches the windshield
heating on/off104
|Switches the rear window
defroster on/off104
fActivates/deactivates
PARKTRONIC153
£Switches the hazard warning
lamps on/off82
1Only on vehicles without rear-compartment climate control.
Center console35
At a glance