Central lockingAutomatic locking ............................ 64
Important safety notes .................... 64
Locking/unlocking (buttons) ........... 64
Locking/unlocking (SmartKey) ........ 59
Locking/unlocking manually ............ 64
Central locking system
see Central locking
Changing bulbs
Additional indicators (roof) .............. 91
Additional turn signals ..................... 88
Backup lamp (Chassis Cab) ............. 90
Backup lamps .................................. 89
Bi-Xenon bulbs ................................. 86
Brake lamps ..................................... 89
Brake lamps (Chassis Cab) .............. 90
Cornering lamps .............................. 87
Courtesy lights ................................. 91
Daytime running lamps (halogen
headlamps) ...................................... 87
Display message ............................ 185
Front interior light ............................ 92
High-beam headlamps ..................... 87
Interior light ..................................... 92
Interior lighting ................................ 92
License plate lamp ........................... 90
License plate lamp (Chassis Cab) .... 90
Low-beam headlamps ...................... 87
Overview of lamp types (front
bulbs) ............................................... 86
Overview of lamp types (rear
bulbs, Cargo Van/Passenger
Van) ................................................. 89
Overview of lamp types (rear
bulbs, Chassis Cab) ......................... 90
Parking lamps .................................. 87
Perimeter lamp .......................... 90, 91
Rear fog lamp .................................. 89
Rear fog lamp (Chassis Cab) ............ 90
Rear interior light ............................. 92
Standing lamps (rear, Chassis
Cab) ................................................. 90
Standing lamps (rear) ...................... 89
Tail lamps ........................................ 89
Tail lamps (Chassis Cab) .................. 90
Turn signals (front) ........................... 88
T
urn signals (rear, Chassis Cab) ....... 90
Turn signals (rear) ............................ 89 Warning and indicator lamps ......... 203
see Replacing bulbs
Changing bulbs
see Replacing bulbs
Checklist
Before driving off-road ................... 138
Child
Restraint system .............................. 48
Child seat
Forward-facing restraint system ...... 51
LATCH-type (ISOFIX) child seat
anchors ............................................ 49
On the front-passenger seat ............ 51
Rearward-facing restraint system .... 51
Top Tether ....................................... 50
Child-proof locks
Important safety notes .................... 51
Rear door ......................................... 52
Children
Special seat belt retractor ............... 48
Chock ................................................. 132
Cigarette lighter ................................ 209
Cleaning
Mirror turn signal ........................... 236
Trailer tow hitch ............................. 237
Climate control
Air conditioning in the rear com-
partment ........................................ 101
Air-conditioning system ................... 99
Auxiliary heating ............................ 106
Checking/cleaning the air filter
(rear-compartment air condition-
ing) ................................................ 225
Cooling with air dehumidification .. 102
Defrosting the windows ................. 103
Heating ............................................ 98
Heating in the rear compartment ... 100
Important safety notes .................... 97
Operating the cargo compartment
air vents ......................................... 117
Overview of systems ........................ 97
Problem with the rear window
defroster ........................................ 104
Problems with the windshield
heating .......................................... 104
Rear-compartment air condition-
ing ................................................. 101
Rear-compartment heating ............ 100
6Index
Menu (vehicles with steering
wheel buttons)Audio ............................................. 167
Operation ....................................... 166
Settings .........................................1 68
Telephone ...................................... 175
Message
see Display message
Message memory (on-board com-
puter) ..................................................1 76
Mirrors
Exterior mirrors ................................ 78
Rear-view mirror .............................. 78
Mobile navigation devices ................ 211
Mobile phone ..................................... 211
Important safety notes .................. 210
Pre-installation ............................... 210
Type approval/frequency .............. 275
Mounting wheels
Lowering the vehicle ......................2 71
Mounting a new wheel ................... 270
Preparing the vehicle ..................... 267
Raising the vehicle ......................... 268
Removing a wheel .......................... 269
Removing and mounting the spare
wheel ............................................. 273
Securing the vehicle against roll-
ing away ........................................ 267
N
Navigation
Fittings for PND mobile navigation
devices .......................................... 211
Notes on breaking-in a new vehi-
cle ....................................................... 118
O
Occupant safety
Children in the vehicle ..................... 47
Important safety notes .................... 39
Introduction to the restraint sys-
tem ..................................................3 9
Pets in the vehicle ........................... 52
Restraint system warning lamp ........ 39 Odometer
Display (vehicles with steering
wheel buttons) ...............................1 67
Display (vehicles without steering
wheel buttons) ............................... 163
Off-road driving
Checklist after driving off-road ...... 139
Important safety notes .................. 137
Rules for driving off-road ...............1 39
Oil
see Engine oil
On-board computer
Checking the oil level ..................... 220
Display message ............................ 176
Lighting submenu .......................... 171
On-board computer (vehicles with
steering wheel buttons)
Audio menu ................................... 167
Display message ............................ 164
Menu overview .............................. 166
Operating ....................................... 164
Operation menu .............................1 66
Settings menu ............................... 168
Standard display ............................ 167
Telephone menu ............................ 175
Trip computer menu ...................... 174
On-board computer (vehicles with-
out steering wheel buttons)
Display message ............................ 176
General notes ................................ 163
Setting the clock ............................ 164
Standard display ............................ 163
Operating Instructions
Before the first journey .................... 22
Limited Warranty ............................. 22
Operating safety
Limited Warranty ............................. 22
Operating safety and vehicle
approval
Attachments and bodies .................. 27
Changing the engine power out-
put ................................................... 26
Correct use ...................................... 24
Declaration of conformity ................ 26
Equipment and conversions ............. 27
Imp
ortant safety notes .................... 25
Information about body/equip-
ment mounting directives ................ 27
Index13
Rain and light sensorSetting the sensitivity (vehicles
with steering wheel buttons) ......... 173
Windshield wiper .............................. 93
Range (vehicles with steering
wheel buttons) .................................. 174
Rear bench seat
Installing/removing (Passenger
Van) ................................................. 75
Stowage compartment (crewcab) .. 207
Rear compartment
Activating/deactivating climate
control ........................................... 101
Setting the air vents ...................... 106
Rear door
Child-proof locks .............................. 52
Important safety notes .................... 68
Opening/closing .............................. 68
Opening/closing from inside ........... 69
Rear fog lamp
Replacing bulbs ............................... 89
Switching on/off .............................. 80
Rear fog lamp (Chassis Cab)
Replacing bulbs ............................... 90
Rear interior light
Replacing bulbs ............................... 92
Rear lamps
see Lights
Rear rack
Notes ............................................. 216
Rear view camera
Cleaning instructions ..................... 236
Important safety notes .................. 154
Switching on .................................. 154
Rear window defroster
Problem (malfunction) ................... 104
Switching on/off ........................... 104
Rear window wiper ............................. 94
Switching on/off .............................. 94
Rear-compartment air-condition-
ing system
see Climate control
Rear-compartment heating
see Climate control
Rear-view mirror
Anti-glare mode ............................... 78
Refilling
DEF filler neck ............................... 129 Important safety notes (Diesel
Exhaust Fluid – DEF) ...................... 129
Refilling procedure (Diesel
Exhaust Fluid – DEF) ...................... 129
Refrigerant ......................................... 284
Refueling
Fuel filler flap ................................. 128
Fuel gauge ..................................... 162
Important safety notes (fuel) ......... 127
Refueling procedure (fuel) ............. 128
see Fuel
Releasing the parki
ng lock man-
ually (automatic transmission) ........ 127
Remote control
Changing the operating duration
(auxiliary heating) .......................... 110
Replacing the battery (auxiliary
heating ) ........................................ 111
Switching on/off (auxiliary heat-
ing) ................................................ 110
Synchronizing (auxiliary heating) ... 110
Replacing bulbs
Important safety notes .................... 86
Replacing the battery (auxiliary
heating remote control) .................... 111
Replacing the fuel filter .................... 202
Reporting safety defects .................... 27
Rescue card ......................................... 29
Restraint system
Introduction ..................................... 39
Warning lamp (function) .......... 39, 198
Reverse warning feature .................. 122
Roadside Assistance (breakdown) .... 23
Roof carrier
Maximum payload .......................... 286
Notes ............................................. 216
Roof load (roof carrier) ..................... 286
S
Safety
Children in the vehicle ..................... 47
Operating safety .............................. 25
Safety system
see Driving safety systems
Seat belts
Adjusting the height ......................... 42
Cleaning ......................................... 238
Index15
Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 26).
Occupant safety
Restraint system introduction
The restraint system can reduce the risk of vehi-cle occupants coming into contact with parts of
the vehicle's interior in the event of an accident.
Furthermore, the restraint system may also
reduce the forces exerted on the vehicle occu-
pants when an accident occurs.
The restraint system includes:
RSeat belt system
RAir bags
RChild restraint system
RChild seat securing systems
The components of the restraint system work in
conjunction with each other. They can only offer
the intended level of protection if all vehicle
occupants:
Rare correctly wearing their seat belts.
(Ypage 41)
Radjust their seat and head restraint properly
(Ypage 72).
The driver is also responsible for ensuring that
the steering wheel has been correctly posi-
tioned. Observe the information relating to the
correct driver's seat position (
Ypage 72).
Always ensure the air bag can inflate properly if
deployed (
Ypage 43).
An air bag supplements a correctly fastened
seat belt. As an additional safety device, the air bag increases the level of protection for vehicle
occupants in the event of an accident. For exam-
ple, if the protection already provided by a cor-
rectly fastened seat belt will suffice, the air bags
are not deployed. Furthermore, only the air bags
that would increase the degree of protection
afforded to the vehicle occupants in the event of an accident are deployed. Seat belts and air
bags generally do not protect against objects
penetrating the vehicle from the outside.
Information on restraint system operation can
be found under "Triggering of Emergency Ten-
sioning Devices and air bags" (
Ypage 45).
See “Children in the vehicle” for information on children traveling with you as well as vehicle
restraint systems (
Ypage 47).
Important safety notes
GWARNING
Modifications to the restraint system, may
cause it to no longer work as intended. The
restraint system may then not perform its
intended protective function and may fail in an
accident or trigger unexpectedly, for example.
This poses an increased risk of injury or even fatal injury.
Never modify parts of the restraint system.
Never tamper with the wiring, the electronic
components or their software.
If it is necessary to modify an airbag system to
accommodate a person with disabilities, con-
tact an authorized Sprinter dealership for
details. USA only: contact our Customer
Assistance Center at 1‑ 877‑762‑8267 for
details.
Restraint system warning lamp
The functions of the restraint system are
checked after the ignition is switched on and at
regular intervals while the engine is running.
Therefore, malfunctions can be detected in
good time.
The 6 restraint system warning lamp in the
instrument cluster lights up when the ignition is
switched on. It goes out no later than a few sec-
onds after the vehicle is started. The compo-
nents of the restraint system are in operational
readiness.
Occupant safety39
Safety
Z
A malfunction has occurred if the6restraint
system warning lamp:
Rdoes not light up after the ignition is switched
on
Rdoes not go out after a few seconds
Rgoes out but then lights up again while the
engine is running, for example
GWARNING
If restraint system is malfunctioning, restraint
system components may be triggered unin-
tentionally or might not be triggered at all in
the event of an accident with a high rate of
vehicle deceleration. This can affect the Emer- gency Tensioning Device or air bag, for exam-
ple. This poses an increased risk of injury or
even fatal injury.
Have the restraint system checked and
repaired in a qualified specialist workshop as
soon as possible.
Seat belts
Introduction
A correctly fastened seat belt is the most effec- tive means of restraining the movement of vehi-
cle occupants in the event of an accident or the
vehicle rolling over. This reduces the risk of
vehicle occupants coming into contact with
parts of the vehicle interior or being thrown from
the vehicle. Furthermore, the seat belt helps to
keep the vehicle occupants in the best position
in relation to the air bag.
The seat belt system consists of:
RSeat belts
REmergency Tensioning Devices for the front
seat belts
If the vehicle is equipped with a front air bag,the seat belt system also includes a seat belt
force limiter for the corresponding seat.
On vehicles with a front-passenger bench
seat, only the seat belt of the outer front-
passenger seat has a seat belt force limiter.
If the vehicle does not have a driver's air bag, the
seat belt system does not include an Emergency
Tensioning Device or a seat belt force limiter.
If the seat belt is pulled quickly or suddenly from
the belt outlet, the inertia reel locks. The belt
strap cannot be pulled out further. Emergency Tensioning Devices tighten the seat
belts in an accident, pulling them close against
the occupant's body. They do not, howe
ver, pull
vehicle occupants back towards the backrest.
Emergency Tensioning Devices do not correct
an incorrect seat position or incorrectly worn
seat belts.
When triggered, the seat belt force limiter
reduces the force exerted by the seat belt on the
vehicle occupant.
The seat belt force limiters are synchronized
with the front air bags, which absorb part of the
deceleration force. This makes it possible to
reduce the forces to which vehicle occupants
are subjected during an accident.
The Emergency Tensioning Device of the co-
driver's seat is triggered independently of the
lock status of the seat belt.
Important safety notes
The use of seat belts and child restraint systems
is required by law in:
Rall 50 states
Rthe U.S. territories
Rthe District of Columbia
Rall Canadian provinces
Even where this is not required by law, all vehicle
occupants should correctly fasten their seat
belts before starting the journey.
GWARNING
If the seat belt is incorrectly fastened, it can-
not protect as intended. Furthermore, an
incorrectly fastened seat belt can cause addi-
tional injury, for example, in an accident, dur-
ing braking or when abruptly changing direc-
tion. This poses an increased risk of injury or
even fatal injury.
Make sure that all vehicle occupants are
seated properly with a correctly fastened seat belt.
GWARNING
The seat belt does not offer the intended level of protection if you have not moved the back-
rest to an almost vertical position. When brak-
ing or in the event of an accident, you could
slide underneath the seat belt and sustain
abdomen or neck injuries, for example. This
40Occupant safety
Safety
poses an increased risk of injury or even fatalinjury.
Adjust the seat properly before beginning
your journey. Always ensure that the backrest
is in an almost vertical position and that the
shoulder section of your seat belt is routed
across the center of your shoulder.
GWARNING
Persons under 5 ft (1.50 m) in height cannot
fasten the seat belt correctly without an addi- tional suitable restraint system. If the seat
belt is incorrectly fastened, it cannot protect
as intended. Furthermore, an incorrectly fas-
tened seat belt can cause additional injury, for
example, in an accident, during braking or an
abrupt change of direction. This poses an
increased risk of injury or even fatal injury.
For this reason, always secure persons under
5 ft (1.50 m) in height in suitable restraint
systems.
If a child younger than twelve years old and
under 5 ft (1.50 m)in height is traveling in the
vehicle:
Ralways secure the child in a child restraint
system suitable for this vehicle. The child
restraint system must be appropriate to the
age, weight and size of the child
Ralways observe the instructions and safety
notes in the "Children in the vehicle" section
of this Operator's Manual (
Ypage 47) in
addition to the child restraint system manu-
facturer's installation instructions
GWARNING
The seat belts may not perform their intended protective function if:
Rthey are damaged, modified, extremely
dirty, bleach or dyed
Rthe seat belt buckle is damaged or
extremely dirty
Rthe Emergency Tensioning Devices, belt
anchorages or inertia reels have been modi-
fied
Seat belts may sustain non-visible damage in an accident, e.g. due to glass splinters. Modi-
fied or damaged seat belts may tear or fail,
e.g. in an accident. Modified Emergency Ten-
sioning Devices could accidentally trigger or
fail to deploy when necessary. This poses an
increased risk of injury or even fatal injury.
Never modify the seat belts, Emergency Ten-
sioning Devices, belt anchorages or inertia
reels. Make sure that the seat belts are
undamaged, not worn out and clean. Follow-
ing an accident, have the seat belts checked
immediately at a qualified specialist work-
shop.
Only use seat belts that have been approved for
your vehicle by the sales organization named on
the inside cover.
Proper use of the seat belts
Pay attention to the safety notes about the seat
belt (Ypage 40).
All vehicle occupants must fasten the seat belt
correctly before setting off. Make sure that all
occupants are wearing their seat belts correctly
for the entire journey.
When fastening the seat belt, make sure that:
RThe seat belt tongue is inserted into the belt
buckle that belongs to the seat.
RThe seat belt is tightened across your body.
Avoid wearing bulky clothing, e.g. a winter
coat.
RThe seat belt is not twisted.
Only then can the forces produced in the
event of an accident be evenly distributed
across the belt.
RThe shoulder section of the belt must always
be routed across the center of the shoulder.
The shoulder section of the belt should not
come into contact with your neck and must
not be routed under the arm. Where possible,
adjust the seat belt to the appropriate height.
RThe lap belt must be taut and as low as pos-
sible over your lap.
The lap belt must always pass across your hip
joints and never across your stomach or
abdomen. Pregnant women must take partic-
ular care. If necessary, the lap belt can be
pushed down across the hip joints and pulled
tight using the shoulder section.
Occupant safety41
Safety
Z
RThe seat belt is not routed over sharp, pointed
or fragile objects.
If these items are on or in your clothing, e.g.
eyeglasses, pens, keys, etc., stow these items
in a more suitable location.
ROnly one person should use each seat belt at
any one time.
On no account should babies or children
travel sitting on the lap of another vehicle
occupant. During an accident, they could be
crushed between the occupant and seat belt.
RObjects are not secured with a seat belt if theseat belt is being used by one of the vehicle’s
occupants.
Also make sure that there are no objects, e.g.
cushions, between the occupant and the seat.
Seat belts are solely intended for the protection
and restraint of the vehicle occupants. To
secure objects, luggage or loads, always
observe the "Loading guidelines" (
Ypage 212).
Fastening and adjusting seat belts
Observe the safety notes on the seat belt
(Ypage 40) and the notes on correct use of seat
belts (Ypage 41).
Basic illustration
XAdjust the seat (Ypage 72).
The seat backrest must be in an almost ver-
tical position.
XPull the seat belt smoothly from belt outlet =
and engage belt tongue ;into belt
buckle :.
XIf necessary, pull upwards on the shoulder
section of the seat belt to tighten the belt
across your body.
The shoulder section of the seat belt must
always be routed across the center of the shoul-
der. Adjust the belt outlet if necessary.
XTo raise: slide belt outlet =upwards.
The belt outlet will engage in various posi-
tions.
XTo lower: hold belt outlet release ?and slide
the belt outlet =downwards.
XLet go of belt outlet release ?in the desired
position and make sure that the belt outlet
engages.
All seat belts except the driver's seat belt are
equipped with a special seat belt retractor to
securely fasten child restraint systems in the
vehicle. Further information can be found under
"Special seat belt retractor" (
Ypage 48).
Releasing seat belts
!Make sure that the seat belt is fully rolled up.
Otherwise, the seat belt or belt tongue will be
trapped in the door or in the seat mechanism.
This could damage the door, the door trim
panel and the seat belt. Damaged seat belts
can no longer fulfill their protective function
and must be replaced. Visit a qualified spe-
cialist workshop.
42Occupant safety
Safety
must be such that the vehicle can be driven
safely.
RKeep hands on the outside of the steering
wheel rim. This allows the air bag to deploy
fully.
RAlways sit with your back against the seat
backrest when driving. Do not lean forward,
on the door or against the side window. Oth-
erwise, you are in the air bag deployment
area.
RAlways keep your feet in the footwell in front
of the seat. Do not, for example, place your
feet on the dashboard. Otherwise, your feet
are in the air bag deployment area.
RSuitable restraint systems must always be
used for persons under 5 ft (1.50m)in height.
The seat belt cannot be worn correctly by
persons who do not reach this height.
If children are also traveling in the vehicle,
please take note of the following points.
RAlways secure children younger than twelve
years of age and under 5 ft (1.50 m) tall in
suitable child restraint systems.
RChild restraint systems should preferably be
installed on the rear seats.
RIf you secure a child in a rearward-facing child
restraint system, always do so on a suitable
rear seat. The front-passenger front air bag
cannot be deactivated.
RBe sure to observe the instructions and safety
notes on "Children in the vehicle"
(
Ypage 47) and "Child restraint system on
the front-passenger seat" (Ypage 51) in
addition to the child restraint system manu-
facturer's installation instructions.
Objects in the passenger compartment
could prevent an air bag from functioning
properly. To prevent risks due to the required
air bag speed after deployment, ensure the fol-
lowing before starting the journey:
Rthere are no persons, animals or objects
between the vehicle occupants and an air
bag.
Rthere are no objects between the seat, door
and B-pillar.
Rno hard objects, e.g. coat hangers, hang on
the grab handles or coat hooks.
Rno accessories, such as cup holders, are
attached to the vehicle within the deployment area of an air bag, e.g. to doors or side win-
dows.
Rthere are no heavy, sharp or fragile objects in
the pockets of items of clothing. Such items
should be suitably stowed elsewhere.
GWARNING
If you modify the air bag cover or affix objects
such as stickers to it, the air bag can no longer
function correctly. There is an increased risk
of injury.
Never modify an air bag cover or affix objects
to it.
GWARNING
Sensors to control the air bags are located in
the doors. Modifications or work not per-
formed correctly to the doors or door panel-
ing, as well as damaged doors, can lead to the
function of the sensors being impaired. The air
bags might therefore not function properly
anymore. Consequently, the air bags cannot
protect vehicle occupants as they are
designed to do. There is an increased risk of
injury.
Never modify the doors or parts of the doors.
Always have work on the doors or door pan-
eling carried out at a qualified specialist work-
shop.
Front air bags
Driver's air bag :deploys in front of the steer-
ing wheel. Front-passenger air bag ;deploys in
front of and above the glove box and the center
console.
44Occupant safety
Safety