ESP®(Electronic Stability Pro-
gram) ............................................... 54
Important safety information ........... 52
Overview .......................................... 52
Driving systems
Blind Spot Assist ............................ 144
Cruise control ................................ 140
Display message ............................ 190
Lane Keeping Assist ...................... 146
PARKTRONIC ................................. 151
Driving tips
Automatic transmission ................. 126
Brakes ........................................... 135
Break-in period .............................. 118
Downhill gradient ........................... 135
Drinking and driving ....................... 133
Driving abroad ............................... 134
Driving in winter ............................. 137
Driving on flooded roads ................ 136
Driving on wet roads ...................... 136
Exhaust check ............................... 134
Fuel ................................................ 133
General .......................................... 133
Hydroplaning ................................. 136
Icy road surfaces ........................... 137
Important safety notes .................. 118
Limited braking efficiency on sal-
ted roads ....................................... 136
New brake disks ............................ 136
New brake pads/linings ................ 136
Off-road driving .............................. 137
Overrun cut-off .............................. 133
Snow chains .................................. 249
Speed limitation ............................. 134
Towing a trailer .............................. 155
Transport by rail ............................. 135
Wet road surface ........................... 136
DSR (Downhill Speed Regulation) .... 149
E
EBD (electronic brake force distri-
bution)
Display message ............................ 183
Function/notes ................................ 54
Indicator lamps .............................. 195
Electrical closing assist ...................... 66Electrical fuses
see Fuses
Electrical step
Cleaning ......................................... 237
Display message ............................ 192
Emergency release .......................... 67
Function ........................................... 67
Important safety notes .................... 66
Indicator lamp ................................ 203
Manual retraction ............................ 67
Obstacle detection ........................... 67
Electrical system
Battery main switch ....................... 118
Electronic brake force distribution
see EBD (electronic brake force
distribution)
Electronic Stability Program
see ESP
®(Electronic Stability Program)
Electronic Traction System
see 4ETS (Electronic Traction System)
Emergency exit .................................... 55
Emergency exit window ..................... 55
Emergency Tensioning Devices
Activation ......................................... 45
Emissions control
Service and warranty information .... 22
Engine
ADR (working speed governor) ...... 154
Changing the power output ............. 26
Check Engine warning lamp ........... 200
Cleaning instructions ..................... 234
Engine number ............................... 277
Engine speed setting (working
mode) ............................................ 155
Irregular running ............................ 123
Jump-starting ................................. 242
Operating safety .............................. 26
Starting .......................................... 120
Starting problems .......................... 123
Switching off .................................. 132
Tow-starting (vehicle) ..................... 246
Engine electronics
Notes ............................................. 275
Problem (malfunction) ................... 123
Engine oil
Adding ........................................... 222
Additives ........................................ 281
Index9
Checking the oil level (on-board
computer) ...................................... 220
Checking the oil level using the
dipstick .......................................... 221
Dis play message ............................ 190
Fill ing capacity .............................. .282
Information about oil consump-
tion ................................................ 282
Mixing ............................................ 281
Notes about oil grades ................... 280
Oil change ...................................... 282
Oil level (note) ............................... 220
Viscosity ........................................ 281
Warning lamp ................................. 198
Engine speed setting (working
mode) ................................................. 154
Engine, jump-starting ....................... 242
ESP
®(Electronic Stability Pro-
gram)
Display message ............................ 184
Important safety information ........... 54
Indicator lamp ................................ 197
Warning lamp ................................. 194
Exhaust check ................................... 134
Exhaust gas aftertreatment
DEF level indicator ......................... 162
DEF reducing agent ....................... 279
Diesel Exhaust Fluid (DEF) ............. 279
Display messages (vehicles with
steering wheel buttons) ................. 187
Display messages (vehicles with-
out steering wheel buttons) ........... 178
Indicator lamp ....................... 197, 201
Malfunction ....................................1 88
Refilling DEF .................................. 129
Exterior lighting
see Lights
Exterior mirrors
Adjusting ......................................... 78
Important safety notes .................... 78
Eye glasse
s compartment
................. 205
F
Fire extinguisher............................... 242
First-aid kit ......................................... 241 Flat tire
Changing a wheel/mounting the
spare wheel ................................... 267
General notes ................................ 266
Fog lamps
Switching on/off .............................. 80
Fogged-up windows
see Climate control
Folding seat ......................................... 74
Frequencies
Mobile phone ................................. 275
Two-way radio ................................ 275
Front fog lamps
Switching on/off .............................. 80
Front interior light
Replacing bulbs ............................... 92
Front windshield
see Windshield
Fuel
Additives (diesel) ........................... 279
Consumption information .............. 279
Consumption statistics .................. 174
Diesel at very low outside temper-atures ............................................ 278
Display message ............................ 189
Driving tips ....................................1 33
Fuel gauge ..................................... 162
Problem (malfunction) ................... 129
Quality (diesel) ............................... 278
Refueling ........................................ 127
Showing the range (on-board
computer with steering wheel but-
tons) .............................................. 174
Showing the range (vehicles with
steering wheel buttons) ................. 174
Tank content/reserve fuel ............. 278
Fuel filter with water separator
draining ......................................... 224
Indicator lamp ................................ 202
Fuel gauge ......................................... 162
Fuel tank
Problem (malfunction) ................... 129
Fuel tank content
Reserve, display message .............. 189
Fuses .................................................. 246
10Index
Twin front-passenger seatStowage compartment .................. 206
Two-way radios
Type approval/frequency .............. 275
TWR (Tongue Weight Rating) (defi-
nition) ................................................. 266
U
Unlocking
From inside the vehicle (central
unlocking button) ............................. 64
USB port ............................................. 211
V
Vehicle
Data acquisition ............................... 29
Display message ............................ 192
Electronics ..................................... 275
Equipment ....................................... 22
Individual settings (vehicles with
steering wheel buttons) ................. 168
Limited Warranty ............................. 22
Loading .......................................... 258
Locking (SmartKey) .......................... 59
Lowering ........................................ 271
Maintenance .................................... 23
Operating safety .............................. 25
Parking for a long period ................ 132
Pulling away ................................... 121
Raising ........................................... 268
Registration ..................................... 27
Reporting problems ......................... 27
Securing from rolling away ............ 130
Towing away .................................. 243
Transporting .................................. 246
Unlocking (SmartKey) ...................... 59
Vehicle battery
see Battery (vehicle)
Vehicle bodies ..................................... 27
Body/equipment mounting direc-
tives for trucks ................................. 27
Vehicle data ....................................... 285
Vehicle identification number .......... 276
Vehicle identification plate .............. 276
Vehicle tool kit .................................. 240 Vents
see Air vents
Voltage supply
Fuses ............................................. 246
W
Warning Stickers ........................................... 24
Warning and indicator lamp
Diesel particle filter ....................... 201
Power assistance for the steering .. 203
Warning and indicator lamps
Brakes ........................................... 195
Check Engine ................................. 200
Coolant .......................................... 199
Diesel Exhaust Fluid (DEF) ............. 197
Electrical step ................................ 203
ESP
®.............................................. 194
ESP®function ................................ 197
Overview .......................................... 33
Seat belt ........................................ 203
Warning lamp .................................... 241
Warning triangle ................................ 241
Warning- and indicator lamps
ABS ................................................ 195
Air filter .......................................... 201
ASR ................................................ 194
BAS ................................................ 195
Battery charge ............................... 198
Brake wear .................................... 198
Bulbs .............................................. 203
Doors ............................................. 203
Engine oil level ............................... 198
Preglow .......................................... 201
Reserve fuel ................................... 200
Tire pressure monitor .................... 202
Water separator ............................. 202
Windshield washer fluid ................. 202
Warranty .............................................. 22
Washer fluid
Adding ........................................... 224
Capacities ...................................... 285
Display message ............................ 193
Indicator lamp ................................ 202
Notes ............................................. 284
Wiping with ...................................... 93
20Index
ProblemPossible causes/consequences andMSolutions
The fuse is blown.
XReplace the fuse; see the "Fuse allocation" supplement.
XHave the cause of the blown fuse determined at a qualified spe-
cialist workshop.
or
A malfunction has occurred.
XSwitch the ignition on and off twice.
If the auxiliary heating still cannot be switched on, the heating device
is faulty.
XHave the auxiliary heating checked at a qualified specialist work-
shop.
The auxiliary heating is
overheated.The coolant level is too low.
XCheck the coolant level and add more coolant if necessary
(Ypage 222).
Auxiliary warm-air heater
Operation with the timer
Important safety notes
GDANGER
If a switch-on time has been selected, the
auxiliary heating switches on automatically.
RIf the ventilation is insufficient, poisonous
exhaust gases can collect, in particular car-
bon monoxide. This is the case in enclosed
spaces, for example. There is a risk of fatal
injuries.
RIf highly flammable substances or flamma-
ble materials are nearby, there is a risk of a
risk of fire and explosion.
Always deactivate the preselected switch-on
times if you stop the vehicle in such or similar situations.
Use the timer to:
Ractivate and deactivate immediate heating
mode
Rset up to three switch-on times
Rset the operating duration to between 10 and
120 minutes or to continuous operation
Rset the heating level (preselected tempera-
ture) to a range between 10 and 30
Timer overview
Timer above the overhead control panel
:
Program column
G Sets preselection memory 1 – 3
(
Ypage 115)
Sets weekday (Mon. – Sun.) (
Ypage 115)
;Menu bar
y Switches immediate heating mode
on/off (
Ypage 115)
B Sets the program times
(
Ypage 115)
Ñ Sets the day, time and the operating
duration (
Ypage 115)
ß Sets the heating level (
Ypage 116)
=Display panel for: time, heating level and
operating duration
àContinuous operation mode active
ß Heating level set
114Operating the auxiliary heating system
Climate control
Problems with the auxiliary warm-air heater
ProblemPossible causes/consequences andMSolutions
The auxiliary heating
does not switch on.The outside temperature is above 39 ‡ (4 †). The auxiliary heating
switches off automatically.
The auxiliary heating
switches off automati-
cally and/or cannot be
switched on.The fuel tank is less thanÕfull. The auxiliary heating switches off
automatically.
XRefuel at the nearest gas station.
XThen, start the auxiliary heating several times until the fuel lines are
full.
or
The low-voltage protection system integrated in the control unit
switches off the auxiliary heating because the on-board voltage is less
than 10 V.
XHave the alternator and battery checked.
or
The fuse is blown.
XReplace the fuse; see the "Fuse allocation" supplement.
XHave the cause of the blown fuse determined at a qualified spe-
cialist workshop.
Operating the cargo compartment air
vents
If your vehicle is equipped with a roof ventilator,
you can ventilate and extract air from the cargo
compartment.
XTurn the key to position 2in the ignition lock.
XTo activate and extract air: press the upper
section of the ´switch.
The roof ventilator removes used air from the
cargo compartment.
XTo activate and ventilate: press the lower
section of the ·switch.
The roof ventilator feeds fresh air into the
cargo compartment.
XTo switch off: set the switch to the middle
position.
Operating the cargo compartment air vents117
Climate control
Z
Do not run the engine for longer than neces-
sary when the vehicle is stationary.
Before having maintenance and repairs per-
formed, it is essential to read the materials rela-
ted to the maintenance and repairs:
Rthe applicable sections of the technical doc-
umentation, e.g. the Operator's Manual and
workshop information.
Rregulations such as industrial safety regula-
tions and accident prevention regulations.
While working under the vehicle, you must
secure the vehicle on jack stands with sufficient load capacity.
Never use the jack as a substitute. The vehicle's
jack is intended only to raise the vehicle for a
short time when changing a wheel. It is not
suited for performing maintenance work under
the vehicle.
Please also refer to the notes about qualified
specialist workshops (
Ypage 26).
The scope and regularity of the inspection and
maintenance work primarily depend on the
often diverse operating conditions. Specialist
knowledge beyond the scope of this Operator's
Manual is required when carrying out testing
and maintenance work. This work should only be
carried out by trained staff.
The vehicle Maintenance Booklet describes the scope and fre que
ncy of maintenance work and
contains additional notes on the New Vehicle
Limited Warranty and on service products.
Maintenance services must be carried out in
accordance with the provisions and recommen-
dations in the Maintenance Booklet. Not doing
so could void the warranty claim and lead to
refusal of goodwill gestures after the manufac-
turer has submitted a damage report.
iObserve the notes on genuine Sprinter parts
(Ypage 28).
Service interval display
General notes
A service that is due is displayed in the service
interval display about 1 month in advance. A
message is then displayed while the vehicle is in
motion or when the ignition is switched on.
iThe service interval display does not provide
information about the engine oil level. The service interval display should therefore not
be confused with the
5engine oil level
display.
The service due date is displayed in days or
miles (kilometers), depending on the total dis-
tance driven.
The symbols or letters on the service display
show the type of service that is due.
¯ orA
for a minor service
° orB
for a major service
Service due date display
Vehicles with steering wheel buttons: the
following messages may be displayed.
R¯ Service A due in ... days
R¯Service A due in ... mi(km)
R¯ Service A Carry out now
Vehicles without steering wheel buttons:
the following messages may be displayed.
R¯for service A
R°for Service B
Additionally, you will see the remaining distance
in miles ( mi
) or kilometers ( km) or the remaining
time in days ( d).
Service due date has been exceeded
Vehicles with steering wheel buttons: if you
have missed the service due date, one of the
following messages appears in the display and
warning tone also sounds.
R¯ Service A overdue by ... days
R¯Service A overdue by ... km(km)
Vehicles without steering wheel buttons: if
you have missed the service due date, the ¯
or ° symbol for the service flashes for
10 seconds after the ignition is switched on. A
minus sign also appears in front of the service
due date.
Calling up the service due date
XTurn the key to position 2in the ignition lock.
The display is activated.
Vehicles without steering wheel buttons
XPress the 4menu button on the instrument
cluster repeatedly until the ¯or°
symbol for the service appears in the display.
226Maintenance
Maintenance and care
XSwitch off all electrical consumers.
XTo remove:remove screws =and take off
trim ;.
XRemove floor covering :.
XTo install:insert floor covering :and align
with the driver's seat base and the doorway.
XPut trim ;in place and screw screws =
back in.
Disconnecting/connecting the
starter battery
Important safety notes
GWARNING
During the charging process, a battery produ-
ces hydrogen gas. If a short circuit occurs or
sparks are created, the hydrogen gas can
ignite. There is a risk of an explosion.
RMake sure that the positive terminal of a
connected battery does not come into con- tact with vehicle parts.
RNever place metal objects or tools on a bat-
tery.
RIt is important that you observe the descri-
bed order of the battery terminals when
connecting and disconnecting a battery.
RWhen jump-starting, make sure that the
battery poles with identical polarity are
connected.
RIt is particularly important to observe the
described order when connecting and dis-
connecting the jumper cables.
RNever connect or disconnect the battery
terminals while the engine is running.
Disconnecting the starter battery
!Switch off the engine and remove the key
from the ignition lock. Firstly remove the bat- tery terminals. Otherwise, you could destroy
electronic components such as the alterna-
tor.
Always disconnect the starter battery in the
battery case in the left-hand side footwell
first.
!Always disconnect the battery in the order
described below. Never swap the terminal
clamps. You may otherwise damage the vehi-
cle electronics.
If the vehicle is expected to be out of use for over 3 weeks, disconnect the batteries. This will pre-
vent battery discharge caused by off-load cur-
rent consumption.
Battery cover in the left footwell
XSwitch off all electrical consumers.
XSwitch off the engine and remove the key
from the ignition lock.
XRemove the floor covering (Ypage 228).
XLoosen screws ;and slide battery cover :
in the direction of the arrow.
The screws must protrude beyond the larger
recesses.
XRemove battery cover :upwards.
Starter battery in the left footwell
XFirst loosen and remove the negative terminal
clamp so that it is no longer in contact with
the terminal.
XRemove the cover from the positive terminal.
XLoosen the positive terminal clamp and fold it
up to the side together with the pre-fuse box.
Battery229
Maintenance and care
Z
Reconnecting the starter battery
!Always connect the battery in the order
described below. Never swap the terminal
clamps. You may otherwise damage the vehi-
cle electronics.
XFold the positive terminal clamp with the pre-
fuse box down to the terminal.
XConnect the positive terminal clamp.
XAttach the cover to the positive terminal.
XConnect the negative terminal clamp.
XPosition battery cover :so that screws ;
are positioned over the large recesses.
XSlide battery cover :in the direction of
travel into the smaller recesses.
XTighten screws ;.
XInstall the floor covering (Ypage 228).
Carry out the following work after connecting
the battery:
XReset the side windows (Ypage 71).
Removing/installing the starter bat-
tery
Removing the starter battery
XDisconnect the battery (Ypage 229).
XPull breather hose with connector bracket ;
from connection :on the degassing cover.
XLoosen the bolts holding retainer =, which
prevents the battery from moving around.
XPull retainer =upwards.
XSlide the battery from its anchorage in the
direction of travel.
XFold the bar of the battery upwards and
remove the battery from the battery case.
Installing the starter battery
XInsert the battery into the battery case.
XFold down the bar of the battery.
XSlide the battery into its anchorage in the
opposite direction to the direction of travel.
XInsert retainer =.
XTighten the bolts on retainer =which holds
the battery in place.
XAttach breather hose with connector
bracket ;to connection :of the ventilation
cover.
XConnect the battery (Ypage 229).
230Battery
Maintenance and care