2016 MERCEDES-BENZ SPRINTER remote start

Overview ........................................124
Problem (malfunction) ................... 127
Releasing the parking lock man-
ually ............................................... 127
Selector lever ................................ 124
Selector lever positions ................. 124
Shift ranges ................................... 125
Starting the engine ........................ 120
Touchshift ...................................... 125
Trailer towing ................................. 126
Transmission oil change ................ 282
Automatic transmission emer-
gency mode ....................................... 127
AUX port ............................................. 211
Auxiliary heater
see Auxiliary warm-air heater
see Hot-water auxiliary heater
Auxiliary heating
Activating/deactivating heater
booster mode ................................ 111
Adjusting ....................................... 173
Conditions for switching on ........... 108
Heating time .................................. 107
Important safety notes .................. 106
Operating with the button (control
panel) ............................................ 108
Operation with the remote con-
trol ................................................. 109
Operation with the timer ................ 114
Selecting a switch-on time ............. 108
Setting the switch-on time ............. 109
see Auxiliary heating
see Auxiliary warm-air heater
see Hot-water auxiliary heater
Auxiliary warm-air heater
Problem (malfunction) ................... 117
Axle load, permissible (trailer tow-
ing) ...................................................... 287
B
Backup lamps
Replacing bulbs ............................... 89
Backup lamps (Chassis Cab)
Replacing bulbs ............................... 90
BAS (Brake Assist System)
Display message ............................ 182
Function/notes ................................ 54 Indicator lamp ................................ 195
Basic settings
see Settings
Battery
Isolating switch .............................. 118
Replacing (SmartKey) ......................6 1
Battery (SmartKey)
Checking .......................................... 61
Important safety notes .................... 61
Replacing ......................................... 61
Battery (vehicle)
Care ............................................... 232
Charge indicator lamp ................... 198
Charging ........................................ 232
Disconnecting and connecting ....... 229
Disconnecting and connecting
(engine compartment) ................... 231
Display message ............................ 192
Important safety notes .................. 227
Installing/removing (engine com-
partment) ....................................... 231
Jump starting ................................. 242
Location ......................................... 228
Removing and installing ................. 230
Removing and installing the floor
covering ......................................... 228
Before driving off
Important safety notes .................. 120
Belt
see Seat belts
Bleeding the fuel system .................. 123
Blind Spot Assist
Activating/deactivating ......... 146, 173
Notes/function .............................. 144
Trailer towing ................................. 146
Bottle holder
see Cup holder
Brake Assist
see BAS (Brake Assist System)
Brake Assist System
see BAS (Brake Assist System)
Brake fluid
Checking the level ......................... 223
Display message ............................ 183
Notes ............................................. 283
Warning lamp ................................. 195
4Index

Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 26).
Key
Important safety notes
GWARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get
out, e.g. in hazardous situations. There is a
risk of injury.
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of park
position Por shift manual transmission into
neutral.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
GWARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be uninten-
tionally turned in the ignition lock. This could
cause the engine to be switched off. There is a risk of an accident.
Do not attach any heavy or large objects to the
SmartKey. Remove any bulky key rings before
inserting the SmartKey into the ignition lock.
Do not keep the key with remote control:
Rwith electronic devices, e.g. a mobile phone
or another key with remote control
Rwith metallic objects, e.g. coins or metal foil
Rin metallic objects, e.g. metal cases
This can affect the key's functionality.
Key functions of the remote control
General notes
The vehicle is equipped with either 2 or 4 remote
controls with a folding key, or 4 mechanical
keys. In this Operator's Manual, both the
mechanical keys and the keys with remote con-
trol are referred to as keys. The remote control
key has a range of up to 32 ft (10 m). Use the
remote control of the key only when in immedi-
ate proximity of the vehicle. This prevents theft.
Remote controls that are not included in the
scope of delivery for the vehicle must be pro-
grammed before use. Further information can
be obtained at any authorized Sprinter Dealer.
The key's remote control locks/unlocks the
driver's door and/or the following centrally if
the factory settings have not been changed:
Rthe driver's and the front-passenger door
Rthe sliding doors
Rthe rear doors
iIf the driver's or front-passenger door is not
closed, the corresponding door is not locked.
If a sliding door or a rear door is not closed
properly, none of the rear doors are locked.
If there is a key is in the ignition lock, the remote
control is inoperative. When locking or unlock-
ing the vehicle with the remote control, always
pay attention to the indicator lamp signaling.
Also check the locking knobs of the doors.
Key59
Opening and closing
Z

Problems with the key/remote control
ProblemPossible causes/consequences andMSolutions
It is no longer possible to
lock the vehicle using
the remote control.
The turn signals do not
flash when the vehicle is
locked.The doors are not closed properly.
XClose the doors properly and lock the vehicle again.
The central locking system has malfunctioned.
XLock the vehicle using the folding key (Ypage 59).
XHave the central locking system checked as soon as possible at a
qualified specialist workshop.
It is no longer possible to
lock or unlock the vehi-
cle using the remote
control.The key battery is weak or discharged.
XPoint the remote control at the driver's door handle from very close
range and press the %or& button.
If this does not work:
XReplace the key battery (Ypage 61).
or
XLock the vehicle using the folding key (Ypage 59).
The remote control is faulty.
XLock the vehicle using the folding key (Ypage 59).
XHave the key checked at a qualified specialist workshop.
The key cannot be
turned in the ignition
lock.The steering lock has jammed mechanically.
XRemove the key and insert it again into the ignition lock. Turn the
steering wheel from side to side while doing so.
The engine cannot be
started using the key.The on-board voltage is too low.
XSwitch off all non-essential consumers, such as interior lighting, and
try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary (Ypage 232).
or
XJump-start the vehicle (Ypage 242).
or
XConsult a qualified specialist workshop.
You have lost a key.XHave the key deactivated at a qualified specialist workshop.
XReport the loss immediately to the vehicle insurers.
XIf necessary, have the mechanical locks replaced.
Key63
Opening and closing
Z

GWARNING
When the auxiliary heating is switched on,
parts of the vehicle can become very hot, e.g.
the exhaust system.
Flammable materials such as leaves, grass or
twigs may ignite if they come into contact
with:
Rhot parts of the exhaust system
Rthe exhaust gas itself
There is a risk of fire.
When the auxiliary heating is switched on,
make sure that:
Rno flammable materials come into contact
with hot vehicle components
Rthe exhaust gas can escape from the
exhaust pipe unhindered
Rthe exhaust gas does not come into contact
with flammable materials.
!Turn on the auxiliary heating at least once a
month for approximately 10 minutes. The
auxiliary heating could otherwise be dam-
aged.
!Make sure that the flow of hot air is not
blocked. The auxiliary heating will otherwise
overheat and switch off.
Your vehicle may be equipped with either an
auxiliary hot-water heater or an auxiliary warm-
air heater. Adjustment and operation of the:
Rhot-water auxiliary heater is done via the on-
board computer and with the auxiliary heating
button in the control panel (
Ypage 108) or
with the remote control (Ypage 109).
Rauxiliary warm-air heater is done via the timer
above the overhead control panel
(
Ypage 114).
The auxiliary heating works independently of the
engine and supplements the climate control
system in the vehicle. The auxiliary heating
heats the air in the vehicle interior to the tem-
perature set.
If your vehicle is equipped with a hot-water aux-
iliary heater, the auxiliary heating also keeps the
coolant warm. This way, the load on the engine
is minimized and fuel is saved.
The heater booster function (
Ypage 111) of the
au xiliary heating supports the climate control system when the engine is running and the out-
side temperature is low.
You can use the auxiliary heating at an outside
temperature of up to 39 ‡ (4 †). At an outside
temperature above 39 ‡ (4 †) the auxiliary
heating system and the heater booster function
switch off automatically.
Hot-water auxiliary heating
Heating time
The heating time when operating the auxiliary
heating with the vehicle is stationary without the
engine running depends on the outside temper-
ature and the electrical consumers switched on.
Outside
tempera-
tureHeating
timePossible startup
procedures
Above
23 ‡
(Ò5 †)Approx.
20 minutes6
23 ‡
(Ò5 †) to
5 ‡
(Ò15 †)Approx.
40 minutes3
Below 5 ‡
(Ò15 †)Approx.
50 minutes2
You can then switch on the auxiliary heating
again.
If you do not start the engine for a while, the total
duration of heating is limited to a maximum of
120 minutes to protect the starter battery.
Switching on the auxiliary heating is then auto-
matically disabled. You can, for example, switch
on the auxiliary heating without the engine run- ning if the outside temperature is Ò5‡( Ò20 †) a
maximum of two times. If you try it again, the
indicator lamps in the ybutton
(
Ypage 108) flash alternately for approximately
2 minutes to signal switch-on interlock. The aux-
iliary heating cannot be switched on without
starting the engine.
When the condition of charge of the starter bat-
tery is sufficient again, the switch-on interlock
will be deactivated. To charge the starter bat-
tery, let the engine run. The engine run time
required to reach the necessary condition of
charge depends on the outside temperature and
on the electrical consumers switched on.
Operating the auxiliary heating system107
Climate control
Z

SignalingMeaning
Flashes redAuxiliary heating switched
off
Lights up
greenAuxiliary heating switched
on
Flashes greenChange operating duration
active
Flashes alter-
nately red and
greenRemote control in synchro-
nizing mode
iWhen the remote control battery is weak,
indicator lamp :flashes red rapidly. Replace
the remote control battery (
Ypage 111).
You can find information on further lamp sta-
tuses in the "Problems with the hot-water aux-
iliary heater" section (
Ypage 113).
Switching the remote control on/off
The remote control switches to standby mode
after 10 seconds. Indicator lamp :goes out.
XTo switch on: press and hold the Übutton
until indicator lamp :lights up red.
If a connection between the remote control
and the receiver in the vehicle has been estab-
lished and indicator lamp ::
Rflashes red, the auxiliary heating is switched
off.
Rlights up green, the auxiliary heating is
switched on.
XTo switch off:press and hold the Übut-
ton until indicator lamp :goes out.
Switching the auxiliary heating on/off
XSwitch on the remote control.
XTo switch on: when indicator lamp :flashes
red, press the bbutton.
During data transmission, indicator lamp :
lights up red.
When indicator lamp :lights up green, the
auxiliary heating is switched on.
XTo switch off: when indicator lamp :lights
up green, press the bbutton.
During data transmission, indicator lamp :
lights up red.
When indicator lamp :flashes red, the aux-
iliary heating is switched off.
Changing the operating duration
XSwitch on the remote control.
XWhen indicator lamp :flashes red, press
Ü andb simultaneously.
Indicator lamp :flashes green.
XPress the Übutton repeatedly until the
desired operating duration is shown.
R20 minutes
Indicator lamp :flashes green twice.
R30 minutes
Indicator lamp :flashes green three
times.
R40 minutes
Indicator lamp :flashes green four times.
XPress the bbutton.
During data transmission, indicator lamp :
lights up red.
If indicator lamp :emits two long, green
flashes, the selected operating duration is
stored.
iIf no adjustment is made, indicator lamp :
flashes six times and the remote control goes
into standby mode.
Synchronizing the remote control
XPress the yauxiliary heating button in the
control panel (Ypage 108) for longer than
10 seconds.
When you press and hold the ybutton, the
red indicator lamp lights up in the butt
on.
When the red indicator lamp in the ybut-
ton flashes, the receiver in the vehicle is ready
for synchronizing.
XPress and hold the Üremote control but-
ton until indicator lamp :lights up red.
If there is an active connection between the
remote control and the receiver, indicator
lamp :flashes alternately red and green.
The remote control is in synchronizing mode.
iIf you press the Übutton again on the
remote control after starting synchronization,
you will only synchronize this remote control
unit with the receiver. Any other remote con-
trol units that were synchronized will be
cleared. Indicator lamp :flashes alternately
red and green (very slowly).
XPress the bbutton on the remote control.
During data transmission, indicator lamp :
lights up red.
When remote control indicator lamp :emits
two long green flashes, the selected operat-
110Operating the auxiliary heating system
Climate control

ing time is synchronized. The indicator lamp in
they auxiliary heating button goes out.
Switching the heater booster function
on/off
Vehicles with auxiliary heating
Vehicles with heater booster function
At outside temperatures of up to 39 ‡(4 †) the
fuel-fired heater booster system heats the vehi-
cle interior as quickly as possible when the
engine is running.
The auxiliary heating automatically switches to
heater booster mode after the engine is started.
At an outside temperature above 39 ‡(4 †) the
auxiliary heating system and the heater booster
function switch off automatically.
If you switch off the engine without switching off
the heater booster function, the system will be
switched on the next time the engine is started (memory function).
iSwitch the auxiliary heating on or off with
the y button (Ypage 108).
XTo switch on/off: press the¢button.
If the indicator lamp in the button lights up,
the heater booster function is switched on. After switching off, the auxiliary heating oper-
ates for about another 2 minutes and then
switches off automatically.
Replacing the remote control battery
GWARNING
Batteries contain toxic and corrosive substan- ces. If batteries are swallowed, it can result in
severe health problems. There is a risk of fatalinjury.
Keep batteries out of the reach of children. If
a battery is swallowed, seek medical attention
immediately.
HEnvironmental note
Batteries contain dangerous
substances. It is against the
law to dispose of them with
the household rubbish. They
must be collected separately and recycled to protect the
environment.
Dispose of batteries in an
environmentally friendly
manner. Take discharged
batteries to a qualified spe-
cialist workshop or a special
collection point for used bat-
teries.
If the indicator lamp on the remote control
flashes red rapidly, the remote control battery is
discharged. You should replace the remote con-
trol battery.
You need a battery of the type CR2430, which
can be obtained at any qualified specialist work-
shop.
Operating the auxiliary heating system111
Climate control
Z

Problems with the hot-water auxiliary heating
ProblemPossible causes/consequences andMSolutions
The indicator lamp on
the remote control
flashes red rapidly.The remote control battery is discharged. Data transmission is not
possible.
XReplace the remote control battery (Ypage 111).
The indicator lamp on
the remote control
flashes red and green in
rapid succession.There is no connection between the remote control and the receiver in
the vehicle.
XChange your position in relation to the vehicle, e.g. hold the remote
control higher or to the side.
XMove closer.
If you cannot establish a connection and the auxiliary heating is
switched on, it can then only be deactivated using the ybutton
(
Ypage 108).
or
Several remote controls are being used at the same time.
XSwitch on the remote control again after a short while
(Ypage 110).
or
The remote control is not synchronized.
XSynchronize the remote control (Ypage 110).
The indicator lamp on
the remote control
slowly flashes red and
green alternately.The remote control is being synchronized.
XWait until the remote control synchronization process is complete
(Ypage 110).
The remote control for
the auxiliary heating can-
not be switched on.The remote control battery is discharged.
XReplace the remote control battery (Ypage 111).
The auxiliary heating
does not switch on.The outside temperature is above 39 ‡ (4 †). The auxiliary heating
switches off automatically.
The auxiliary heating
switches off automati-
cally and/or cannot be
switched on.The fuel tank is less than Õfull. The auxiliary heating switches off
automatically.
XRefuel at the nearest gas station.
XThen, start the auxiliary heating several times until the fuel lines are
full.
or
The low-voltage protection system integrated in the control unit
switches off the auxiliary heating because the on-board voltage is less
than 10 V.
XHave the alternator and battery checked.
or
Operating the auxiliary heating system113
Climate control
Z