2016 MERCEDES-BENZ SPRINTER transmission

Problems with the hot-water auxiliary heating
ProblemPossible causes/consequences andMSolutions
The indicator lamp on
the remote control
flashes red rapidly.The remote control battery is discharged. Data transmission is not
possible.
XReplace the remote control battery (Ypage 111).
The indicator lamp on
the remote control
flashes red and green in
rapid succession.There is no connection between the remote control and the receiver in
the vehicle.
XChange your position in relation to the vehicle, e.g. hold the remote
control higher or to the side.
XMove closer.
If you cannot establish a connection and the auxiliary heating is
switched on, it can then only be deactivated using the ybutton
(
Ypage 108).
or
Several remote controls are being used at the same time.
XSwitch on the remote control again after a short while
(Ypage 110).
or
The remote control is not synchronized.
XSynchronize the remote control (Ypage 110).
The indicator lamp on
the remote control
slowly flashes red and
green alternately.The remote control is being synchronized.
XWait until the remote control synchronization process is complete
(Ypage 110).
The remote control for
the auxiliary heating can-
not be switched on.The remote control battery is discharged.
XReplace the remote control battery (Ypage 111).
The auxiliary heating
does not switch on.The outside temperature is above 39 ‡ (4 †). The auxiliary heating
switches off automatically.
The auxiliary heating
switches off automati-
cally and/or cannot be
switched on.The fuel tank is less than Õfull. The auxiliary heating switches off
automatically.
XRefuel at the nearest gas station.
XThen, start the auxiliary heating several times until the fuel lines are
full.
or
The low-voltage protection system integrated in the control unit
switches off the auxiliary heating because the on-board voltage is less
than 10 V.
XHave the alternator and battery checked.
or
Operating the auxiliary heating system113
Climate control
Z

Rall the doors are closed.
Rall the vehicle occupants are wearing their
seat belts correctly.
Rthe parking brake is applied.
iIf you depress the brake pedal before start-
ing the engine, the pedal travel is short and
pedal resistance is high.
If you depress the brake pedal again after
starting the engine, pedal travel and resist-
ance will be back to normal again.
Gearshift pattern
j
Park position with parking lock
kReverse gear
iNeutral
hDrive
XMove the selector lever to position P.
The display in the instrument cluster shows P:
Ron vehicles with steering wheel buttons
(Ypage 167)
Ron vehicles without steering wheel buttons
(Ypage 163)
iYou can also start the engine in neutral N.
XTurn the key to position 2in the ignition lock.
The % preglow indicator lamp in the instru-
ment cluster lights up briefly.
XOnce the %preglow indicator lamp goes
out, turn the key to position 3in the ignition
lock and release it as soon as the engine is
running.
iYou can start the engine without preglow
when the engine is warm.
The preglow system is malfunctioning if the
% preglow indicator lamp lights up for
approximately 1 minute:
Rafter the ignition is switched on
Rwhile the engine is running At extremely low outside temperatures you
may then no longer be able to start the
engine. Have the malfunction rectified at a
qualified specialist workshop.
iDepending on the equipment installed, the
vehicle either automatically locks centrally
after switching on the ignition or after pulling
away. The locking knobs in the doors drop
down.
You can open the doors from the inside at any
time.
Automatic door locking c
an be deactivated
(Ypage 64).
Driving off
GWARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is
a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do not simultaneously accelerate.
!Only shift into reverse gear Rwhen the vehi-
cle is stationary. Otherwise, you could dam-
age the transmission.
XDepress the brake pedal and keep it
depressed.
The selector lever lock is released.
XMove the selector lever to position Dor R.
On vehicles with a reverse warning feature,
when reverse gear is engaged a warning tone
sounds to alert other road users
(
Ypage 122).
XRelease the parking brake (Ypage 131).
The c indicator lamp in the instrument
cluster goes out.
XRelease the brake pedal.
XCarefully depress the accelerator pedal.
iAfter pulling away or switching on the igni-
tion, the vehicle automatically locks centrally.
The locking knobs in the doors drop down.
You can open the doors from the inside at any
time.
You can also deactivate the automatic locking
feature (
Ypage 64).
Driving121
Driving and parking
Z

ProblemPossible causes/consequences andMSolutions
The engine does not
start.
The starter motor cannot
be heard.The on-board voltage is too low. The battery is too weak or discharged.
XJump-start the vehicle (Ypage 242).
If the engine cannot be jump-started, the starter motor is faulty.
XConsult a qualified specialist workshop.
The engine does not
start.
The starter motor cannot
be heard.The battery is discharged or faulty.
XCheck the battery for damage.
XCharge the battery (Ypage 232).
Automatic transmission
Important safety notes
GWARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is
a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do not simultaneously accelerate.
!Vehicles with automatic transmission may
roll only briefly in the neutral position N. Pro-
longed rolling of the wheels, e.g. when being
towed, will result in transmission damage.
Towing (
Ypage 243)
Selector lever
jPark position with parking lock
kReverse gear
iNeutral
hDrive
The display in the instrument cluster shows the
present selector lever position or the current
shift range:
Ron vehicles with steering wheel buttons
(Ypage 167)
Ron vehicles without steering wheel buttons
(Ypage 163)
Selector lever positions
BPark position
This prevents the vehicle from rolling
away when stopped. Only move the
selector lever to Pif the vehicle is
stationary.
You can only remove the key when
the selector lever is in this position.
The selector lever is locked in posi-
tion Pif the key is removed.
The parking lock should not be used
as a brake when parking. Always
apply the parking brake as well once
you have parked the vehicle.
CReverse gear
Only move the selector lever to R
when the vehicle is stationary.
124Automatic transmission
Driving and parking

ANeutral
No power is transmitted from the
engine to the drive wheels. Releasing
the brakes will allow you to move the
vehicle freely, e.g. by pushing.
Do not move the selector lever toN
while driving. The automatic trans-
mission could otherwise be dam-
aged.
If ASR is deactivated or ESP
®has
malfunctioned: only move the selec-
tor lever to Nif the vehicle is in dan-
ger of skidding, e.g. on icy roads.
7Drive
The automatic transmission changes
gear itself. All forward gears are avail-
able.
You can influence the gearshifts and
shift gears yourself or limit the shift
range.
Changing gear
The 5-speed automatic transmission adapts to
your individual driving style by continuously
adjusting its shift points. These shift point
adjustments take into account the current oper-
ating and driving conditions. If the operating or
driving conditions change, the automatic trans-
mission reacts by adjusting the gearshift pro-
gram.
When the selector lever is in position D, the
automatic transmission selects the individual
gears automatically. This depends on:
Rany restriction in the shift range
(Ypage 125)
Rthe position of the accelerator pedal
Rthe road speed
Touchshift
When the selector lever is in position D, you can
perform gearshifts yourself.
XTo shift down: press the selector lever to the
left towards D–.
The automatic transmission shifts to the next gear down, depending on the gear currently
engaged. The shift range is also restricted.
iThe automatic transmission does not shift
down if you press the selector lever towards
D– while traveling at too high a speed. This
protects the engine from overrevving.
XTo shift up: briefly press the selector lever to
the right towards D+.
The automatic transmission shifts to the next
gear up, depending on the current gearshift
program. This also extends the shift range.
XTo derestrict the shift range: press and hold
the selector lever towards D+until D
appears
in the display again.
The automatic transmission shifts from the
current shift range directly to D.
XTo select the optimum shift range: press
and hold the selector lever to the left towards
D– .
The automatic transmission will shift to a
range which allows easy acceleration and
deceleration. To do this, the automatic trans-
mission will shift down one or more gears.
Shift ranges
When the selector lever is in position Dyou can
restrict or derestrict the shift range for the auto- matic transmission.
XTo extend and restrict the shift range:
press the selector lever briefly to the right
towards D+or left towards D–.
The display shows the selected shift range.
The automatic transmission shifts only as far
as the relevant gear.
iIf the maximum engine speed for the restric-
ted shift range is reached and you depress the
accelerator pedal, the automatic transmis-
sion will not shift up.
Automatic transmission125
Driving an d parking
Z

Driving situations
5Use thebraking effec tof th eengin e
on steep downhill gradients and for
driving:
Ron steep mountai nroads
Rin mountainous terrain
Rin arduous condition s
4Use thebraking effec tof th eengin e
on extremely steep downhill gradi-
ents and lon gdownhill stretches.
Driving tips
Accelerat orpedal position
Your style of drivin ginfluence show th eauto -
matic transmission shift sgear :
Rlittlethrottle: earl yupshift s
Rlotsof throttle: later upshift s
Kickdown
Use kickdown for maximum acceleration :
XDepress theaccelerato rpedal beyon dth e
pressur epoint.
The automatic transmission shift sto th enext
gear down ,depending on th eengin espeed.
XEas eoff on th eaccelerato rpedal once th e
desire dspeed is reached.
The automatic transmission shift sup again .
Maneuvering
Maneuverin gin atight space:
XControl th evehicle's speed by braking care-
fully.
XDepress th eaccelerato rpedal slightly and
evenly.
iYou can shift bac kand forth between drive
position Dand revers egear Rat low speeds
without applyin gth ebrakes. This can help
you, for exampl ewhen rapidly maneuverin g
th evehicl eor rocking it out of snow or slush.
Towing a trailer
XDrive at moderat eengin espeeds on steep
uphil lgradients .
XDependin gon th euphil lor downhill gradient,
shift down to ashift range adapted to th e
drivin gsituation (
Ypage 125), eve nif cruise
control is activated.
126Automatic transmission
Driving an d parking

Problems with the transmission
ProblemPossible causes/consequences andMSolutions
The transmission mal-
functions when shifting
gear.The transmission is losing oil.
XHave the transmission checked immediately at a qualified specialist
workshop.
The acceleration charac-
teristics have deteriora-
ted noticeably.
The transmission does
not shift.The transmission is in emergency mode.
It is only possible to shift into second gear or reverse gear R.
XStop the vehicle.
XDepress the brake pedal.
XMove the selector lever to positionP.
XSwitch off the engine.
XWait at least 10 seconds before restarting the engine.
XDepress the brake pedal.
XMove the selector lever to positionDor R.
In position D, the transmission shifts into second gear; in position R,
the transmission shifts into reverse gear.
XHave the transmission checked immediately at a qualified specialist
workshop.
Releasing the parking lock manually
In the event of a malfunction, it is possible to
manually release the selector lever from the
lock in parking position P, e.g. to have the vehi-
cle towed away.
XApply the parking brake.
XRemove cover :.
XSlide implement ;as far as it will go into the
opening.
XPush the implement in and simultaneously
move the selector lever out of position P.
The selector lever lock is released. You can
now move the selector lever freely again until
it is returned to position P.
XRemove implement;.
XRe-install cover:.
iThe screwdriver from the vehicle tool kit
could function as the implement, for instance
(
Ypage 240).
Refueling
Important safety notes
GWARNING
Fuel is highly flammable. Improper handling of
fuel creates a risk of fire and explosion.
Avoid fire, open flames, smoking and creating
sparks under all circumstances. Switch off the
engine and, if applicable, the auxiliary heating
before refueling.
GWARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come into contact with your skin, eyes or clothing
Refueling127
Driving and parking
Z

Lockable filler cap
Example: DEF filler cap in the engine compartment
XTo open:switch off the ignition.
XOpen the hood (Ypage 218).
XRemove tool ?for unlocking tank filler
cap :from the footwell on the front-
passenger side (
Ypage 240).
XPull cover =up, turn 90° and release.
XInsert tool ?into hole ;of tank filler cap :.
XTurn filler cap:counter-clockwise and
remove it. Make sure that tool ?remains in
tank filler cap :while doing so.
XTo close: replace filler cap :and turn it
clockwise until closed.
XPull tool ?out of tank filler cap :and stow
with the vehicle tool kit in the footwell on the
front-passenger side.
XPull cover =up over hole ;of tank filler
cap :, turn and release.
XTurn tank filler cap :.
If tank filler cap :turns freely, the DEF tank
is closed.
Parking
Important safety notes
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable mate-
rials come into contact with parts of the vehi-
cle which are hot. Take particular care not to
park on dry grassland or harvested grain
fields.
GWARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking position P.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
!A moving vehicle can lead to damage to the
vehicle or damage to the drive train.
!When the vehicle is parked, always remove
the key to prevent the battery from becoming
discharged.
On vehicles with a battery isolating switch,
switch off the power supply if the vehicle is to
be out of use for a longer period of time.
130Parking
Driving and parking

Always park your vehicle safely and according to
legal requirements and secure it against rolling
away.
To ensure that the vehicle is properly secured
against rolling away unintentionally:
Rthe parking brake must be firmly applied
Rthe selector lever must be in positionPand
the key must be removed from the ignition
lock
Ron steep uphill or downhill gradients, the front
wheels must be turned towards the curb
Rthe rear axle must be secured, e.g. with a
wheel chock, on steep uphill or downhill gra-
dients
Use the wheel chock (
Ypage 132) to do so.
If you leave the vehicle parked for more than
three weeks:
Rconnect the batteries to a trickle charger or
Rdisconnect the vehicle's starter battery or
Rswitch off the electrical system using the bat-
tery main switch (Ypage 118) and
Rdisconnect the vehicle's auxiliary battery
Otherwise, you need to check the battery's con-
dition of charge every three weeks, since
standby power consumption can drain the bat-
tery. If the battery voltage is lower than 12.2 V,
the battery must be charged. Otherwise, the
battery may be damaged by exhaustive dis-
charging.
Be sure to observe the notes on disconnecting
and chargi ng th
e batteries under "Bat-
tery“ (Ypage 227). You can obtain information
about trickle chargers from a qualified specialist
workshop.
Parking brake
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking position P.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
GWARNING
If you must brake the vehicle with the parking brake, the braking distance is considerably
longer and the wheels could lock. There is an
increased danger of skidding and accidents.
Only use the parking brake to brake the vehi-
cle when the service brake is faulty. Do not
apply the parking brake too firmly. If the
wheels lock, release the parking brake until
the wheels begin turning again.
The brake lamps are not illuminated when you
brake the vehicle using the parking brake.
As a rule, you may only apply the parking brake
when the vehicle is stationary.
XTo apply the parking brake: pull brake
lever :up as far as the last possible detent.
The c warning lamp in the instrument
cluster lights up if the engine is running.
iOn vehicles with a folding brake lever, you
can then press lever :down to the stop.
XTo release the parking brake: on vehicles
with a folding brake lever, first pull brake
lever :up to the stop.
XRaise brake lever :slightly and press
release knob ;.
XGuide brake lever :down to the stop.
The c indicator lamp in the instrument
cluster goes out.
Parking131
Driving an d parking
Z