2016 MERCEDES-BENZ SPRINTER DEF

The operating safety of the vehicle could be
jeopardized if you use parts, tires and wheels as
well as accessories relevant to safety which
have not been approved by Mercedes-Benz. This
could lead to malfunctions in safety-relevant
systems, e.g. the brake system. Only use genu-
ine Mercedes-Benz parts or parts of equal qual-ity. Only use tires, wheels and accessories that
have been specifically approved for your vehi-
cle.
We test genuine Sprinter parts, as well as con-
version parts and accessories that have been
specifically approved for the type of vehicle, for:
Rreliability
Rsafety
Rsuitability
Despite ongoing market research, Mercedes-
Benz is unable to assess other parts. Therefore,
we accept no responsibility for the use of such
parts in Sprinter vehicles, even if they have been
officially approved or independently approved
by a testing center.
In some countries, certain parts are only offi-
cially approved for installation or modification if
they comply with legal requirements. All genu-
ine Sprinter parts satisfy these requirements.
Make sure that all parts are suitable for your
vehicle.
Always specify the vehicle identification number
(VIN) and engine number when ordering genuine
Sprinter parts (
Ypage 276).
QR code for rescue card
The QR Code stickers are affixed to the B-pillar
on the driver's and front-passenger side.
In the event of an accident the rescue services
use the QR Code to quickly find the rescue card
for your vehicle. The current rescue card con-
tains the most important information on your
vehicle, e.g. the electric cable routes, in a com-
pact form.
Further information can be found under http://
portal.aftersales.i.daimler.com.
Data stored in the vehicle
Data Recording
A wide range of electronic components in your
vehicle contain data memories. These data memories temporarily or perma-
nently store technical information about:
Rthe vehicle's operating state
Revents
Rfaults
In general, this technical information docu-
ments the state of a component, a module, a
system or the surroundings.
These include, for example:
Roperating conditions of system components,
e.g. fluid levels
Rthe vehicle's status messages and those of its
individual components, e.g. number of wheel
revolutions/speed, deceleration in move-
ment, lateral acceleration, accelerator pedal
position
Rmalfunctions and defects in important system
components, e.g. lights, brakes
Rvehicle reactions and operating conditions in
special driving situations, e.g. airbag deploy-
ment, intervention of stability control sys-
tems
Rambient conditions, e.g. outside temperature
This data is of an exclusively technical nature
and can be used to:
Rassist in detecting and rectifying faults and
defects
Ranalyze vehicle functions, e.g. after an acci-
dent
Roptimize vehicle functions
The data cannot be used to trace the vehicle's
movements.
When your vehicle is serviced, technical infor-
mation can be read from the event data memory
and fault data memory.
Services include, for example:
Rrepair services
Rservice processes
Rwarranty events
Rquality assurance
The vehicle is read out by employees of the ser- vice network (including the manufacturer) using
special diagnostic testers. You can obtain more
information there, if required.
After a fault has been rectified, the information
is deleted from the fault memory or is continu-
ally overwritten.
When operating the vehicle, situations are con-
ceivable in which this technical data, in connec-
Introduction29
Z

FunctionPage
¦Fluid level too low in wind-
shield washer/headlamp
cleaning system
202
åDEF supply low or contami-
nated/diluted162
Exhaust gas aftertreatment
malfunction197
ÄIndicator lamp, distance
warning143
·Warning lamp, distance
warning143
ÃWarning and indicator lamps,
Lane Keeping Assist147
1Door or hood open203
Electrically operated step
malfunction203
#Brake pads/linings worn198
+LOW RANGE active148
KHigh-beam headlamps on
(vehicle with steering wheel
buttons)
81
JRight-hand turn signal81
:ASR malfunction53
BAS malfunction195
hESP®malfunction194
ÈDirt accumulation in air filter201
6Reserve fuel162
Fuel filler cap open200
FunctionPage
:Water in the fuel202
mFuel filter dirty202
#Battery charging malfunction198
bBulb defective203
=Tachometer with warning
and indicator lamps
cParking brake applied136
LLow-beam headlamps on79
KWorking speed governor
(ADR) on154
ÐPower steering assistance
malfunction203
KHigh-beam headlamps on
(vehicle without steering
wheel buttons)
81
åDEF supply low or contami-
nated/diluted162
Exhaust gas aftertreatment
malfunction197
|Reserve fuel200
Fuel filler cap open200
\Diesel particle filter malfunc-
tion201
hESP®malfunction194
7Fasten seat belts203
iCorresponding messages may also be
shown in the display (Ypage 176).
34Instrument cluster
At a glance

Steering wheel buttons
FunctionPage
:Display164
On-board computer opera-
tion
;Selects a submenu or adjusts
the volume164
WUp/increases the vol-
ume
X Down/reduces the vol-
ume
Using the telephone175
6 Accepts a call/starts
dialing
~ Ends a call/rejects an
incoming call
=Scrolls from one menu to
another164
V Forwards
UBack
Scrolls within a menu164
9Forwards
:Back
Center console
FunctionPage
:Stowage compartment205
;Audio 10 or Audio 15 (see the
separate operating instruc-
tions)
=Air-conditioning control
panel97
Paper holder1207
?Center console control
panel
cSwitches the left/right-hand
seat heating on/off76
zSwitches the windshield
heating on/off104
|Switches the rear window
defroster on/off104
fActivates/deactivates
PARKTRONIC153
£Switches the hazard warning
lamps on/off82
1Only on vehicles without rear-compartment climate control.
Center console35
At a glance

and to have any malfunctioning air bags
repaired. This will help to make sure the air bags
continue to perform their protective function for
the vehicle occupants in the event of a crash.
GWARNING
Pyrotechnic Emergency Tensioning Devices
that have been deployed are no longer opera-
tional and are unable to perform their inten-
ded protective function. This poses an
increased risk of injury or even fatal injury.
Therefore, have pyrotechnic Emergency Ten-
sioning Devices which have been triggered
immediately replaced at a qualified specialist workshop.
If the Emergency Tensioning Devices or air bags
are deployed, you will hear a bang and a small
amount of powder may also be released. The
6 restraint system warning lamp will light up.
Only in rare cases will the bang affect your hear-
ing. The powder released is generally not haz-
ardous to health, it could however cause short-
term breathing difficulties in people with asthma
or other respiratory problems. If it is safe to do
so, you should leave the vehicle immediately or
open a window in order to prevent breathing
difficulties.
Air bags and pyrotechnic Emergency Tensioning
Devices (ETDs) contain perchlorate material,
which may require special handling and regard
for the environment. Check with your local gov- ernment’s disposal guidelines. California resi-
dents, see www.dtsc.ca.gov/
HazardousWaste/Perchlorate/index.cfm .
Method of operation
During the first stage of a collision, the restraint
system control unit evaluates important physi-
cal data relating to vehicle deceleration or accel-
eration, such as:
RDuration
RDirection
RIntensity
Based on the evaluation of this data, the
restraint system control unit triggers the Emer-
gency Tensioning Devices in the event of a fron-
tal or rear-end collision. An Emergency Tensioning Device can only be
triggered if:
Rthe ignition is switched on
Rthe components of the restraint system are
operational. You can find further information
under "Restraint system warning lamp"
(
Ypage 39)
Rthe belt tongue is inserted into the buckle on
the respective front seat
The Emergency Tensioning Device of the co-
driver's seat is triggered independently of the
lock status of the seat belt.
If the restraint system control unit detects a high
accident severity, additional components of the
restraint system are deployed independently of
one another in certain frontal collision situa-
tions:
RFront air bags
RWindow curtain air bag on side of collision
The deployment thresholds for the Emergency
Tensioning Devices and air bags are calculated
on the basis of the vehicle deceleration or accel-
eration occurring at various points in the vehi-
c

le. This process is pre-emptive in nature. The
air bag must be deployed on time, at the start of the collision.
The rate of vehicle deceleration or acceleration
and the direction of the force are essentially
determined by:
Rdistribution of the force during the impact
Rcollision angle
Rdeformation characteristics of the vehicle
Rcharacteristics of the object with which the
vehicle has collided
Factors which can only be seen and measured
after the collision has occurred do not play a
decisive role in the deployment of an air bag, nor
do they provide an indication of air bag deploy-
ment.
The vehicle may be considerably deformed with-
out an air bag being deployed. This is the case if
only relatively easily deformable parts have
been hit and a high rate of deceleration has not been reached. Conversely, an air bag may be
deployed even though the vehicle suffers only
minor deformation. This is the case if, for exam-
ple, very rigid vehicle parts such as the longitu-
dinal body members are hit in an accident and
the rate of deceleration is sufficient.
46Occupant safety
Safety

XFold protective cover?back into place.
XAlign lamp housing :on the left-hand side
and engage.
iVehicles with LED lighting: if an LED is
faulty, consult a qualified specialist work-
shop.
Cargo compartment lamp
Type of lamp: W 10 W
XSwitch off the interior lighting.
XUndo screws :and remove the lamp lens.
XPress bulb ;into the bulb holder and
unscrew it counter-clockwise.
XPress new bulb ;into the bulb holder and
screw it in clockwise.
XPosition the lamp lens and tighten screws :.
iVehicles with LED cargo compartment
lamp: if an LED is defective, consult a quali-
fied specialist workshop.
Windshield wipers
Switching the windshield wiper
on/off
!
Do not operate the windshield wipers when
the windshield is dry, as this could damage
the wiper blades. Moreover, dust that has col-
lected on the windshield can scratch the glass
if wiping takes place when the windshield is
dry. If it is necessary to switch on the windshield
wipers in dry weather conditions, always use
washer fluid when operating the windshield
wipers.
!If the windshield wipers leave smears on the
windshield after the vehicle has been washed
in an automatic car wash, wax or other resi-
dues may be the reason for this. Clean the
windshield using washer fluid after washing
the vehicle in an automatic car wash.
!Vehicles with rain/light sensor:
Switch the wipers off in dry weather. Other-
wise, dirt or optical effects may cause unde-
sired windshield wiper sweeps. This could
then damage the windshield wiper blades or
scratch the windshield.
The windshield will no longer be wiped properly
if the wiper blades are worn. Replace the wiper
blades twice a year (
Ypage 94), ideally in
spring and fall.
Combination switch
XTurn the key to position 1or 2in the ignition
lock.
XTurn the combination switch in the direction
of arrow ;to the appropriate setting
depending on the intensity of the rain.
XSingle wipe: push the combination switch
briefly to the pressure point in the direction of arrow :.
XTo wipe with washer fluid: press the com-
bination switch beyond the pressure point in
the direction of arrow :.
The detent positions of the combination switch
correspond to the following wiper speeds:
0W indshield wipers off
II ntermittent wipe
II Normal wipe
III Rapid wipe
Windshield wipers93
Lights and windshield wiper s
Z

Heating control panel
:Sets the temperature (Ypage 102)
z Defrosts the windshield (
Ypage 103)
;KSets the airflow (Ypage 102)
z Defrosts the windshield (
Ypage 103)
=eActivates and deactivates air-recirculation mode (Ypage 104)
?Sets the air distribution (Ypage 102)
sz Defrosts the windshield (
Ypage 103)
Information on heating
Below, you can find a number of notes and rec-
ommendations to help you use the heating opti-
mally.
RSet the temperature control to the middle
level. Only change the temperature in small
increments.
If you wish to heat up the vehicle interior as
quickly as possible, set the temperature con-
trol to thezmaximum setting. When the
desired interior temperature has been
reached, turn the temperature control back
down in small steps.
ROnly use the settings for defrosting the wind-
shield briefly, until the windshield is clear
again.
ROnly use air-recirculation mode briefly, e.g. if
there are unpleasant outside odors or when in
a tunnel. The windows could otherwise fog up
as no fresh air is drawn into the vehicle in air-
recirculation mode. The indicator lamp in the
h button comes on when the function is
switched on.
98Overview of climate control systems
Climate control

Control panel for the air-conditioning system
:Sets the temperature (Ypage 102)
z Defrosts the windshield (
Ypage 103)
;Sets the airflow (Ypage 102)
K Increases the airflow
I Reduces the airflow
=eActivates and deactivates air-recirculation mode (Ypage 104)
?xSwitches the reheat function (window air dehumidification) on and off (Ypage 103)
ASets the air distribution (Ypage 102)
sz Defrosts the windshield (
Ypage 103)
B¿Switches cooling with air dehumidification on/off (Ypage 102)
CBlower setting bar display
zDefrosts the windshield (
Ypage 103)
Information on the air-conditioning
system
Below, you can find a number of notes and rec-
ommendations to help you use the air-condi-
tioning system optimally.
RSwitch on the cooling with air dehumidifica-
tion function. The indicator lamp above the
rocker switch lights up.
RSet the temperature to 72 ‡ (22 †). Only
change the temperature in small increments.
ROnly use the "Windshield defrosting" function
briefly until the windshield is clear again.
ROnly use air-recirculation mode briefly, e.g. if
there are unpleasant outside odors or when in
a tunnel. The windows could otherwise fog up as no fresh air is drawn into the vehicle in air-
recirculation mode.
ROnly use reheat mode until the windows are
clear again.
Overview of climate control systems99
Climate control

button to reduce or theKbutton to
increase the airflow.
The blower speeds are shown in bars next to
the buttons.
Defrosting the windows
You can use the "defrosting" function to defrost
the windshield or to demist the inside of the
windshield and the side windows.
Only use the following settings until the win-
dows are clear again.
XVehicle with window heating: switch on the
front (Ypage 104) and/or rear window
defroster (Ypage 104) .
XSwitch on climate control (Ypage 101).
Vehicle with heating
XSet temperature control :and airflow con-
trol ;toz (Ypage 98).
XSet air-distribution control ?tosz
(Ypage 98).
XClose the center air vents (Ypage 105) and
the air outlets for the headroom and the rear compartment (
Ypage 106).
XDirect the side air vents towards the side win-dows and open the defroster vents for the
side windows (
Ypage 106).
Vehicle with air conditioning
XSet temperature control :to
z (Ypage 99).
XPress the Kbutton until the maximum
blower output is reached.
All bars in the display next to the button light up.
XSet air-distribution control Atosz
(Ypage 99).
XClose the center air vents (Ypage 105) and
the air outlets for the headroom and the rear compartment (
Ypage 106).
XDirect the side air vents towards the side win-dows and open the defroster vents for the
side windows (
Ypage 106).
Clearing condensation from the win-
dows
Windows fogged up on the inside
You should only select this setting until the win-
dows are clear again.
XVehicle with window heating: switch on the
front (Ypage 104) and/or rear window
defroster (Ypage 104) .
XSwitch on climate control (Ypage 101).
XSwitch off air-recirculation mode
(Ypage 104).
Vehicle with heating
XSet temperature control :to a higher tem-
perature (Ypage 98).
XSet airflow control ;to a higher blower set-
ting. It should be set at least to level two
(
Ypage 98).
XSet air-distribution control ?tosz
(Ypage 98).
iIf the windows still fog up, set the control as
described for defrosting (Ypage 103).
Vehicle with air conditioning
XActivate cooling with air dehumidification
(Ypage 102).
XPress the ¨button (Ypage 99).
Reheat mode is activated. The indicator lamp
in the switch lights up.
To deactivate reheat mode, press the ¨
button again. The indicator lamp in the button
goes out.
Windows fogged up on the outside
You should only select this setting until the
windshield is clear again.
XSwitch on the windshield wipers (Ypage 93).
XSwitch on climate control (Ypage 101).
XAdjust air distribution to the footwell
(Ypage 102).
XClose the air vents (Ypage 105).
Operating the climate control system103
Climate control