!Make sure that:
Rthe side windows and the roof are com-
pletely closed
Rthe climate control blower is switched off
Rthe windshield wiper switch is at position0
The vehicle could otherwise be damaged.
You can wash the vehicle in an automatic car
wash from the very start.
Wash off excess dirt before cleaning the vehicle
in an automatic car wash.
After putting the vehicle through an automatic
car wash, wipe off wax from:
Rthe rear view camera lens (Ypage 236)
Rthe windshield
Rthe windshield wiper blades
This will prevent smears and reduce wiping
noises caused by residue on the windshield.
Washing by hand
In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements of the country
you are currently in when washing by hand.
XDo not use hot water and do not wash the
vehicle in direct sunlight.
XUse a soft car sponge.
XUse a mild cleaning agent, e.g. a car shampoo
approved for use with Sprinter vehicles.
XThoroughly hose down the vehicle with a gen-
tle jet of water.
XDo not point the water jet directly towards the
air inlets.
XUse plenty of water and rinse out the sponge
frequently.
XRinse the vehicle with clean water and dry
thoroughly with a chamois.
XDo not let the cleaning agents dry on the
paintwork.
When using the vehicle in winter, remove all
traces of road salt deposits carefully and as
soon as possible.
Power washers
GWARNING
The water jet from a circular jet nozzle (dirt
blasters) can cause invisible exterior damage
to the tires or chassis components. Compo-
nents damaged in this way may fail unexpect-
edly. There is a risk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced imme-
diately.
!Under no circumstances use power washers
in the vehicle interior. The pressurized water
and associated spray produced by the power washer could cause extensive damage to the
vehicle.
!Observe the minimum distance to be main-
tained between the nozzle of the power
washer and object to be cleaned, as outlined
below:
Rapproximately 2.2 ft(70 cm) when using
round-jet nozzles
Rapproximately 1 ft (30 cm) when using
25°flat-spray jets and dirt blasters
Keep the water jet moving while cleaning. To
avoid causing damage, do not point the water
jet directly at:
Rdoor joints
Rbrake hoses
Relectrical components
Relectrical connections
Rseals
Rdrive train, especially not at the intermedi-
ate bearing of the propeller shaft
Rrear view camera (camera lens and micro-
phone opening on the bottom)
Keep a minimum distance of 1.6 ft(50 cm).
Cleaning the engine
!Water must not enter intake or ventilation
openings. When cleaning with high pressure
water or steam cleaners, the spray must not
be aimed directly at electrical components or the terminals of electrical lines.
Preserve the engine after the engine has been
cleaned. Protect the belt drive system from
exposure to the preservative agent.
Also observe the information under "Power
washers" (
Ypage 234).
234Care
Maintenance and care
Cleaning the paintwork
!Do not affix:
Rstickers
Rfilms
Rmagnetic plates or similar items
to painted surfaces. You could otherwise
damage the paintwork.
Scratches, corrosive deposits, areas affected by
corrosion and damage caused by inadequate
care cannot always be completely repaired. In
such cases, visit a qualified specialist workshop.
XRemove impurities immediately, where pos-
sible, whilst avoiding rubbing too hard.
XSoak insect remains with insect remover and
rinse off the treated areas afterwards.
XSoak bird droppings with water and rinse off
the treated areas afterwards.
XRemove coolant, brake fluid, tree resin, oils,
fuels and greases by rubbing gently with a
cloth soaked in petroleum ether or lighter
fluid.
XUse tar remover to remove tar stains.
XUse silicone remover to remove wax.
Cleaning the windows
GWARNING
You could become trapped by the windshield wipers if they start moving while cleaning the
windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades.
!Do not fold the windshield wipers away from
the windshield unless the hood is closed. Oth-
erwise, you could damage the hood.
!Hold the wiper arm securely when folding
back. The windshield could be damaged if the
wiper arm smacks against it suddenly.
!Do not use dry cloths, abrasive products,
solvents or cleaning agents containing sol-
vents to clean the inside of the windows. Do
not touch the insides of the windows with
hard objects, e.g. an ice scraper or ring. There
is otherwise a risk of damaging the windows. Before cleaning the windshield
XTurn the key to position
0in the ignition lock
or remove it.
XFold the windshield wiper arms away from the
windshield until you feel them engage.
Before switching the ignition on again, fold
the windshield wipers back into position.
Cleaning the windows
XClean the inside and outside of the windows
with a damp cloth and a cleaning agent that is
recommended and approved for Sprinter
vehicles.
Exterior
Cleaning the wheels
!Do not use any acidic or alkaline cleaning
agents. They can cause corrosion on the
wheel bolts (wheel nuts) or the retainer
springs for the wheel-balancing weights.
!Do not park the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after cleaning.
Braking heats the brake discs and the brake
pads/linings, thus drying them. The vehicle
can then be parked.
If you clean the wheels with a power washer,
observe the safety notes for the power washer
(
Ypage 234). You could otherwise damage the
tires.
Cleaning the wiper blades
GWARNING
You could become trapped by the windshield wipers if they start moving while cleaning the
windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades.
Care235
Maintenance and care
Z
XSwitch off the audio equipment and let the
display cool down.
XClean the display surface with a commercially
available microfiber cloth and cleaner for
TFT/LCD displays.
XDry the display surface using a dry microfiber
cloth.
Cleaning the plastic trim
GWARNING
Care products and cleaning agents containing solvents cause surfaces in the cockpit to
become porous. As a result, plastic parts may
come loose in the event of air bag deploy-
ment. There is a risk of injury.
Do not use any care products and cleaning
agents to clean the cockpit.
!Do not affix the following to plastic surfaces:
Rstickers
Rfilms
Rscented oil bottles or similar items
You can otherwise damage the plastic.
!Do not allow cosmetics, insect repellent or
sunscreen to come into contact with the plas-
tic trim. This maintains the high-quality look of
the surfaces.
XWipe the plastic trim and the cockpit with a
damp, lint-free cloth, e.g. a microfiber cloth.
XHeavy soiling: use a mild detergent or care
products and cleaning agents recommended
and approved by Mercedes-Benz.
Cleaning the steering wheel and selec-
tor lever
XThoroughly wipe with a damp cloth.
Cleaning the trim elements
!Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners, polishes
or waxes. There is otherwise a risk of damag- ing the surface.
XWipe the trim elements with a damp, lint-free
cloth, e.g. a microfiber cloth.
XHeavy soiling: use care products and clean-
ing agents recommended and approved for
Sprinter vehicles.
Cleaning the seat covers
!Do not use microfiber cloths to clean artifi-
cial leather covers. If used often, a microfiber
cloth can damage the cover.
!Clean:
Rartificial leather covers with a cloth mois-
tened with a solution containing 1% deter-
gent, e.g. dish washing liquid.
Rcloth covers with a microfiber cloth mois-
tened with a solution containing 1% deter-
gent, e.g. dish washing liquid. Wipe entire
seat sections carefully to avoid leaving visi-
ble lines. Leave the seat to dry afterwards.
Cleaning results depend on the type of dirt
and how long it has been there.
Cleaning the seat belts
GWARNING
Seat belts can become severely weakened if
bleached or dyed. This could cause the seat
belts to tear or fail, for instance, in the event of an accident. This poses an increased risk of
injury or fatal injury.
Never bleach or dye the seat belts.
!Do not clean the seat belts using chemical
cleaning agents. Do not dry the seat belts by
heating at temperatures above 176 ‡(80 †)
or in direct sunlight.
Remove any stains or dirt immediately. This will
avoid residue or damage.
XUse clean, lukewarm water and soap solution.
Cleaning the headliner
XUse a soft brush or dry shampoo to remove
heavy soiling.
238Care
Maintenance and care
The tires are cold:
Rif the vehicle has been parked for at least
three hours without direct sunlight on the
tires, and
Rif the vehicle has not been driven further than
1 mile (1.6 km)
Tire temperature changes depending on the
ambient temperature, driving speed and tire
load. If the tire temperature changes by 18 ‡
(10 †), the tire pressure changes by approx-
imately 10 kPa (0.1 bar/1.5 psi). Take this into
account when checking the pressure of warm
tires. Only correct the tire pressure if it is too low
for the current operating conditions. If you
check the tire pressures when the tires are
warm, the resulting values will be higher than if
the tires were cold. This is normal. Do not under
any circumstances release the air in order to
adjust the pressure to the prescribed value for
cold tires. The tire pressure would otherwise be
too low.
Observe the recommended tire pressures for
cold tires:
Ron the Tire and Loading Information placard5
on the B-pillar on the driver's side, or
Ron the tire pressure plate on the B-pillar on the
driver's side of the vehicle
R
Underinflated or overinflated tires
Underinflated tires:
GWARNING
Tires with pressure that is too low can over-
heat and burst as a consequence. In addition, they also suffer from excessive and/or irreg-
ular wear, which can severely impair the brak-
ing properties and the driving characteristics.
There is a risk of an accident.
Avoid tire pressures that are too low in all the
tires, including the spare wheel.
Underinflated tires can:
Rfail from being overheated
Radversely affect handling
Rwear excessively and/or unevenly
Rhave an adverse effect on fuel consumption
Overinflated tires
GWARNING
Tires with excessively high pressure can burst
because they are damaged more easily by
road debris, potholes etc. In addition, they
also suffer from irregular wear, which can
severely impair the braking properties and the driving characteristics. There is a risk of an
accident.
Avoid tire pressures that are too high in all the
tires, including the spare wheel.
Overinflated tires can:
Rincrease the braking distance
Radversely affect handling
Rwear excessively and/or unevenly
Radversely affect ride comfort
Rbe more susceptible to damage
Maximum tire pressures
:Maximum permitted tire pressure (example)
Never exceed the maximum permissible tire
inflation pressure. When adjusting the tire pres-
sures always observe the recommended tire
pressure for your vehicle (
Ypage 250).
iThe actual values for tires are specific to
each vehicle and may deviate from the values
in the illustration.
5Only for vehicles with a gross weight of less than 10,000 lbs (4,536 kg).
252Tire pressure
Wheels and tires
cle is started as long as the malfunction
exists.
When the malfunction indicator is illuminated,the system may not be able to detect or signal
low tire pressure as intended. TPMS malfunc-
tions may occur for a variety of reasons,
including the mounting of incompatible
replacement or alternate tires or wheels on
the vehicle that prevent the TPMS from func-
tioning properly. Always check the TPMS mal-
function telltale after replacing one or more
tires or wheels on your vehicle to ensure that
the replacement or alternate tires and wheels
allow the TPMS to continue to function prop-
erly.
Vehicles with a tire pressure monitor are equip-
ped with sensors in the wheels that monitor the
tire pressure of all four tires. The tire pressure
monitor monitors the pressure in all four tires;
you set this pressure when you activate the tire
pressure monitor. The tire pressure monitor
warns you when the pressure drops in one or
more of the tires. The tire pressure monitor only
functions if the corresponding sensors are
installed on all wheels.
You should always adjust the tire pressure
according to the vehicle load. Restart the tire
pressure monitor if you change the tire pres-
sure.
The tire pressure monitor does not warn you if a
tire pressure is incorrect. Observe the notes on
the recommended tire pressure (
Ypage 250).
The tire pressure moni tor i
s not able to warn you
of a sudden loss of pressure, e.g. following pen- etration by a foreign object. In this event, brake
the vehicle until it comes to a standstill. Do not
carry out any sudden steering maneuvers.
The tire pressure monitor has a yellow h
warning lamp in the instrument cluster for indi-
cating pressure loss/malfunctions (USA) or
pressure loss (Canada). Depending on how the
warning lamp flashes or lights up, an underin-
flated tire or a malfunction in the tire pressure
monitor is displayed:
Rif the h warning lamp is lit continuously,
the tire pressure on one or more tires is sig- nificantly too low. The tire pressure monitor is
not malfunctioning.
RUSA only: if the hwarning lamp flashes for
60 seconds and then remains lit constantly,
the tire pressure monitor is malfunctioning.
Only vehicles with steering wheel buttons: the
on-board computer displays information on tire
pressure. After a few minutes of driving, the cur-
rent tire pressure of each tire is shown in the on-
board computer.
USA only: if the tire pressure monitor is mal-
functioning, it may be more than 10 minutes
before the malfunction is shown. The htire
pressure warning lamp flashes for 60 seconds
and then remains lit. When the malfunction has been rectified, the htire pressure warning
lamp goes out after a few minutes of driving.
The tire p
ressure values indicated by the on-
board computer may differ from those meas-
ured at a gas station with a pressure gage. The
tire pressures shown by the on-board computer
refer to those measured at sea level. At high
altitudes, the tire pressure values indicated by a pressure gage are higher than those shown by
the on-board computer. In this case, do not
reduce the tire pressures.
If radio transmitting equipment (e.g. wireless
headphones, two-way radios) is operated inside
the vehicle or in the vicinity of the vehicle, this
can interfere with the operation of the tire pres-
sure monitor.
Checking the tire pressure electroni-
cally (vehicles with steering wheel but-
tons)
Tire pressure display
254Tire pressure
Wheels and tires
Using the steering wheel buttons
XTurn the SmartKey to position2in the ignition
lock.
XPress the VorU button repeatedly
until the standard display is shown
(
Ypage 167).
XPress the 9or: button repeatedly
until the current pressure of the individual
tires is shown in the display.
If the vehicle is parked for longer than
20 minutes or you then drive at less than 18 mph
(30 km/h), the Tire pres. displayed
after driving for several minutesmes-
sage appears.
iThe tire pressure value shown in the display
may differ from those measured at a gas sta-
tion using a pressure gage. The on-board
computer will generally give you a more exact
value.
Tire pressure loss warning system
Vehicles with steering wheel buttons
If the tire pressure monitor detects a pressure
loss in one or more tires, the on-board computer
displays the yellow Tire
pres.Adjustpres.warning message. The htire pressure loss
warning lamp in the instrument cluster
(
Ypage 202) flashes for about 60 seconds and
then remains lit.
The pressure of the affected tire is highlighted in
yellow in the on-board computer (
Ypage 176).
If the tire pressure monitor detects a significant
pressure loss in one or more tires, the on-board
computer displays the red Tire pres.
Warn‐ingTiredefectwarning message. Theh
tire pressure loss warning lamp in the instru-
ment cluster (
Ypage 202) flashes for about 60
seconds and then remains lit. An additional
warning tone sounds.
The pressure of the affected tire is highlighted in
yellow in the on-board computer (
Ypage 176).
Restarting the tire pressure monitor
When you restart the tire pressure monitor, the
currently set tire pressure are taken as refer-
ence values for monitoring. In most cases, the tire pressure monitor detects
the new reference values automatically, e.g.
after you have:
Rchanged the tire pressure
Rchanged wheels or tires
Rinstalled new wheels or tires
However, you can also define reference values
manually as described here.
Before restarting the tire pressure monitor:
XSet the tire pressure to the value recommen- ded on the Tire and Loading Information plac-
ard or the tire pressure table on the B-pillar on
the driver's side (
Ypage 250).
Observe the notes on tire pressure when
doing so (
Ypage 250).
XMake sure that the tire pressure is correct on
all four wheels.
Restarting the tire pressure monitor (vehi-
cles without steering wheel buttons):
XTurn the SmartKey to position 2in the ignition
lock.
XPress the 4menu button on the instrument
cluster repeatedly until the display shows the
following message:
+CAL- TPMS
XPress the fbutton on the instrument clus-
ter.
The display shows:
OK TPMS
The tire pressure monitor activation process
has begun. The tire pressures measured for
the individual wheels are stored as the new
reference values, provided that the tire pres-
sure monitor considers them to be plausible.
If you wish to cancel the restart:
XPress the gbutton or the 4menu button on
the instrument cluster.
The activation process is canceled automati-
cally if 30 seconds elapse without input.
Restarting the tire pressure monitor (vehi-
cles with steering wheel buttons):
XTurn the key to position 2in the ignition lock.
XPress the VorU button on the steering
wheel until the standard display (Ypage 167)
appears in the display.
XPress the 9or: button on the steering
wheel repeatedly until the current pressure of
Tire pressure255
Wheels and tires
Z
tional tires, an arrow on the sidewall shows the
prescribed direction of rotation of the tire.
Twin rear tires:if the tires are of identical
dimensions, you can rotate the wheels on the
front axle and the inner wheels on the rear axle
in pairs such that the original direction of tire
rotation is retained. With unidirectional tires,
you may rotate the outside wheels at the rear
axle from one side to the other.
Direction of rotation
Tires with a specified direction of rotation have
additional benefits, e.g. if there is a risk of hydro-
planing. You will only gain these benefits if the
correct direction of rotation is observed.
An arrow on the sidewall of the tire indicates its
correct direction of rotation.
You may mount a spare wheel against the direc-
tion of rotation. Observe the time restriction on
use as well as the speed limitation specified on
the spare wheel.
Storing wheels
Store wheels that are not being used in a cool,
dry and preferably dark place. Protect the tires
from contact with oil, grease and fuel.
Mounting a wheel
Vehicle preparation
XStop the vehicle as far away as possible from
traffic and on a level, firm and non-slip sur-
face.
XIf your vehicle poses a risk to approaching
traffic, switch on the hazard warning lamps.
XApply the parking brake.
XTurn the front wheels to the straight-ahead
position.
XMove the selector lever of the automatic
transmission to position P.
XSwitch off the engine.
XPassengers should leave the vehicle. Make
sure that the passengers are not endangered
as they do so.
XMake sure that no one is near the danger area
while the wheel is being changed. Anyone
who is not directly assisting in the wheel change should, for example, stand behind the
barrier.
XPlace the warning triangle or warning lamp at
a suitable distance.
Observe legal requirements.
XSecure the vehicle to prevent it from rolling
away.
iObserve the safety notes on parking in the
section on "Driving and parking"
(
Ypage 130).
XOn level terrain: place chocks or other suit-
able objects under the front and rear of the
wheel that is diagonally opposite the wheel to
be changed.
XOn slight inclines: place chocks or other
suitabl e objects under the wheels on the front
and rear axles opposite the wheel to be
changed.
XTake the vehicle tool kit and the jack from the
footwell on the front-passenger side
(
Ypage 240).
XRemove the spare wheel from the spare wheel
bracket (Ypage 273). Observe the safety
notes in the "Spare wheel" section
(
Ypage 272).
XOn wheels with wheel bolts, remove the hub
caps.
XAssemble the lug wrench extension using the
middle rod and the rod with the largest diam-
eter from the three-piece jack pump lever.
XStarting with the middle rod, slide the lug
wrench extension as far as it will go onto the
lug wrench.
XUsing lug wrench :, loosen the wheel bolts/
wheel nuts on the wheel to be changed by
about one full turn. Do not unscrew the wheel bolts/nuts completely.
Changing wheels267
Wheels an d tires
Z
Slide the new wheel onto the wheel hub and
push it on.
Wheels with centering by wheel bolts:
XVehicles with alloy wheels: take the short
wheel bolts that secure the steel spare wheel
out of the vehicle tool kit.
XScrew in the wheel bolts and tighten them
lightly.
For wheels with wheel nuts:
XFront wheels with wheel nut covers: press the
wheel nut covers onto the wheel nuts.
XScrew in the three wheel nuts over the fixing
discs of the wheel nut cover.
XTurn the wheel so that the wheel bolts are in
the middle of the holes.
XScrew on the rest of the wheel nuts.
XSlightly tighten all the wheel nuts.
Lowering the vehicle
GWARNING
The wheels could work loose if the wheel nuts and bolts are not tightened to the specified
tightening torque. There is a risk of accident.
Have the tightening torque immediately
checked at a qualified specialist workshop
after a wheel is changed.
!Only use the jack pump lever middle rod and
the rod with the largest diameter as a lug
wrench extension. Only slide the middle rod
as far as it will go onto the lug wrench. The
rods may otherwise bend and be distorted to
such an extent that they can no longer be
used as a pump lever for the jack.
!Vehicles with Super Single tires: if you
install the spare wheel, do not exceed the
maximum speed of 40 mph (60 km/h) and do
not drive further than 65 miles(100 km).
The transmission could otherwise be dam-
aged by the difference in wheel rotation
speeds.
Tightening torque pattern
:—B
Wheel bolts or wheel nuts
XUsing the pump lever, slowly turn the lowering
screw on the jack through approximately one revolution and carefully lower the vehicle
(
Ypage 268).
XPut the jack aside.
XPull the rod with the smallest diameter off the
pump lever.
The shortened pump lever serves as a lug
wrench extension.
XStarting with the middle rod, slide the lug
wrench extension as far as it will go onto the
lug wrench.
XUsing the extended lug wrench, tighten the
wheel bolts evenly in a crosswise pattern in
the sequence indicated ( :toB).
Tighten the wheel bolts to the following tight-
ening torques:
RSteel wheel 177 lb-ft(240 Nm)
RAlloy wheel 133 lb-ft(180 Nm)
Tighten the wheel nuts to a tightening torque
of 133 lb-ft (180 Nm).
XPush the piston on the hydraulic jack in again
and close the pressure release screw.
XVehicles with all-wheel drive: turn the jack
spindle clockwise as far as it will go
(
Ypage 268).
XStow the jack and the rest of the vehicle tools
in the vehicle again.
iYou can now install the hub caps on steel
wheels with wheel bolts. The installing proce-
dure depends on whether the hub cap acts as
a trim that covers the whole wheel, or just
covers the center.
XWheel with hub cap: position the opening for
the tire valve in the hub cap over the tire valve.
XPush the edge of the hub cap with both hands against the wheel until it clicks into place.
Changing wheels271
Wheels and tires
Z