ProblemPossible causes/consequences andMSolutions
;
The yellow Check
Engine indicator
lamp is lit while
the engine is run-
ning.The exhaust gas aftertreatment is malfunctioning or an emission rel-
evant malfunction has occurred. This malfunction or defect can dam-
age the exhaust gas aftertreatment.
After the first message and under normal operating conditions, you
can drive on for up to approximately 500 mi (800 km). Then a warning
tone sequence sounds and the engine can only be started another 16
times.
XObserve the messages in the display.
XHave the exhaust gas aftertreatment checked immediately at a
qualified specialist workshop.
In some states it is legally prescribed that after the check engine indi- cator lamp lights up you must contact a qualified specialist workshop
immediately. Observe the legal requirements.
% If you turn the key
to position 2in
the ignition lock,
the yellow pre-
glow indicator
lamp remains lit
for approximately
1 minute. Or the
yellow preglow
indicator lamp
lights up for
approximately
1 minute while
the engine is run-
ning.At extremely low temperatures, the engine may not start.
There is a malfunction in the preglow system.
XHave any malfunction rectified at a qualified specialist workshop.
\ The yellow diesel
particle filter indi-
cator lamp is lit
while the engine
is running.The automatic regeneration of the diesel particle filter is not sufficient
or has malfunctioned.
XDrive at an engine speed above 2000 rpm until the diesel particle
filter indicator lamp goes out.
XIf the diesel particle filter indicator lamp does not go out after
approximately 20 minutes: have the malfunction rectified immedi-
ately at a qualified specialist workshop.
ÈThe yellow air fil-
ter indicator lamp
is lit while the
engine is running.The service limit for the air filter has been reached. The air filter is dirty.
XHave the air filter element replaced as soon as possible at a quali-
fied specialist workshop.
Indicator and warning lamps in the instrument cluster201
On-board computer and displays
Z
ProblemPossible causes/consequences andMSolutions
h
The yellow tire
pressure monitor
warning lamp
comes on.GWARNING
The tire pressure monitor indicates a rapid or severe loss of pressure
in at least one tire.
XStop the vehicle without making any extreme steering maneuvers or
braking suddenly. Pay attention to the traffic conditions while doing
so.
XCheck the tires and correct the tire pressure. If a tire continues to
lose pressure, it must be replaced. Replace damaged tires imme-
diately.
The warning light will go out after the flat tire has been rectified and
you have been driving for a few minutes.
XVehicles with steering wheel buttons: also observe the messages in the display (Ypage 176).
h US vehicles only:
The yellow tire
pressure monitor
warning lamp
flashes for
60 seconds and
then remains lit.The tire pressure monitor has malfunctioned.
XHave the tire pressure monitor and the wheels checked at a quali-
fied specialist workshop.
:
The yellow water
separator indica-
tor lamp is lit
when the ignition
is switched on.The water that has collected in the water separator of the fuel filter has
reached the maximum level.
XDrain the water separator (Ypage 224).
m
The yellow water
separator indica-
tor lamp is lit
when the ignition
is switched on.The fuel filter is dirty.
XHave the fuel filter element replaced as soon as possible at a quali-
fied specialist workshop.
¦The yellow
washer fluid level
indicator lamp for
the windshield
washer/head-
lamp cleaning
system is lit after
the engine is star-
ted or while the
vehicle is in
motion.The water level is too low.
XAdd washer fluid (Ypage 224).
202Indicator and warning lamps in the instrument cluster
On-board computer and displays
ProblemPossible causes/consequences andMSolutions
7
The red seat belt
warning lamp
lights up continu-
ously or flashes. A
warning tone may
also sound.The warning lamp is to remind you to fasten your seat belt.
XFasten seat belt (Ypage 42).
bWhen the key is
turned to position
2in the ignition
lock, the yellow
bulb warning
lamp lights up.One of the exterior lighting bulbs is faulty, with the exception of the
perimeter lamps and the trailer lighting.
iDepending on the equipment, the bulb failure indicator can fail for
all lamps with the exception of the turn signal lamps.
XReplace the faulty bulb as soon as possible (Ypage 86).
1 The yellow "door
open" indicator
lamp is lit while
driving.The vehicle is moving without all doors or the hood being closed.
XClose the doors or hood.
1The yellow "door
open" indicator
lamp is lit.The electrical step has retracted or extended only partially or not at all.
XMake sure there is sufficient free space for the electrical step.
XOpen or close the sliding door again.
XIf the electrical step still does not extend or retract fully, push the
step in manually (Ypage 67). Before stepping out, remind the pas-
sengers that the step is missing.
Ð The indicator
lamp for the
steering is lit
when the ignition
is switched on.The power assistance for the steering has malfunctioned. You need to
steer more forcefully.
XCarefully continue to a qualified specialist workshop and have the
steering checked immediately.
Indicator and warning lamps in the instrument cluster203
On-board computer and displays
Z
Ashtray
Asht ray in the center console
Ashtray in th ecenter console
XPull ashtray compartmen t: out by
recess ;.
XTo open :fol dcover =upwards.
XTo remove th einsert: hold theashtray by
th erecesses on th elef tand right and pull th e
insert out to empty it .
XTo replace theinsert: press it down int oth e
holder as shown.
Mak esur ethat th einsert is inserted correctly.
Otherwise you will no tbe able to close ashtray
compartmen t:.
Asht rays in the passenger compa rt-
ment
Ashtrays on th elef tand right in th eside trim panels
XTo open :fol dout th eashtray.
XTo remove th einsert: press retaining cli p:
down and remove th eashtray from th etrim.
XTo replace th einsert: insert th eashtray
down int oth etrim and close it .
Cigarette lighter
GWARNING
You can burn yourself if you touch th ehot
heating elemen tor th esocke tof th ecigarette
lighter.
In addition ,flammabl ematerials can ignit eif:
Rth ehot cigarette lighte rfalls
Ra child hold sth ehot cigarette lighte rto
objects ,for exampl e
There is aris kof fir eand injury.
Always hold th ecigarette lighte rby th eknob.
Always mak esur ethat th ecigarette lighte ris
out of reac hof children .Never leav echildren
unsupervised in th evehicle.
XTo use th ecigarette lighter :tur nth eke yto
position 1in th eignition lock.
XPress in cigarette lighte r:.
The cigarette lighte rwill pop out automati-
call ywhen th eheating elemen tis red-hot .
XPull thecigarette lighte rout of th esocke tby
it s handle.
Cigarette lighter209
Stowing and features
Z
12 V socket
Socket on the lower section of the center console
:
12 V socket (25 A)
The 12 V sockets for accessories are:
Ron the lower section of the center console
(12 V, 25 A)
Ron the inside of the driver's seat frame (12V,
15 A)
Rin the respective corner trim next to the rear
doors in the passenger compartment (12 V,
15 A)
Rin the cargo compartment next to the left rear door (12 V,15 A)
You can use the 12 V sockets (15 A) for acces-
sories with a maximum power consumption of
180 W. You can connect accessories with a
maximum power consumption of 300 W to the
12 V socket (25 A) on the lower section of the
center console.
iThe sockets are supplied with power even
when the key is removed from the ignition
lock. If accessories, e.g. a coolbox, remain
connected while the engine is not running, the
battery will discharge.
Mobile phone
Important safety notes
GWARNING
If you operate information systems and com-
munication equipment integrated in the vehi-
cle while driving, you will be distracted from
traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident.
Only operate the equipment when the traffic
situation permits. If you are not sure that this is possible, park the vehicle paying attention
to traffic conditions and operate the equip-
ment when the vehicle is stationary.
You must observe the legal requirements for the
country in which you are currently driving when
operating mobile phones.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is cov-
ering a distance of 44 feet (approximately 14 m)
every second.
You and others can suffer health-related dam-
age through electromagnetic radiation. By using
an exterior antenna, a possible health risk
caused by electromagnetic fields, as discussed
in scientific circles, is taken into account. Only
have the exterior antenna installed by a qualified
specialist workshop.
We recommend the use of an approved exterior
antenna for operating the mobile phone. Only in
this way can optimal mobile phone reception
quality in the vehicle be ensured and mutual
interference between the vehicle electronics
and mobile phones minimized.
Observe the legal requirements for each indi-
vidual country.
Mobile phone pre-installation
The mobile phone pre-installation includes a
hands-free system integrated into the vehicle.
The microphone for the hands-free system is
installed in the overhead control panel or in the
overhead stowage compartment together with
the front interior light.
In order to use the hands-free system, you will
need a special bracket. The Sprinter accesso-
ries include brackets for various mobile phone
models.
iMobile phone brackets which are available
from various manufacturers on the open mar- ket are not compatible with the Sprinter tele-
phone system. You can recognize suitable
holders for your mobile phone by the imprin-
ted star and the B6 spare part number on the back of the bracket.
Detailed instructions for use can be found in the
operating instructions for the mobile phone
210Mobile phone
Stowing and features
Checking the brake fluid level
XStop your vehicle as far away from traffic as
possible on level ground.
XSwitch off the engine.
XSecure the vehicle to prevent it from rolling
away.
XOpen the hood (Ypage 218).
XCheck the brake fluid level.
The brake fluid level is correct if the level is
between the MIN mark and MAX mark on
brake fluid reservoir:.
XClose the hood.
!If the brake fluid level in the brake fluid res-
ervoir has fallen to the MIN mark or below,
check the brake system immediately for
leaks. Also check the thickness of the brake
linings. Visit a qualified specialist workshop
immediately.
Do not add brake fluid. This does not correct
the malfunction.
Washer fluid
GWARNING
Windshield washer concentrate could ignite if it comes into contact with hot engine compo-
nents or the exhaust system. There is a risk of
fire and injury.
Make sure that no windshield washer con-
centrate is spilled next to the filler neck.
!Only use washer fluid that is suitable for
plastic lamp lenses, e.g. MB SummerFit or MB WinterFit. Unsuitable washer fluid could dam-
age the plastic lenses of the headlamps.
Example: washer fluid reservoir
Add windshield washer concentrate to the
washer fluid all year round. Observe the infor-
mation on washer fluid in the "Technical data"
section (
Ypage 284).
Adding washer fluid
XMix the washer fluid to the appropriate mixing ratio in a container beforehand.
XOpen the hood (Ypage 218).
XPull cap :on the washer fluid reservoir
upwards at the tab.
XAdd the premixed washer fluid.
XPress cap :onto the filler neck until it
engages audibly.
XClose the hood.
Fuel system
Draining the fuel filter
GWARNING
Fuel is highly flammable. Improper handling of
fuel creates a risk of fire and explosion.
Avoid fire, open flames, smoking and creating
sparks under all circumstances. Switch off the
ignition and auxiliary heating before carrying
out work to the fuel system. Always wear pro-
tective gloves.
HEnvironmental note
Dispose of the water-fuel mixture in an envi-
ronmentally responsible manner.
!When the :indicator lamp lights up,
drain the fuel filter with water separator
immediately. Otherwise, the engine may be
damaged.
224Engine compartment
Maintenance and care
Additionally, you will see the remaining dis-
tance in miles (mi) or kilometers ( km) or the
remaining time in days ( d).
Vehicles with steering wheel buttons
XPress the VorU button on the steering
wheel until the standard display (Ypage 167)
appears in the display.
XPress the &or* button on the steering
wheel repeatedly until the service message
appears in the display, for example:
R¯ Service A in ... days
R¯Service A in ... mi(km)
Battery
Important safety notes
Work on the battery, e.g. removing or installing,
requires specialist knowledge and the use of
special tools. Therefore, always have work on
the battery carried out at a qualified specialist
workshop.
GWARNING
Work carried out incorrectly on the battery
can lead, for example, to a short circuit and
thus damage the vehicle electronics. This can
lead to function restrictions applying to
safety-relevant systems, e.g. the lighting sys-
tem, ABS (anti-lock braking system) or ESP
®
(Electronic Stability Program). The operating
safety of your vehicle may be restricted. You
could lose control of the vehicle, for example:
Rbraking
Rin the event of abrupt steering maneuver
and/or when the vehicle's speed is not
adapted to the road conditions
There is a risk of an accident.
In the event of a short circuit or a similar inci- dent, contact a qualified specialist workshop
immediately. Do not drive any further. You
should have all work involving the battery car-
ried out at a qualified specialist workshop.
Further information can be found under "ABS"
(
Ypage 53) and under "ESP®" (Ypage 54).
GWARNING
Electrostatic build-up can lead to the creation of sparks, which could ignite the highly explo-
sive gases of a battery. There is a risk of an
explosion.
Before handling the battery, touch the vehicle
body to remove any existing electrostatic
build-up.
The flammable gas mix is produced when the
battery is charged or when the vehicle is jump-
started.
Always make sure that neither you nor the bat-
tery are electrostatically charged. Electrostatic
charging results, for example, from:
Rwearing synthetic clothing
Rfriction between clothing and the seat
Rdragging or pushing the battery across carpet flooring or any other synthetic materials
Rrubbing the battery with cloths or towels.
Comply with the following safety precautions
and take protective measures when handling
batteries.
Risk of explosion. Explosive oxyhy-
drogen is produced when batteries
are being charged. Only charge bat-
teries in well-ventilated areas.
Fire, open flames and smoking are
therefore prohibited when working
on the battery. Avoid creating
sparks.
Battery acid is caustic. Avoid con-
tact with the skin, eyes or clothing.
Wear acid-proof protective gloves. If
skin or clothes are splashed with
acid, neutralize the splashes imme-
diately with soapy water or an acid
neutralizer, and then clean the affec-
ted areas with water. Consult a doc- tor if necessary.
Wear eye protection. When mixing
water and acid, the liquid can splash
into your eyes. Rinse acid splashes
to the eyes immediately with clean
water and contact a doctor immedi-
ately.
Keep children at a safe distance.
Children are not able to assess the
Battery227
Maintenance and care
Z
The following points on battery care must be
observed:
XRegularly check the battery terminals and the
fastening of the negative cable to the chassis
to ensure that they are firmly seated.
XAlways keep the battery terminals and battery
surfaces clean and dry.
XLightly grease the undersides of the battery
terminals with acid-resistant grease.
XOnly clean the battery casing with a commer- cially available cleaning product.
Care
Notes on care
GWARNING
If you use openings in the bodywork or
detachable parts as steps, you could:
Rslip and/or fall
Rdamage the vehicle and cause yourself to
fall.
There is a risk of injury.
Always use secure climbing aids, e.g. a suita-
ble ladder.
!For cleaning your vehicle, do not use any of
the following:
Rdry, rough or hard cloths
Rabrasive cleaning agents
Rsolvents
Rcleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective films
with hard objects, e.g. a ring or ice scraper.
You could otherwise scratch or damage the
surfaces and protective film.
!Do not park the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after cleaning.
Braking heats the brake discs and the brake
pads/linings, thus drying them. The vehicle
can then be parked.
HEnvironmental note
Only clean your vehicle at specially designed
wash bays. Dispose of empty containers and
used cleaning products in an environmentally responsible manner.
HEnvironmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible man- ner.
Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents recom-
mended and approved by Mercedes-Benz.
Use care products and cleaning agents recom-
mended and approved for Sprinter vehicles.
Washing the vehicle and cleaning the
paintwork
Automatic car wash
GWARNING
Braking efficiency is reduced after washing
the vehicle. There is a risk of an accident.
After the vehicle has been washed, brake
carefully while paying attention to the traffic
conditions until full braking power is restored.
!Never clean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can
damage the paintwork or plastic parts.
!Make sure that the automatic car wash is
suitable for the size of the vehicle.
Before washing the vehicle in an automatic
car wash, fold in the exterior mirrors and
remove any additional antennas. Otherwise,
the exterior mirror, antenna or the vehicle
itself could be damaged.
Make sure that the exterior mirrors are fully
folded out again and that any additional
antennas are re-installed when you leave the
automatic car wash.
Care233
Maintenance and care
Z