2016 MERCEDES-BENZ SPRINTER technical data

Index....................................................... 3
Introduction......................................... 22
At a glance........................................... 31
Safety................................................... 39
Opening and closing...........................59
Seats, steering wheel and mirrors ....72
Lights and windshield wipers ............79
Climate control .................................... 97
Driving and parking..........................118
On-board computer and displays ....161
Stowing and features .......................204
Transporting loads ............................212
Maintenance and care ......................218
Roadside Assistance ........................240
Wheels and tires ............................... 247
Technical data................................... 275
2Contents

Reheat function (air dehumidifica-
tion).............................................. .103
Setting the air distribution ............. 102
Setting the air vents ......................1 05
Setting the airflow ......................... 102
Setting the temperature ................ 102
Switching air-recirculation mode
on/off ............................................ 104
Switching on/off ........................... 101
Switching the rear window
defroster on/off ............................ 104
Switching windshield heating on/
off ..................................................1 04
Cockpit
Overview .......................................... 31
see Instrument cluster
COLLISION PREVENTION ASSIST
Activating/deactivating the dis-
tance warning function .................. 143
COMAND display
Cleaning ......................................... 237
Combination switch ............................ 81
Communications equipment
Operation ....................................... 211
PND fittings ................................... 211
Ports .............................................. 211
Type approval/frequency .............. 275
Consumption statistics (on-board
computer) .......................................... 174
Control panel
Above the windshield ....................... 36
Center console ................................ 35
Climate control ................................ 35
Driver's door ....................................3 7
Left and right side of the steering
wheel ............................................... 37
Conversions/equipment .................... 27
Coolant (engine)
Adding ........................................... 223
Checking the level .........................2 22
Display message ............................ 188
Displaying the temperature (on-
board computer) ............................ 167
Filling capacity ............................... 284
Important safety notes .................. 222
Cooling
see Climate control C
ornering lamps
Replacing bulbs ............................... 87
Cornering light function
Function/notes ................................ 82
Courtesy lights
Replacing bulbs ............................... 91
Crosswind driving assistance ............ 55
Cruise control
Activating ....................................... 141
Activation conditions ..................... 140
Cruise control lever ....................... 140
Deactivating ................................... 141
Display message ............................ 190
Driving system ............................... 140
Function/notes .............................1 40
Important safety notes .................. 140
Problem (malfunction) ................... 142
Resuming the stored speed ........... 141
Setting a speed .............................. 141
Storing and maintaining current
speed ............................................. 141
Cup holder ......................................... 208
Center console .............................. 208
Cup holder
see Cup holders
Cup holders ........................................ 208
Curtains (cleaning instructions) ...... 239
Customer Assistance Center
(CAC) ..................................................... 27
Customer Relations Department ....... 27
D
Dashboard
see Cockpit
Dashboard lighting
see Instrument cluster lighting
Data
see Technical data
Daytime running lamps
Activating/deactivating (vehicles
with steering wheel buttons) ......... 171
Changing bulbs (halogen head-
lamps) .............................................. 87
Switching on/off (switch) ................ 79
Switching on/off (vehicles with-
out steering wheel buttons) ........... 164
Index7

Removing/mounting ...................... 273
Specia lsea tbelt retractor .................. 48
Specialist worksho p............................ 26
Speed ,controlling
see Cruis econtrol
Speedomete r
Digital (vehicles wit hsteerin g
whee lbuttons ).............................. .170
Digital (vehicles without steering
wheel buttons) ............................... 163
Selecting display unit (vehicles
with steering- wheel buttons) ........1 70
see Instrument cluster
Standing lamps
Replacing bulbs ............................... 87
Replacing bulbs (rear) ......................8 9
Standing lamps (Chassis Cab)
Replacing bulbs (rear) ......................9 0
Start-off assist
Display message ............................1 82
Starting (engine) ................................ 120
Station
see Radio
Steering wheel
Adjusting ......................................... 77
Button overview ............................... 35
Cleaning ......................................... 238
Step
see Electrical step
Stickers
General safety notes ........................ 24
Stowage spaces
see Stowage spaces and stowage
compartments
Stowage spaces and stowage com-
partments
Eyeglasses compartment ...............2 05
Glove box ....................................... 204
Important safety notes .................. 204
Paper holder .................................. 207
Stowage compartment above the
windshield ..................................... 206
Stowage compartment in the cen-
ter console ..................................... 206
Stowage compartment in the
dashboard ...................................... 205
Stowage space above the head-
liner ............................................... 206 Stowage space u
nder the rear
bench seat ..................................... 207
Stowage space under the twin co-
driver's seat ................................... 206
Summer tires ..................................... 249
Switch unit
see Control panel
Switching off the alarm (ATA) ............ 56
Switching the heater booster func-
tion on/off ......................................... 111
Switching the surround lighting
on/off (on-board computer) ............. 172
Swivel seat ........................................... 73
T
Tachometer ........................................ 162
Tail lamps
Changing ......................................... 90
Replacing bulbs ............................... 89
see Lights
Tail lamps (Chassis Cab)
Replacing bulbs ............................... 90
Tank content
Fuel gauge ..................................... 162
Range (vehicles with steering
wheel buttons) ............................... 174
Reserve fuel warning lamp ............. 200
Technical data
Capacities ...................................... 277
Cargo tie-down points .................... 285
Cargo tie-down rings ...................... 285
Loading rails .................................. 285
Roof carrier .................................... 286
Tires/wheels ......................... 257, 272
Trailer tow hitch ............................. 286
Vehicle data ................................... 285
Telephone .................................. 210, 211
Telephone (on-board computer)
Accepting an incoming call ............ 175
Display messages .......................... 193
Numbers from the phone book ...... 175
Operating ....................................... 175
Redialing ........................................ 176
Rejecting or ending a call .............. 175
Temperature
Outside temperature ...................... 162
Setting (climate control) ................ 102
Index17

Proper use
Observe the following information when oper-
ating your vehicle:
Rthe safety notes in these operating instruc-
tions
Rthe technical data in these Operating Instruc-
tions
Rtraffic laws and regulations
Rmotor vehicle laws and safety standards
There are various warning stickers affixed to the
vehicle. If you remove warning stickers, you and
others may fail to recognize the dangers. Leave
the warning stickers in their original position.
GWARNING
Modifications to electronic components, their software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as inten-
ded and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as elec-
tronic components or their software. You
should have all work to electrical and elec-
tronic equipment carried out at a qualified
specialist workshop.
The general operating permit for your vehicle
could be rendered invalid if you carry out mod-
ifications to electronic components, their soft-
ware as well as wiring.
GWARNING
Gases and fluids from substances that con-
stitute a health hazard or react aggressively
can escape even from securely closed con-
tainers. When transporting such substances
in the vehicle interior, your ability to concen-
trate or your health could be affected during
the journey. Malfunctions, short circuits or
electrical component system failures may
also result. There is a risk of an accident and
fire.
Do not store or transport any substances in
the vehicle interior which are hazardous to
health or react aggressively.
These instructions must also be observed for
vehicles where the cargo compartment is not
fully separated from the driver's cab.
Partition with door/window: always keep the
door/window in the partition closed during
transport.
Examples of substances that are hazardous to
health and/or react aggressively:
RSolvents
RFuel
ROil and grease
RCleaning agents
RAcids
Protection of the environment
Economic and environmentally aware
driving
HEnvironmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected
by these factors:
Roperating conditions of your vehicle
Ryour personal driving style
You can influence both factors. You should
bear the following in mind:
24Introduction

wise wear more quickly and the vehicle's
operating permit may be invalidated.
Problems with your vehicle
If you experience problems with your vehicle,
particularly problems which could jeopardize
vehicle safety, consult an authorized Sprinter
dealer to have the problems diagnosed and rec-
tified. If the problem is not resolved to your sat-isfaction, consult an authorized Sprinter dealer
again or write to one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montreal, N 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting malfunctions relevant to
safety
USA only:
The following text is published as required of all
manufacturers under Title 49, Code of U.S. Fed-
eral Regulations, Part 575 pursuant to the
"National Traffic and Motor Vehicle Safety Act of
1966".
If you believe that your vehicle has a defect
which could cause a crash or could cause injury
or death, you should immediately inform the
National Highway Traffic Safety Administration
(NHTSA) in addition to notifying Mercedes-Benz
USA, LL.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a safety
defect exists in a group of vehicles, it may order
a recall and remedy campaign. However, NHTSA
cannot become involved in individual problems
between you, your dealer, or Mercedes-Benz
USA, LL.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go tohttp://
www.safercar.gov ; or write to: Administrator, NHTSA, 400 Seventh Street, SW., Washington,
DC 20590.
You can find more information on vehicle safety
at:
http://www.safercar.gov
Registering your vehicle
Mercedes-Benz may ask its authorized Sprinter
dealers to carry out technical inspections on
certain vehicles. This is always the case if the
quality or safety of the vehicle is improved as a
result of the inspection. Mercedes-Benz can
only inform you about vehicle checks if it has
your registration data.
Your registration data is not stored if:
Ryou did not purchase your vehicle at an
authorized Sprinter Dealer
Ryour vehicle has never been inspected at an
authorized Sprinter Dealer
It is advisable to register your vehicle with an
authorized Sprinter Dealer. Inform an author-
ized Sprinter dealer as soon as possible about
any change of address or vehicle ownership.
Attachments, bodies, equipment and
conversions
Information about body/equipment
mounting directives
!For safety reasons, have add-on equipment
manufactured and installed according to the
Sprinter body/equipment mounting direc-
tives in force. These body/equipment mount-
ing directives ensure that the chassis and the
body form one unit and that maximum oper-
ating and road safety is achieved.
We recommend for safety reasons that:
Ryou carry out no other modifications to the
vehicle.
Ryou obtain the agreement of the distributor
named on the inside of the front cover for
any deviations from the approved body/
equipment mounting directives.
Approval from certified inspection agencies
or official approvals cannot rule out risks to
your safety.
Please observe the information concerning
Mercedes-Benz Genuine Parts (
Ypage 28).
Introduction27
Z

The operating safety of the vehicle could be
jeopardized if you use parts, tires and wheels as
well as accessories relevant to safety which
have not been approved by Mercedes-Benz. This
could lead to malfunctions in safety-relevant
systems, e.g. the brake system. Only use genu-
ine Mercedes-Benz parts or parts of equal qual-ity. Only use tires, wheels and accessories that
have been specifically approved for your vehi-
cle.
We test genuine Sprinter parts, as well as con-
version parts and accessories that have been
specifically approved for the type of vehicle, for:
Rreliability
Rsafety
Rsuitability
Despite ongoing market research, Mercedes-
Benz is unable to assess other parts. Therefore,
we accept no responsibility for the use of such
parts in Sprinter vehicles, even if they have been
officially approved or independently approved
by a testing center.
In some countries, certain parts are only offi-
cially approved for installation or modification if
they comply with legal requirements. All genu-
ine Sprinter parts satisfy these requirements.
Make sure that all parts are suitable for your
vehicle.
Always specify the vehicle identification number
(VIN) and engine number when ordering genuine
Sprinter parts (
Ypage 276).
QR code for rescue card
The QR Code stickers are affixed to the B-pillar
on the driver's and front-passenger side.
In the event of an accident the rescue services
use the QR Code to quickly find the rescue card
for your vehicle. The current rescue card con-
tains the most important information on your
vehicle, e.g. the electric cable routes, in a com-
pact form.
Further information can be found under http://
portal.aftersales.i.daimler.com.
Data stored in the vehicle
Data Recording
A wide range of electronic components in your
vehicle contain data memories. These data memories temporarily or perma-
nently store technical information about:
Rthe vehicle's operating state
Revents
Rfaults
In general, this technical information docu-
ments the state of a component, a module, a
system or the surroundings.
These include, for example:
Roperating conditions of system components,
e.g. fluid levels
Rthe vehicle's status messages and those of its
individual components, e.g. number of wheel
revolutions/speed, deceleration in move-
ment, lateral acceleration, accelerator pedal
position
Rmalfunctions and defects in important system
components, e.g. lights, brakes
Rvehicle reactions and operating conditions in
special driving situations, e.g. airbag deploy-
ment, intervention of stability control sys-
tems
Rambient conditions, e.g. outside temperature
This data is of an exclusively technical nature
and can be used to:
Rassist in detecting and rectifying faults and
defects
Ranalyze vehicle functions, e.g. after an acci-
dent
Roptimize vehicle functions
The data cannot be used to trace the vehicle's
movements.
When your vehicle is serviced, technical infor-
mation can be read from the event data memory
and fault data memory.
Services include, for example:
Rrepair services
Rservice processes
Rwarranty events
Rquality assurance
The vehicle is read out by employees of the ser- vice network (including the manufacturer) using
special diagnostic testers. You can obtain more
information there, if required.
After a fault has been rectified, the information
is deleted from the fault memory or is continu-
ally overwritten.
When operating the vehicle, situations are con-
ceivable in which this technical data, in connec-
Introduction29
Z

and that it is not swallowed. Do not inhale fuelvapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following:
RWash away fuel from skin immediately
using soap and water.
RIf fuel comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance with-
out delay.
RIf fuel is swallowed, seek medical assis-
tance without delay. Do not induce vomit-
ing.
RImmediately change out of clothing which
has come into contact with fuel.
GWARNING
If you mix diesel fuel with gasoline, the flash
point is lower than that of pure diesel fuel.
When the engine is running, exhaust system
components could overheat without being
noticed. There is a risk of fire.
Never refuel with gasoline. Never mix gasoline with diesel fuel.
HEnvironmental note
If fuels are handled improperly, they pose a
danger to persons and the environment. Do
not allow fuels to run into the sewage system,
the surface waters, the ground water or into
the ground.
!Do not use gasoline to refuel vehicles with a
diesel engine. Even small amounts of gasoline
will cause damage to the fuel system and
engine.
!Do not switch on the ignition if you acciden-
tally refuel with the wrong fuel. Otherwise, the
fuel will enter the fuel lines. Notify a qualified
specialist workshop and have the fuel tank
and fuel lines drained completely.
!Overfilling the fuel tank could damage the
fuel system.
!Take care not to spill any fuel on painted
surfaces. You could otherwise damage the
paintwork.
!Filter the fuel before transferring it to the
vehicle if you are refueling the vehicle from
barrels or containers.
This will prevent malfunctions in the fuel sys-
tem due to contaminated fuel.
Further information on fuel and on fuel grades
can be found in the "Technical data" section
(
Ypage 277).
Refueling procedure
The fuel filler flap is beside the front left-hand
door when viewed in the direction of travel. It is
only possible to open the fuel filler flap when the front door is open.
XRemove the key from the ignition lock.
XSwitch off the auxiliary heating system
(Ypage 106).
XOpen the front left-hand door first, and then
the fuel filler flap.
XClose all vehicle doors to prevent fuel vaporsfrom entering the vehicle interior.
XTurn fuel filler cap ;counter-clockwise,
remove it and let it hang from strap :.
XCompletely insert the filler neck of the fuel
pump nozzle into the tank and refuel.
XOnly fill the tank until the pump nozzle
switches off. Fuel may otherwise leak out.
XReplace tank filler cap;on tank and turn
clockwise.
You will hear a click when the fuel filler cap is
closed fully.
XOpen the front left-hand door first, and then
close the filler flap.
128Refueling
Driving and parking

Uncoupling a trailer
GWARNING
If you uncouple a trailer with the overrun
brake engaged, you could trap your hand
between the vehicle and the trailer drawbar.
There is a risk of injury.
Do not uncouple a trailer if the overrun brake
is engaged.
!Do not disconnect a trailer with an engaged
overrun brake. Otherwise, your vehicle could
be damaged by the rebounding of the overrun
brake.
XMake sure the selector lever of the automatic
transmission is in position P.
XApply the parking brake of the vehicle.
XClose all doors.
XApply the parking brake of the trailer.
XIn addition, secure the trailer against rolling
away with a wheel chock or similar object.
XRemove the trailer cable and safety chains
and decouple the trailer.
Permissible trailer loads and trailer
drawbar noseweights
Weight information
!On vehicles with a permissible gross vehicle
weight of 11030 lbs (5003 kg), the permissi-
ble gross combination weight is less than the total of the permissible gross vehicle weight
and the permissible trailer load. Exceeding
the permissible gross combination weight can
lead to damage to the drivetrain, to the trans-
mission or to the trailer tow hitch.
If the vehicle or the trailer is fully laden, the
relevant value for the permissible gross vehi-
cle weight or the permissible trailer load is
therefore lower. In this case, the trailer or the
vehicle may only be partially loaded.
The gross trailer weight (GTW) is calculated by
adding the weight of the trailer to the weight of
the load and equipment.
The maximum gross vehicle weight is vehicle-
specific and equipment-dependent: 5,000 lbs
(2,268 kg) or 7,500 lbs (3,402 kg).
The maximum permissible trailer drawbar nose- weight on the ball coupling is 500 lbs (227 kg) or 750 lbs (340 kg). The actual noseweight may not
exceed the value given on the identification
plates of the trailer tow hitch or the trailer. If the
values vary, the lowest value always applies.
The gross combination weight rating (GCWR) is
calculated by adding the gross weight of the
trailer to the gross vehicle weight including a
driver's weight of approximately 150 lbs (68 kg).
The permissible Gross Combination Weight Rat-
ing is vehicle-specific and depends on the equip-
ment level.
When driving with a trailer, you should not
exceed the permitted Gross Combination
Weight Rating (GCWR).
The permissible values, which must not be
exceeded, can be found in your vehicle docu-
ments and on the trailer tow hitch type plates for
the trailer and the vehicle (
Ypage 276). The
basic values approved by the manufacturer can
also be found in the "Technical data" section
(
Ypage 286). If the values vary, the lowest
value always applies.
Loading a trailer
!Utilize the maximum permissible nose-
weight as fully as possible. Do not allow the
weight to fall below the minimum permissible
noseweight, otherwise the trailer may come
loose.
RYou must distribute the load on the vehicle
and trailer so that the permitted maximum
values for the gross vehicle weight (GVWR),
gross trailer weight (GTW) and gross com-
bined weight (GCWR) as well as permitted
gross axle loads (GAWR) and noseweight
(TWR) of your vehicle are not exceeded.
RAdd the drawbar noseweight on the ball cou-
pling (TWR) to the rear axle load. This will pre-
vent you from exceeding the permissible
gross axle weight (GAWR).
RAdd the drawbar noseweight on the ball cou-
pling (TWR) to the vehicle payload. This will
prevent you from exceeding the permissible
gross vehicle weight (GVWR).
Checking the vehicle and trailer weight
RMake sure the weights of the towing vehicle
and the trailer comply with the maximum per-
missible values. Have the vehicle/trailer com-
bination weighed on a calibrated weigh-
bridge. The vehicle/trailer combination con-
sists of the towing vehicle including the driver,
Towing a trailer159
Driving and parking
Z