Emergency call
Important safety notes
GWARNING
It can be dangerous to remain in the vehicle,
even if you have pressed the SOS button in an emergency if:
Ryou see smoke inside or outside of the vehi-
cle, e.g. if there is a fire after an accident
Rthe vehicle is on a dangerous section of
road
Rthe vehicle is not visible or cannot easily beseen by other road users, particularly when
dark or in poor visibility conditions
There is a risk of an accident and injury.
Leave the vehicle immediately in this or simi-
lar situations as soon as it is safe to do so.
Move to a safe location along with other vehi-
cle occupants. In such situations, secure the
vehicle in accordance with national regula-
tions, e. g. with a warning triangle.
You must have a license agreement to acti-
vate the mbrace service. Make sure that your
system is activated and operational. To reg-
ister, press the ïMB Info call button. If
any of the steps mentioned are not carried
out, the system may not be activated.
If you have questions about the activation,
contact one of the following telephone hot-
lines:
RUSA: Mercedes-Benz Customer Assistance
Center at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
RCanada: Customer Service at
1-888-923-8367
General notes
An emergency call is dialed automatically if an air bag or Emergency Tensioning Device is
t
riggered.
iYou cannot end an automatically trig-
gered emergency call yourself.
An emergency call can also be initiated man-
ually. As soon as the emergency call has been ini-
tiated, the indicator lamp in the SOS button
flashes. The multifunction display shows the
Connecting Call
message.
The audio output is muted.
Once the connection has been made, the
Call Connected
message appears in the
multifunction display.
All important information on the emergency is
transmitted, for example:
Rcurrent location of the vehicle (as deter-
mined by the GPS system)
Rvehicle identification number
Rinformation on the severity of the accident
Shortly after the emergency call has been ini- tiated, a voice connection is automatically
established between the Customer Assis-
tance Center and the vehicle occupants.
RIf the vehicle occupants respond, the
Mercedes-Benz Customer Assistance Cen-
ter attempts to get more information on the emergency.
RIf there is no response from the vehicle
occupants, an ambulance is immediately
sent to the vehicle.
If no voice connection can be established to
the Mercedes-Benz Customer Assistance
Center, the system has been unable to initiate
an emergency call.
This can occur, for example, if the relevant
mobile phone network is not available. The
indicator lamp in the SOS button flashes con- tinuously.
The Call Failed
message appears in the
multifunction display and must be confirmed.
In this case, summon assistance by other
means.
Features261
Stowage and features
Z
Displaying service messages
XSwitchon th eignition .
XPress th e= or; buttonon th esteer -
in g whee lto selec tth eServ.
menu.
XPress th e9 or: buttonto selec tth e
ASSYST PLU S
submenuand confirm by
pressing th ea button.
The servic edue dat eappears in th emulti-
function display.
Information about Service
Resetting th eASSYS TPLUS service
interva ldisplay
!If th eASSYST PLU Sservic einterval dis -
play has been inadvertentl yreset ,this set -
ting can be correcte dat aqualified special-
ist workshop .
Hav eservic ewor kcarrie dout as described
in th eMaintenance Booklet .Thi smay oth-
erwise lead to increase dwear and damage
to th emajor assemblies or th evehicle.
A qualified specialis tworkshop ,e.g. an
authorized Mercedes-Ben zCenter, will reset
th eASSYST PLU Sservic einterval display
after th eservic ewor khas been carrie dout .
You can also obtain further information on
maintenance work, fo rexample.
Specia lservice requirement s
The specifiedmaintenance interval take sonly
th enormal operation of th evehicle into
account. Under arduous operatin gcondition s
or increase dload on th evehicle, mainte -
nance wor kmus tbe carrie dout more fre-
quently, fo rexample:
Rregular city drivin gwit hfrequent intermedi-
at estops
Rif th evehicle is primarily used to trave l
short distances
Ruse in mountainous terrain or on poo rroad
surfaces
Rif th eengin eis ofte nlef tidlin gfo rlon gperi-
ods
Under these or similar conditions, have, fo r
example, th eair filter, engin eoil and oil filte r
replaced or changed more frequently. Under
arduous operatin gconditions, th etires mus t
be checke dmore often. Further information
can be obtained at aqualified specialist work-
shop, e.g. an authorized Mercedes-Ben zCen -
ter.
Drivin gabroad
An extensive Mercedes-Ben zServic enetwor k
is also available in other countries. You can
obtain further information from any author -
ized Mercedes-Ben zCenter.
Car e
Note son car e
HEnvironmental not e
Dispose of empty packagin gand cleanin g
cloths in an environmentally responsible man -
ner.
!Fo rcleanin gyour vehicle, do no tuse any
of th efollowing :
Rdry, rough or har dcloths
Rabrasiv ecleanin gagents
Rsolvents
Rcleanin gagents containin gsolvents
Do no tscrub .
Do no ttouch th esurfaces or protective
films wit hhar dobjects ,e.g. arin gor ic e
scraper. You could otherwise scratch or
damage th esurfaces and protective film.
!Do no tpar kth evehicle fo ran extended
period straight after cleanin git,particularly
after havin gcleaned th ewheels wit hwhee l
cleaner. Wheel cleaners could caus e
increase dcorrosion of th ebrake discs and
brake pads/linings. Fo rthis reason ,you
Care281
Maintenance and care
Z
should drive for a few minutes after clean-
ing. Braking heats the brake discs and the
brake pads/linings, thus drying them. The
vehicle can then be parked.
Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents rec-
ommended and approved by Mercedes-Benz.
Washing the vehicle and cleaning the
paintwork
Automatic car wash
GWARNING
Braking efficiency is reduced after washing
the vehicle. There is a risk of an accident.
After the vehicle has been washed, brake
carefully while paying attention to the traffic
conditions until full braking power is restored.
!If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes automati-
cally in certain situations.
To prevent damage to the vehicle, deacti-
vate DISTRONIC PLUS and the HOLD func-
tion in the following or other similar situa-
tions:
Rwhen towing the vehicle
Rin the car wash
!It is preferable to use car washes with
adjustable high-pressure pre-cleaning that
corresponds to the specification for the
Cabriolet program. In car washes that use
high water pressures, there is a risk that a
small amount of water may leak into the
vehicle.
!Lock the car if you wash it in an automatic
car wash. Otherwise, the vehicle might be
damaged.
!Never clean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can
damage the paintwork or plastic parts. If you have your vehicle cleaned in a high-
pressure automatic car wash, small
amounts of water may enter the vehicle.
!Make sure that the automatic transmis-
sion is in position Nwhen washing your
vehicle in a tow-through car wash. The vehi-
cle could be damaged if the transmission is
in another position.
!Make sure that:
Rthe side windows and the roof are com-
pletely closed
Rthe climate control blower is switched off
Rthe windshield wiper switch is at position
0
The vehicle could otherwise be damaged.
You can wash the vehicle in an automatic car
wash from the very start.
If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash.
After using an automatic car wash, wipe off
wax from the windshield and the wiper
blades. This will prevent smears and reduce
wiping noises caused by residue on the wind-
shield.
Washing by hand
In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements in all coun-
tries concerned.
XDo not use hot water and do not wash the
vehicle in direct sunlight.
XUse a soft sponge to clean.
XUse a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz.
XThoroughly hose down the vehicle with a
gentle jet of water.
XDo not point the water jet directly towards the air inlet.
XUse plenty of water and rinse out the
sponge frequently.
282Care
Maintenance and care
numbers of occupants and amounts of lug-
gage. The actual number of seats may differ.
Some tire pressure tables show only the rim
diameters instead of the full tire size, e.g.
R18. The rim diameter is part of the tire size
and can be found on the tire sidewall
(
Ypage 324).
If the tire pressures have been set to the
lower values for lighter loads and/or lower
road speeds, the pressures should be reset to the higher values:
Rif you want to drive with an increased load
and/or
Rif you want to drive at higher road speeds
iThe tire pressures for increased loads
and/or higher road speeds, shown in the
tire pressure table, may have a negative
effect on driving comfort.
If the tire pressure is not set correctly, this
can lead to an excessive build up of heat and
a sudden loss of pressure.
For more information, contact a qualified spe-
cialist workshop.
Important notes on tire pressure
GWARNING
If the tire pressure drops repeatedly, the
wheel, valve or tire may be damaged. Tire
pressure that is too low may result in a tire
blow-out. There is a risk of an accident.
RCheck the tire for foreign objects.
RCheck whether the wheel is losing air or the
valve is leaking.
If you are unable to rectify the damage, con-
tact a qualified specialist workshop.
GWARNING
If you fit unsuitable accessories onto tire
valves, the tire valves may be overloaded and
malfunction, which can cause tire pressure
loss. Due to their design, retrofitted tire pres- sure monitors keep the tire valve open. This
can also result in tire pressure loss. There is a
risk of an accident.
Only screw the standard valve cap or other
valve caps approved by Mercedes-Benz for
your vehicle onto the tire valve.
Use a suitable pressure gauge to check the
tire pressure. The outer appearance of a tire
does not permit any reliable conclusion about
the tire pressure. On vehicles equipped with
the electronic tire pressure monitor, the tire
pressure can be checked in the on-board
computer.
The tire temperature and pressure increase
when the vehicle is in motion. This is depend-
ent on the driving speed and the load.
Therefore, you should only correct tire pres-
sures when the tires are cold.
The tires are cold:
Rif the vehicle has been parked with the tires
out of direct sunlight for at least three
hours and
Rif the vehicle has not been driven further
than 1 mile (1.6 km)
The tire temperature changes depending on
the outside temperature, the vehicle speed
and the tire load. If the tire tempera ture
cha
nges by 18 ‡ (10 †), the tire pressure
changes by approximately 10 kPa (0.1 bar/
1.5 psi). Take this into account when check-
ing the pressure of warm tires. Only correct
the tire pressure if it is too low for the current
operating conditions. If you check the tire
pressure when the tires are warm, the result-
Tire pressure313
Wheels and tires
Z
Information on air pressure for the tires on
your vehicle can be found:
Ron the vehicle's Tire and Loading Informa-
tion placard on the B-pillar
Ron the tire pressure label on the fuel filler
flap
Rin the "Tire pressure" section
Checking tire pressures manually
To determine and set the correct tire pres-
sure, proceed as follows:
XRemove the valve cap of the tire that is to
be checked.
XPress the tire pressure gauge securely onto
the valve.
XRead the tire pressure and compare it to
the recommended value on the Tire and
Loading Information placard or the tire
pressure table (
Ypage 311).
XIf the tire pressure is too low, increase the
tire pressure to the recommended value.
XIf the tire pressure is too high, release air.
To do so, press down the metal pin in the
valve, using the tip of a pen for example.
Then check the tire pressure again using
the tire pressure checker.
XScrew the valve cap onto the valve.
XRepeat these steps for the other tires.
Tire pressure loss warning system
(Canada only)
General notes
While the vehicle is in motion, the tire pres-
sure loss warning system monitors the set
tire pressure using the rotational speed of the
wheels. This enables the system to detect
significant pressure loss in a tire. If the speed
of rotation of a wheel changes as a result of a
loss of pressure, a corresponding warning
message will appear in the multifunction dis-
play. You can recognize the tire pressure loss warn-
ing by the
Run Flat Indicator Active
Press 'OK' to Restartmessage which
appears in the Serv.
menu of the multifunc-
tion display. Information on the message dis-
play can be found in the "Restarting the tire
pressure loss warning system" section
(
Ypage 315).
Important safety notes
The tire pressure warning system does not
warn you of an incorrectly set tire pressure.
Observe the notes on the recommended tire
pressure (
Ypage 311).
The tire pressure loss warning does not
replace the need to regularly check the tire
pressure. An even loss of pressure on several tires at the same time cannot be detected by
the tire pressure loss warning system.
The tire pressure monitor is not able to warn
you of a sudden loss of pressure, e.g. if the
tire is penetrated by a foreign object. In the
event of a sudden loss of pressure, bring the
vehicle to a halt by braking carefully. Avoid
abrupt steering maneuvers.
The function of the tire pressure loss warning
system is limited or delayed if:
Rsnow chains are mounted on your vehicle's
tires.
Rroad conditions are wintry.
Ryou are driving on sand or gravel.
Ryou adopt a very sporty driving style (cor-
nering at high speeds or driving with high
rates of acceleration).
Ryou drive with a heavy load.
Restarting the tire pressure loss warn-
ing system
Restart the tire pressure loss warning system
if you have:
Rchanged the tire pressure
Rchanged the wheels or tires
Rmounted new wheels or tires
Tire pressure315
Wheels and tires
Z
Traction
Traction is the result of friction between the
tires and the road surface.
Treadwear indicators
Narrow bars (tread wear bars) that are dis-
tributed over the tire tread. If the tire tread is
level with the bars, the wear limit ofáin
(1.6 mm) has been reached.
Occupant distribution
The distribution of occupants in a vehicle at
their designated seating positions.
Total load limit
Rated cargo and luggage load plus
68 kilograms (150 lb) multiplied by the num-
ber of seats in the vehicle.
Changing a wheel
Flat tire
The "Breakdown assistance" section
(
Ypage 291) contains information and notes
on how to deal with a flat tire. Information on driving with MOExtended tires in the event of
a flat tire can be found under "MOExtended
tires (tires with run-flat characteristics"
(
Ypage 291).
Rotating the wheels
GWARNING
Interchanging the front and rear wheels may
severely impair the driving characteristics if
the wheels or tires have different dimensions. The wheel brakes or suspension components
may also be damaged. There is a risk of acci-
dent.
Rotate front and rear wheels only if the wheels and tires are of the same dimensions.
!On vehicles equipped with a tire pressure
monitor, electronic components are loca-
ted in the wheel. Tire-mounting tools should not be used
near the valve. This could damage the elec-
tronic components.
Only have tires changed at a qualified spe-
cialist workshop.
Always pay attention to the instructions and
safety notes when changing a wheel
(
Ypage 331).
The wear patterns on the front and rear tires
differ, depending on the operating conditions.
Rotate the wheels before a clear wear pattern
has formed on the tires. Front tires typically
wear more on the shoulders and the rear tires
in the center.
On vehicles that have the same size front and
rear wheels, you can rotate the wheels
according to the intervals in the tire manu-
facturer's warranty book in your vehicle docu-
ments. If no warranty book is available, the
tires should be rotated every 3,
000 to
6,000 miles (5,000 to 10,000 km). Depending on tire wear, this may be required earlier. Do
not change the direction of wheel rotation.
Clean the contact surfaces of the wheel and
the brake disc thoroughly every time a wheel
is rotated. Check the tire pressure and, if nec-
essary, restart the tire pressure loss warning
system or the tire pressure monitor.
Direction of rotation
Tires with a specified direction of rotation
have additional benefits, e.g. if there is a risk
of hydroplaning. These advantages can only
be gained if the tires are installed correspond-
ing to the direction of rotation.
An arrow on the sidewall of the tire indicates
its correct direction of rotation.
Storing wheels
Store wheels that are not being used in a cool,
dry and preferably dark place. Protect the
tires from oil, grease, gasoline and diesel.
330Changing a wheel
Wheels and tires